2013 HYUNDAI SONATA HYBRID Complaints

THE STEERING WHEEL MAKES A LOUD CLANKING SOUND, VIBRATES, AND DELAYS IN REACTING TO TURNS.

TAKATA RECALL, MY CAR WAS TOTALED OUT IN A CAR ACCIDENT ON JULY 24, 2018. AS THE RESULT OF THE PERSON IN FRONT OF ME WAS DRIVING AND HAD TO COME TO A COMPLETE STOP MULTIPLE TIMES ATTEMPTING TO FIND THE TURN SHE WAS LOOKING FOR. IT WAS A UNIT IN BETWEEN US ALLOWING ME TO MAKE A COMPLETE STOP WITHOUT HITTING HER. IN THE PROCESS OF ME HITTING BREAKS MY ENGINE REVED REALLY HIGH CAUSING MY CAR TO SPEED UP INSTEAD OF STOP. THE BACK TIRED WERE EVEN SPINNING WITH MY FOOT ON THE BREAKS. AS A RESULT MY CAR SLAMMED INTO HER REAR END WITHOUT ME HAVING ANY CONTROL PERIOD. THERE WAS NO DAMAGE TO HER VEHICLE OTHER THAN A SCRATCH FROM THE IMPACT OF MY CAR, HOWEVER MY CAR WAS TOTALED COMPLETELY OUT. I'M FAULTED FOR THE ACCIDENT BC I'M SUPPOSE TO HAVE CONTROL OVER MY OWN CAR. IN THIS CASE I DID NOT. I WAS TOLD BY MY INSURANCE COMPANY TO INVESTIGATE IF THERE WAS A RECALL ON MY CAR DEALING WITH THESE ISSUES CAUSING MY ACCIDENT, AND SURE ENOUGH THERE IS 2 RECALLS I WAS NEVER INFORMED ABOUT. THE ONLY ONE I KNEW ABOUT WAS THE SEATBELT AND I TOOK IT TO THE DEALSHIP FOR THAT AND IT STILL DIDN'T FIX THE PROBLEM. I NEED TO KNOW SINCE THESE RECALLS PLAY A PART IN MY ACCIDENT HOW I CAN BE COMPENSATED. IT CLEARLY WAS NOT MY FAULT THAT THE CAR HAD MANUFACTURE ISSUES I KNEW NOTHING ABOUT. IT'S HAD THIS ISSUE FOR SOME TIME NOW BUT I WAS TOLD IT'S BC IT'S A HYBRID ME KNOWING IT WAS SOMETHING NOT SAFE ABOUT IT. I WAS IN MOTION ON A CITY STREET GETTING READY TO GET IN THE LEFT LANE ONCE THE LADY TURNED TO TAKE MY SON TO SCHOOL. SHE ALMOST MISSED HER TURN AND HIT HER BRAKES. MY CAR DID NOT RESPOND TO ME HITTING MY BRAKES IT JUST KEPT GOING. #162

WHEN I AM PARKED WITH THE CAR ON OR STOPPED AT A RED LIGHT WHEN I TURN MY WHEEL QUICKLY LEFT TO RIGHT I HEAR A CLICKING NOISE. IT SEEMS TO BE COMING BETWEEN THE STEERING WHEEL AND STEERING COLUMN. WHEN THE CAR IS MOVING IT MAKES THAT NOISE WHEN TURNING AND GOING OVER ANY KIND OF BUMPS.

I HAVE HAD MY CAR FOR A COUPLE YEARS. RANDOMLY, I GOT AN ALERT WHILE KEEPING REGULAR MAINTENACNCE ON MY CAR SAYING "CHECK BRAKES" AND "HYBRID SYSTEM WARNING". I BROUGHT IT TO THE DEALERSHIP AND THEY SAID THE "HECU, HYDRAULIC ELECTRONIC CONTROL UNIT (HECU)" IS FAULTY. THIS IS AN ISSUE WITH THE HYUNDAI GENESIS, BUT NOT AN ACTIVE RECALL ON THE 2013 SONATA HYBRID. HOWEVER, I BELIEVE MY MODEL OF CAR IS AFFECTED BY THIS ISSUE, AS WELL. THE DEALERSHIP SAID THEY COULD NOT DO ANYTHING FOR ME BECAUSE THERE IS NOT ACTIVE RECALL, SO I AM REACHING OUT TO YOU TO REPORT THIS. I HOPE AN INVESTIGATION CAN TAKE PLACE FOR THIS BECAUSE I KNOW I AM NOT THE ONLY ONE AFFECTED BY THIS ISSUE AT NO FAULT OF MY OWN. THANK YOU SO MUCH.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. WHILE DRIVING 60 MPH, THE VEHICLE DECELERATED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BRAMAN MIAMI HYUNDAI, 2001 NE 2ND AVE, MIAMI, FL 33137, (305) 571-1200), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 11506645. THE FAILURE MILEAGE WAS 148,000. THE VIN WAS NOT AVAILABLE.

WHILE I WAS DRIVING THE CAR STOPPED AND WOULDN'T START, ALL THE LIGHTS CAME ON,MESSAGE ON DASHBOARD READ "HYBRID SYSTEM ERROR" "CHECK CHARGING SYSTEM" THAN EVERYTHING WENT OFF, NO POWER, NO EMERGENCY LIGHTS, THIS IN THE MIDDLE OF A BUSY STREET. LUCKILY A SHERIFF'S WAS NEARBY AND REROUTED CARS. VERY SCARY. SEEMS I AM NOT THE ONLY ONE THAT HAS A SIMILAR EXPERIENCE. THIS HAPPENED WHEN I WAS GOING TO WORK AT 7:45AM AT S VERY BUSY INTERSECTION. CAR IS AT MECHANIC'S SHOP.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.

MY HUSBAND AND I WERE DRIVING ON INTERSTATE 81 SOUTH NEAR WOODSTOCK, VA ON SUNDAY MORNING, JUNE 24, 2018. THE CAR BEGAN MAKING A KNOCKING SOUND, THEN WE LOST POWER. BY THE TIME WE WERE ABLE TO PULL OVER, THE ENGINE WAS ON FIRE. THE ENTIRE CAR ENDED UP BURNING. THE VA STATE POLICE, VDOT, AND FIRE DEPARTMENT RESPONDED AND I-81 SOUTH WAS SHUT DOWN FOR A TIME. I PURCHASED MY CAR NEW AND DID ALL REQUIRED MAINTENANCE PER FACTORY RECOMMENDATION INCLUDING OIL CHANGES, TIRE ROTATIONS, ETC. BY THE HYUNDAI DEALER IN BOWIE, MD. I HAVE COPIES OF ALL MY RECEIPTS FROM THE DEALER AND THEY HAVE THE RECORDS ON THEIR COMPUTER SYSTEM. MY CAR HAD 91,000 MILES ON IT. WE CONTACTED THE INSURANCE COMPANY AND THE CAR IS A TOTAL LOSS.

EXPERIENCED A COMPLETELY UNEXPECTED (AND POTENTIALLY DANGEROUS) STALLING WHILE DRIVING (I.E., NOT WHILE STOPPED). THIS SUDDEN STALL WAS DISPLAYED TO THE SONATA'S DRIVER PANEL AS HYBRID SYSTEM FAILURE, AND THE ALARM WAS TRIGGERED TO BEEP CONTINUOUSLY. THIS MAY BE RELATED TO THE 12V LEAD-ACID DETERIORATING, WITH CAPACITY DEGRADED TO 110CCA FROM SPECIFIED 600CCA. EVEN THOUGH THE BATTERY WAS DEGRADING, THE CAR SHOULD NOT STALL JUST BECAUSE THE BATTERY CAPACITY IS LOW.

WHEN THE TEMPERATURE OUTSIDE IS HIGH (UPPER 90S AND MORE), AFTER COMING TO A STOP OR SLOWING DOWN, THE ENGINE SEIZES. IT SEEMS THE ENGINE DOESN'T ENGAGE OR THE TRANSFER FROM THE BATTERY TO THE ENGINE POWER DOESN'T ENGAGE OR SOMETHING. ALSO SOMETIMES WHEN COMING TO A STOP AND THE BRAKE IS ENGAGED, THE CAR LURCHES FORWARD LIKE IT WON'T STOP. THIS STARTED LAST SUMMER AND I TOOK IT IN AND THEY WORKED ON IT AND IT WAS BETTER FOR A LITTLE WHILE, NOT COMPLETELY FIXED, BUT NOW IT HAS STARTED AGAIN (WITH THE HEAT) AND IT IS WORSE THAN BEFORE.