2016 HYUNDAI TUCSON Complaints

IN NOVEMBER 2017 I PURCHASED A 2016 HYUNDAI TUSCON. APPARENTLY, THE VEHICLE HAS A "DUAL CLUTCH TRANSMISSION" DCT. RECENTLY WHILE BACKING OUT OF MY DRIVEWAY AND THEN PUTTING THE CAR IN DRIVE AND PUSHING THE ACCELERATOR THE VEHICLE LUNGED JERKING MYSELF AND MY DAUGHTER. THIS IS NOT THE FIRST TIME THIS HAS OCCURRED. IN ADDITION WHILE IN TRAFFIC THE VEHICLE WILL BEGIN TO SHUDDER UNTIL NEAR STALL. THIS IS BOTH SCARY AND ALARMING. THE SHUDDERING OCCURS WHEN EITHER ROLLING FORWARD, ACCELERATING THE GAS, OR SITTING IDLE. THIS HAS BECOME A SERIOUS CONCERN AS MY CAR JUST DOES NOT RESPOND TO THE ACCELERATION AT ALL AT TIMES. THIS IS BECOMING INCREASING SCARY AND UNSTABLE IN MY OPINION. I HAVE BEEN TO THE DEALERSHIP TWICE NOW AND GET NO REAL ANSWERS EXCEPT THAT THE CAR CHECKS OUT FINE AND THEY CANNOT DUPLICATE THE ISSUE. I HAVE SEARCHED FOR RECALLS ON THIS ISSUE AND FOUND ON "CAR COMPLAINTS" THERE IS A RECALL ON THIS YEAR, MAKE AND MODEL YET HYUNDAI HAS NO INFORMATION ON THIS. I WILL BE CALLING THE MANUFACTURER TO COMPLAIN. I AM SICK TO MY STOMACH ABOUT THIS. PURCHASED THIS CAR FOR STABILITY AND SECURITY ON THE ROAD AND NOW I AM STUCK WITH IT. SELLERS SHOULD HAVE TO DISCLOSE THE DUAL CLUTCH TRANSMISSION TO BUYERS. PERIOD!

INSTALLED TRAILER HITCH AND WIRING ON SAID 2016 HYUNDAI TUSCON AND WIRING MODULE SHORTED OR MALFUNCTIONED CAUSING DEFECTIVE LIGHTING ON TRAILER. CHECKED ONLINE AND FOUND THAT A RECALL FOR THIS PROBLEM DOES EXIST FROM HYUNDAI ( RECALL CAMPAIGN 153 ) AND THIS VEHICLE DOES FIT THE MANUFACTURE DATE WITHIN THE RECALL BUT THE DEALER AND HYUNDAI CUSTOMER WHEN NOTIFIED SAID THAT THIS VIN # IS NOT INCLUDED IN THE RECALL EVEN THOUGH I AM HAVING THE EXACT PROBLEM THE RECALL IS FOR. I AM MAKING THIS NOTICE IN THAT SHOULD THERE BE A PROBLEM IN THE FUTURE THAT I HAVE TRIED TO GET THE PROBLEM RESOLVED AND THE COMPANY CHOOSES TO DISMISS MY CLAIM. THIS PROBLEM EXIST MOVING OR STATIONARY, BUT IS EXTREMELY DANGEROUS AT NIGHT AND ESPECIALLY WHEN CHANGING LANES OR TURNING

SITTING IN TRAFFIC BECAUSE OF A ACCIDENT MY TUCSON WOULD NOT MOVE WHEN I PRESSED THE ACCELATOR FOR ABOUT 2 SECONDS THE RPMS WOULD GO UP, THEN THE TRANSMISSION WOULD ENGAGE AND THE VEHICLE WOULD LUNG FORWARD. THIS CONTINUED FOR ABOUT 2 HOURS. I BELIEVE THE DUAL CLUTCH TRANSMISSION IS AT FAULT.

THERE IS AN ISSUE WITH THE SPORT MODELS THAT HAVE THE DUAL CLUTCH TRANSMISSION. THE VEHICLES HESITATE WHEN ACCELERATING FROM A STOP AND WILL THEN LAUNCH FORWARD ONCE THE GEAR ENGAGES. THE RPMS WILL SHOOT TO 3 AND THEN DROP TO JUST ABOVE 0 MULTIPLE TIMES BEFORE THE VEHICLE REACHING 20 MPH. MY VEHICLE IS ALSO MAKING A RATTLING SOUND WHEN IDLING AND ACCELERATING AT SLOW SPEEDS. HYUNDAI HAS DONE THEIR RECALL UPDATE BUT IT IS NOT COMPLETELY FIXING THIS ISSUE AND JUST MAKING IT SLIGHTLY LESS DRAMATIC. I HAVE ASKED HYUNDAI MULTIPLE TIMES TO ADDRESS THIS AND THEY ARE REFUSING TO ADDRESS OT SAYING IT IS JUST A CHARACTERISTIC OF THE DUAL CLUTCH TRANSMISSIONS TO AVOID HAVING TO REPAIR THE VEHICLES . I HAD A TECH AT HYUNDAI TELL ME THAT HYUNDAI WILL SAY IT'S NORMAL BUT IT'S NOT NORMAL. PLEASE PLEASE INVESTIGATE. MY VEHICLE FAILED TO ACCELERATE WHEN I WAS MERGING FROM A STOP TO ANOTHER LANE WITH ONCOMING TRAFFIC AT 40 MPH ON A CITY STREET, IT TOOK A FEW SECONDS BEFORE THE TRANSMISSION ENGAGED AND MOVED. IT ALSO HESITATED WHILE I WAS TURNING FROM A DRIVEWAY AND THEN JERKED AND KICKED FORWARD. THIS IS NOT SAFE !

WE BOUGHT THE CAR BRAND NEW FROM THE SHOWROOM FLOOR WITH 0 MILES ON THE SPEEDOMETER. WHEN WE BACK OUT FROM THE DEALER PARKING LOT AND PUT THE CAR IN DRIVE, IT WOULD NOT MOVE FORWARD AT ALL. THE SALESMAN ENDED UP BACKING THE CAR TO THE SERVICE DEPT WHERE THEY REPROGRAMMED THE TRANSMISSION. IT RAN FINE FOR A MONTH OR TWO THEN STARTED STALLING AGAIN. THE DEALER REPROGRAMMED THE TRANSMISSION AND ONCE AGAIN IT RAN FINE FOR A SHORT PERIOD UNTIL RESUMING THE STALLING EFFECT AGAIN. NOW, THE TRANSMISSION STALLS AND/OR SHUTTERS CONSTANTLY WHEN TAKING OFF, CAUSING US TO ALMOST BE HIT BY ONCOMING CARS. THE MILEAGE IS ONLY 11,000 AND THE POWERTRAIN HAS A 10YR/100,000 MILE UNLIMITED WARRANTY, BUT HYUNDAI SAYS THE TRANSMISSION IS ACTING EXACTLY THE WAY IT IS SUPPOSED TO AND WILL NOT DO ANYTHING ABOUT IT.

AFTER PURCHASING THE VEHICLE THE MILEAGE WAS NOT ADDING CORRECTLY, I BOUGHT THE CAR WITH APPROXIMATELY 104 MILES ON IT AND AFTER 2 WEEKS OF DRIVING APPROXIMATELY 200 MILES THE TOTAL MILES ON MY CAR WAS 150. MY CAR AUTOMATICALLY STARTS ON OCCASION WHEN I USE MY KEY FOB TO LOCK MY DOORS. MY STEREO/GPS/BACK UP CAMERA VIEW DOESN'T WORK AT TIMES. I HAVE HAD SEVERAL OCCURRENCES IN WHICH THE TRANSMISSION FEELS AS THOUGH IT 'SLIPS' AND OTHERS IN WHICH I HAVE TO PRESS THE ACCELERATOR (GAS PEDAL) TO THE FLOOR TO GET MY CAR TO MOVE. TODAY I WAS COMPLETELY STOPPED AT A RED TRAFFIC SIGNAL, UPON GREEN I STEPPED ON THE ACCELERATOR (GAS PEDAL) AND MY CAR RESPONDED AS IF IT WERE IN NEUTRAL AND I STEPPED ON THE ACCELERATOR. THE ENGINE REVVED AND IT MOVED A FEW FEET. I HAVE LESS THAN 33,000 MILES ON MY CAR AND I HAVE HAD ISSUES SINCE I PURCHASED IT. I HAVE TAKEN IT TO THE DEALERSHIP MULTIPLE TIMES AND THEY SAY THEY 'CAN'T DUPLICATE' THE ISSUES I'M HAVING. TRANSMISSION APPOINTMENT IS TOMORROW. I WOULD LIKE NOTIFICATIONS OF ANY RECALLS, I AM UNABLE TO CHECK THE BOX AT THE BOTTOM OF THE PAGE I AM SUBMITTING.

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE DOOR LOCKS FAILED. THE CONTACT WAS UNABLE TO UNLOCK THE DOORS AUTOMATICALLY OR MANUALLY FROM OUTSIDE OR INSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000.

MY 2017 TUCSON NOW HAS 1,771 MILES. I HAVE THE SAME FEARS FOR MY FAMILY, MYSELF AS WELL AS OTHERS WHEN I DRIVE THIS VEHICLE. PROBLEMS OCCUR AFTER I HAVE DRIVING AT LEAST 15 TO 20 MINUTES. IF SUV THEN SITS FOR A SHORT WHILE THEY MAY START UP AT THAT POINT. SEVERAL TIMES MERGING ONTO THE BUSY INTERSECTION I ATTEMPT TO PULL FORWARD WITH THE INTENTION OF MAKING A LEFT HAND TURN. I APPLY PRESSURE TO THE GAS PEDAL, MY SUV SLOWLY MOVES INTO ONCOMING TRAFFIC. THE RPM'S REV, BUT THE VEHICLE BARELY MOVES. I HAVE CARS COMING DOWN A HILL TOWARDS ME THE CAR BEHIND ME HAS SLAMMED ON THEIR BRAKES. MORE PRESSURE APPLIED TO THE GAS, EVENTUALLY I HAVE POWER. SITTING AT A RED LIGHT WHEN IT TURNS GREEN, AGAIN PRESSURE APPLIED TO THE GAS AND THE CAR REVS AND SUV EDGES FORWARD. I FEEL LIKE L HAVE NO POWER THEN ALL OF A SUDDEN THE SUV STARTS TO MOVE. I AM GOING TO CAUSE AN ACCIDENT AND IT WILL BE AT THE HANDS OF HYUNDAI. I HAVE EXPLAINED MY CONCERN TO HYUNDAI AND WAS TOLD THEY NEVER HEARD OF THIS, BUT BRING IT IN FOR AN APPOINTMENT. I SCHEDULED AN OIL CHANGE WHILE THEIR I ASKED THEM TO PLEASE CHECK MY CONCERNS AND I EXPLAINED AGAIN. WENT BACK A FEW HOURS LATER & THEY FOUND NOTHING, NO CODES CAME UP TO EXPLAIN ANY ISSUES, I COULD LEAVE IT FOR THREE DAYS AT A FUTURE DATE SO THEY COULD SPEND AN EXTENDED PERIOD OF TIME WITH IT. THEY NEVER ENDED UP HAVING A RENTAL TO TAKE IT AS OF YET. 2016 TUCSON OWNERS EXPERIENDED THE SAME ISSUES. HYUNDAIS 2ND YEAR WITH THE SAME ISSUES, 2016'S TACKLED WITH NO SUCCESS. WHEN I APPROACHED THE DEALERSHIP WITH THIS ISSUE I WAS TOLD THEY NEVER HEARD OF THIS BEFORE. IF HYUNDAI IS UNABLE TO FIX TJIS PROBLEM THEY SHOULD REPLACE THE TRANSMISSION. GO TO THE ROOT OF THE PROBLEM BEFORE SOMEONE GETS HURT OR WORSE YET KILLED. I KNOW THAT I DO NOT FEEL SAFE DRIVING THIS VEHICLE. HOW IS IT LEGAL SELLING SOMETHING KNOWING THAT IT'S NOT SAFE.

WHEN ACCELERATING I STEP ON THE GAS AND THE CAR BARELY MOVES FORWARD AND THEN YOU CAN FEEL THE TRANSMISSION DISENGAGE WHILE THE RPMS CONTINUE TO RISE BUT AT THIS POINT YOU ARE STUCK IN THE MIDDLE OF AN INTERSECTION WITH NO POWER, IM SURE YOU CAN IMAGINE THE SAFETY CONCERNS WITH THIS. THEN, SOMETIMES 2 SECONDS, SOMETIMES 5-10 SECONDS LATER THE TRANSMISSION ENGAGES AND THE CAR LAUNCHES FORWARD DUE TO THE HIGH RPMS. IM SURE THIS ISNT GOOD FOR THE TRANSMISSION AND IT IS EASY TO LOSE CONTROL OF A CAR LAUNCHING IN THIS MANNER. WE HAVE HAD NUMEROUS CLOSE CALLS ON THE ROAD. THERE ARE ALSO TIMES WHEN I STEP ON THE GAS AND THE RPMS RISE BUT THE CAR DOES NOTHING AT ALL. I WILL PUT IT IN PARK AND THEN DRIVE MULTIPLE TIMES AND THE CAR STILL WONT MOVE. I HAVE HAD TO TURN THE CAR OFF IN THE MIDDLE OF AN INTERSECTION IN ORDER TO GET THE TRANSMISSION TO WORK PROPERLY. WHEN I BROUGHT THESE COMPLAINTS TO HYUNDAI THEY SAID THEY WERE AWARE AND TOLD ME THEY HAD JUST ISSUED A RECALL. SO I BROUGHT MY CAR IN TO HAVE IT FIX. I WAS REALLY EXCITED TO FINALLY HAVE WHAT I PAID FOR. WELL, I WAS EXTREMELY DISAPPOINTED WHEN I PICKED UP THE CAR BECAUSE THE RECALL DID ABSOLUTELY NOTHING. WE ARE ACTUALLY EXPERIENCING THESE PROBLEMS MORE FREQUENTLY. SOME TECHNICIANS AND HYUNDAI MOTORS USA TELL ME THAT I DONT KNOW HOW TO DRIVE A DUAL CLUTCH TRANSMISSION AND SAY THAT I SHOULDNT EXPECT THE CAR TO ACCELERATE WHEN I STEP ON THE GAS. LET ME REPEAT, I SHOULDNT EXPECT THE CAR TO ACCELERATE WHEN I STEP ON THE GAS! THEY ALSO SENT ME A YOUTUBE VIDEO TO TEACH ME HOW TO DRIVE A DUAL CLUTCH TRANSMISSION WHICH I FOUND INSULTING. I KNOW HOW TO DRIVE A CAR! OTHER TECHNICIANS FROM ARAPAHOE HYUNDAI ADMIT THAT THERE IS A MAJOR SAFETY ISSUE WITH THIS CAR AND THEY WOULD NEVER PUT THEIR FAMILY IN ONE. THE NHTSA NEEDS TO INVESTIGATE THIS CAR AND TAKE IT OFF THE ROAD.

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT PROPERLY ACCELERATE AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE DEALER (LAFONTAINE HYUNDAI IN DEARBORN, MI) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.