2013 HYUNDAI TUCSON Complaints

View complaints related to 2013 HYUNDAI TUCSON. The complaints found here are submitted by actual consumers with first hand experience. There are more than 260 complaints submitted for the 2013 HYUNDAI TUCSON. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 HYUNDAI TUCSON
    - PHILADELPHIA, PA

    MANY 2010S HYUNDAIS HAVE AN ISSUE WITH DOORS GETTING STUCK CLOSED ON THEIR OWN WITHOUT ANY KNOWN CAUSE. THIS IS A SERIOUS SAFETY ISSUE AND HYUNDAI IS CHARGING $1000+ TO FIX IT. HERE IS A LINK WITH MANY OTHER OWNERS EXPERIENCING THE SAME ISSUE. HTTPS://WWW.HYUNDAI-FORUMS.COM/THREADS/REAR-PASSENGER-DOOR-WONT-OPEN.603329/ THIS ISSUE COULD VERY EASILY TRAP A PASSENGER IN THE VEHICLE

    Source: NHTSA WEB SITE
  • 2013 HYUNDAI TUCSON
    - SOBIESKI, WI

    COMPLETE ENGINE FAILURE VERIFIED BY MY MECHANIC. RECENT RECALL OF THE HYUNDAI MODELS DID NOT INCLUDE THE TUCSON AND IT SHOULD HAVE. I FEEL THIS ISSUE NEEDS TO BE CONSIDERED SINCE IT LOOKS LIKE I'M SEVERAL OF MANY OUT THERE WITH THE SAME PROBLEM AS THE CURRENT CLASS ACTION SUIT AGAINST HYUNDAI. THE TUCSON SHOULD BE INCLUDED. DATE OF MALFUNCTION 12/12/2020. JUST DRIVING DOWN A COUNTRY ROAD AND HEARD A POP NOISE AND THAT WAS IT. HAD IT TOWED.

    Source: NHTSA WEB SITE
  • 2013 HYUNDAI TUCSON
    - DEERFIELD BEACH, FL

    TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED WHILE DRIVING 75 MPH, THE VEHICLE THE SEIZED WITHOUT WARNING. THE CONTACT PARKED ON THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE CONTACT STATED THAT THE BATTERY WAS REPLACED HOWEVER, THE VEHICLE FAILED TO START. THE CONTACT CALLED COCONUT CREEK HYUNDAI (4960 N STATE RD 7, COCONUT CREEK, FL 33073; (888) 441-7737) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACE. THE VEHICLE WAS REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 HYUNDAI TUCSON
    - BETHPAGE, NY

    MY ENGINE LOST POWER AND STARTED TO KNOCK. CONTACTED HYUNDAI USA TO BE TOLD TO BRING MY CAR IN FOR A DIAGNOSIS. I HAD MY CAR TOWED TO THE DEALERSHIP(ADVANTAGE HYUNDAI). THEY CALLED TO TELL ME "WHY IS MY CAR THERE"?? IN UTTER SHOCK I MENTIONED THAT I HAD CALLED THE DEALERSHIP TO ARRANGE FOR ARRIVAL AND HAVE IT DIAGNOSED. THEN WAS MENTIONED A FEE, WHICH WASN'T MENTIONED FROM ANYONE PRIOR TO HAVING MY CAR TOWED. I HAD UPDATED MY REF # FROM HYUNDAI USA ONLY TO SPEAK WITH SOMEONE TELLING ME THAT BECAUSE THE CAR IS OUT OF WARRANTY HE CANT HELP. WHY DID IT TAKE OPENING A CASE WITH HYUNDAI, UPDATING THE CASE WITH INFO, HAVING MY CAR TOWED TO THE DEALERSHIP(SUGGESTED BY HYUNDAI USA) TO BE TOLD THERE NOTHING THEY CAN DO?? MY CAR IS IN GREAT SHAPE WITH 81K. WHY ARE THESE ENGINES FAILING?? AND WHY ARE THE CONSUMERS VICTIMS TO INFERIOR PRODUCT?? BTW HYUNDAI CONSUMER AFFAIRS DON"T HELP THE CONSUMER. IT'S MORE OF HYUNDAI EXPLAINING THERE WARRANTY.

    Source: NHTSA WEB SITE
  • 2013 HYUNDAI TUCSON
    - TRACY, CA

    ON 10/20/20, LEAVING THE PARKING GARAGE AT MY PLACE OF EMPLOYMENT I THOUGHT I HEARD A NOISE COMING FROM THE VEHICLE, BUT AS I ROLLED DOWN THE WINDOW TO LISTEN, I DIDN'T HEAR ANYTHING. I CHECKED THE DASH FOR WARNING LIGHTS; THERE WERE NONE. THE TEMPERATURE WAS ALSO NORMAL, SO I CONTINUED HOME. ABOUT 10 MIN. LATER, DRIVING SOUTH ON I-5 WHILE IN THE FAR LEFT LANE AT 70 MPH, MY 2013 HYUNDAI TUCSON LIMITED EXPERIENCED A MAJOR ENGINE FAILURE, MANIFESTING WITH A TERRIBLE METAL CRASHING SOUND AND SHAKING. I HAD TO IMMEDIATELY CROSS TWO LANES OF HEAVY TRAFFIC, HAZARDS FLASH, TAKING THE EXIT THAT WAS FORTUNATELY RIGHT THERE ON THE IMMEDIATE RIGHT. I WOULD NOT HAVE MADE IT TO THE NEXT EXIT 1 MILE AWAY. BY THE TIME I REACHED THE END OF THE RAMP AND PULLED INTO THE EMERGENCY PARKING, THE ENGINE WAS BARELY SPUTTERING, THE CAR BARELY ROLLING. NEXT DAY, UPON INSPECTION BY THE DEALER, THEY SAID METAL DEBRIS WAS FOUND IN THE ENGINE, SAME BEARING ISSUE AS THE OTHER ENGINE FAILURES THAT WERE RECALLED EARLIER (SANTA FE MODELS, SONATAS, ELANTRAS, AND OTHER TUCSONS). MY MODEL AND TRIM PACKAGE ISN'T PART OF THE RECALL YET. ONE MONTH PRIOR, THE DEALER HAD DONE A SAFETY INSPECTION AND $1,000 OF WORK REPLACING THE DRIVE BELT, HOSES, AND THERMOSTAT GASKET SO THAT I WOULDN'T LOSE THE ENGINE, AS I WAS TOLD BACK THEN. SINCE I STILL LOST THE ENGINE ONLY ONE MONTH LATER AND WITHOUT ANY WARNING AND BECAUSE MY MILEAGE WAS OVER WARRANTY AT APPROX134K, THE DEALERSHIP SUBMITTED A REQUEST TO HYUNDAI FOR GOODWILL AND RENTAL CAR ASSISTANCE ON MY BEHALF. THE MANUFACTURER AGREED TO PAY 75% AND PROVIDE RENTAL CAR ASSISTANCE IF PARTS WERE ON NATIONAL BACK ORDER. IT WAS 3 WEEKS TO ORDER PARTS AND COMPLETE REPAIRS. NO RENTAL CAR ASSISTANCE. I PICK UP THE CAR TODAY. MY PORTION OF THE COST IS MORE THAN $2200. IF THE 2013 TUCSON LIMITED IS ADDED TO THE RECALL LIST, WILL I BE ELIGIBLE FOR REIMBURSEMENT?

    Source: NHTSA WEB SITE
  • 2013 HYUNDAI TUCSON
    - BRONX, NY

    TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE JERKED WITH AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED BACK TO HER RESIDENCE. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT OIL PAN DISINTEGRATED AND CAUSED SEVERE DAMAGES TO THE ENGINE. THE CONTACT STATED THAT THE OIL PAN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING) AND WAS REPAIRED ON SEPTEMBER 27, 2019 AT SOUTH SHORE HYUNDAI (360 W. SUNRISE HIGHWAY, VALLEY STREAM, NY 11581, (516) 561-8772). THE CONTACT STATED THAT THE DEALER WAS CONTACTED AND RUDELY DISMISSED THE CONTACT'S CONCERNS AND DENIED THE RECALL REPAIR. THE CONTACT KEPT PRINT OUTS FOR THE COMPLETED RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,083.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 HYUNDAI TUCSON
    - CANTON, TX

    I HAVE A 2013 HYUNDAI TUCSON WITH THETA ENGINE. MOTOR HAS FROZEN AND ALTHOUGH MANY OTHER THETA ENGINES SIMILAR IN VIN # HAVE BEEN REPAIRED UNDER A CLASS ACTION SUIT/ OR RECALL, HYUNDAI IS REFUSING TO REPLACE MINE. OIL CHANGE RECEIPTS HAVE BEEN PROVIDED. DRIVING ON A HWY AND MOTOR FROZE

    Source: NHTSA WEB SITE
  • 2013 HYUNDAI TUCSON
    - MERIDIAN, ID

    THE ELECTRIC WINDOW SWITCHES HAVE QUIT WORKING ON THE PASSENGER SIDE FRONT AND BACK DOORS AND THE DRIVER SIDE PASSENGER WINDOW ONLY ROLLS DOWN AND HAS TO BE ROLLED UP BY THE DRIVER PANEL. THE VEHICLE WAS NOT IN MOTION SITTING IN MY DRIVEWAY

    Source: NHTSA WEB SITE
  • 2013 HYUNDAI TUCSON
    - SUNNYSIDE, NY

    . DEALER STATES ENGINE NEEDS REPLACEMENT BUT IS OUT OF WARRANTY SO DEALER DENIES COVERAGE. DEALER SAID BEARING ON BIG END OF PISTON RODS AND/OR MAIN BEARING DAMAGED, I HAVE ALL RECORDS OF OIL CHANGES EVERY 3-4K FROM REPUTABLE MAINTENANCE BUSINESS. I SEE OTHER COMPLAINTS OF SIMILAR ISSUE WITH MOTORS. ENGINE STARTS TAPPING UNDER LOAD AND ENGINE STOPS AT HIGHWAY SPEED OR WHEN AT OPERATING TEMPERATURE. WHEN THE MOTOR COOLS IT WILL REPEAT PROBLEM. VEHICLE TO DANGEROUS TO DRIVE EXCEPT ON BACK ROADS WITH ENOUGH ROOM ON SHOLDER TO PULL OVER UNEXPECTEDLY.

    Source: NHTSA WEB SITE
  • 2013 HYUNDAI TUCSON
    - DEERFIELD BEACH, FL

    I WAS DRIVING ON I-75 IN BROWARD COUNTY AND I DECIDED TO PASS A VEHICLE IN FRONT OF ME, WHEN I ACCELERATED, THE CAR MADE A VERY STRANGE SOUND AND STARTED TO LOOSE POWER... IT STARTED TO SLOWING DOWN BY IT SELF, SO I DECIDED TO GET OUT FROM I-75, LUCKILY WE WERE CLOSE TO ONE REST AREA WHERE WE COULD PARK AND CALL SOMEONE FOR HELP. BEFORE CALLING ANYONE, WE TRY EVERYTHING ON THE CAR. MY BROTHER-IN-LAW CHECKED THE BATTERY, WHICH WAS GOOD, THE ELECTRICAL WAS WORKING FINE FOR FEW MORE MINUTES AND STARTED TO SHUT DOWN SLOWLY. EVERYBODY SAID THAT WAS VERY STRANGE...THEY SAID MY CAR WAS NOT SUPPOSE TO BE IN THAT SITUATION. IT IS WITH 70,000 MILES, IN AN EXCELLENT CONDITION AND THE MAINTENANCE IS UP TO DATE. I CALLED THE TOWING TRUCK FOR PICK UP AND PARKED IT ON MY COUSIN DRIVEWAY WHERE IS TILL TODAY. NOW, I DON'T KNOW WHAT TO DO. IT WILL BE EXPENSIVE TO FIX IT, AND I DON'T HAVE THE MONEY. I DIDN'T RECEIVED ANY RECALL FOR "ENGINE FAILURE" ON THIS SPECIFIC CAR, ALL THOUGH I FOUND ON THE INTERNET A LOT OF COMPLAINTS WITH THE SAME PROBLEM ON SAME YEAR AND MODEL.

    Source: NHTSA WEB SITE