2016 HYUNDAI TUCSON Complaints

THIS SUV STUTTERS AND HESITATES ON ACCELERATION. AT A STOP ENTERING TRAFFIC LANES VERY UNSAFE WHILE IDLING WILL STUMBLE AND SHAKE. RPMS WILL RAMP UP WITH NO TRANSMISSION ENGAGEMENT. THIS IS OUR 3RD TRANSMISSION I DON'T THINK HYUNDAI HAS A FIX FOR THIS TRANSMISSION PROBLEM. CAR WAS $35000 WHAT HAPPENS WHEN WARRANTY EXPIRES? UNSAFE. UNACCEPTABLE MULTIPLE SIMILAR COMPLAINTS ABOUT THIS MODEL AND ITS TRANSMISSION ONLINE HYUNDAI OFFERS NO LONG TERM SOLUTION

AFTER TURNING VEHICLE OFF, THE GAS TANK MAKES A NOISE SIMILAR TO A PLASTIC WATER BOTTLE EXPANDING/CONTRACTING.

DOUBLE-CLUTCH TRANSMISSION HESITATION WHEN THINKING ABOUT STARTING OUT OR SHIFTING OF 1.5 TO 2 SECONDS. THIS ALLOWS AN ONCOMING VEHICLE TO BE 2.5 CAR LENGTHS CLOSER AND WHEN YOU ARE MAKING A LEFT HAND TURN AGAINST ON-COMING TRAFFIC THIS IS LIFE THREATENING. THIS DOES NOT HAPPEN ALL THE TIME AND YOU DON'T KNOW WHEN IT WILL HAPPEN. IT ALSO HAPPENS WHEN MOVING STRAIGHT. THE HYUNDAI DEALER TOLD US TO KEEP THE DRIVE MODE IN SPORT - IT HAPPENED ONCE IN THAT NOT NEARLY AS SEVERE. HOWEVER IN SPORT WE GET FAR LESS MILES PER GALLON (5 MILES ON AVERAGE) AND THE FUEL ECONOMY WAS WHY WE BOUGHT THE VEHICLE. WE ALSO CONTACTED CORPORATE AND THEY INFORMED US THE COMPANY THAT MADE THE TRANSMISSION SAID, 'IT WORKS AS DESIGNED.' THAT MEANS IT WAS DESIGNED TO PUT PEOPLES' LIVES IN DANGER.

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO OPEN FROM INSIDE AND OUTSIDE OF THE VEHICLE. IN ADDITION, THE FRONT PASSENGER SIDE DOOR FAILED TO OPEN FROM INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO BOWSER HYUNDAI (1001 CLAIRTON BLVD, PLEASANT HILLS, PA 15236) WHERE IT WAS DIAGNOSED THAT THE DOOR ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,952.

MY CAR HAS DIFFICULTY ACCELERATING (7X), INABILITY TO REVERSE (2X), AND A TRANSMISSION ERROR THAT LIMITS MY SPEED (2X). TROUBLE ACCELERATING IS PRESENT IN ALL CASES. I BOUGHT THE CAR NEW IN OCTOBER 2015, AND A RECALL ON THE DUAL CLUTCH TRANSMISSION (DCT) WAS DONE IN FEBRUARY 2016. THE RECALL WAS TO FIX A KNOWN PROBLEM OF THE CAR'S INABILITY TO ACCELERATE AFTER REPEATEDLY PRESSING AND RELEASING THE ACCELERATOR. THE PROBLEMS STARTED IN MAY 2016 AFTER THE SOFTWARE UPDATE. I TOOK MY CAR TO HYUNDAI AND WAS TOLD IT WAS A NORMAL OPERATION OF DCT. IN DECEMBER 2016, THE SECOND PART OF THE DCT SOFTWARE UPDATE WAS DONE. ONCE THE WARMER WEATHER CAME, MY CAR HAD THE SAME ISSUES IN APRIL 2017, JUNE 2017 (TAKEN TO DEALER, UPDATE), SEPTEMBER 2017, THREE TIMES IN OCTOBER 2017 (TAKEN TO DEALER, NORMAL), AND TWICE IN MAY 2018. ALL OCCURRENCES WERE IN WARM WEATHER (77 DEGREES TO 82 DEGREES) AFTER THE CAR HAD BEEN SITTING OUTSIDE ALL DAY. PRIOR TO OCTOBER, ALL INCIDENCES WERE TROUBLE ACCELERATING AFTER STOPPING IN TRAFFIC ON THE HIGHWAY. HOWEVER, ONE INCIDENT IN OCTOBER IS ALSO WHEN MY CAR WOULDN'T REVERSE, AND THE OTHER HAD A TRANSMISSION ERROR THAT WOULD NOT ALLOW ME PAST 51MPH. FOR THE SECOND OCCURRENCE IN MAY, THE CAR WAS DRIVEN FOR ABOUT TWO MILES, STOPPED AT A STORE PARKING LOT WITH THE AC RUNNING FOR ABOUT FIVE MINUTES, THEN HAD DIFFICULTY ACCELERATING, THE TRANSMISSION ERROR APPEARED AGAIN AT 32MPH LIMITING MY SPEED, AND I COULD NOT REVERSE. I CALLED THE DEALERSHIP AND DROVE THE CAR TO THEM. THE MECHANIC BELIEVED MY ISSUE AND DID NOT WANT TO DRIVE IT. MY CAR HAS BEEN INTO THE DEALER FIVE TIMES, AND I WAS JUST TOLD THAT MY CAR IS ACTING NORMALLY. THEY ARE READY TO RELEASE THE CAR TO ME; HOWEVER, I HAVE STRESSED THE SAFETY ISSUE AND REFUSE TO TAKE THE CAR BACK. THIS CAR IS NOT RELIABLE AND COULD CAUSE AN ACCIDENT WITH INJURY OR DEATH. I FILED A COMPLAINT WITH HYUNDAI CORPORATE.

AFTER STOPPING, WHEN YOU PRESS THE GAS, THE VEHICLE DOES NOT MOVE FORWARD IT HESITATES SEVERELY FOR A FEW SECONDS. THE ENGINE RPMS PICK UP BUT NO FORWARD MOVEMENT. IN FACT, IF YOU ARE ON A SLIGHT UPHILL GRADE, THE VEHICLE WILL BEGIN TO DRIFT BACK.THIS OCCURS IN REGULAR DRIVING MODE - NOT ECO OR SPORT. IT HAPPENS INTERMITTENTLY AND IS TOTALLY UNPREDICTABLE. THIS HAS HAPPENED MULTIPLE TIMES AND THE LAST TIME WAS ABOUT 3:30 PM ON 05/13/2018 IN THE 1.5 TO 2 SECOND DELAY THAT VEHICLE SHOULD HAVE MOVED 55 TO 73 FEET! AND I AM SURE THAT IS WHAT ANY VEHICLE BEHIND THE TUSCON WOULD EXPECT AS WELL. THIS IS A HUGE SAFETY ISSUE WHEN IN TRAFFIC AND OTHER VEHICLES ARE BEHIND YOU. I SPENT 15 YEARS IN FIRE & RESCUE AND HAVE SEEN A NUMBER OF REAR-END ACCIDENTS. THIS IS AN ACCIDENT WAITING TO HAPPEN WITH A 55 TO 73 FEET DELAY ZONE.

I HAD BEEN DRIVING MY 2016 HYUNDAI, TUCSON, FOR OVER 5 HOURS ON HIGHWAY. AFTER TAKING A BREAK, AND RETURNING BACK TO HIGHWAY, MY CAR SUDDENLY BEGAN ACCELERATING FROM MY 60MPH SPEED TO OVER 80MPH. I TOOK MY FOOT OFF GAS PEDAL AND TAPPED BRAKE PEDAL. THE BRAKE PEDAL HIT THE FLOOR WITH NO RESISTANCE, AS THE CAR CONTINUED TO ACCELERATE. AFTER SUCCESSFULLY PULLING CAR OFF HIGHWAY, I APPLIED EMERGENCY BRAKE TO STOP CAR. AFTER HAVING IT TOWED TO NEAREST HYUNDAI DEALER, THEY WERE UNABLE TO DUPLICATE PROBLEM, AND TOLD ME THERE WAS NOTHING WRONG. THE CAR IS ROUTINELY IN FOR SERVICE.

I THOUGHT I WAS IMAGINING THINGS. I WOULD BE STOPPED AT A LIGHT A STOP SIGN ETC. BUT WHEN I TRY TO ACCELERATE I WOULD'NT GO ANYWHERE. THIS HAS HAPPEN SINCE I BOUGHT THE CAR IN 2015.

WHEN ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THE CAR HESITATES AND DOES NOT MOVE FORWARD. I THEN TRY IT AGAIN AND THE CAR MOVES AS EXPECTED. AT THIS POINT, MY WIFE AND I VERY FRIGHTENED THAT WE CAN NOT PREDICT THE ACTIONS OF THE CAR WHICH COULD LEAD TO AN ACCIDENT AND POSSIBLE INJURY/DEATH. IT APPEARS A LOT OF OTHER HYUNDAI TUSCON OWNERS HAVE COMPLAINED ABOUT THIS PROBLEM AND NOTHING IS BEING DONE.

VARIOUS ISSUES HAVE COME UP WITH MY TUCSON RELATED TO MISC ITEMS WHICH WERE REPAIRED. I ALSO NOTICED AN ISSUE WITH ACCELERATION FROM STOP. THE CAR WOULD HESITATE WHEN YOU STARTED TO PROCEED FROM A STOP. THE DEALERSHIP SAID THE ENGINE NEEDS TIME TO GET BROKE IN SO AFTER IT WILL FIX ITSELF. EACH TIME I TOOK THE CAR TO THE DEALERSHIP FOR SERVICE, THEY STATED THEY HAD CHECKED EVERYTHING OUT AND PERFORMED SERVICE AND FOUND NO ISSUES. I WAS NEVER TOLD ABOUT ANY RECALLS OR DEFECTS IN MANUFACTURING. RECENTLY, THE PROBLEM BECAME DANGEROUS. THE CAR WOULD HESITATE AT STOP LIGHTS AND ALMOST CAUSED TWO ACCIDENTS. ON ONE OCCASION, IT WAS IN HEAVY TRAFFIC AND THE CAR WOULD NOT GO AFTER PRESSING THE GAS AND THEN IT SURGED FORWARD ALMOST HITTING THE CAR IN FRONT OF ME AND THE CAR BEHIND ME ALMOST HIT ME ALSO. I TOOK THE CAR BACK TO THE DEALERSHIP, A REP FROM THE SERVICE DEPT.DROVE THE CAR AND STATED, 'YOU COULD DRIVE CROSS COUNTRY, AND THERE IS NO PROBLEM'. WITHIN DAYS OF THIS INCIDENT, ANOTHER WAS NARROWLY AVOIDED AND I HAD ENOUGH. THE CAR WOULD NOT ACCELERATE AT A STOPLIGHT AND THEN AT THE NEXT IT HESITATED AND THEN SURGED FORWARD ALMOST CAUSING AN ACCIDENT. I RETURNED TO THE DEALERSHIP AND DEMANDED THEY FIGURE OUT THE PROBLEM AND FIX IT! THE DEALERSHIP TOOK MY TUCSON TO INSPECT. AFTER A DAY, THEY CALLED AND TOLD ME I NEEDED AN ENTIRE NEW TRANSMISSION. THAT THE ORIGINAL TRANSMISSION WAS NOT OPERATING CORRECTLY AND REQUIRED A FULL REPLACEMENT, THEY ALSO SAID THERE WAS A PROBLEM WITH DRIVE SHAFT WHICH THEY ALSO WOULD NEED TO FIX AND FINALLY ANOTHER PROBLEM WITH THE A/C WHICH WOULD REQUIRE FULL REPLACEMENT AS WELL. AFTER TWO YEARS AND A FULL WARRANTY, THE DEALERSHIP "CHECKING EVERYTHING" DURING EACH SERVICE AND NOW ONLY AFTER MY DEMAND, AND MY PLEADING DO THEY FIND PROBLEMS'AND ALL MAJOR PROBLEMS. I GOT MY CAR BACK, BUT NOW THE HEATING AND A/C IS NOT OPERATING RIGHT.