2016 HYUNDAI TUCSON Complaints

LAST WEEK WHILE DRIVING THIS VEHICLE, I WAS STOPPED AT A RED LIGHT ON UNIVERSITY PKWAY,HEADING TO UTC MALL, IN SARASOTA FLORIDA. WHEN IT WAS TIME TO MOVE THE CAR WOULD NOT! WHEN I TOOK MY FOOT OFF THE BRAKE IT WOULD NOT MOVE! IT WOULD NOT ROLL FORWARD, IT WOULD NOT DO ANYTHING!! THE RPM'S JUMPED ON GAUGES AND AC CUT OUT. I SHUT OFF THE AC, BUT THE SAME ISSUE WAS REPEATING ITSELF. I ALSO TRIED A DIFFERENT DRIVE MODE. NOTHING WORKED, UNTIL I APPLIED MAX ACCELERATION, AS I HAD TO GET OUT OF THE INTERSECTION, SOMEHOW, AT WHICH POINT THE TIRES SQUEALED, AND THE CAR TOOK OFF! I FOUND A PARKING SPACE AND TURNED THE CAR OFF. I CALLED MY SERVICE ADVISOR AT THE LAKEWOOD STORE IN BRADENTON AND HE TOLD ME TO HAVE IT TOWED IN. I CHOSE TO DRIVE IT IN. LAKEWOOD SERVICE TECHS, IN BRADENTON, FL. PERFORMED HYUNDAI MULTI POINT INSPECTION AND I WAS TOLD, AND IT IS WRITTEN ON MY SERVICE ORDER, "TECH UNABLE TO DUPLICATE ISSUE. NO ISSUE FOUND. VEHICLE FUNCTIONING AS DESIGNED!" I HAVE CONTACTED CONSUMER AFFAIRS, PER MY SERVICE ADVISOR'S RECOMMENDATION, AND HIS SERVICE MANAGER, AND I HAVE A CASE NUMBER, HOWEVER I HAVE NOT HEARD BACK, AT THIS WRITING. I LEFT THE CAR THERE! I WILL NOT DRIVE THIS, AGAIN! THAT WAS TWO WEEKS AGO! I'VE ALSO BEEN IN COMMUNICATION WITH THE OPERATIONS MANAGER FOR THE GETTEL HYUNDAI DEALERSHIPS IN FLORIDA, AND HE INFORMED ME YESTERDAY, THAT I WOULD BE HEARING FROM HYUNDAI MOTORS IN ATLANTA, GA. WITH A RESOLUTION. I DID NOT! THIS CAR IS UNSAFE, AND I WANT THEM TO BUY IT BACK! IT ONLY HAS 2300 MILES ON IT, PURCHASED 4 MONTHS AGO! I HAVE GOOGLED THIS VEHICLE, AND HAVE FOUND MANY COMPLAINTS, OF THE SAME NATURE. I WOULD LIKE TO PUT THIS NIGHTMARE BEHIND ME, AND BE ABLE TO GO AND PURCHASE ANOTHER VEHICLE. I CANNOT, UNTIL THIS ONE IS RESOLVED, AND I AM REIMBURSED. I AM PAYING 400.00 A MONTH, CURRENTLY TO HYUNDAI MOTOR CORP., FOR A VEHICLE I CANNOT DRIVE!

I HAD A HALF DOZEN INCIDENTS WHERE THE DCT EITHER DOES NOT ENGAGE OR ONLY MOVES THE CAR VERY SLOWLY WHICH INDICATES THAT IT IS SLIPPING BADLY. I ALSO HAVE HAD 2 INCIDENTS WHERE THE CAR ACCELERATED AT FIRST AND THEN STOPPED ACCELERATING AS I WAS TRYING TO MAKE A LEFT HAND TURN FROM A STOP SIGN. THE SPEED LIMIT IS 40 MPH THERE AND IT LEFT ME WONDERING WHETHER I WOULD INTO THE RIGHT HAND LANE BEFORE I HAD AN ACCIDENT, I HAVE DRIVEN THIS CAR 1500 MILES ON LOCAL RURAL AND CITY STREETS SINCE I PURCHASED THE CAR IN APRIL 2016. I HAVE HAD THE VEHICLE BACK TO THE DEALER TWICE WITH THE LATEST BEING TOLD THAT HYUNDAI IS WORKING ON A DCT SOFTWARE UPGRADE TO BE AVAILABLE IN 3 TO 6 WEEKS.

I WAS STOPPED AT A STOPLIGHT, BUT WHEN THE LIGHT TURNED GREEN THE CAR WOULDN'T GO FORWARD. INSTEAD THE ENGINE JUST REVVED AND RPMS WENT UP, BUT NO MOVEMENT FORWARD AND NO WARNING LIGHTS OR SOUNDS CAME ON. I IMMEDIATELY FLIPPED ON MY EMERGENCY FLASHERS AND TRIED SEVERAL TIMES TO RESTART AND GO AGAIN, BUT TWO CARS CRASHED INTO EACH OTHER NEXT TO ME AS THEY TRIED TO GO AROUND ME. I SAT IN A PANIC IN TRAFFIC WITH PEOPLE HONKING AT ME AND FLIPPING ME OFF. THE CAR WOULDN'T DRIVE FORWARD, BUT IT WOULD GO IN REVERSE SO AS THE CARS CRASHED INTO EACH OTHER AND WERE COMING TOWARDS ME I DODGED GETTING HIT BY A FEW INCHES AND DROVE SLOWLY DOWN THE STREET IN REVERSE AND INTO A NEARBY PARKING LOT IN REVERSE. THEN I PARKED AND HAD THE CAR TOWED TO A DEALER. IN THE PARKING LOT I TOOK VIDEO EVIDENCE OF THE CAR NOT DRIVING FORWARD, BUT ABLE TO DRIVE IN REVERSE SO I DO HAVE VIDEO PROOF. THE CAR HAS ABOUT 5,500 MILES ON IT AND ALREADY HAD AN ECM RESET / ACTIVE TRANSMISSION RELEARN DONE AT ABOUT 1,000 MILES BACK IN JANUARY WHEN THE CAR WAS LAGGING THE FIRST MONTH I OWNED IT. MY CAR IS STILL AT THE DEALERSHIP AND FOR A CORRECTION THEY DID ANOTHER ACTIVE TRANSMISSION RELEARN/PROGRAMMING RESET AND SAY THE CAR WORKS AND IS FINE NOW AND READY TO PICK UP. I'M NOT COMFORTABLE DRIVING A CAR THAT'S BEEN IN TWICE FOR TRANSMISSION PROBLEMS AND HAD THE SAME CORRECTION DONE. I DON'T FEEL CONFIDENT THIS WON'T HAPPEN AGAIN AND MOST ONLINE REPORTS I READ WITH THE SAME PROBLEM AND CORRECTION SAY IT HAPPENS OVER AND OVER AGAIN. I FILED A COMPLAINT WITH HYUNDAI CUSTOMER CARE. I'VE ALSO READ THERE IS A PART THAT MAY BE REPLACED AS A FIX (FP NUMBER 41470-2D011 ACTUATOR ASSY-CLU) AND POSSIBLY A RECALL COMING UP, BUT THE DEALER SAID I NEED TO WAIT FOR THE RECALL. IT WOULD BE GOOD TO EXPEDITE ANY FIX AND REPAIRS BEFORE MORE ACCIDENTS HAPPEN, DRIVING THIS CAR IS NOT SAFE FOR ME OR OTHER CARS AROUND ME.

HAVE ENCOUNTERED SEVERAL INSTANCES OF DCT NOT ENGAGING AFTER "CREEP" OR "CRAWL" TO A STOP SIGN AWAITING RIGHT-OF-WAY TO PROCEED. FOLLOWING "CREEP" AND SUBSEQUENT STOP AT SIGN, JUST ENOUGH PROPULSION IS GIVEN TO ENTER THE INTERSECTION, AND THEN DCT DISENGAGES AND HIGH ENGINE RPMS WITH NO FORWARD PROPULSION, WHATSOEVER. HAS VERY NEARLY CAUSED A BROAD-SIDE ACCIDENT ON A NUMBER OF OCCASIONS. THIS CONDITION IS VERY UNSAFE FOR CITY AND HWY STOP-AND-GO TRAFFIC (AND ENTERING ANY SORT OF ROADWAY). HAS HAPPENED BOTH IN SITUATIONS WHEN TURNING FROM A STOP AND PROCEEDING FOWARD FROM A STOP. EACH TIME IS JUST ENOUGH FOWARD PROPULSION TO ALLOW VEHICLE TO ENTER THE ROADWAY BROADSIDE TO ONCOMING TRAFFIC, AND THEN COMPLETE LOSS OF FORWARD PROPULSION LEAVING VEHICLE STATIONARY FOR 10, 15, UP TO 20 SECONDS WITH NO FORWARD PROPULSION TO MOVE OUT OF THE WAY OF ONCOMING CROSS-TRAFFIC.

INTERMITTENTLY WHEN CAR IS TAKING OFF FROM A STANDSTILL, THE ENGINE WILL REV BUT NO POWER IS TRANSMITTED TO THE WHEELS. THIS HAS RESULTED IN ME BEING STUCK AT TRAFFIC LIGHTS UNABLE TO MOVE. I WILL SHIFT INTO PARK AND BACK INTO DRIVE TO MAKE SURE I HAVE THE APPROPRIATE TRANSMISSION SELECTION. AFTER ABOUT 15-20 SECONDS OF REPEATEDLY STEPPING ON AND OFF THE GAS, THE CLUTCH WILL SLOWLY CATCH ON AND THE VEHICLE WILL BEGIN MOVING AND RESUME NORMAL OPERATION. THIS ISSUE HAS BEEN IMPOSSIBLE TO REPLICATE ON COMMAND WHICH IS TROUBLESOME WHEN CONSULTING THE DEALER. IT HAS HAPPENED TO ME THREE TIMES OVER THE PAST THREE MONTHS IN BOTH COLD AND WARM ENGINE STATES. USUALLY PRESENTS WITHIN 10 MINUTES OF STARTING THE CAR.

ISSUE WITH THE NEW 7 SPEED DCT. TRANSMISSION REVVED AND WOULD NOT ENGAGE AFTER DRIVING 60 MILES ON HIGHWAY, SOME STOP-AND-GO TRAFFIC, IN 101 DEGREE HEAT AND SITTING FOR 45 MINUTES. IN ORDER FOR ME TO GET IT TO ENGAGE, I WENT INTO MANUAL MODE, NOTICED IT WAS IN 2ND GEAR FROM START, DOWNSHIFTED TO 1ST GEAR, AND WAS ABLE TO WORK THRU THE GEARS TO GET IT GOING AND EVENTUALLY PUT IT BACK INTO AUTOMATIC.

THIS SUV STALLS & HESITATES WHEN ACCELERATING FROM A STAND STILL, IN MOTION & ALL OTHER TIMES. CURRENTLY HAVE 4500 MILES ON IT, & THIS PROBLEM STARTED RIGHT AFTER I FIRST PURCHASED IT. THIS IS A DANGEROUS SITUATION WHEN MERGING INTO TRAFFIC. PUSH THE ACCELERATOR DOWN, IT REVS UP, BUT GOES NO WHERE.THE TRANSMISSION (DCT) IS NOT WORKING RIGHT, & THE RECALL TO UPDATE THE SOFTWARE DID NOT FIX ANYTHING. PLEASE HYUNDAI FIX THIS PROBLEM BEFORE SERIOUS ACCIDENTS HAPPEN.

2016 HYUNDAI TUCSON STARTED HAVING ACCELERATOR ISSUES. AFTER YOU TAKE OFF FROM A COMPLETE STOP YOU JUST GET NO POWER AND THIS IS WHEN THE PERSON BEHIND HAS ALREADY TAKEN OFF OR YOUR IN THE MIDDLE OF AN INTERSECTION I HAVE HAD MANY DRIVERS SLAM ON THEIR BREAKS DUE TO MY CAR NOT ACCELERATING. 188 CLAIMS ON 2016 HYUNDAI TUCSON ON AUTO.CLIAMS WEBSITE 7/11 TOOK CAR INTO DEARLERSHIP 7/12 PICKED CAR UP FROM DEALERSHIP, TOLD ME THEY MADE AN ADJUSTMENT 7/14 STILL NOT FIXED SAME PROBLEM, TOOK BACK TO DEALERSHIP , TECHNICIAN SAID IT NEEDED A PART THAT WOULD HAVE TO BE ORDERED- WOULD OVERNIGHT FOR 7/18 DELIVERY 7/19 TOOK CAR BACK IN. DEALERSHIP KNEW NOTHING ABOUT A PART, SAID THAT HYUNDAI WAS AWARE OF ISSUE AND DID NOT HAVE A FIX. SERVICE DEPT SAID I SHOULD DRIVE IN 'SPORT' MODE AND IT WOULD HAPPEN LESS 7/19 CALLED HYUNDAI CONSUMER AFFAIR AND PUT IN CLAIM. I WAS TOLD SOMEONE WOULD GET IN TOUCH WITH ME 3-5 DAYS. CALLED EVERY DAY AND WAS TOLD THE SAME THING. ALSO WAS TOLD THAT IT WAS GIVEN PRIORITY AND SENT UP TO REGION. 7/28 RECEIVED A CALL AND WAS TOLD THEY HAD GOOD NEWS THAT HYUNAI HAD A FIX 5-7 WEEKS . REALLY I WAS TO DRIVE A UNSAFE CAR FOR 5-7 WEEKS 7/29 STARTED PROCESS CLAIM FOR HYUNDAI TO BUY BACK THE 2016 HYUNDAI TUCSON - WAS TOLD IT'S A 8 WEEK PROCESS

TRANSMISSION COMPLETELY FAILED IN DRIVE. THIS IS A KNOWN CONDITION TO HYUNDAI, DIAGNOSED AS DCT FAILURE. HYUNDAI HAS NO KNOWN FIX. CAR WAS 6 WEEKS OLD WITH 740 MILES ON IT. CAT WAS BOUGHT NEW WITH 65 MILES. DCT FAILED IN MIDDLE OF INTERSECTION LEAVING WIFE AND CHILD STRANDED IN DANGEROUS TRAFFIC SITUATION. NOW AT DEALERSHIP AWAITING ANYTHING FROM HYUNDAI. THIS CAR WAS ALMOST NOT SOLD TO US DUE TO A ACTIVE RECALL FOR THE HOOD LATCH, BUT WAS HAPPILY SOLD WITH A KNOWN DEFECTIVE TRANSMISSION ISSUE.

ACCELERATION ISSUES FROM STOP. ENGINE WILL GO TO HIGH RPM'S WITHOUT MOVING THE VEHICLE. ISSUES SEEN WITH VEHICLE LEAVING 1ST GEAR, VEHICLES ROLLS IN TO INTERSECTION AND LOSES POWER. VEHICLE HAS HARD SHIFT ISSUES AND OFTEN SEEMS TO BE "STUCK IN GEAR" FOR TOO LONG.