2012 HYUNDAI SONATA HYBRID Complaints

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT THEN TOOK THE VEHICLE TO RICK CASE HYUNDAI (3180 SATELLITE BLVD, DULUTH, GA 30096) WHERE SHE WAS INFORMED THAT THE DEFECT WAS RELATED TO A DEFECTIVE HEAD GASKET WHICH THE DEALER INSISTED WAS NOT RELATED TO THE RECALL. THE DEALER ALSO INFORMED HER THAT THE ENGINE BLOCK HAD BEEN REPLACED PRIOR TO HER OWNING THE VEHICLE. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THE ISSUES DETAILED IN THE RECALL COULD LEAD TO A POTENTIAL BLOWN HEAD GASKET, WHICH SHE LINKED TO THE VEHICLE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED, AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT UPON START OF THE VEHICLE AS WELL AS UPON ACCELERATION, HE HAD HEARD AN ABNORMAL FLUTTERING NOISE EMIT FROM THE ENGINE, WITHOUT WARNING. THE CONTACT THEN TOOK THE VEHICLE TO ST. CHARLES HYUNDAI (5701 VETERANS MEMORIAL PKWY, ST PETERS, MO 63376) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS DANGEROUS TO DRIVE AND THAT THE ENGINE COULD POSSIBLY LOCK UP WHILE DRIVING. THE DEALER GAVE THE CONTACT A LOANER VEHICLE WHILE THEY ATTEMPTED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS THEN INFORMED THAT THE VEHICLE WAS DIAGNOSED WITH ENGINE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE DRIVING, AN UNKNOWN WARNING LIGHT ILLUMINATED INDICATING TO STOP THE VEHICLE DO NOT DRIVE. THE VEHICLE WAS TAKEN TO CLAY COOLEY HYUNDAI OF MESQUITE (16230 LYNDON B JOHNSON FWY, MESQUITE, TX 75150) AND WAS DIAGNOSED THAT THE FUEL PUMP THAT GO TO THE TRANSMISSION FAILED AND WAS REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS PICKED UP AT THE DEALER AND WHILE LEAVING THE DEALER, THE VEHICLE STALLED. NO WARNING LIGHT WAS ILLUMINATED. ADDITIONALLY, WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE HESITATED AND STALLED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, AN ABNORMAL NOISE WAS PRESENT COMING FROM THE ENGINE PRIOR TO THE VEHICLE STALLING. THE VEHICLE WAS TOWED TO THE LOCAL DEALER RAY BRANDT HYUNDAI LOCATED AT 1700 WESTBANK EXPY, HARVEY, LA 70058, WHO DIAGNOSED THAT THE ENGINE HAD SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE DEALER THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE CONTACT WAS INFORMED THAT THE SAME FAILURE LISTED IN THE RECALL HAD OCCURRED HOWEVER, THE HYBRID SONATA WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 130,000. INVALID VIN.

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE DRIVING, THE TRANSMISSION FAILED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO BOB BRADY HYUNDAI (4025 E BOY RD, DECATUR, IL 62526, (217) 876-3800) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN APPROXIMATELY SEVEN TIMES TO THE SAME DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT STATED THAT THE DEALER PREVIOUSLY REPLACED THE ELECTRICAL COMPONENT AND THE ENGINE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. *DT *TP

WHILE DRIVING THE CAR ON THE FREEWAY, IT WILL JERK FORWARD AND THEN SHORTLY AFTER LOSE POWER. THE CAR SHOWS THE BATTERY AS BEING BARELY CHARGED. I PULL OVER (LUCKILY HAVEN'T BEEN KILLED YET) ON THE SIDE OF THE FREEWAY. LET THE CAR SIT FOR A FEW MINUTES, RESTART IT AND THE BATTERY IS HALF FULL AND THE CAR IS DRIVEABLE. I'VE READ ONLINE THAT THIS IS A COMMON ISSUE WITH 2012 HYUNDAI SONATA HYBRIDS. I'VE TAKEN MY CAR TO A HYUNDAI DEALERSHIP TWICE, AND THEY CAN'T FIND ANYTHING WRONG, DIAGNOSTICS SHOW ITS FINE. THE SECOND TIME I TOOK IT IN THEY REPLACED THE BATTERY LOCATED IN MY TRUNK FOR $485. THAT DID NOTHING, AS THE CAR IS STILL RANDOMLY SHUTTING OFF, AND MOST TIMES IN THE MOST DANGEROUS AREAS OF THE ROAD. I DON'T THINK HYUNDAI WILL DO ANYTHING ABOUT THIS UNTIL NUMEROUS PEOPLE ARE KILLED. FORGOT TO MENTION THAT SOMETIMES WHEN IT SHUTS DOWN THE CHECK OIL LIGHT COMES ON. I'VE HAD THE OIL REPLACED AND THE OIL SENSOR, SO THATS NOT THE ISSUE.

CAR GETS VERY WOBBLY WHEN GOING 79 MPH.. I CAN HEAR A RATTLING IN THE STEERING COLUMN WHEN I GO OVER A BUMP. STEERING WHEEL IS LOOSE AND DOESN'T ALWAYS ENGAGE RIGHT AWAY.

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE THE GEAR WAS IN PARK WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE CAUTIONED TO MOVE. ONCE THE CONTACT TURNED THE VEHICLE OFF AND ON, THE PARK WARNING INDICATOR ILLUMINATED. RIVERSIDE HYUNDAI (8001 AUTO DR, RIVERSIDE, CA 92504, (951) 643-5065) WAS CONTACTED AND INFORMED THE CONTACT TO CALL THE MANUFACTURER SINCE THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 150,225.

THE INTERIOR LIGHTS WILL SIGNIFICANTLY DIM FOR NO APPARENT REASON TO THE POINT YOU CAN NOT EVEN READ THE TIME ON THE CLOCK. SOMETIMES IF YOU HIT THE TURN SIGNAL THEY WILL FLICKER TO REGULAR BRIGHTNESS. ASL IF I HIT A SOEED BUMP OR POT HOLE THE HEADLIGHTS WILL FLICKER OFF/THEN BACK ON. THIS HAPPENS WHILE IN MOTION ON CITY STREETS OR HIGHWAYS.

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING AND AN ALARM NOISE WAS COMING FROM THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO TAYLOR HYUNDAI (LOCATED AT 3233 WASHINGTON RD, AGUATA, GA 30907, (706) 868-1200) WHERE IT WAS DIAGNOSED THAT THE THIRD ROD IN THE ENGINE NEEDED TO BE REPLACED AND CAUSED THE ENGINE TO SEIZE. THE CONTACT STATED THAT THE VEHICLE STILL REMAINED AT THE DEALER. PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO RICK CASE HYUNDAI (LOCATED AT 3180 SATELLITE BLVD NW, DULUTH, GA 30096, (678) 321-1584) TO BE DIAGNOSED, BUT THE CAUSE THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT WAS INFORMED THAT HYBRIDS WERE SUPPOSED TO OPERATE IN THAT MANNER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 15688279. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.