2016 HYUNDAI TUCSON Complaints

THE CAR JERKS WHEN THE ENGINE RUNS AFTER A HALF AN HOUR. THE STEERING WHEELS TURNS LOUD VEERING EITHER HARD LEFT OR RIGHT. THE BATTERY TURN AN ALARM AFTER TWO/THREE MINUTES.

2016 HYUNDAI TUCSON DUAL CLUTCH TRANSMISSION IS STILL DANGEROUS AND UNPREDICTABLE AFTER I HAD THE RECALL DONE RELATED TO THIS ISSUE LAST YEAR. BELOW 25 MPH, THE TRANSMISSION SHUDDERS, JERKS AND HESITATES. THERE IS ALSO A LOUD CLUNKING NOISE WHEN ACCELERATING AT LOWER SPEEDS. RECENTLY THE VEHICLE FAILED TO ACCELERATE FROM A STOP IN TRAFFIC FOR 5 SECONDS WHEN I PUSHED THE GAS PEDAL. THE HYUNDAI DEALERSHIP TOLD ME THERE IS NO FIX FOR THIS ISSUE AND THAT IT'S TYPICAL FOR A DCT. I HAVE DRIVEN OTHER VEHICLES WITH DCTS AND THEY DID NOT HAVE THESE ISSUES.

TRANSMISSION COMPUTER RESET RECALL - PURCHASED THE CAR IN JUNE 13, 2016. DROVE IT TO L.A. A FEW WEEKS AND NOTICED ACCELRATION WOULD BECOME HESITANT IN TRAFFIC AFTER 15-20 MINS IN SLOWER TRAFFIC. PROBLEM WAS VERY PRONOUNCED IN STOP AND GO TRAFFIC OF 15-20 TRAVEL TIMES. SO, TRIED TO GIVE ENOUGH SPACE IN BETWEEN ME AND CAR AHEAD SO THAT I WOULDN'T RIDE BRAKE OR INCH FORWARD. AT SCHEDULED SERVICES INFORMED SERVICE TECH ABOUT IT AND THEY SAID THEY WOULD TAKE A LOOK. THERE WAS A RECALL CAMPAIGN THAT ADDRESSED THIS ISSUE AND COMPUTER RESET TO HANDLE TRANSMISSION PROBLEM.IN MARCH/APRIL 2017. STILL NOTICED THE HESITATION PROBLEM AND NOTED THIS TO TECH AT SERVICE APPOINTMENTS. OCT 8, 3 SISTERS AND NIECE WENT TO APPLE HILL AND AFTER 35 MINS GOING UPHILL ON STOP AND GO TRAFFIC ON WINDY ROAD, TRANSMISSION OVER HEATED AND COMPUTER DASHBOARD ALERTED ME TO PULL OVER SAFELY . I PULLED CAR OVER TO ABLE APPLE ACRES FARM AND WE LET TRANSMISSION COOL FOR ABOUT 45 MINS. WHEN WE GOT OUT THE CAR IT SMELLED HORRIBLE LIKE BURNT CLUTCH SMELL. WE GOT BACK IN STARTED IT UP AND WAS GOING TO GO UP THE HILL A MILE. IMMEDIATELY BURNT CLUTCH SMELL WAS EVIDENT AFTER 3-4 MINUTES AND CAR WAS HESITANT AND LURCHING FORWARD WHEN I STEPPED ON THE GAS. LIKE THE TRANSMISSION WAS SLIPPING. THAT WHEN WE ALL NOTICED THE SHUDDERING FEELING WHEN I WOULD LET OF THE BRAKE TO GIVE IT GAS AS THE CAR WOULD ROLL BACK SLIGHTLY BEFORE THE GEAR ENGAGED. LIKE THE CAR WAS GOING TO STALL OUT LIKE IN A MANUAL TRANSMISSION CAR. VERY JERKY. SO, I MADE A TURN TO GO BACK DOWN THE HILL AND THE BRAKES WERE 2-4 SECONDS DELAYED. I FELT LIKE I WAS SLAMMING ON THEM. WE HEADED HOME AND THE FOLSOM OUTLETS TO LET THE TRANSMISSION COOL OF FOR A FEW HOURS. MADE SURE TO TURN OFF TRACTION AND ECO HOPING THAT WOULD HELP. TRAFFIC WAS BETTER AS IT APPEARS TRANSMISSION DOES LIKE STOP/GO SITUATIONS ON INCLINES OR LEVEL SURFACES.

WHILE AT AN INTERSECTION WAITING TO TURN LEFT, I PROCEEDED TO ACCELERATE (CAR WAS IN SPORT MODE) INTO THE LEFT TURN TO MOVE THROUGH THE INTERSECTION ON A GREEN LIGHT BEFORE ON-COMING TRAFFIC APPROACHED. I REQUESTED SIGNIFICANT ACCELERATOR PEDAL APPLICATION TO PROCEED THROUGH THE TURN, LIKELY 3/4 THROTTLE WHEN SUDDENLY THE 7SPD DUAL CLUTCH TRANSMISSION WOULD NOT SHIFT INTO 2ND GEAR. LUCKILY I WAS THROUGH THE INTERSECTION AND TURN AND NO LONGER IN DANGER WHEN THIS HAPPENED. THE ENGINE WAS HOVERING RIGHT AROUND 6700RPM AND APPEARED TO BE HITTING A SOFT LIMITER AND ULTIMATELY REFUSED TO SHIFT. I LEFT OFF THE GAS COMPLETELY AND PROCEEDED TO RE-APPLY THE THROTTLE WHEN FINALLY THE ENGINE REVS CAME BACK DOWN AND RE-ENGAGE THE NEXT GEAR RATHER ABRUPTLY. AFTER THE INCIDENT THE CAR APPEARED TO RUN AND SHIFT NORMALLY WITHOUT ISSUE. THERE APPEARS TO BE AN ON-GOING ISSUE WITH INTERMITTENT TRANSMISSION ENGAGEMENT WITH THE TUCSON. I'VE VISITED THE DEALER DOCUMENTING PREVIOUS ISSUES WITH A LACK OF ACCELERATION AND SHIFTING, BUT HYUNDAI DOES NOT ADDRESS THE PROBLEM BECAUSE THERE IS NO CURRENT FIX. THE CAR HAS ALL CURRENT RECALLS AND TSBS PERFORMED RELATING TO THE PROGRAMMING OF THE TRANSMISSION.

AFTER GOING FROM PARK TO DRIVE OR WHEN TRYING TO ACCELERATE FROM A STOPPED POSITION, THE VEHICLE FAILS TO MOVE WHEN THE ACCELERATOR IS PUSHED. IT WILL STALL AND HAS ALMOST LED TO 2 REAR END ACCIDENT AND ONE SIDE IMPACT ACCIDENT AS A RESULT BECAUSE IT CREATES A SERIOUS SAFETY ISSUE WHEN TRYING TO ENTER TRAFFIC. AT TIMES THE ENTIRE CARE WILL SHAKE AND THE TRANSMISSION WILL NOT SHIFT PROPERLY OR WILL NOT ENGAGE AND RECOGNIZE THAT IT IS IN DRIVE AT ALL. THE VEHICLE HAS BEEN IN THE SERVICE DEPARTMENT OVER 4 TIMES AND FOR MORE THAN 30 DAYS WITHOUT RESOLUTION IN THE FIRST 6 MONTHS OF OWNING THE VEHICLE AND LESS THAN 12,000 MILES BUT THE MANUFACTURER AND THE DEALER HAVE NOT FIXED THE ISSUE AND SAY THEY CAN'T BECAUSE THEY CANNOT REPLICATE THE PROBLEM. THIS IS A KNOWN RECALL AND ISSUE FOR THIS VEHICLE AS I FOUND OUT AFTER SOME RESEARCH AND THE PROBLEM IS RANDOM AND UNPREDICTABLE. THIS PROBLEM OCCURS WHEN THE VEHICLE HAS BEEN ON A CITY STREET AND HAVE BEEN STATIONARY FOR A MOMENT AND THEN WHEN TRYING TO ACCELERATE TO DRIVE FORWARD OR TURN, THE VEHICLE HAS NO POWER AND WILL NOT DRIVE FORWARD. THE ENGINE WILL REV UP AND NEVER TURNS OFF, BUT THE VEHICLE WILL NOT ENGAGE IN DRIVE. I HAVE VIDEO OF THE ISSUE OCCURRING AND CAN SHARE IF NEEDED. I HAVE SHARED THE SAME INFORMATION WITH THE DEALER, OWNER, AND MANUFACTURER WITHOUT RESOLUTION.

ON MY BACK FROM DROPPING KIDS AT SCHOOL, I TRIED TO ACCELERATE QUICKLY AS NORMAL WHILE STATIONARY THE ENGINE SEEMS TO HAVE LOST POWER AND I QUICKLY REMOVE MY FOOT OFF THE ACCELERATOR AND APPLY THE PRESSURE AGAIN THE CAR THEN PICKED UP AGAIN, LUCKILY THE ONCOMING SLOWED DOWN, IT COULD BE WORSE AS I STOOD A RISK OF BEEN T-BONED, THE FIRST INCIDENT HAPPENED ON THE 19 OF SEPTEMBER 2017. THE SECOND INCIDENT HAPPENED TWICE TODAY ON THE 28 OF SEP 2017 ON MY WAY TO AT THE JUNCTION TO JOIN THE MAIN ROAD WHILE STATIONARY, IT LOST POWER, AGAIN I COULD HAVE BEEN T-BONE, SECOND INCIDENT ON MY WAY FROM WORK. I AM REALLY WORRIED ABOUT THE SAFETY WHEN STATIONARY.

VEHICLE FAILS TO MOVE WHEN THE ACCELERATOR PEDAL IS PUSHED, CAUSING SERIOUS SAFETY CONCERNS WHEN ENTERING TRAFFIC. TRANSMISSION AT LOW SPEED CAUSES THE WHOLE CAR TO SHAKE HORRIBLY.

THE BEST CAR I EVER OWNED WAS A 2001 HYUNDAI SANTA FE. ACCORDINGLY, WHEN I WAS SHOPPING FOR A NEW CAR IN MAY 2016, I WAS LOOKING FORWARD TO GOING BACK TO HYUNDAI AND PURCHASED MY 2016 TUCSON. ONLY SYNTHETIC OIL HAS BEEN USED SINCE PURCHASE AND ALL SERVICE BELOW, EXCEPT THE 06/14/17 OIL & FILTER CHANGE, HAS BEEN DONE AT THE HYUNDAI DEALERSHIP SERVICE DEPT., 70+ MILES AWAY: 10/03/16 - THE DCT UPDATE/INSTALL/FIX WAS 1ST COMPLETED. THE ABOVE UPDATE WAS COMPLETED AS PART OF A REGULAR SERVICE BEFORE I BEGAN TO NOTICE ANY PROBLEMS. 02/20/17 - I'M NOT SURE WHEN I FIRST DETECTED A HESITATION OR LACK OF POWER ON ACCELERATION, BUT IT MUST HAVE BEEN BEFORE THIS SERVICE DATE, AS THE DOCUMENTATION NOTES THE DCT UPDATE BEING COMPLETED A 2ND TIME. ALTHOUGH SPORADIC, EACH TIME THE HESITATION OCCURS IT CAN BE DANGEROUS, SCARY AND VERY UNNERVING. EQUALLY UNPREDICTABLE AND UNNERVING IS THE RESULTING 'LURCH' FORWARD WHEN POWER RETURNS. 04/12/17 - MORE WORK FOR THE SAME HESITATION ISSUE 06/14/17 - REGULAR SERVICE (OIL & FILTER CHANGE) WAS PERFORMED AT A LOCAL SHOP. 09/14/17 ' RETURNING TO HYUNDAI SERVICE DEPARTMENT FOR THIS PROBLEM TO BE LOOKED AT FOR A 4TH TIME. I TEND TO BE A CAUTIOUS DRIVER & GIVE MYSELF PLENTY OF ROOM (RURAL COMMUNITY) WHEN PULLING OUT INTO TRAFFIC. THIS DEFECT IN THE HYUNDAI TUCSON PRESENTS TWO POSSIBLE TRAGIC SCENARIOS. FIRST & MOST OBVIOUS IS BEING BROADSIDED WHEN PULLING OUT, SECOND IS BEING REAR-ENDED, WHEN THE PERSON BEHIND YOU IS EXPECTING FORWARD MOTION. VERY UNSAFE CAR!!

STALLS COMPLETELY ACCELERATING FROM A STOP, ENGINE DEVELOPS NO POWER. REVERSE WON'T ENGAGE BACKING UP ON A SLOPE. ERRATIC INAPPROPRIATE GEAR CHANGES. SHUDDERS, VIBRATES ON ACCELERATION, AND BETWEEN GEAR CHANGES. VERY HESITANT DOWNSHIFTING AFTER GOING AROUND A CORNER.

THE 2016 HYUNDAI TUCSON AFTER THE TRANSMISSION RECALL, CONTINUES TO HAVE INTERMITTENT NO ACCELERATION FROM A STOP / ROLLING STOP. RPMS WILL INCREASE BUT IT WILL BE 3-5 SECONDS BEFORE THE TRANSMISSION ENGAGES WHEN THE ISSUE DOES OCCUR. THE CAR THEN JOLTS FORWARDS BECAUSE OF THE HIGH RPMS. I HAVE HAD MULTIPLE NEAR MISSES DUE TO THIS. THIS PROBLEM HAS THE POTENTIAL TO BE LIFE THREATENING AND IS COMPLETELY UNSAFE.