2012 HYUNDAI SONATA Complaints

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE THE VEHICLE WAS IN REVERSE, IT JERKED AND AN ABNORMAL NOISE WAS HEARD COMING FROM THE REAR END. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AND THEN ACCELERATED INDEPENDENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

TAKATA RECALL. ENGINE LIGHT AND AIRBAG LIGHT CAME ON. THE CAR HASN'T BEEN WORKING PROPERLY IN THE LAST FEW MONTHS SO I PULLED UP THE VIN NUMBER AND NOTICED THAT THE CAR HAD A FEW RECALLS WENT TO SONATA CFL IN CLERMONT THEY SAID THEY COULDN'T FIX ANYTHING BECAUSE THE ENGINE LIGHT WAS ON BUT THAT THEY FIXED THE AIRBAG RECALL. SO I'M STILL RUNNING MY CAR, WHICH IS MY ONLY MEANS OF TRANSPORTATION WITH AN AIRBAG AND ENGINE LIGHT ON. I'M SCARED FOR ME AND MY CHILDREN. I CALLED TODAY AGAIN TO SEEK ASSISTANCE OR SOMEWHAT OF ANSWERS OF WHATS GOING ON. THEY SHARED WITH ME LAST TIME THAT MY CAR HAD TO MANY MILEAGE THAT AT THE TIME HAD ABOUT 120436

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE CONTACT CALLED AN UNKNOWN HYUNDAI DEALER IN MEMPHIS, TN AND WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). THE CONTACT CALLED PEACOCK HYUNDAI HILTON HEAD AT 843-208-1234 (LOCATED AT 51 AUTO MALL BLVD SUITE A, HARDEEVILLE, SC 29927) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT ALSO STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

ABOUT A YEAR AGO I STARTED NOTICING THAT THE STEERING WAS VERY STICKY AND HARD TO TURN ESPECIALLY ON THE HIGHWAY. I TOOK IT TO A HYUNDAI DEALERSHIP AND I WAS TOLD THAT THE STEERING WHEELS IN THE SONATA STICK A LITTLE. ABOUT A COUPLE OF MONTHS AGO I STARTED HEARING A CLICKING/POPPING NOISE WHEN TURNING THE WHEEL EITHER LEFT OR RIGHT. ON SEP 1, 2018 I NOTICED THAT WHEN MY CAR WAS PARKED AND STILL RUNNING THAT MY STEERING WHEEL WAS STICKY AND MAKING A CLICKING/POPPING NOISE. WE BROUGHT IT TO OUR MECHANIC WHICH CHECKED THE FRONT END AND SAID EVERYTHING LOOKED GOOD. HE NOTICED THE CLICKING/POPPING IN THE STEERING WHEEL AND SAID THIS WAS A SERIOUS ISSUE.. I HAVE HAD MY HYUNDAI FOR 5 YEARS AND IT'S BEEN ONE RECALL AFTER ANOTHER OR THEY ARE EXTENDING THE WARRANTY BECAUSE OF AN ISSUE THAT THEY DIDN'T HAVE A RESOLUTION FOR. HYUNDAI SHOULD START TO RECALL THE SONATA'S FOR THIS STEERING WHEEL ISSUE AS I KNOW THAT THERE ARE A LOT OF PEOPLE WHO HAVE COMPLAINED ABOUT THIS ISSUE AND IT COULD BE SERIOUS.

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE CAUGHT ON FIRE AND SMOKE APPEARED UNDER THE HOOD. WHILE DRIVING, THE ODOR OF FUEL ENTERED THE VEHICLE. THE CONTACT EXITED THE VEHICLE, OPENED THE HOOD, AND NOTICED THAT THE ENGINE WAS ENGULFED IN A THICK, DARK CLOUD OF SMOKE AND FLAMES. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. KEFFER HYUNDAI (9010 EAST INDEPENDENCE BLVD, MATTHEWS, NORTH CAROLINA 28105, (704) 343-8238) WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 115-743-89. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V137000 (AIR BAGS, SEAT BELTS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I PULLED OUT INTO TRAFFIC ON A CITY STREET AND MY CAR REVVED UP BETWEEN 4 AND 5, AND THAN ALL LIGHTS ON DASH LIT UP AND MY CAR DIED. I COASTED INTO PARKING LOT (SAFELY THANKFULLY) AND CAR STARTED SMOKING SO GOT OUT IMMEDIATELY. MY CAR WAS TOWED TO LOCAL REPAIR SHOP WHO REPLACED STARTER WHICH WAS WHAT THEY BELIEVED IT TO BE. TURNS OUT IT WAS NOT STARTER IT IS ENGINE THAT WILL NEED TO BE REPLACED. I LOOKED INTO RECALLS AND CONTACTED HYUNDAI CUSTOMER SERVICE WHO INFORMED ME THIS ENGINE RECALL HAD BEEN COMPLETED ALREADY. I WAS DIRECTED TO DEALERSHIP TO FOLLOW UP ON WHAT OPTIONS THERE ARE AS 'EXTENDED WARRANTY' ONLY COVERS UP TO 120000 MILES WHICH MY CAR IS OVER. THE REPAIR SHOP I WENT TO MENTIONED THERE WAS NO OIL ON DIPSTICK WHEN CHECKED WHICH IS CONCERNING TO ME AS THAT SEEMS TO BE WHAT RESULT OF RECALL THAT WAS COMPLETED WOULD RESULT IN, ALONG WITH OTHER SYMPTOMS LIKE DASH LIGHTING UP WHICH I READ FROM OTHER REPORTS. I AM ALWAYS UP TO DATE ON GETTING REGULAR OIL CHANGES AT 5000 MILES THEY NOW RECOMMEND INSTEAD OF 3000 MILES (WHICH DEALERSHIP RECORDS WILL SHOW), AND WAS NOT AT 5000 MILE POINT SO THAT SHOULD NOT HAVE BEEN AN ISSUE. I ALSO DO NOT RECALL BEING INFORMED OF ANY OIL LEAKS OR CONCERNS FOR THIS VEHICLE THAT I WOULD HAVE NEEDED TO KEEP AN EYE ON. I HAVE YET TO FOLLOW UP WITH DEALERSHIP AS IT IS HOLIDAY WEEKEND SO WILL SEE WHAT THEY ARE ABLE TO DO. I WANT TO KNOW WHO TO CONTACT IF A RECALL DOES NOT FIX THE PROBLEM AND WHAT NEXT STEPS ARE TO HELP ME AS A CONSUMER WHO ALWAYS TAKES CARE OF CAR. A CARS ENGINE SHOULD NOT BE BAD AT UNDER 130000 MILES AND TOO MANY SIMILAR SYMPTOMS TO NOT HAVE IT FOLLOWED UP ON AND MANUFACTURER TAKE SOME RESPONSIBILITY. I AM GOING TO HAVE TO HAVE REPAIR SHOP FIX IT AND GET REIMBURSED UNLESS HYUNDAI DEALER IS WILLING TO HAVE IT TOWED SO THEY BE RESPONSIBLE AND STRIVE TO PROVIDE HONEST CUSTOMER SERVICE AND STAND BEHIND THEIR CAR.

I WAS DRIVING MY 2012 HYUNDIA SONATA DOWN THE ROAD, AND ALL OF A SUDDEN, THE WHOLE CAR SHUT OFF. THIS CAUSED THE STEERING WHEEL AND THE BRAKES TO FAIL. FORTUNATELY, I WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD, AND I SMELLED SMOKE. AT FIRST, I THOUGHT THE ENGINE WAS OVERHEATING, SO I OPENED THE HOOD TO SEE WHAT WAS GOING ON. I SAW A BALL OF FIRE, AND QUICKLY GRABBED MY 4 YEAR OLD AND 10 YEAR OLD OUT OF THE CAR. BY THE TIME I GOT THEM OUT OF THE CAR, THE WHOLE ENGINE BAY ENGULFED IN FLAMES. AFTER TELLING MY STORY, I HAVE HAD MULTIPLE PEOPLE REACH OUT TO ME WITH SIMILAR STORIES.

2012 HYUNDAI SONATA. CONSUMER STATES THAT VEHICLE CAUGHT FIRE WHILE DRIVING. *LD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *LD *JS