2012 HYUNDAI SONATA HYBRID Complaints

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving 50 mph, the vehicle loss power and decelerated to 25 mph. The check engine warning light was illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified and the contact was referred to the local dealer for assistance. The failure mileage was unknown.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving 10 MPH, the "Hybrid System Warning - For Your Own Safety Do Not Drive" message appeared on the instrument panel. The contact stated she veered to the side of the road and turned off the vehicle. The vehicle was towed to the residence. On another occasion, while driving at an undisclosed speed, the vehicle began to stall. There were no warning lights illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the residence and then to the dealer who diagnosed that the transmission needed to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was taken back to the same dealer who informed the contact that no issues were found. The manufacturer was made aware of the failure and a case was opened. The contact was still awaiting a callback from the manufacturer. The vehicle was not repaired. The failure mileage was 98,914.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving 75 mph, the vehicle went into limp mode and failed to accelerate above 45 mph. The check engine warning light was illuminated. The contact called the local dealer. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The contact stated that the failure was like NHTSA Campaign Number: 20V746000 (Engine). The failure mileage was 142,566.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving at various speeds, the vehicle hesitated and stalled while depressing the accelerator pedal. There was no warning light illuminated. The contact had taken the vehicle to multiple independent mechanics who were all unable to diagnose the failure due to no warning lights illuminating on the instrument panel. The contact then had the vehicle towed to the dealer where the mechanic was also unable to diagnose the failure. The mechanic informed her that the transmission needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 130,000.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving at various speeds, the vehicle slowly start to lose motive power. There was smoke coming from the engine compartment. The contact stated that the check engine warning light was illuminated. The contact then received notification of NHTSA campaign number: 20V746000 (Engine). The vehicle was then taken to the local dealer where it was diagnosed with the engine needing to be replaced. The dealer stated that they could not service the recall until the engine had failed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 72,000.

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that while driving at various speeds, the engine overheated and the parking brake light was illuminated. The message "hybrid system warning - stop do not drive and check brakes” was displayed and the brake pedal was extended to the floorboard while depressed. The vehicle was taken to an independent mechanic who replaced the ABS braking system however, the failure persisted. An unknown dealer was notified of the failure. The manufacturer was not yet contacted or notified of the failure. The failure mileage was 153,000.

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ROANOKE AUTO SALE (4125 MELROSE AVE NW, ROANOKE, VA 24017) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PRESTON HYUNDAI OF BOARDMAN (7554 MARKET ST, BOARDMAN, OH 44512) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10-30 MPH, THE VEHICLE MADE AN ABNORMAL BANGING SOUND WITH THE CHECK OIL WARNING LIGHT FLASHING ON AND OFF WHILE THE VEHICLE DECELERATED. THE CONTACT INFORMED GANLEY HYUNDAI OF PARMA (7115 BROOKPARK RD, PARMA, OH 44129) OF THE FAILURE AND OF THE RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 68,385. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING THE VEHICLE AT APPROXIMATELY 60-65 MPH, VARIOUS WARNING LIGHTS ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, HE WAS ABLE TO DRIVE THE VEHICLE TO AN INDEPENDENT MECHANIC, WHO INFORMED HIM THAT THE OIL CAP WAS MISSING, AND THERE WAS NO OIL IN ENGINE. THE INDEPENDENT MECHANIC REPLACED THE CAP, ADDED OIL TO THE VEHICLE, AND ADVISED HER SON TO TAKE THE VEHICLE TO A HYUNDAI DEALER. THE VEHICLE WAS TAKEN TO KEYES HYUNDAI (5746 VAN NUYS BLVD, LOS ANGELES, CA 91401) WHERE THE FAILURE WAS DIAGNOSED AS AN ENGINE FAILURE. THE CONTACT STATED THAT THE DEALER INFORMED HER THAT THEY NEEDED TO SEE HER OIL CHANGE SERVICE RECEIPTS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT STATED THAT SHE ATTEMPTED TO CONTACT THE HYUNDAI MANUFACTURER BUT WAS UNABLE TO SPEAK TO A REPRESENTATIVE. THE FAILURE MILEAGE WAS 104,000.