2013 HYUNDAI TUCSON Complaints

BOUGHT 2013 HYUNDAI TUCSON ON 11/2012. WITHIN 2 YRS OF BUYING THE CAR I STARTED TO HEAR A KNOCKING SOUND FROM THE FRONT OF THE CAR, LOSS OF POWER AND IT FELT LIKE IT WAS GOING TO SHUT DOWN.I WOULD STOP AND THEN PUSH THE GAS TO GO AND IT WAS FINE. THIS CONTINUED TO HAPPEN INTERMITTANTLY EVER SINCE I HAVE CONTINUED OVER THE YRS TELLING THE SERVICE DEPARTMENT OF THE ISSUE BUT THEY COULD NEVER REPLICATE THE PROBLEM.THEY TRIED A FEW THINGS LIKE A COMPUTER UPDATE/REBOOT.THE ISSUE WAS A LITTLE LESS FREQUENT BUT IT STILL CONTINUED. OVER THE YEARS SEVERAL FAMILY MEMBERS WITNESSED THIS AND WERE VERY CONCERNED! RECENTLY 08/7/2020 WE WERE DRIVING INTERSTATE 70 IN MD, CONSIDERABLE TRAFFIC, AND NUMEROUS TRACTOR TRAILORS ALL TRAVELING AT HIGH SPEEDS! ALL OF A SUDDEN THERE WAS A CONSISTANT KNOCKING SOUND EVEN MORE INTENSE THAN THE ONES I HAD HEARD OVER THE YEARS SINCE BUYING THE CAR.THE FRONT OF THE CAR WAS SHACKING AND LOOSING POWER! MY HUSBAND WAS DRIVING IN THE LEFT LANE AND STRUGGLED TO GET IT TO THE SHOULDER WHERE THE ENGINE STILL MAKING THE LOUD KNOCKING SOUND COMPLETELY SHUT DOWN.THERE WAS A TRACTOR TRAILOR BEHIND US WHEN WE GOT TO THE RIGHT LANE AND IF IT HAD DIED THEN WE WOULD HAVE BEEN KILLED! STANDED FOR 40 MINUTES IN A DANGEROUS LOCATION! IT WAS TOWED TO A HYUNDAI DEALER IN HAGERSTOWN MD. WHEN THEY TRIED TO TURN IT ON THERE WAS SMOKE AND THEY WERE QUICK TO PREVENT IT FROM CATCHING FIRE. WE WERE TOLD IT EXPLODED, A BEARING BROKE OFF HIT THE PISTON CREATING A HOLE IN THE ENGINE AND THERE WERE METAL SHAVINGS IN OIL PAN. WE ARE THE ORIG OWNERS AND HAVE KEPT UP MAINTENANCE AT OUR DEALERSHIP, IT HAS 108K MILES ON IT, A COMPREHENSIVE EXT WARRENTEE BUT THEY WILL ONLY PUT IN A 77K MILES USED ENGINE.COULD HAVE THE SAME ISSUES AND MAY NOT BE SAFE. NUMEROUS COMPLAINTS WITH THE 2013 TUCSON 2.4L ENGINE.OTHER YRS THAT HAVE THE SAME ENGINE HAVE RECALS, INEXCUSABLE 2013 IS NOT INCLUDED!

JUNE 25, 2020 I TOOK MY CAR TO JOHN AMATO TO HAVE A REPAIR DONE BECAUSE OF THE ENGINE LIGHT WAS ON THEY PLACED IT O N THE MACHINE FOR DIAGNOSTIC TESTING AND STATED THAT IT WAS THE IN TAKE MANIFOLD FOR 421CRH 1 THEY REPLACE THE PART METAPHOR INTAKE MANIFOLD RUNNER PERFORM THEY REPLACE THE PART THEY SAID THE CAR WAS OK AUGUST EIGHTH 2020 MY CAR STOPPED RUNNING AS I WAS DRIVING DOWN THE STREET AND MADE A LOT OF NOISE . THERE WAS NO WARNING NO LIGHTS CAME ON THE CAR JUST STOPPED I HAD TO HAVE IT TOWED BY A TOW TRUCK AND NOW THE ENGINE IS COMPLETELY DONE NO ENGINE LIGHT CAME ON OR ANYTHING I THOUGHT THIS WAS A GOOD CAR WHEN I BOUGHT IT

I WOULD LIKE TO KNOW WHY THE 2013 HYUNDAI TUCSON WERE NOT IN THE RECALL FOR THE ENGINE FAILURE. COMPLAINTS ON ENGINE SEIZING UP IS THE SAME AS 2014 AND 2015 SAME ENGINE I WOULDN'T COMPLAIN BUT JUST HAPPEN TO ME 7/11/2020 DRIVING DOWN HIGHWAY ENGINE SEIZED UP AND LOOKS LIKE AM STUCK WITH IT JUST DOESN'T MAKE ANY SENSE TO SIT HERE AND THINK ABOUT I DON'T HAVE A VEHICLE AND WHAT HAPPENED WAS NO FAULT OF MINE ITS JUST CRAZY HOW NO ONE WILL TAKE RESPONSIBILITY AND FIX IT.

ADDING TO FIRST COMPLAINT VEHICLE WAS TOWED TO HYUNDAI DEALERSHIP WAS TOLD ENGINE SEIZED WAITING ON RESPONSE FOR HYUNDAI CORPORATION

TRAVELING DOWN HIGHWAY VEHICLE MADE LOUD NOISE PULLED OVER AND TURNED VEHICLE OFF WAITED 10 TO 20 MINUTES TRIED TO START VEHICLE AND IT MADE LOUD NOISE AGAIN AND SHUT DOWN WOULD NOT STAY RUNNING.

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, SHE BEGAN TO HEAR A TICKING SOUND EMITTING FROM THE ENGINE WITHOUT WARNING. THE CONTACT EXITED THE VEHICLE AND CHECKED HER FLUIDS, ALL FLUID LEVELS WERE NORMAL. AS THE CONTACT CONTINUED TO DRIVE, THE VEHICLE STALLED AND SHUT OFF AS THE OIL AND THE BATTERY WARNING LIGHTS ILLUMINATED. AS THE CONTACT RESTARTED THE VEHICLE, WHITE SMOKE BEGAN TO EMIT FROM THE ENGINE. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED INITIALLY TO HOME.; THE NEXT DAY, SHE HAD THE VEHICLE TOWED TO JOHNSON HYUNDAI OF CARY (5000 OLD RALEIGH RD, CARY, NC 27511). SHE WAS INFORMED THAT HER ENGINE THREW A RODE CAUSING THE ENGINE TO MALFUNCTION, THE CONTACT WAS THEN INFORMED THAT SHE WOULD NEED AN ENGINE REPLACEMENT. THE MANUFACTURER HAD YET TO NOTIFIED OF THE FAILURE. THE VEHICLE HAD BEEN PLACED UNDER NHTSA RECALL NUMBER:19V063(ENGINE AND ENGINE COOLING); HOWEVER, THE DEALER HAD REFUSED TO SERVICE HER VEHICLE FOR THE RECALL. THE FAILURE MILEAGE WAS 185,000.

VEHICLE WAS OPERATING NORMALLY WHEN ALL OF A SUDDEN THE ENGINE LOST POWER. RPMS WENT TO 0. COULD NOT ACCELERATE ANYMORE AND HAD TO COAST OFF THE ROAD TO GET OUT OFF TRAFFIC. VEHICLE TURNED OFF AND WOULD NOT RESTART. HYUNDAI DEALERSHIP SAYS THE VEHICLES ENGINE HAS LOCKED UP AND NEEDS TO BE REPLACED. VEHICLE ONLY HAS 77946 MILES. HAS HAD NO PREVIOUS PROBLEMS. JUST BOUGHT THE VEHICLE. WE HAVE ONLY HAD IT A WEEK AND HALF. CAR HAD TO BE TOWED BACK TO DEALERSHIP. THIS COULD HAVE CAUSED A SERIOUS OR DEADLY ACCIDENT IF THIS HAPPENED IN A BUSY HIGHWAY OR IN HEAVY TRAFFIC.

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITH THE CHECK ENGINE AND OIL PRESSURE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT, AN INDEPENDENT MECHANIC, DIAGNOSED THE VEHICLE WITH A #3 PISTON CONNECTING ROD CYLINDER BOLT DETACHED WHICH CAUSED THE PISTON TO LOOSEN. THE CONTACT ALSO STATED THAT THERE WAS AN ENGINE OIL LEAK. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.

ON JUNE 13, 2017, THE ENGINE IN THE TUCSON COMPLETELY SHUT DOWN WHILE DRIVING DOWN THE INTERSTATE AT RUSH HOUR. THE VEHICLE WOULD NOT START AND HAD TO BE TOWED TO A LOCAL REPAIR SHOP. THE REPAIR SHOP INSPECTED THE VEHICLE AND FOUND THAT THE ENGINE HAD BLOWN A HOLE IN IT DUE TO NO FAULT OF THE OWNER AND WOULD NEED A COMPLETE REBUILD. IN MY RESEARCH I CONTACTED BOTH VANDERGRIFF HYUNDAI AND HYUNDAI MOTORS AMERICA SINCE THE EVENT THAT CAUSED MY VEHICLE ENGINE TO BLOW WAS A MANUFACTURES DEFECT. DURING MY RESEARCH I FOUND THAT THE ENGINE IN MY VEHICLE WAS THE SAME ENGINE PUT INTO SEVERAL MODELS OF HYUNDAI VEHICLES. THIS SPECIFIC ENGINE MODEL WAS ALSO INVOLVED IN A CLASS ACTION LAW SUIT REGARDING THE 2011-2013 HYUNDAI MODELS. IN APRIL 2019 A RECALL OF THE OIL PAN AND SEAL WAS ISSUED. THE VEHICLE RECALL REPLACEMENT WAS DONE AND A CLAIM FOR REIMBURSEMENT FOR THE ENGINE WAS SENT TO HYUNDAI. ALL DOCUMENTS REQUESTED WERE FURNISHED AND AFTER 3 CASE MANAGERS WERE ASSIGNED I HAVE BEEN INFORMED THAT THE CLAIM HAS GONE TO UPPER MANAGEMENT A/K/A WAIT UNTIL THE STATUTE RUNS. AS A CONSUMER I FEEL I HAVE BEEN GIVEN THE RUNAROUND AND STILL AM NOT REIMBURSED FOR AN ENGINE. I NEED HELP!!!

I FINANCED THIS VEHICLE ON 12/22/19, I STARTED TO NOTICE A LOUD TICKING NOISE COMING FROM THE ENGINE SHORTLY AFTER PURCHASE DATE. BROUGHT IT IN TO DEALERSHIP, WAS TOLD IT WAS A VACUUM LOOSE, THEY TIGHTENED IT AND SAID IT SHOULD BE GOOD. STILL HEARD THE TICKING JUST NOT AS LOUD. I STILL HAVE CONTINUED TO HEAR THE TICKING, BROUGHT IT IN TODAY AND WAS TOLD BY ONE PERSON WHO DIDNT ACTUALLY INSPECT THE VEHICLE THAT IT WAS A PURGE VALVE AND ITS NORMAL FOR THIS CAR AND AGE.. WAS TOLD BY THE MECHANIC AT THE HYUNDAI DEALERSHIP LOCATED ON OCALA FL, (AND WITH A STRAIGHT NO EMOTION FACE) "THERE'S NO METAL TOUCHING" ASKED TO BE PROVIDED PROOF THAT NOTHING CAME UP IN HIS COMPUTER, AND SAID THEY DIDNT HAVE THE CORRECT DIAGNOSING EQUIPMENT FOR THIS SPECIFIC CAR. SHOWED THE SALES MANAGER A VIDEO SO SHE COULD HEAR THE NOISE AND EVEN SHE SAID HERSELF THAT WAS NOT NORMAL. THEY DECIDED TO KEEP THE CAR OVERNIGHT. NOT SURE WHAT WILL COME FROM THIS AND DO NOT KNOW IF THIS IS RELATED BUT ACCORDING TO GOOGLE, THESE TUSCON'S ARE KNOWN FOR THE "TICK OF DEATH" WHICH MEANS SHORTLY AFTER, THE ENGINE FAILS...