2013 HYUNDAI TUCSON Complaints

Without warning it lost acceleration while driving on the interstate going 80mph. Barely had time to make it to the shoulder as all the panel lights came on and then total power loss. Couldnt even power the emergency flasher lights. When roadside assistance showed up 4 hours later and got it restarted the engine had a loud clanking sound. Vehicle had to be towed from the side of the interstate. Shop is saying rod and bearing have failed and engine is a total loss. This same year model of the Santa Fe has been recalled for this EXACT PROBLEM!

We were taking a family trip to Disney, after an hour and a half trip on the turnpike. we arrived at the park. As we started to depart from the car, the rear passenger side door would not open. The door unlocked but when trying to open the door it wouldn't open. There was no warning that there was any problem, it worked fine when we left for the park but it was broken when we arrived. I would consider this a very serious problem. If we had got into an accident something could have seriously gone wrong, the child wouldn't have been able to evacuate the car because the door wouldn't open.

2.4 Theta-II engine failed at 95k miles. The engine is the same engine recalled on the santa fe and sonata and dealer does not want to replace.

Driving on highway 65miles an hour plus, car started making horrible knocking/banging sound. No lights or indicators had went off. I pulled off highway and car just stopped and died. From full speed. Had I not pulled off the highway or was unable to get over it would have stopped without warning and someone could have hit me. I towed the vehicle straight to Hyundai. They told me it was internal engine failure in the lower bearing system. They recommended a full engine replacement. No warning lights. Car was maintained with ALL suggested maintenance and oil changes. My particular car is not under recall however this issue in the 2013 Hyundai happens too frequently for it to be a coincidence. In a well maintained car.

Sunday june 20th 2021 My husband and Son were driving down the highway at 70mph (speed limit) suddenly and without warning the car died. He was unable to steer, with his defensive driving training he was able to veer to the side of the road. The engine oil and Battery indicator flashed AFTER he was pulled over to the side of the road. If it wasn't for my husbands training he would have had ZERO abilities to pull the car over. He is a truck driver and this incident scared him. The semi truck behind him almost slammed into him and the car coming twards him. He was worried about the safety of our family as well as everyone on the road. They were in an isolated location with no cell service. He and my son had to walk 5 miles in the 110° heat to call for help. I towed the car to a mechanic who looked at it. He said the oil pan was leaking from the seal. He dropped the pan to look at the damage, he instructed me to call Hyundai after learning there was a recall for that issue.

The contact owns a 2013 Hyundai Tucson. The contact stated while driving at an undisclosed speed, there was an abnormal sound before the vehicle stalled. The vehicle was towed to the contact's residence and diagnosed by an independent mechanic as engine failure. The contact was informed that the engine needed to be replaced. The vehicle was towed to the dealer and the contact was informed that the vehicle was no longer under warranty. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 207,000.

Driving vehicle, engine started knocking, noises got louder, engine stalled, caused 360 in the highway, was able to come to a stop on side of road. Inspected by mechanic, noted as engine failure, if vehicle would not have been stopped, would have caused fire in engine.

Driving on the highway at approximately 65 mph. Suddenly heard a knocking sound from the engine. Accelerator lost any power and could not drive. Check engine light, oil light came on. Had to pull off the side of major interstate without any forward power.

I was driving on I-15 in a 80 MPH road in holiday traffic, when suddenly my engine just shut off. I was lucky to squeeze through 2 diesels and onto the shoulder. I only had about 1 foot between my vehicle and passing vehicles. I had my daughter in the car and we were lucky to not have been in a major accident. I tried to restart the Tuscon and it shook and made a horrible banging / pounding sound but didnt turn over. It was towed to Goodyear in Cedar City. They stated it was an engine failure. I contacted Hyundai and they told me I had to get it to a Hyundai dealership. It was towed to Findlay Hyundai in St. George Utah where they confirmed the engine had failed. It only has 106K miles. There was no warning, no indication of issues. I had kept up on maintenance and never had any issues with the vehicle during my time owning it. I am not being compensated in any way. I had someone else pick us up and continued home. I do not have any documentation from the dealership or Goodyear since I was on my way home from vacation.

Recall 181 - failure to complete repairs (defective oil pan seal/switch) as requested by owners, that resulted in a catastrophic, high speed stall, loss of control and engine failure. On Mon May 17, 2021 at 4pm EST our 23 year old daughter and 3 of her college graduate girlfriends were driving from Atlanta to Charleston, SC (65-70 mph) on Hwy I-26 when suddenly & without warning her 2013 Hyundai Tucson engine started knocking, smoking and ultimately exploded throwing a piston through the engine block creating a huge hole and completely seizing up. She couldn't see due to the intense smoke, lost control of the car but thankfully was able to steer it to the roadside. As the girls struggled to get out they saw fire underneath the car and highway shoulder. They called 911. By the time the fire dept arrived, the fire had diminished but not before terrifying the 4 girls that the gas tank might explode. Our daughter & friends were completely frantic stranded on the side of a major hwy. After approx 1 1/2 hours, a County Sheriff drove by and stopped to assist. He took them to the next exit to wait for the tow truck. The vehicle was towed to Hyundai of North Charleston and inspected discovering a large gaping hole in the engine block. We had to pay $599 to have the car shipped back to Atlanta on Mon May 25th. On Thurs May 27, 2021, we went to Rick Case Hyundai in Roswell, GA and met with the GM. It was his service center involved in our attempts on Jan 6, 2021 to get the car repaired as per Hyundai Recall 181 instructions. We were told their was a national shortage of parts, received only an oil change and left driving a totally unsafe car which ultimately could have resulted in serious injuries or even loss of life to 4 young women. The dealership should not have allowed the car to be driven and a loaner car provided until repairs completed. The 2013 Tucson is available for inspection upon request as it is a nonrunning, engine completely totaled, vehicle.