2016 HYUNDAI TUCSON Complaints

SINCE I BOUGHT THE CAR IN DEC 2015 THIS HAS HAPPENED 3 TIMES. WHILE I AM DRIVING THE MESSAGE "BATTERY DISCHARGE WARNING! PLEASE USE THE SYSTEM WITH ENGINE RUNNING" AT HYUNDAI OF LOUISVILLE IN DIXIE THEY SAID NOTHING WAS WRONG. LATEST TIME IT HAPPENED 11/30/17 WHILE DRIVING IT FOR OIL CHANGE TO HYUNDAI OXMOR I ASKED TO HAVE THAT MESSAGE CHECKED THEY SAID IT WAS JUST A GLITCH. THE 3 TIMES I AM DRIVING (HIGHWAY AND STREET), SO THE ENGINE IS RUNNING. AFTER TURNING THE ENGINE OFF AND ON AGAIN IT QUIT.

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT ORIGINALLY PURCHASED THE VEHICLE USED AT OFF LEASE HYUNDAI (7948 NARCOOSSEE RD, ORLANDO, FL 32822). WHILE DRIVING AT UNKNOWN SPEEDS, THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (WESTSIDE HYUNDAI, 1672 CASSAT AVE, JACKSONVILLE, FL 32210) WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT AN ERROR MESSAGE APPEARED REGARDING THE SIDE CURTAIN AIR BAGS. AFTER FURTHER DIAGNOSTIC TESTING, IT WAS FOUND THAT THE AIR BAG WAS FOR A 2015 HYUNDAI AND WAS NOT COMMUNICATING WITH THE VEHICLE. THE CONTACT WAS INFORMED THAT THE REPAIRS WOULD NOT BE COVERED DUE TO NOT BEING ORIGINAL PARTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.

WHEN STARTING FROM A COMPLETE STOP OR STATIONARY, THE CAR HESITATES, ALMOST SEEMS TO CHOKE, AND THEN LURCHES FORWARD WITH A BURST WHEN TRYING TO ENTER INTO TRAFFIC. IT IS HARD TO ANTICIPATE WHETHER IT WILL MOVE OR NOT WHEN TRYING TO PULL OUT INTO TRAFFIC FROM A STOP SIGN. ONCE MOVING THE CAR SEEMS TO OPERATE AND ACCELERATE WITHOUT ANY PROBLEM. THIS ISSUE WAS NOTED IN AN EARLIER RECALL (AUGUST 2016). A SOFTWARE "FIX" WAS IMPLEMENTED. IMMEDIATELY AFTERWARD, I FELT THERE WAS SOME SMALL NOTICEABLE POSITIVE CHANGE. HOWEVER, ANY EARLY INDICATION OF IMPROVEMENT HAS NOW BEEN LOST. IT IS DEEPLY CONCERNING THAT THE CAR MAY CHOOSE TO GO OR NOT WHEN TRYING TO PULL OUT INTO TRAFFIC. THIS HAPPENS EXTREMELY OFTEN - ALMOST DAILY. WHILE I SELECTED A DATE OF OCCURRENCE BELOW, IT WAS ONLY TO SATISFY THE FORM'S REQUIREMENTS.

DCT TRANSMISSION SYSTEM CAUSES THE VEHICLE TO BUCK, HESITATE AND SHAKE WHEN VEHICLE PROCEEDS FROM A STOP AT TRAFFIC LIGHT OR STOP SIGN.

I HAD TAKEN MY TUSCON IN 3 DIFFERENT TIMES FOR ALL THE SAME ISSUES EVERY TIME (1) DELAYED ACCELERATION FROM A COMPLETE STOP WHILE CROSSING ONCOMING TRAFFIC WITH MY 2 YR OLD SON IN THE CAR (2) NOT ACCELERATING AT ALL FROM A COMPLETE STOP BUT THE RPM'S REVVING HIGH BEFORE FINALLY JERKING INTO GEAR AND TAKING OFF AND (3) JERKING WHEN I AM IN TRAFFIC AND I PRESS THE GAS. ALL 3 TIMES, THE "REPAIR" WAS EXPLAINED TO ME AS A "COMPUTER UPDATE". THE CAR WOULD DRIVE FINE FOR ABOUT A WEEK, THEN THE ISSUES WOULD RESUME. THE SERVICE DEPT TOLD ME THIS IS HOW THE DCT WORKS. THEN I SAW THAT THERE WAS FINALLY A RECALL BEING ISSUED AND I THOUGHT "OH YAY! THEY FINALLY FIGURED OUT WHAT THE PROBLEM WAS SO I CAN TAKE IT IN THIS ONE LAST TIME AND I'LL BE GOOD TO GO!" AFTER ONLY ONE DAY WE WERE BACK TO THE SAME ISSUES. THE SERVICE DEPT ONCE AGAIN SAID THAT "UNFORTUNATELY, COMPUTER UPDATES WILL BE A NORMAL THING FOR THIS DCT SYSTEM" ARE YOU FREAKIN' KIDDING ME?! THIS IS NOT NORMAL! YOU MEAN TO TELL ME THAT EVERY TIME MY CAR STARTS STALLING WHILE I AM CROSSING ONCOMING TRAFFIC, POTENTIALLY CAUSING AN ACCIDENT THAT COULD CAUSE MY SON, MYSELF OR SOMEONE ELSE SERIOUS INJURY, IF NOT DEATH, THAT I NEED TO BRING IT IN FOR A "COMPUTER UPDATE"?? THEY ALSO SUGGESTED THAT I TRY DRIVING IT IN SPORT MODE ALL THE TIME OR USING THE MANUAL SHIFTER TO SEE IF THAT WOULD HELP WITH THE HESITATION AND/OR STALLING AND JERKING. IF I WANTED TO SHIFT, I WOULD HAVE BOUGHT A MANUAL. WHEN I PRESS THE GAS, I WANT TO GO. I DON'T WANT TO WORRY THAT THIS MIGHT THE TIME THAT THE TRANSMISSION DOESN'T QUITE ENGAGE IN TIME WHILE I'M CROSSING TRAFFIC AND SOMETHING SERIOUS/FATAL HAPPENS. I AM EXTREMELY UNHAPPY WITH THIS CAR, I AM EXTREMELY UNHAPPY WITH THE DEALERSHIP AND THEIR PASSIVE ATTITUDE TOWARDS THIS ONGOING ISSUE BUT MOST OF ALL, I FEEL EXTREMELY UNSAFE IN THIS VEHICLE AND NO ONE SEEMS TO BE TAKING THAT SERIOUSLY.

PROBLEMS WITH THE DCT TRANSMISSION. VIBRATION AND CHOPPY SHIFTING FROM A STOP OR WHEN ACCELERATING FROM SLOW SPEED. AT TIMES THE TUCSON WILL ALSO SURGE SUDDENLY ,FOR A SECOND OR TWO, WHEN COMING TO A COMPLETE STOP WITH FOOT ON THE BRAKE, - AT A STOP SIGN, RED LIGHT OR PULLING INTO A PARKING SLOT. COULD BE POTENTIALLY DANGEROUS WHEN TURNING LEFT OR WHEN ANOTHER VEHICLE IS IN FRONT OF ME. TAKEN IN FOR SERVICING SEVERAL TIMES. TOLD BY AUTO DEALER AND HYUNDAI CUSTOMER SERVICE, THAT THIS IS JUST HOW THE DCT WORKS. NOTHING THEY CAN DO ABOUT IT. NO RE-CALLS OR SERVICE BULLETINS THAT ADDRESS THIS ISSUE. HYUNDAI CASE NUMBER 10748512, 11/6/17.

BOUGHT THE CAR AT APPROX. 8K MILES. NOW JUST OVER 18K MILES, WHILE ON THE HIGHWAY, THE CAR WOULD NOT ACCELERATE OVER 55MPH, DESPITE THE RIMS REVVING TO 5K-6K. THEN LIGHT CAME ON SAYING TRANSMISSION WAS OVERHEATING. STOPPED AND SAT FOR 5 MIN TO GET TO GO AWAY. RESTARTED AND STILL TOOK ABOUT 2-3 MIN TO GET CAR UP TO 75MPH. IN THE CITY, MULTIPLE TIMES WHILE AT STOP LIGHT, CAR WOULD NOT ACCELERATE FROM STOP. RPMS WOULD REV AND REV, BUT NO MOVEMENT UNTIL AFTER MULTIPLE TRIES. WAS TOLD WHEN PURCHASED THAT THIS VEHICLE YEAR HAD RECALL THAT WAS FIXED, BUT WHEN WE PUT VIN INTO NHTSA SITE, TOLD IT'S NOT AFFECTED BY RECALL. IT'S POSSIBLE EITHER THE CONTAINMENT OF THE RECALL NET WAS NOT WIDE ENOUGH, OR THE CORRECTIVE ACTION IS NOT YET ADEQUATE. EITHER WAY, MY FAMILY'S SAFETY IS AT STAKE. I SHOULD BE ABLE TO TRUST A NEW CAR TO GO WHEN I PROMPT IT TO. TRANSMISSION IS VERY TOUCHY IN THIS ECO MODEL. I HOPE TO SEE ROBUST CORRECTIVE ACTION BY HYUNDAI, OR A DIFFERENT,SAFER AND MORE RELIABLE POWER TRAIN UTILIZED. OTHERWISE, FOR SAFETY, I SHOULD NOT NEED TO KEEP THIS VEHICLE AND HYUNDAI NEEDS TO TAKE IT BACK. THIS TYPE OF ISSUE COULD CAUSE A VERY SERIOUS ACCIDENT AND I HOPE THAT MORE OF THESE CARS ARE NOT EXPERIENCING THIS ISSUE.

WHILE DRIVING MY TUCSON 1.4 T 2016 MODEL, WHEN ACCELERATING CAR JUMPS AND WHEN YOU APPLY BREAKS TO COME TO A STOP....IT STARTS MAKING NOISE AND JUMPING AS IF ITS GOING TO STALL. WHEN TURNING TO A STREET THE OTHER DAY, I APPLIED THE ACCELERATOR AND THE CAR WOULD NOT MOVE...ONCOMING TRAFFIC CAUGHT UP WITH ME AND ONE IDIOT CAME WITHIN FEET OF T BONING ME. I PUMPED THE ACCELERATOR AND IT FINALLY MOVE IN A RAPID MANNER AND THEN STARTED MAKING METAL SOUNDS. I HAD MY WIFE, SON AND MY TWO GRANDDAUGHTERS IN THE CAR...THOUGHT WE WOULD DIE. SINCE LEASING IT MARCH 2016 BRAND NEW, THE DEALER CONTINUES TO CLAIM IT CANNOT REPRODUCE THE PROBLEMS. YET WHEN I GO ON SITES IN THE INTERNET THERE NUMEROUS COMPLAINTS ABOUT THIS CAR. I AM AFRAID THAT A SERIOUS ACCIDENT WILL OCCUR AND I CANNOT GET ANYBODY TO FIX THE CAR. PLEASE HELP. I AM 72 YEARS OLD AND MY WIFE IS 57. WE HAVE TWO BABY GRANDCHILDREN 6 AND 7, AND MY SON IS 16. THE CHILDREN BELONG TO MY OLDEST SON AND HIS WIFE. I HAVE TO DRIVE MY SON TO HS EVERY DAY AND AM TRYING TO TEACH HIM HOW TO DRIVE SAFELY. WE HAVE COME SO CLOSE TO GETTING HURT WITH THE MALFUNCTIONS OF THIS CAR.

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT MENTIONED THAT THE VEHICLE LATER STARTED TO ACCELERATE INDEPENDENTLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO JENKINS HYUNDAI OF OCALA (1602 SW COLLEGE RD, OCALA, FL 34471), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. A TECHNICIAN FROM THE DEALER DROVE THE VEHICLE WITH THE CONTACT AND EXPERIENCED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

THIS VEHICLE HAS INTERMITTENT TRANSMISSION PROBLEMS WHEN EITHER STARTING OR SPEEDING UP. ASIDE FROM THE DCT LAG ISSUE, IT MAY REV UP TO 4500 W/O MOVING FROM A STOPPED POSITION WITH LIGHT ACCL PRESSURE. IT DOESN'T LIKE TO START MOVING BELOW ~40F AND ACTS JERKILY. THE 1.5-2 SEC LAG MAY, OR MAY NOT, HAPPEN EVEN AFTER THE 2 ECM FIXES. IT IS UNSAFE TO EXPECT IT TO BEHAVE WHEN TRYING TO MERGE INTO HEAVY TRAFFIC AS A RESULT - YOU DON'T KNOW IF IT WILL MOVE OR HOW FAST, OR WHEN. TO QUOTE RALPH NADER, UNSAFE AT ANY SPEED. IT HAS HAPPENED REPEATEDLY, THOUGH NOT PREDICTABLY, SINCE IT WAS BOUGHT.