2012 HYUNDAI SONATA HYBRID Complaints

View complaints related to 2012 HYUNDAI SONATA HYBRID. The complaints found here are submitted by actual consumers with first hand experience. There are more than 160 complaints submitted for the 2012 HYUNDAI SONATA HYBRID. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 HYUNDAI SONATA HYBRID
    - Atlanta, GA

    The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that while driving at various speeds, the brake pedal was depressed; however, the vehicle failed to stop. The contact stated that he heard a grinding sound in the wheels. The contact stated that the Hybrid System and brake warning lights were illuminated. The vehicle was taken to an independent mechanic where the brake pads, rotors, and calipers were replaced; however, the failure recurred. The vehicle was taken to several independent mechanics however, the failure could not be duplicated. The dealer was notified of the failure and an appointment was scheduled for October. The manufacturer was not notified of the failure. The failure mileage was 204,900.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 HYUNDAI SONATA HYBRID
    - Fond Du Lac, WI

    The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving approximately 20 MPH, there were abnormal sounds coming from the vehicle. There was no warning light illuminated. The vehicle was towed to the dealer and diagnosed with a catalytic converter and engine failure. Additionally, the vehicle was consuming an excessive amount of engine oil. The check engine warning light was illuminated. The dealer replaced the engine; however, the failure reoccurred. The manufacturer was notified of the failure. The approximate failure mileage was 68,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 HYUNDAI SONATA HYBRID
    - Sun City Center, FL

    The contact owns a 2012 Hyundai Sonata. The contact stated while driving at 70 MPH, the oil pressure warning light illuminated and the vehicle started losing motive power. The accelerator pedal was depressed but the vehicle failed to respond and jolted. The contact veered to the side of the road. The contact turned off and restarted the vehicle. The contact continued to drive at a slower speed however, the failure reoccurred several times while driving to her residence. The vehicle was taken to the dealer who informed the contact that the failure was associated to Manufacturer Recall Number: 198. However, the dealer informed the contact that they could not repair the vehicle under the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 168,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 HYUNDAI SONATA HYBRID
    - Vinegar Bend, AL

    The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that he had received notification of NHTSA Campaign Number: 15V568000 (Engine). The contact took the vehicle to a dealer where the recall was serviced. Soon after the recalled pair, the "Hybrid System Warning Light, Safely Stop and Do Not Drive," warning message appeared on the instrument panel. The contact had the vehicle towed to a dealer where it remained in their possession. The manufacturer was notified of the failure but offered no assistance. The contact was given an estimate for the repair but was declined. The vehicle had yet to be repaired. The failure mileage was 155,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 HYUNDAI SONATA HYBRID
    - Fallbrook, CA

    The contact's wife owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving approximately 65 MPH, there was an abnormal banging sound coming from the engine compartment. The contact stated no warning light was illuminated. The vehicle lost motive power and decelerated to 30 MPH. The contact pulled over and had the vehicle towed to his residence. The Customer Service Department was contacted and the representative suggested that the vehicle be taken to an authorized dealer to be diagnosed. The contact was informed that the connecting rods failed and punctured the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The dealer had been informed of NHTSA Campaign Number: 20V746000 (Engine) however, the dealer stated that the vehicle was past warranty period. The failure mileage was approximately 150,000. Consumer stated when the incident happened a little above mileage warranty.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 HYUNDAI SONATA HYBRID
    - Walnut Hill, FL

    The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that he had changed the battery due to a previous battery failure. The contact stated that when the vehicle was started a warning for "Check Brakes - Hybrid System Warning - Safely Stop and Do Not Drive" message was displayed along with warning beeps. The contact checked the brake fluid level which was full. The contact stated that while the vehicle was parked with the engine running and the brake depressed, the contact heard a high-pitched grinding sound coming from under the hood. The contact stated that the brake pedal shaking abnormally. The vehicle was not taken to the local dealer and had not been diagnosed or repaired. The contact no longer drove the vehicle due to the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 128,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 HYUNDAI SONATA HYBRID
    - Hallsville, TX

    While driving all the dashboard lights come on and a beeping noise starts. On my dash is says "hybrid check system warning" Pull over safely and do not drive. This problem has sporadically been happening, but it seems to be more frequent now. As of this moment it has been on the side of the road due to this problem. It usually starts after about 10 minutes, but this time it will not start. When I Googled this problem, I saw this type of problem goes back to 2012 when the car came out to buy and it has affected numerous people with this year model car. Everytime I take it to my local Hyundai dealership of course they tell me nothing is wrong with it. Well apparently there is something wrong or it would not be on the side of the road not starting.

    Source: NHTSA WEB SITE
  • 2012 HYUNDAI SONATA HYBRID
    - Chandler, AZ

    The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving 45-50 MPH, the vehicle started making an abnormal beeping sound. The contact stated that the check engine warning light and several other unknown warning lights illuminated, and the vehicle began to stall. The contact stated that she pulled into a parking lot, parked, and turned off the vehicle. The next day the vehicle was towed to the dealer who diagnosed that the system hybrid module needed to be updated. The contact stated that the system hybrid module was updated; however, the failure reoccurred while driving. The warning message "Hybrid system Warning; Safely Stop and Do Not Drive", and the brake warning light and an unknown warning light illuminated. The contact also stated that the vehicle made an abnormal grinding sound. The dealer was notified of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 99,612.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 HYUNDAI SONATA HYBRID
    - Warner Robins, GA

    The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving at various speeds, there was an intermittent knocking sound coming from the engine. There was no warning light illuminated. A few months later, the engine began to overheat while driving at various speeds and a message stating "Do Not Drive, Please Pull Over" appeared on the instrument panel. The contact had the vehicle towed to a dealer where she was informed that she needed an engine replacement. The contact then had the vehicle towed an independent mechanic for a second opinion and he discovered that the engine was cracked, and that water had leaked into cylinder #2. The mechanic then informed her t that the vehicle had been placed under NHTSA Campaign Number: 20V746000 (Engine) and referred her to another dealer. The contact had the vehicle towed to Five Star Hyundai of Macon (3010 Riverside Dr, Macon, GA 31210) where they attempted to perform the recall but was unsuccessful since coolant had leaked into all the cylinders. The manufacturer was notified of the failure and she was provided a case number. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 106,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 HYUNDAI SONATA HYBRID
    - St. Louis, MO

    The contact owns a 2012 Hyundai Sonata Hybrid. The contact received a recall notification for NHTSA Campaign Number: 20V746000 (Engine) however, the contact was unable to schedule a recall repair appointment with the dealer as the dealer would not return his phone calls. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that he had been hearing abnormal sounds coming from the engine while driving. There were no warning lights illuminated. The contact also stated the vehicle had been consuming a significant amount of gasoline. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 41,500. Parts distribution disconnect.

    Source: NHTSA WEB SITE