2016 HYUNDAI TUCSON Complaints

LESS THAN TWO MONTHS AFTER I BOUGHT THE CAR, WITH MAYBE 4000 MILES ON IT, AS I TRIED TO BACK OUT OF MY DRIVEWAY ONE MORNING, THE CAR WOULD NOT MOVE. THE ENGINE WOULD REV AND THE RPMS WOULD CLIMB, IT WAS ONLY AFTER SEVERAL TIMES OF PUTTING THE CAR BACK IN PARK AND THEN REVERSE DID IT FINALLY ENGAGE. AFTER THAT, WHEN DRIVING SLOWLY AS IN BUMPER TO BUMPER TRAFFIC, UPON ACCELERATION IT WOULD SEEM TO HESITATE THEN LURCH. THE NEXT TIME SUCH AN INCIDENT OCCURRED WAS A COUPLE OF MONTHS LATER. I WAS STOPPED AT A SIGNAL AND WHEN THE LIGHT CHANGED AND I TRIED TO ACCELERATE, THE CAR DID NOT MOVE, AGAIN. IT TOOK SEVERAL TIMES OF PUTTING IT IN PARK AND BACK TO DRIVE BEFORE IT WOULD ENGAGE. IT HAS HAPPENED SEVERAL TIMES SINCE THEN. I FIND THIS DANGEROUS AND DOWNRIGHT SCARY. LUCKILY, NO ONE HAS REAR ENDED ME OR WORSE. I HAVE TAKEN THE CAR TO TWO DIFFERENT DEALERSHIPS. THEY SAY THEY CAN FIND NOTHING WRONG AND THAT NO TROUBLE CODES SHOW UP. I SEE THERE ARE MULTIPLE COMPLAINTS FILED ON YOUR SIGHT ABOUT THIS SAME PROBLEM, SO SOMETHING IS WRONG, DANGEROUSLY SO! WOULD YOU PLEASE CHECK INTO THIS FOR US.

ON SEVERAL OCCASIONS AROUND TOWN OR COMMUTING TO WORK THIS CAR HAS NOT RESPONDED WHEN PRESSING THE ACCELERATOR. FROM A DEAD STOP OR WHEN MOVING SLOWLY THE RESPONSE IS UNPREDICTABLE. IT HAPPENS RANDOMLY. THIS WEEK THE CAR'S TRANSMISSION WARNING LIGHT CAME ON WHILE GOING UP AN INCLINE ON A COMMON CURVY NORTHERN CALIFORNIA ROAD. IT WAS A COOL EVENING. THIS IS A PAVED ROAD. NO OTHER CARS HAVING A PROBLEM. I HAD TO STOP THE CAR AND RESTART IT. THEN WHILE ACCELERATING THE CAR JUST STOPPED. NO POWER, NOTHING, DEAD IN THE ROAD. HAD TO WAIT AND RESTART. THIS IS VERY UNNERVING FOR ANY CAR AND FOR A BRAND NEW VEHICLE IS SIMPLY UNACCEPTABLE. I HAVE TWO LITTLE KIDS. I WON'T DRIVE THEM ANYWHERE IN THIS CAR. IT'S NOT SAFE. I'VE DRIVEN MOTORCYCLES, MANUALS, AUTOMATICS ALL KINDS OF MAKES AND MODELS OVER THE YEARS. THE DEAD IN THE WATER FEELING IS THE SCARIEST, ESPECIALLY WHEN MAKING A TURN FROM A STOP TO MERGE INTO TRAFFIC. THIS NEEDS TO BE FIXED OR HYUNDAI NEEDS TO BUY THESE CARS BACK.

MULTIPLE EXPERIENCES AFTER BEING STOPPED (RED LIGHT, STOP SIGN, FAST FOOD DRIVE THRU ) WITH THE TRANSMISSION REMAINING IN DRIVE AND BRAKES ENGAGED, WHEN TRYING TO MOVE FORWARD, THE TRANSMISSION DOESN'T ENGAGE. RPM'S INCREASE, BUT NO MOVEMENT IN THE VHEICLE. THEN IT LURCHES FORWARD. POTENTIAL DANGER IN A) BEING REAR ENDED AT AN INTERSECTION LIGHT BECAUSE THE CAR WILL NOT MOVE FORWARD B) SUDDEN LURCHING COULD POTENTIALLY REAR END THE VEHICLE IN FRONT IF I DON'T KEEP PLENTY OF ROOM. THERE WAS A SOFTWARE TO FIX THIS ISSUE ((ST.LF.USA.E478.150901: SEP 1 2015 12:00AM). BUT IT HASN'T. I'VE EXPERIENCED IT 3 TIMES TODAY. TAKEN TO THE DEALER ON 7/2/16, THEY COULD NOT DUPLICATE THE PROBLEM. TOLD ME THAT MY GEAR OIL WAS LOW AND REFILLED. BUT AM STILL EXPERIENCING DIFFICULTIES.

TRANSMISSION FAILS TO PROPERLY ENGAGE CAUSING ROLLBACK, STALLING, OR SEVERE LOSS OF POWER IN SITUATIONS SUCH AT A STOP LIGHT, STOP SIGN, HILL, AND EVEN TURNING LEFT INTO ONCOMING TRAFFIC WHERE POWER IS NEEDED TO SAFELY CROSS THE INTERSECTION. ONE INSTANCE INVOLVED ACCELERATION ONTO THE INTERSTATE WHILE TRYING TO MERGE AND THE TRANSMISSION ACTED LIKE IT WAS IN NEUTRAL CAUSING NO ACCELERATION. OTHER VEHICLES HONKED AND SWERVED TO AVOID AND LUCKILY DID NOT CAUSE AN ACCIDENT. ANOTHER INSTANCE INVOLVED TURNING LEFT AT AN INTERSECTION WHERE THERE WAS SUFFICIENT TIME TO TURN BUT DUE TO THE TRANSMISSION BEHAVING AS THOUGH IT WAS IN NEUTRAL AGAIN, THERE WAS NEARLY A COLLISION CAUSING A LOT OF ANXIETY TO FURTHER DRIVE THE VEHICLE. THESE ARE JUST TWO INSTANCES OUT OF THE MANY WHERE YOU CAN NOTICE THAT THE TRANSMISSION DOES NOT BEHAVE NORMALLY CAUSING IRREGULAR SHIFTING, UNEXPECTED POWER SURGES, AND STALLS THAT HAVE NEARLY CAUSED ACCIDENTS.

AFTER STARTING FROM A STOP, THE DUAL CLUTCH TRANSMISSION (DCT) DOES NOT ALWAYS SHIFT INTO GEAR. INSTEAD IT STAYS DISENGAGES AND THE ENGINE REVS AS IF IN NEUTRAL. VERY DANGEROUS WHEN PULLING INTO TRAFFIC. CAR WAS RETURNED TO LOCAL HYUNDAI DEALERSHIP, AND HAS BEEN IN SHOP SINCE. WE STARTED THE HYUNDAI BUYBACK PROGRAM TO SEE IF WE CAN GET A REFUND AS WE DO NOT FEEL SAFE DRIVING THIS CAR WITH OUR CHILDREN.

ON JULY 25, 2016, TOOK VEHICLE IN FOR HOOD LATCH RECALL WITH 1332 MILES ON THE VEHICLE. WHILE AT THE DEALERSHIP SERVICE CENTER, THEY PERFORMED A SOFTWARE UPDATE. THIS UPDATE CREATED THE INSTRUMENT PANEL TOO ILLEGIBLE - THE INSTRUMENT CLUSTER WAS DEFECTED. THE PART WAS ORDERED AND IT WAS TO TAKE 30 DAYS TO BE DELIVERED. FORTUNATELY, IT TOOK 10 DAYS. PICKED UP THE VEHICLE ON 8/4/16 AFTER WORK, DROVE LESS THEN 1 MILE CAME TO A STOP LIGHT ONCE IT TURNED GREEN THE VEHICLE WOULD NOT DRIVE. BEING IN THE CENTER LANE OF THE HIGHWAY WITH FLASHERS ON, ON COMING VEHICLES JUST MISSED SLAMMING INTO THE REAR. FINALLY GOT IT BACK TO THE DEALERSHIP, THEY HAVE INDICATED IT IS THE DUAL CLUTCH ISSUE. THIS IS VERY UNSAFE VEHICLE TO DRIVE SINCE YOU WOULD NOT KNOW WHEN IT WOULD JUST STOP SHIFTING AND DRIVING. HAVE REGISTERED A COMPLAINT WITH HYUNDAI MOTORS AS THE SERVICE DEPARTMENT DOES NOT KNOW WHEN THE VEHICLE WILL BE REPAIRED. THANK THE LORD NO ONE WAS KILLED THIS TIME!

THIS HAS OCCURRED ON MULTIPLE OCCASIONS. AFTER COMING TO A COMPLETE STOP AT A STOP SIGN, TRAFFIC LIGHT OR TURN LANE, THE VEHICLE WILL, ON OCCASION, NOT MOVE FORWARD WHEN DEPRESSING THE ACCELERATOR PEDAL. THE ENGINE WILL REV HIGH, 5000 RPM BUT THE VEHICLE REMAINS STATIONARY FOR MULTIPLE SECONDS. ON ONE OCCASION THE VEHICLE HAD TO BE TURNED OFF AND BACK ON BEFORE THE VEHICLE WOULD MOVE. ON ANOTHER OCCASION THE VEHICLE WAS REVVING VERY HIGH AND SUDDENLY ENGAGED WHILE LURCHING FORWARD UNCONTROLLABLY. THIS HAPPENS WHILE THE VEHICLE IN DRIVE. IT HAPPENS SPORADICALLY.

I WAS OUT OF TOWN FOR A TENNIS TOURNAMENT DRIVING 4 WOMEN AND WITH ANOTHER GROUP IN ANOTHER CAR. DRIVING ALONG ON A CITY STREET, AND I BRAKED, WHEN I WENT TO ACCELERATE THE CAR WOULD NOT MOVE. I PUT IT IN PARK, THEN DRIVE AGAIN, NOTHING BUT REVVING. TURNED IT OFF AND BACK ON SEVERAL TIMES, STILL NOTHING. LUCKILY MY FRIEND WAS ABLE TO PARK BEHIND ME WITH HER HAZARDS ON TOO, TO PREVENT PEOPLE FROM REAR-ENDING ME. THE CAR WOULD GO IN REVERSE BUT NOT FORWARD. WE PUSHED IT OUT OF THE ROAD INTO A PARKING LOT AND CALLED ROADSIDE ASSISTANCE. I HAD TO HAVE IT TOWED TO A HYUNDAI DEALER, AND AFTER ABOUT AN HR OR SO THEY SAID THEY RESET THE COMPUTER AND IT SHOULD BE FINE. I HAD ALREADY HAD THE SOFTWARE UPDATE. I GOT THE CAR IN OCT 2015, AND AT THE TIME OF THE INCIDENT IT HAD 9800 MILES ON IT. I AM AFRAID TO DRIVE IT NOW, IT GETS SLUGGISH OR REVS AT VARIOUS TIMES, WHICH MAKES ME THINK IT WILL HAPPEN AGAIN. HOW LONG BEFORE HYUNDAI DOES SOMETHING ABOUT THIS? OTHERWISE, I LOVE THE CAR, JUST SCARY KNOWING IT COULD JUST STOP WITH NO WARNING.

PURCHASED THIS VEHICLE 2 MONTHS AGO AND ON 3 OCCASIONS WITHIN THE LAST WEEK WHEN I HAVE BEEN AT A COMPLETE STOP, I STEP ON THE GAS BUT THE TRANSMISSION DOES NOT ENGAGE, THE VEHICLE ROLLS BACK AND THE RPM'S JUST REV UP. TOOK THE VEHICLE TO THE DEALERSHIP WAS TOLD THERE IS NO KNOWN ISSUE WITH THE POWER TRAIN OTHER THAN A SOFTWARE UPDATE. WAS TOLD OUR VEHICLE WAS ALREADY UPDATED AND NOT NEEDED. EXPLAINED WHAT WAS OCCURRING AND WAS TOLD THIS WAS NORMAL DUE TO THE ECO DUAL CLUTCH SYSTEM. I TOLD THE SERVICE PERSON THAT THE ENGINE REVING BUT ROLLING BACKWARDS IS NOT NORMAL AND I WAS AFRAID TO DRIVE IT. LEFT THE DEALERSHIP AND WITHIN 2 BLOCKS IT HAPPENED AGAIN AT AN INTERSECTION WHERE I COULD HAVE BEEN HIT! WHAT WILL IT TAKE FOR HYUNDAI TO FIX OR EVEN ACKNOWLEDGE THIS PROBLEM. EACH TIME THIS OCCURRED I WAS DRIVING ON A CITY STREET (NOT FREEWAY, TOO AFRAID TO DRIVE ON THE FREEWAY WITH THIS ISSUE). VEHICLE HAS ALWAYS BEEN SLUGGISH WHEN ACCELERATING BUT THIS NEW ISSUE OF NOT ENGAGING AND ROLLING BACKWARDS IS JUST THE LAST FEW DAYS.

I BOUGHT THIS CAR IN MARCH OF 2016 WITH ABOUT 20 MILES ON IT. AFTER AROUND 1000 MILES THE TRANSMISSION STARTED GETTING HOT AND WOULD STALL OUT. I WOULD HAVE TO WAIT FIVE TO SIX MINUTES FOR ME TO RESTART THE CAR. I HAVE SENT IT TO THE SERVICE CENTER TO BE CHECKED OUT AND THEY SAY THERE IS NOTHING WRONG WITH THE TRANSMISSION. THAT IT IS NORMAL FOR THIS TO HAPPEN WHEN YOU ARE IN TRAFFIC. I LIVE IN NEW JERSEY THATS THE NORM FOR US HERE. THIS HAS BEEN A CONSTANT HEADACHE. I EVEN STALLED OUT IN THE MIDDLE OF THE LINCOLN TUNNEL. THIS HAS HAPPENED TO ME MORE THEN I CAN COUNT. I SPOKE TO HYUNDAI CARE CENTER AND THEY HAVE BRUSHED ME OVER TO REGION. NOW I AM WAITING FOR REGION TO CALL MY CASE NUMBER IS 9448240 AND I HAVEN'T HEARD FROM THEM. THIS CAR IS UNSAFE. ALSO WHEN YOU WANT TO GO TO THE NEXT LANE IT IS SLOW TO START. AN ACCIDENT WAITING TO HAPPEN. IT REVES UP AND DON'T MOVE. THERE ARE SO MANY ISSUES WITH THIS CAR. I'VE TAKEN PICTURES OF THE TRANSMISSION WARNING LIGHTS AND TELLING ME TO PULL TO THE SIDE SAFELY. HOW CAN I DO THAT IN THE MIDDLE OF THE LINCOLN TUNNEL. I HAVEN'T HEARD FROM THEM AND NOW I HAVE ABOUT 10000 MILES ON THE CAR. I AM AFRAID OF THIS CAR BUT I HAVE NO CHOICE BUT TO DRIVE IT CAUSE I NEED TO GO TO WORK. I NEED HELP HERE. THE DATE I PUT IN IS THE LAST INCIDENT. IT GOT HOT THEN STALLED I WAITED THE USUAL 5 TO 6 MINUTES THEN STARTED IT AGAIN I JUST DROVE A MILE AND IT HAPPENED AGAIN. I'M GETTING REALLY FRUSTRATED WITH A CAR THAT I AM SCARED OF.