2013 HYUNDAI SONATA HYBRID Complaints
View complaints related to 2013 HYUNDAI SONATA HYBRID. The complaints found here are submitted by actual consumers with first hand experience. There are more than 110 complaints submitted for the 2013 HYUNDAI SONATA HYBRID. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 HYUNDAI SONATA HYBRID- LANCASTER, SC
THE SONATA HYBRID HAS A MAJOR FLAW AND IT'S THE GAS MILEAGE. I WAS TOLD I WOULD GET AT LEAST 45 MPG WITH SENSIBLE DRIVING AND THAT WAS A LIE. ON COLD DAMP MORNING AND AFTER A COLD FOG THERE WOULD BE CONDENSATION ALL OVER THE FRONT AND BACK WINDSHIELDS TO THE POINT WHERE WATER DROPLETS WOULD RUN ONTO THE DASHBOARDS AND BACK SEATS. ALSO THE CAR HAS A SAFETY ISSUE WITH THE LOW BEAM HEAD LIGHTS AT NIGHT ESPECIALLY IN THE COUNTRY. AT 50 MPH YOU OUT RUN YOUR HEAD LIGHTS AND CAN'T SEE FAR ENOUGH AHEAD OF YOU TO STOP IN TIME IF SOMETHING RUNS ACROSS IN FRONT OF YOU. *TR
Source: NHTSA WEB SITE -
2013 HYUNDAI SONATA HYBRID- SOUTH SAN FRANCISCO, CA
I'M DROVE ON HWY101S IN SF FOLLOW THE HWY SPEED. WHEN THE CAR AHEAD SLOWDOWN AND STOPPED AND I DID TOO BUT THE CAR BEHIND WON'T STOP AND HIT ME FROM THE HWY SPEED THEN PUSH ME HIT THE FRONT CAR AHEAD AND ANOTHER CAR HIT THE CAR BEHIND ME PUSH HER HIT ME AGAIN AND ANOTHER CAR ALL 5 INVOLVED THIS INCIDENT. I'M THE SECOND ONE. MY CAR WAS DAMAGED THE TRUNK POP UP BEND V SHAPE THE FRONT LID AND BUMPER BEND BUT THEY HAVE NO ANY POSITIONS OF AIRBAG POP UP COME OUT TO SAVE ME AND MY PASSENGER FRONT AND BACK SEAT......UPDATED 03-11-15 *BF *TR UPDATED 9/20/2017*CN
Source: NHTSA WEB SITE -
2013 HYUNDAI SONATA HYBRID- LEXINGTON, KY
THE BRAKE PEDAL MAKES A NOISE WHEN YOU DEPRESS THE PEDAL. AT TIMES THE PEDAL STICKS MOMENTARILY THEN THE BRAKES WILL GRAB, AS IF I SLAMMED ON THE BRAKES. THE ISSUE WAS LOOKED AT BY THE DEALERSHIP WHO VERIFIED THE, SQUEAK, DUCK SOUND COMING FROM THE PEDAL AREA BUT THEY WERE NOT ABLE TO DETERMINE THE CAUSE. THIS ISSUE WAS BUMPED UP TO HYUNDAI CORPORATE ENGINEERS WHO HAVE NOT "FOUND" A SOLUTION. THE SOUND IS CONSISTENT AND THE SUDDEN BRAKE GRAB OCCURS INTERMITTENTLY. *TR
Source: NHTSA WEB SITE -
2013 HYUNDAI SONATA HYBRID- WALDORF, MD
KUMHO TIRE SOLUS KH25 215 55 R17 DEVELOPED 2 GOLF BALL SIZED BULGES ON THE TIRE'S OUTSIDE SIDEWALL. I CALLED KUMHO & EXPLAINED THE PROBLEM TO THEM. THEY TOLD ME OVER THE PHONE THAT I MUST HAVE HIT A CURB & IT WOULD BE ROAD HAZARD THEREFORE NOT COVERED. I KNOW THE VEHICLE NEVER HIT A CURB. THEY TOLD ME I CAN TAKE IT TO A DEALER & HAVE THEM INSPECT THE TIRE. THEY SAID 99.9% IT IS THE DRIVERS FAULT. THE NUMBER THEY GAVE ME WAS TO NATIONAL TIRE & BATTERY. THEY SAID THEY DO NOT DEAL WITH KUMHO TIRES. THEY STOP SELLING THEM BECAUSE OF TO MANY PROBLEMS. I CALLED BACK & WAS TOLD TO TAKE IT TO SEARS. THEY DIDN'T KNOW THE PHONE #.THIS IS A SAFETY ISSUE. IT HAS DELAYED ME FROM TAKING MY VACATION TO FLORIDA. IT IS A SAFETY ISSUE. *TR
Source: NHTSA WEB SITE -
2013 HYUNDAI SONATA HYBRID- DALLAS, TX
I TOOK MY SONATA HYBRID IN FOR SERVICE. I TOLD THE SERVICE MANAGER THAT EVERY MORNING I GET INTO THE CAR AND I APPLY THE BRAKES WHEN STARTING, THE BRAKES MAKE A NOISE. IT ALMOST SOUNDS LIKE AN OLD RUSTY SPRING THAT SOMEONE IN TRYING TO PUSH DOWN AND IT SQUEAKS. IT DOES NOT MAKE THIS NOISE WHEN THE CAR HAS BEEN DRIVEN. ONLY WHEN ITS COLD OR JUST BEING STARTED. THE TECHS WERE UNABLE TO FIND ANYTHING BUT TOLD ME TO KEEP AN EYE ON IT AND IF ANY RECALLS CAME IN THEN THEY MIGHT BE ABLE TO FIX THE PROBLEM. IT HAS BEEN DOING THIS FOR A LONG TIME. NOT GETTING ANY WORSE AND NOT GETTING BETTER BY ITSELF. IT JUST SHOULD NOT BE DOING THIS ON A NEW CAR, PERIOD. *TR
Source: NHTSA WEB SITE -
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2013 HYUNDAI SONATA HYBRID- AIKEN, SC
WHILE DRIVING NORTH ON I-95 TO A FAMILY FOURTH OF JULY PARTY THIS PAST SUMMER I STARTED TO HAVE A PROBLEM WITH MY SONATA'S STEERING SYSTEM. I FELT THE STEERING WHEEL GRAB AND HOLD ITSELF IN PLACE FOR AN INSTANT. IN THAT INSTANT I SENSED THAT I HAD TO EXERT EXTRA STRENGTH TO THE STEERING WHEEL TO FORCE IT TO RELEASE ITSELF FROM THE SURPRISING AND FRIGHTENING GRAB. THANKFULLY, THE EXTRA EXERTION ON MY PART RELEASED THE GRAB RIGHT AWAY BUT ANOTHER GRAB OCCURRED WITHIN A FEW SECONDS. I HAD TO DRIVE THE REST OF THE WAY TO VIRGINIA BEACH WITH THIS FEELING OF GRAB AND RELEASE, GRAB AND RELEASE, GRAB AND RELEASE OCCURRING EVERY FEW SECONDS. THE RETURN TRIP BACK HOME ON I-95 TO SOUTH CAROLINA A FEW DAYS LATER WAS JUST AS BAD. THIS STEERING PROBLEM JUST ABOUT DROVE ME TO DISTRACTION. I FELT LUCKY TO GET BACK HOME ALIVE AND WELL. ONCE AT HOME I REALIZED THAT THE SONATA'S STEERING SYSTEM DOES NOT GRAB AT LOWER SPEEDS. IT DOESN'T GRAB IF YOU KEEP THE SPEED BELOW FORTY-FIVE MILES PER HOUR, BUT WHENEVER I GET THE SPEED UP TO FIFTY MILES PER HOUR OR HIGHER IT STARTS TO GRAB. THE HYUNDAI DEALERSHIP WHERE I PURCHASED THE CAR TOOK IT OUT FOR A TEST DRIVE BUT THEY DIDN'T TAKE IT OUT ON A HIGHWAY SO THEY DIDN'T GET THE CAR'S SPEED UP HIGH ENOUGH AND,THEREFORE, REPORTED THAT THEY DIDN'T FEEL ANY GRABBING. SO I WAS LEFT WITH A FAIRLY NEW SONATA THAT IS STILL UNDER WARRANTY BUT NOT ABLE TO DRIVE IT OVER FIFTY MILES PER HOUR. I RECENTLY TOOK THE SONATA TO OUR REGULAR GARAGE AND PAID TO HAVE THE WHEELS ROTATED AND ALSO PAID FOR AN ALIGNMENT, BUT THERE WAS NO IMPROVEMENT. I MUST GET THIS STEERING PROBLEM FIXED BEFORE THE END OF THE YEAR BECAUSE WE ARE DRIVING TO FLORIDA IN EARLY JANUARY AND ONCE AGAIN WILL BE DRIVING ON I-95. *TR
Source: NHTSA WEB SITE -
2013 HYUNDAI SONATA HYBRID- CEDAR PARK, TX
THE BIGGEST PROBLEM IS THE BLIND SPOT IT IS BECOMING EXTREMELY DIFFICULT TO DRIVE AND CHANGE LANES AS THE BLIND SPOT IS NOT AT ALL VISIBLE EVEN IF YOU CHANGE THE SEATING POSITION. I WISH THEY CHANGE THE BLIND SPOT MIRRORS. *TR
Source: NHTSA WEB SITE -
2013 HYUNDAI SONATA HYBRID- PLEASANT HILL, CA
DEAR. I HAVE NOT GOT AN INCIDENT, BUT THE BRAKE HAS A PROBLEM. WHEN I PUT ON THE BRAKES, IT SOUNDS STRANGE. I VISITED THE DEAR SHOP AND THEN THEY CANNOT FIND THE REASON. THE SERVICE CENTER INQUIRES A HYUNDAI HEADQUARTER ABOUT THE REASON. THEY CALLED ME THAT IT IS NO PROBLEM FOR SAFETY AND ARE FINING THE REASON. HOWEVER, I AM SO AFRAID OF DRIVING EVEN THE SAFETY IS FINE. THIS IS THE BRAKE PROBLEM. I JUST LET YOU KNOW THIS PROBLEM. PLEASE FIGURE OUT THIS PROBLEM. *JS
Source: NHTSA WEB SITE -
2013 HYUNDAI SONATA HYBRID- WYLIE, TX
FIRST REPAIR DONE AT THE DEALERSHIP ON 2/21/14 FOR DRIVERS DOOR LOCK NOT WORKING THE CAR HAD 707 MILES ON IT. I WAS GIVEN A RENTAL CAR FROM ENTERPRISE FOR THE DURATION OF THE REPAIR. THE REPAIR TOOK ONE DAY WHICH THEY REPAIRED THE "LEFT FRONT DOOR LOCK ACTUATOR LATCH ASSEMBLY". I RECEIVED A PHONE CALL STATING MY CAR WAS READY AT 5PM, BUT AS I DID NOT WANT TO DRIVE IN RUSH HOUR TRAFFIC I PICKED THE CAR UP THE NEXT DAY. SECOND REPAIR FOR THE SAME PROBLEM WAS ON 6/18/2014 AND THE CAR NOW HAD 5,117 MILES ON IT. I WAS GIVEN A GENESIS TO DRIVE WHILE MY CAR WAS BEING TAKEN CARE OF. I WAS PHONED TWICE THAT DAY TO SAY THEY WERE STILL LOOKING INTO MY CAR AND THEY WOULD GET BACK TO ME. AT 6PM THAT DAY THEY SAID THEY WERE STILL WORKING ON IT. THIS SERVICE INVOICE NOW SAYS THE FOLLOWING "FOUND LOOSE TERMINAL AT DOOR LATCH LOCK/UNLOCK PIN. TWEAKED (?) DOOR LATCH CONNECTOR TERMINALS AND REASSEMBLED DOOR LOCKS. DOORS WORKING NORMALLY." I PICKED MY CAR UP ON 6/20/2014. ON 6/28/2014 AT WORK WITH THE CAR NOW SHOWING 5406 MILES ON THE CLOCK IT HAS HAPPENED AGAIN. I HAVE PHONED THE SAME DEALERSHIP AND INFORMED THEM I WILL BE THERE MONDAY (6/30/14) WHEN THEY OPEN AT 7AM TO HAVE THIS CAR REPAIRED AGAIN. THEY HAVE NOW HAD THE CAR FOR TWO DAYS AND I HAVE NOT HEARD ANYTHING BACK FROM THEM. I AM NOW SUING HYUNDAI. *TR
Source: NHTSA WEB SITE -
2013 HYUNDAI SONATA HYBRID- STOW, OH
THE VEHICLE LURCHES FORWARD DURING DECELERATION THUS PULLING PRESSURE OFF OF THE BRAKE PEDAL AND CAUSING YOU TO PUT EVEN MORE PRESSURE ON THE BRAKES TO COMPENSATE. VEHICLE WILL SLIDE ON ICY ROADS AT THIS POINT. VEHICLE ALSO HAS LITTLE TO NO ACCELERATION ON ELECTRIC MOTOR AFTER THE VEHICLE IS HOT. MAKING A LEFT TURN FROM A STOP WITH ONCOMING TRAFFIC IS HAZARDOUS SINCE THE VEHICLE CAN TAKE UP TO 7 SECONDS BEFORE IT ACCELERATES ENOUGH TO COMPLETE THE TURN AND CLEAR THE ONCOMING LANE. BOTH PROBLEMS SEEM RELATED. THE FIRST WOULD APPEAR TO BE FREE WHEELING WITH NO ENGINE TYPE BRAKING APPLIED WHILE SWITCHING FROM ENGINE TO ELECTRIC. THE SECOND WOULD BE FROM NO ELECTRIC MOTOR ENGAGEMENT DURING INITIAL ACCELERATION FROM A STOP OR SLOW TO TURN MANEUVER. *TR
Source: NHTSA WEB SITE