2012 HYUNDAI SONATA HYBRID Complaints

View complaints related to 2012 HYUNDAI SONATA HYBRID. The complaints found here are submitted by actual consumers with first hand experience. There are more than 160 complaints submitted for the 2012 HYUNDAI SONATA HYBRID. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 HYUNDAI SONATA HYBRID
    - LAKEWOOD, CA

    TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT THE VEHICLE DID NOT REGISTER THE CORRECT GEAR AFTER IT WAS SHIFTED INTO REVERSE. THE VEHICLE ALSO JERKED IN THE OPPOSITE DIRECTION IT WAS SHIFTED. THE FAILURE OCCURRED WITHOUT WARNING. NORM REEVES HYUNDAI SUPERSTORE (18900 STUDEBAKER ROAD CERRITOS, CA) WAS CONTACTED AND THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 HYUNDAI SONATA HYBRID
    - VIRGINIA BEACH, VA

    THE PROBLEM OCCURRED AT A STOPLIGHT MIDWAY THROUGH MY TRIP HOME FROM OUT OF STATE. THE CAR STARTED "CHUGGING" LIKE IT WAS NOT GETTING GAS AND HESITATED. SOON AFTER THE CHECK ENGINE LIGHT CAME ON AND WE HAD TO EXIT THE HIGHWAY AND PULL OFF TO GET IT CHECKED. THE AUTO PARTS STORE CODE READER CAME UP WITH A FUEL PUMP OR FUEL FILTER PROBLEM. WE WERE DIRECTED TO THE CLOSEST AUTO REPAIR SHOP AS OUR CAR WAS UNSAFE TO KEEP DRIVING. WE HAD TO PURCHASE A NEW HIGH PRESSURE FUEL FILTER FOR OUR CAR. $577 FOR PART, TOTAL BILL $734. THE DEALERSHIP SAYS THIS IS ONLY COVERED FOR 5 YEARS/60 MILES. MY KIDS IS 5 YEARS/3 MONTHS AND 93000 MILES. THE DEALERSHIP AND SHOP STATE THEY ARE REPAIRING MORE AND MORE OF THESE. I FEEL THIS PART SHOULD BE RECALLED AND I SHOULD BE REIMBURSED FOR THE REPAIR.

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI SONATA HYBRID
    - BUFORD, GA

    I LOVED MY HYUNDAI RIGHT UP UNTIL IT DIED ON ME WHILE DRIVING ON I26 TOWARD COLUMBIA SC. $150 TOW TO THE DEALER IN COLUMBIA TO LEARN I HAD ENGINE FAILURE. GIVEN I HAD THE OIL CHANGED AT MY DEALER IN ATLANTA BEFORE LEAVING, THIS WAS A TOTAL SHOCK. THE SERVICE ADVISOR (RYAN) LETS ME KNOW THIS HAPPENS BUT THERE IS A RECALL. HYUNDAI WILL TAKE CARE OF ME. ONLY MY CAR ISN'T COVERED BY THE RECALL. NO PROBLEM, HE SAYS, I'LL JUST PUT IN A CLAIM. SINCE YOU HAVE THE EXACT SYMPTOMS AS THE RECALL CARS, WE'VE HAD HYUNDAI FIX THEM VIA A CLAIM. SINCE I HAD 101053 MILES AND THE WARRANTY IS UP AT 100K, HYUNDAI INFORMS ME I AM DENIED.

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI SONATA HYBRID
    - ANTLOPE, CA

    TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE WHILE MAKING AN ABNORMAL KNOCKING NOISE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (FOLSOM LAKE HYUNDAI 12530 AUTO MALL CIR, FOLSOM, CA 95630), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER LOCAL DEALER (ROSEVILLE HYUNDAI 200 N. SUNRISE AVENUE. ROSEVILLE, CA 95661) WHERE IT WAS DIAGNOSED THAT THE ENGINE HAD METAL DEBRIS AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 HYUNDAI SONATA HYBRID
    - SHREWSBURY, MA

    FAILURE TO PERFORM WARRANTY REPAIR. VEHICLE STILL UNDER WARRANTY. NO HELP. PLEASE ADVICE. MATTHEW HIGHWAY STALLING AND DASH BOARD LIGHTS, LITHIUM BATTERY REPLACED. CAR TOWED MORE THAN TWICE TO DEALERSHIP AND COSTS FOR TOWING. THANKS

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI SONATA HYBRID
    - MYRTLE BEACH, SC

    DRIVING ALONG THE HIGHWAY WHEN I HEARD A KNOCKING SOUND COMING FROM THE ENGINE WHILE RETURNING HOME THE SOUND GOT LOUDER, THEN I LOST CONTROL OF THE VEHICLE. I REGAIN SOME CONTROL AND PULLED OVER ON THE SIDE OF THE ROAD. I REALIZED THAT ALL THE OIL LEAKED OUT AND THERE WERE SOME METAL PARTS ON THE ROAD. TOOK IT TO THE DEALER WHEN THEY TOLD ME A ROD FELL THROUGH THE ENGINE.

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI SONATA HYBRID
    - MENIFEE, CA

    I WAS DRIVING ON THE FREEWAY WHEN MY CAR STARTED DRIVING ROUGH. IT MADE SOME LOUD CLICKING SOUNDS AND STARTED TO MISFIRE AND STUTTER. THE NEXT DAY I TOOK IT TO THE MECHANIC AND HE SAID THE OIL WAS EMPTY, BUT I HAD JUST HAD THE CAR IN FOR SERVICE A FEW MONTHS EARLIER AND THERE WAS NO PROBLEM. THE CHECK ENGINE AND OIL LIGHTS DIDN'T ILLUMINATE. HE DID AN OIL CHANGE AND TUNE UP. THE CAR CONTINUED TO RIDE ROUGH. I TOOK IT BACK TO THE MECHANIC A FEW DAYS LATER AND THE OIL WAS LOW AGAIN. THERE WAS NO OIL LEAK. HE CHECKED EVERYTHING AGAIN AND SAID IT APPEARED THE SPARK PLUGS WERE FAILING. TWO WEEKS LATER I HAD THE SAME PROBLEM AGAIN. I ADDED OIL. I TOOK IT TO ANOTHER MECHANIC (I WAS OUT OF TOWN). HE CLEANED THE SPARK PLUGS. FOUR DAYS LATER THE CAR STARTED ACTING REALLY HORRIBLE, MAKING LOUD CLANKING NOISE AND STUTTERING. I ADDED OIL AGAIN AND TOOK IT BACK TO MY ORIGINAL MECHANIC. HE TREATED THE OIL AND ASKED ME TO COME BACK IN A WEEK SO HE COULD MONITOR THE PROBLEM. THE CAR DROVE SMOOTH AND WITHOUT ANY PROBLEM THEN ONE WEEK LATER, WHILE DRIVING TO THE MECHANIC THE CAR MADE LOUD CLANKING NOISE AND A CLOUD OF WHITE SMOKE CAME FROM THE CAR. I HAD IT TOWED TO THE MECHANIC. HE IS LOOKING TO REPLACE MY ENGINE. IN ALL THIS THE INDICATOR LIGHTS NEVER CAME ON (OIL OR CHECK ENGINE).

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI SONATA HYBRID
    - SAN DIEGO, CA

    TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT THE ENGINE FAILED AND THE HYBRID INDICATOR ILLUMINATED WHILE DRIVING. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE ROAD SHOULDER. THE VEHICLE WAS DRIVEN TO THE HYUNDAI DEALER (28432 CAMINO CAPISTRANO LAGUNA NIGEL, CA 92677, PHONE: 855-770-9074) WHERE IT WAS DIAGNOSED THAT METAL FRAGMENTS ENTERED THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 HYUNDAI SONATA HYBRID
    - IRVINE, CA

    VEHICLE HAS ALREADY HAD THE TRANSMISSION CHANGED OUT UNDER 30K MILES AND HYBRID BATTERY CHANGED UNDER 60K MILES. I KEEP GETTING A HYBRID SYSTEM FAILURE NOTICE ON THE DASHBOARD. ONE TIME IT HAPPENED WHEN THE TRANSMISSION FAILED ON THE 5FWY IN BURBANK WHILE DRIVING TO SAN FRANCISCO. ANOTHER TIME IT HAPPENED ON A TOLL ROAD IN IRVINE, CA WHERE I HAD TO GET TOWED TO THE DEALERSHIP. THE WARNING IS ALARMING AND TELLS YOU NOT TO DRIVE. AFTER THE RECENT HYBRID BATTERY REPLACEMENT I'M GETTING THE HYBRID SYSTEM FAILURE WARNING AGAIN AFTER I DRIVE IT FOR A LITTLE BIT AND PUT IT IN PARK. I'VE BEEN GOING TO THE TUSTIN HYUNDAI DEALERSHIP IN TUSTIN, CA AND THE ISSUE SEEMS DIFFERENT EVERYTIME, BUT I'LL NEVER RECOMMEND A HYUNDAI TO ANYONE ELSE GIVEN THE NUMBER OF FORUMS AND POSTS REGARDING THE 2012-2016 HYBRID SONATAS ENGINE ISSUES.

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI SONATA HYBRID
    - TALLAPOOSA, GA

    DRIVING AT APPROX. 60 MPH, CAR MADE TERRIBLE NOISE IN ENGINE BAY AND STALLED ON ON HIGHWAY. CAR WAS TOWED HYUNDAI DEALER, ENGINE SEIZED WITH THE SAME RECALLED PROBLEM AS THE STANDARD SONATA MODELS. HYUNDAI SAID THE HYBRID IS NOT UNDER RECALL AND WILL DO NOTHING!!!! WHAT A BUNCH OF CRAP!!

    Source: NHTSA WEB SITE