2016 HYUNDAI TUCSON Complaints

I HAVE OWNED THE VEHICLE ABOUT A WEEK. I DROVE INTO IN THE GARAGE AND PARKED THE NIGHT BEFORE WITHOUT INCIDENT. HEARD A SOUND OF A FAN OR SMALL MOTOR RUNNING SOMEWHERE AROUND THE VEHICLE BEFORE I WENT IN FOR THE NIGHT, BUT COULDN'T DETERMINE IF IT WAS FROM THE VEHICLE OR FROM THE GARAGE HEATER UNIT. THE NEXT MORNING HYUNDAI TUCSON IS COMPLETELY DEAD. WHY?

I PURCHASED A HYUNDAI TUCSON IN SEPEMBER OF 2016 NEW. I NOTICED RIGHT AWAY THAT I COULD NOT SEE VERY WELL AT NIGHT. THE HEADLIGHTS ARE AIMED AT THE GROUND 2-3 CAR LENGTHS IN FRONT OF THE BUMPER. WITH THE HIGH BEAMS ON YOU CAN SEE THE DEFINITE LINE BETWEEN LIGHT AND DARK APPROX 4-5 CAR LENGTHS IN FRONT OF THE BUMPER. WHEN CARS ARE APPROACHING ON AN UNDIVIDED ROAD, THE VISIBILITY IS REDUCED EVEN MORE FROM THE GLARE OF THE ONCOMING LIGHTS. I HAVE HAD 2 CLOSE CALLS WHERE I ALMOST HIT A PEDESTRIAN WALKING ON THE EDGE OF THE ROAD WITH DARK CLOTHES ON. I HAVE TAKEN THE VEHICLE TO AUTOFAIR HYUNDAI IN MANCHESTER, NH ON TWO OCCASIONS TO HAVE THE HEADLIGHTS ADJUSTED TO CORRECT THE PROBLEM. I QUOTE THE RESPONSE,"CUSTOMER WOULD LIKE US TO ADJUST THE HEADLIGHTS, STATES HE CAN NOT SEE AT NIGHT, CAN SEE IF WE CAN ADJUST THEM, MISC PER STATE LAW WE CANNOT ADJUST THE HEADLIGHTS ABOVE WHERE THEY ARE CURRENTLY. 6686 ISP" THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY'S EVALUATIONS SAYS "MANUFACTURERS AREN'T PAYING ENOUGH ATTENTION TO THE ACTUAL ON-ROAD PERFORMANCE OF THE BASIC EQUIPMENT,WE'RE OPTIMISTIC THAT IMPROVEMENTS WILL COME QUICKLY NOW THAT WE'VE GIVEN AUTOMAKERS SOMETHING TO STRIVE FOR." FOR 2017, VEHICLES WILL NEED GOOD OR ACCEPTABLE HEADLIGHTS IN ORDER TO QUALIFY FOR THE INSTITUTE'S HIGHEST AWARD, TOP SAFETY PICK+.THAT'S REAL NICE OF THEM. WHAT HAPPENS TO MY 2016 MODEL? I WANT MY VEHICLE RECALLED AND REPAIRED. WHY SHOULD I HAVE TO WAIT AND BE FORCED TO BUY A 2017 MODEL IN ORDER TO HAVE A SAFE CAR AT NIGHT?

COMPLETE LOSS OF POWER/ACCELERATION FROM TAKING OFF. ALMOST CAUSING SEVERE WRECK. HAS HAPPENED MULTIPLE TIMES. DCT TRANSMISSION ISSUE AND HAS BEEN SERVICED/UPDATED 3 TIMES. TRANSMISSION ALSO HESITATES ON TAKE OFF AND IN UPPER GEARS. VERY SCARY AND UNSAFE

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V348000(STRUCTURE: BODY) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TR

UNDER COLD CONDITIONS, THE REAR HOOD DOES NOT CLOSE. THE VEHICLE WAS STATIONARY AT THE TIME. THIS HAS HAPPENED WHEN TEMPERATURES GO BELOW ZERO. WHEN TEMPERATURES GO INTO THE 30'S F, IT STARTS WORKING AGAIN. IT'S A SAFETY ISSUE AS I HAVE HAD TO DRIVE MY CAR WITH THE REAR HOOD OPEN AT BELOW FREEZING TEMPERATURES.

TRANSMISSION SHUDDERS AND SOMETIMES FAILS TO ENGAGE WHEN STOPPING AND ACCELERATING. ON HIGHWAY WHEN MOVING TO PASS THE RPM'S WENT TO REDLINE AND VEHICLE DID NOT WANT TO MOVE FORWARD. OVERHEATING WARNINGS IN CITY TRAFFIC. VEHICLE LOSES POWER SOMETIMES WHEN TRANSMISSION IS CONFUSED WHEN IN STOP AND GO TRAFFIC. DCT IN THIS VEHICLE IS HORRIBLE EVEN WITH 3RD UPDATE FROM HYUNDAI. HYUNDAI SAYS "NO PROBLEM" WITH VEHICLE. *TR

TO WHOM IT MAY CONCERN: UPDATE 1/4/2017: UNFORTUNATELY, THE ISSUES THAT I HAVE HAD WITH MY VEHICLE HAVE STILL NOT BEEN CORRECTED. AS OF TODAY, THE HYUNDAI TUCSON THAT I SIGNED FOR STILL HAS SOME TYPE OF DYSFUNCTIONAL DUAL CLUTCH/TRANSMISSION. THE CAR WAS BROUGHT IN TO PUGI HYUNDAI (DOWNERS GROVE, IL) AND I SPECIFICALLY STATED THESE CONCERNS AND THAT I WOULD LIKE THE VEHICLE INSPECTED FOR THIS ISSUE. WHEN I PICKED UP THE VEHICLE I WAS TOLD THAT THE ISSUE HAD BEEN ADDRESSED - IT WAS NOT. AGAIN, I BROUGHT THE VEHICLE IN TO PUGI HYUNDAI FOR THE SAME ISSUE IN NOVEMBER OF 2016 TO ADDRESS THE SAME ISSUES. ONCE AGAIN, I WAS TOLD THAT EVERYTHING CHECKED OUT AND WAS OK. UNFORTUNATELY, THE CLUTCH/TRANSMISSION ISSUE HAS BECOME WORSE. NOW, WHEN GIVING THE CAR GAS THE ENGINE WILL MAKE A REVVING NOISE AND WILL NOT MOVE. THEN THE VEHICLE WILL JERK AND SPEED UP QUICKLY. I CALLED PUGI HYUNDAI TODAY AND SPOKE WITH [XXX] (THE SERVICE MANAGER) ABOUT THIS ISSUE. HE TOLD ME THAT I NEVER BROUGHT THE VEHICLE IN FOR THESE SPECIFIC ISSUES (THIS IS UNTRUE AND WAS NEVER DOCUMENTED BY PUGI HYUNDAI) AND COULD NOT HAVE AN ENGINEER TAKE A LOOK AT THE VEHICLE UNTIL I HAD GONE THROUGH THE BASIC PROTOCOLS. 1. IT WOULD BE GREAT IF HYUNDAI COULD HAVE MY ACCOUNT NOTATED PROPERLY FOR THE DATES OF 8/27/2016 AND NOVEMBER OF 2016 THAT I DID BRING THE VEHICLE IN TO HAVE IT INSPECTED FOR CLUTCH/TRANSMISSION ISSUES. 2. TO ALSO HAVE A HYUNDAI ENGINEER TAKE A LOOK AT MY VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I HAVE A 2016 TUSCON TURBO LIMITED WHICH I PURCHASED IN AUGUST OF 2015. I HAVE HAD THESE ISSUES SINCE I OWNED THE VEHICLE. THE SUV DUAL TRANSMISSION DOES NOT GO IN GEAR WHEN YOU DO A ROLLING STOP (UNDER 4-0 MPR) OR FULL STOP. TWO THINGS HAPPEN WHEN YOU ACCELERATE, NOT PUMPING THE GAS PEDAL AS HYUNDAI STATES, EITHER THE SUV RPM SHOOT UP TO OVER 3K RPM'S AND IT DOES NOT GO INTO GEAR OR YOU HEAR A LOUD METAL GRINDING SOUND WHILE THE SUV COAST FORWARDS. SINCE THIS HAPPEN INTERMITTENTLY IT IS A SERIOUS SAFETY PROBLEM. THIS HAPPEN IS A CITY ENVIRONMENT. I HAVE HAD THESE ISSUES SINCE I PURCHASED THE SUV IN AUGUST 2015. MY HYUNDAI HAS THE 2 SOFTWARE AND 1 RECALL UPDATES UPTO DECEMBER 2016

THE CAR JERKS WHEN STARTING FROM A STOP. IT FEELS LIKE SOMEONE IS TAPPING AND RELEASING THE BRAKE. THE PROBLEM IS WORSE WHEN STARTING FROM A STOP GOING UPHILL.

DUAL CLUTCH TRANSMISSION RECALL: I HAVE HAD ISSUES WITH MY TUCSON A WEEK AFTER PURCHASE (JULY 2016). IT'S A BRAND NEW VEHICLE. I HAVE HAD PROBLEMS WITH SHIFTING, ACCELERATING, AND HAVE TAKEN MY VEHICLE IN TO BE LOOKED AT SEVERAL TIMES. THE HYUNDAI DEALER IN IOWA SAID THERE'S NOTHING THEY CAN DO. THERE WAS A RECALL ON THE ISSUES I HAVE BEEN HAVING WITH MY VEHICLE BUT NO FIX. IT'S THE DCT (DUAL CLUTCH TRANSMISSION) RECALL; I RECEIVED THIS IN THE MAIL A MONTH OR TWO AFTER PURCHASING MY VEHICLE. THE ONLY SOLUTION THERE IS TO "FIX" THIS EXTREMELY UNSAFE PROBLEM IS AN UPDATE! HYUNDAI SAID THAT I WOULD NEED TO CONTINUE TO BRING IT IN AS LONG AS I'M HAVING THESE ISSUES TO UPDATE. THIS IS A BAND-AID. THERE IS NO PERMANENT FIX AND I FEEL EXTREMELY UNSAFE DRIVING THIS VEHICLE. WHEN MERGING ONTO THE INTERSTATE, I CAN'T ACCELERATE AND HAVE ALMOST BEEN IN MANY ACCIDENTS DUE TO LACK OF POWER AND ACCELERATION FROM THE DCT. THIS HAPPENS NOT ONLY WHEN MERGING ONTO THE INTERSTATE, BUT ALSO IN RURAL AREAS LIKE THE HIGHWAY, MAIN CITY STREETS, AND NEIGHBORHOODS. THIS HAPPENS EVERY DAY FROM A STOP OR WHEN TRYING TO ACCELERATE FROM A SLOW SPEED. I HAVE A FAMILY, AND THE WHOLE REASON FOR THIS PURCHASE WAS BECAUSE OF THE SAFETY FEATURES; THERE IS NOTHING SAFE ABOUT THIS VEHICLE. I WAS SOLD A DEFUNCT CAR AND AM EXTREMELY UPSET THAT HYUNDAI SOLD ME THIS VEHICLE WHEN THERE WAS A RECALL IN THE MAKING. *TR