2016 HYUNDAI TUCSON Complaints

SUNROOF SHATTERED AND GLASS FELL INTO THE CAR ON THE DRIVER AND PASSENGER. THE CAR WAS IN MOTION ON A HIGHWAY AND TRAVELING AT HIGHWAY SPEEDS. WEATHER WAS 70 DEGREES F AND SUNNY AND THE INCIDENT HAPPENED ON FEBRUARY 15, 2018. WE WERE NOT NEAR AN OVERPASS AND THERE WERE NO LARGE TRUCKS AROUND US AT THE TIME.

NO ACCELERATION FROM A STOP, ROLLS BACK WHEN AT A STOP OF ANY INCLINE, LUNGES FORWARD AFTER A STOP SINCE THE TRANSMISSION IS NOT WORKING PROPERLY. IN EVERY MODE IT DOES THE SAME, THEY DID A SOFTWARE UPDATE A FEW MONTHS AGO, BUT IT DID NOT HELP AT ALL. MY DAUGHTER GOES TO COLLEGE OUT OF STATE AND IS ALWAYS VERY NERVOUS ABOUT DRIVING HER CAR. I AM NERVOUS AS A PARENT SO FAR AWAY. THIS IS VERY DANGEROUS AND THEY NEED TO FIX IT. THE CAR HAS BEEN IN 3 TIMES TO NOTE IT IN THE FILE, WHEN SHE GETS BACK THIS MAY WE ARE HOPING TO HAVE IT BOUGHT BACK FOR SOMETHING ELSE. WHEN IN TRAFFIC, THE STALLING IS EVEN WORSE. SHE HAS ALMOST HIT CARS IN FRONT OF HER SINCE THERE IS SO MUCH HESITATION IN THE ENGINE AND TRANSMISSION.

FIRST NAME:[XXX] LAST NAME: [XXX] EMAIL: [XXX] PHONE: [XXX] VIN NUMBER: [XXX] SUBJECT: PRODUCT FEEDBACK MESSAGE: MY CAR IS REFUSING TO GO INTO GEAR WHEN IT IS AT A SPEED OTHER THAN STOPPED. I TOOK IT IN FOR SERVICE AND THEY HAD THE VEHICLE FOR 3 DAYS, BUT IT NEVER GENERATED A CODE SO THEY COULD NOT FIX IT. IT IS STILL A PROBLEM AND I NO LONGER FEEL IT IS SAFE TO DRIVE IT. PLEASE ADVISE ME ON MY OPTIONS. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DCT TRANSMISSION SHIFTS ERRATICALLY SINCE PURCHASED. IT HAS BEEN BACK TO THE DEALER 5 TIMES. CANNOT BE FIXED. EACH SOFT WARE UP GRADE DOES NOT HELP. TRANSMISSION JUMPS INTO NEUTRAL WHEN VERY HOT DAY IN TRAFFIC OR VERY COLD MORNING. DANGEROUS

THIS SUV IS INCREDIBLY DANGEROUS. THE DCT(DUAL CLUTCH TRANSMISSION) DOES NOT ENGAGE CORRECTLY AND WILL BUCK AND STALL WHEN TRYING TO ACCELERATE FROM A SLOW DOWN OR STOP.I HAVE HAD TO SLAM MY FOOT ON THE GAS AND IT WILL STILL NOT ENGAGE TIMELY OR SAFELY. IT WAS BROUGHT IN FOR A RECALL BUT THE ISSUE CONTINUES . THE DEALERSHIP STATES THERE IS NO OTHER FIX FOR THIS. I HAVE BEEN BEEPED AT BY OTHER DRIVERS THAT HAD TO SWERVE TO GET OUT OF MY WAY SO THEY DIDN'T HIT ME WHEN THE CAR DOES THIS.I HAVE LITERALLY BEEN IN AN INTERSECTION WHEN THIS HAPPENS, AND THEN THE CAR WILL JUST TAKE OFF. I BARELY DRIVE THE CAR ANYMORE BECAUSE OF. THIS. I AM AFRAID FOR OUR LIVES. MY FRIENDS AND FAMILY REFUSE TO DRIVE ANYWHERE WITH THIS CAR BECAUSE IT IS SO UNSAFE. I HAVE CONTACTED HYUNDAI. WAITING ON RESOLUTION, BUT THESE CARS HAVE SO MANY COMPLAINTS THEY NEED TO REMOVE THE 2016 TUSCAN FROM THE ROAD. THIS IS SERIOUSLY DANGEROUS. THIS IS MY 6TH HYUNDAI AND I LOVE BUYING HYUNDAI BUT NEVER AGAIN IF THIS IS NOT RESOLVED. THIS HAS BEEN HAPPENING SINCE I BOUGHT IT IN NOVEMBER OF 2016.

THIS VEHICLE, AS OTHER 2016 AND 2017 HYUNDAI TUCSONS, HAS A PROBLEM WITH SMOOTH AND SAFE ACCELERATION FROM A DEAD STOP. THERE IS A SPUTTER, HESITATION THAT HAPPENS EACH TIME, SOMETIMES STRONGER THAN OTHERS. IF YOU WERE MAKING A LEFT TURN ACROSS TRAFFIC, THE SPUTTER IS ENOUGH TO PLACE YOU IN POTENTIAL DANGER. WE HAVE TAKEN THIS TO OUR LOCAL HYUNDAI DEALER IN THE 86001 ZIP CODE. WE WERE TOLD THAT OTHER CUSTOMERS WITH THE 2016-17 HYUNDAI TUCSON HAVE SIMILAR COMPLAINTS HOWEVER THE MANUFACTURER HAS NOT ISSUED ANY RECALLS NOR MADE ANY SUGGESTIONS ON HOW TO FIX THE PROBLEM. WE HAVE CONTACTED HYUNDAI CUSTOMER SERVICE AND HAVE BEEN TOLD BASICALLY THAT THEY ARE SORRY THAT WE DON'T LIKE THE VEHICLE BUT THEY CAN'T SATISFY EVERYONE. I HAVE THOSE EMAILS TO FORWARD TO YOU WHEN NEEDED.

DUAL CLUTCH TRANSMISSION SLIPS AND CAR WILL DANGEROUSLY NOT ACCELERATE WHEN COLD

WHEN PUSHING THE GAS PEDAL THE TRUCK DOESN'T MOVE OR SOMETIMES HESITATES A LONG PERIOD OF TIME. IF SOMETIMES THE CAR MOVES AND SOMETIMES IT DOESN'T YOU CANT JUDGE TO SAFELY SWITCH LANES, MERGE ON TO HIGH SPEED HIGHWAYS, TURN ETC. THIS IS A VERY DANGEROUS CAR AND IT HAS A MIND OF ITS OWN. HYUNDAI BLAMES IT ON THE "SPECIALIZED ECO TRANSMISSION" THIS CAR IS A DEATH TRAP. THIS HAS BEEN A PROBLEM SINCE I BOUGHT THE VEHICLE AUG 2016.

CAR HESITATES WHEN STOPPED AND MAKING A TURN. CAR ALSO HESITATES WHEN STARTING TO MOVE FORWARD. WE HAVE RECEIVED NHITSA CAMPAIGN NUMBER 16V-628. WE HAVE HAD TWO CALLS WITH HYUNDAI CUSTOMER SERVICE WITH NO SATISFACTION> MY WIFE HAS ALMOST BEEN IN THREE ACCIDENTS WHEN CAR HESITATED IN ONCOMING TRAFFIC.

MY CAR TURNED OFF TWICE WHILE DRIVING WITH NO INDICATORS LIGHTING UP. I WAS GOING TO TAKE IT FOR OIL CHANGE CLOSER TO MY WORK; BUT HAD TO PULL OVER THE VEHICLE STARTED TO KNOCK AGAIN NO INDICATORS CAME ON. I FINALLY GET TO A DEALERSHIP FOR KIA AND AGENT TOLD ME THEY HAD TO CHECK FOR RECALLS ON THE ENGINE BECAUSE PAST CARS LIKE 2014,2015,2016 ALL HAD ENGINE TROUBLE. THEN TOLD ME ENGINE IS KNOCKING AND I SHOULD PARK IT TO AVOID FURTHER DAMAGE . I TOLD HIM BUT CAR IS ONLY A YEAR OLD. BOUGHT IT IN 2016 BRAND NEW; BUT BECAUSE OF MY NEGLIGENCE OF GETTING THE OIL CHANGE ON TIME; I HAVE TO COVER MY OWN REPAIRS.---AGAIN NO INDICATOR TELLING ME ITS OUT OF OIL OR RUNNING HOT CAME ON.