2016 HYUNDAI TUCSON Complaints

I HAVE A 2016 HYUNDAI TUCSON LIMITED WHICH HAS A MAJOR ISSUE WITH THE LACK OF ACCELERATION FROM STOP. WHEN TRYING TO MOVE ONTO A HIGHWAY/ROAD FROM A LIGHT OR STOP SIGN WHEN YOU STEP ON THE GAS NOTHING HAPPENS THEN ALL OF A SUDDEN IT LURCHES AHEAD. THIS IS A VERY UNSAFE SITUATION. WHEN YOU STEP ON THE GAS YOU EXPECT THE VEHICLE TO RESPOND AND IT DOES NOT. ALSO GOING THROUGH A PARKING LOT AND NOT REALLY ACCELERATING AT ALL IT LURCHES AND BACKS OFF AND LURCHES AND BACKS OFF. THEN WHEN YOU DO STEP ON THE GAS IT ALMOST QUITS THEN LURCHES. I'M TOLD ITS CAUSED BY THE MANUAL CELINOID WHICH CAUSES THE AUTOMATIC TRANSMISSION TO ENGAGE. AT THE PRESENT TIME I'M NOT DRIVING THE VEHICLE AND HAVE A LOANER. HYUNDAI HAS SENT ME PAPERWORK TO BUY BACK THE VEHICLE BUT THEN I HAVE NOTHING WITH WHICH TO PURCHASE ANOTHER VEHICLE.

THE DCT TRANSMISSION ON THIS VEHICLE RANDOMLY STOPS PROPELLING THE CAR FORWARD. ALTHOUGH INITIALLY THE CAR REFUSED TO MOVE FORWARD WHILE AT A STOP, I HAVE HAD SEVERAL RECENT INCIDENTS WHERE THE DCT TRANSMISSION "DROPPED" OUT OF GEAR WHILE TRAVELING AT 70 MPH. I WAS UNABLE TO GET THE TRANSMISSION TO RE-ENGAGE UNTIL I MANAGED TO PULL OVER TO THE SIDE OF THE ROAD - AND RESTART THE VEHICLE. THIS HAS HAPPENED ~10 TIMES SINCE I PURCHASED THE VEHICLE IN APRIL 2016. IT NOW HAS 9400 MILES. I HAVE TAKEN THE CAR TO MY LOCAL DEALER - AND THEY REPORTED "NO PROBLEM FOUND." THEY RECOMMENDED THAT I NO LONGER OPERATE THE VEHICLE IN "ECO" MODE, AND NOT DO "AGGRESSIVE" DRIVING. THIS PROBLEM CONTINUES WHETHER IT IS IN ECO MODE OR NOT -- AND MY DRIVING STYLE IS FAR FROM AGGRESSIVE. LOSING POWER AT HIGH SPEED CREATES A POTENTIAL DANGEROUS SITUATION, ESPECIALLY WHEN IT HAPPENED AT PASSING SPEEDS. I CANNOT CONSISTENTLY RE-CREATE THE PROBLEM - BUT IT'S DEFINITIVE A SOFTWARE/HARDWARE ISSUE WITH THE CONTROL OF THE DCT TRANSMISSION.

LEASED VEHICLE ON 7/18/16. NOTICED SLIGHT HESITATION DURING ACCELERATION SHORTLY AFTER TAKING POSSESSION OF VEHICLE. ON 7/28/16, I WAS IN STOP AND GO TRAFFIC ON FREEWAY GOING AROUND CURVE. TRAFFIC FINALLY PICKED UP SPEED. WHEN I RELEASED MY FOOT FROM THE BRAKE AND STEPPED ON THE GAS, THE CAR WOULDN'T MOVE AND THE RPM'S WERE ALL OVER THE PLACE. I WAS PANICKING, FEARFUL THAT I WAS GOING TO BE REAR ENDED AT ANY MOMENT. I CONTINUED TO PRESS DOWN ON THE ACCELERATOR, PRAYING THAT IT WOULDN'T ROCKET FORWARD. IT TOOK APPROXIMATELY 20 TO 25 SECONDS FOR THE VEHICLE TO MOVE AT ALL AND FINALLY KICK INTO GEAR. I AM TOTALLY TRAUMATIZED BY THIS SITUATION AND CANNOT EVEN FATHOM PUTTING MY FAMILY IN THIS VEHICLE.

I PURCHASED THIS VEHICLE IN JAN 2016 AND HAVE LESS THAN 2000 MILES ON THE VEHICLE. I AM HAVING DCT TRANSMISSION ISSUES. HAD NOTICED THAT ON SEVERAL OCCASIONS THE VEHICLE IS VERY SLUGGISH AND HAS SOME DIFFICULTY ACCELERATING FROM A COMPLETE STOP AND AT TIMES IT LURCHES FORWARD. THIS IS AN INTERMITTENT AND ONGOING ISSUE, BUT VERY TROUBLESOME, NONE THE LESS. THIS OCCURS DURING NORMAL IN TOWN TRAFFIC AND ESPECIALLY GOING UP HILLS FROM A COMPLETE STOP. THERE HAVE ALSO BEEN ISSUES IN TRAFFIC WHERE IT ACCELERATES UNEXPECTEDLY. I HAVE TAKEN THE VEHICLE INTO THE DEALER ON TWO OCCASIONS IN A SEVEN DAY PERIOD, AFTER DECIDING THAT THIS IS NOT SAFE TO DRIVE AT TIMES. WHEN I MADE THE INITIAL APPT THE RECEPTIONISTS STATED THAT THERE HAVE BEEN SEVERAL VEHICLES IN FOR THIS ISSUE. THE INITIAL TIME AT THE DEALER, THEY COMPLETED THE LATCH RECALL AND RESET THE COMPUTER TO RELEARN THE SYSTEM, HOPING THAT WOULD BE THE SAVING GRACE. DRIVING DOWN THE ROAD A COUPLE OF DAYS LATER AND THE SOUND WAS SO LOUD WHILE DRIVING, THAT I PULLED OVER AND THE SOUND DIED DOWN AT BIT. MADE ANOTHER APPOINTMENT TO TAKE IN THE VEHICLE THE FOLLOWING MONDAY, I WAS TOLD THAT THEY WERE NOT ABLE TO RECREATE THE ISSUE AND THE SERVICE MANAGER WAS NOT SURE WHAT WAS GOING ON. IT'S VERY FRUSTRATING, BECAUSE YOU HAVE TO TAKE TIME OFF WORK TO GO BACK AND FORTH TO THE DEALER TO HEAR THAT NOTHING IS WRONG. THE DEALER ACTS LIKE THEY HAVE NEVER HEARD OF THE CONCERN. I WAS ALSO TOLD THAT IT'S THE DESIGN OF THE CLUTCH THAT GIVES DRIVERS THE SLUGGISH FEEL. I DECIDED TO COME BACK TO HYUNDAI TO PURCHASE A VEHICLE AND I DEEPLY REGRET THAT DECISION.

TRANSMISSION NOT PROVIDING POWER TO THE WHEELS FROM A STANDING STOP. THE ENGINE ACCELERATES, BUT THE CAR DOES NOT MOVE. FIRST INSTANCE WAS TRYING TO TURN FROM A STOP. SECOND INSTANCE WAS BACKING OUT OF A PARKING SPOT. REVERSE WORKED, CAR STOPPED DRIVE. THIRD INSTANCE WAS AFTER STARTING THE CAR AND PLACING IT IN DRIVE. INTERMITTENT PROBLEM THAT WAS DUPLICATED AT THE DEALERSHIP SERVICE DEPARTMENT. THIS IS EXTREMELY DANGEROUS WHEN ENTERING TRAFFIC OR TURNING IN FRONT OF ONCOMING TRAFFIC. TWO INSTANCES OF BEING STOPPED FOR 15 TO 20 SECONDS. THE OCCURRENCE AT THE DEALERSHIP LASTED ABOUT 30 MINUTES. HYUNDAI USA IS AWARE OF THE PROBLEM.

DCT PROBLEMS: PURCHASED TUCSON ECO IN APRIL 2016. CURRENTLY 1350 MILES AND CAR STALLS, CREEPS UP, DOESN'T MOVE AT STOP/GO, AND UNRESPONSIVE. ALSO HIGH REVS/LOW MPH. MAJOR DCT PRODUCT FAILURE. DEALERSHIP RAN GDS SCAN TOOL AND CAN'T DUPLICATE PROBLEM. THEY'RE AWARE OF PROBLEM AND CANNOT DO ANYTHING UNLESS CORPORATE HAS A PROGRAMMING UPDATE. CAR CREEPS UP AT DRIVE THRU LINE WHEN FOOT RELEASED FROM BRAKE PEDAL. DANGEROUS AND UNSAFE AT INTERSECTION, ESP WHEN YOU HAVE TO MAKE A SHARP LEFT TURN. RPM REVS HIGH, CAR UNRESPONSIVE. FILED COMPLAINT WITH HYUNDAI CONSUMER AFFAIRS. THEY PLAYED DUMB AND WAS TOLD THAT'S HOW THE DCT BEHAVES AND GET USED TO IT. WAITING FOR HYUNDAI INVESTIGATION

I HAD ~3,000 MILES ON THE VEHICLE, AT THE TIME OF THE INCIDENT. I WENT TO MOVE THE TUCSON UP MY DRIVEWAY. THE ENGINE WAS REVVING 3-4K RPMS AND THE VEHICLE SPEED WAS 1 MPH.

SAME AS OTHERS, HESITATION ON START IN STOP AND GO TRAFFIC. ONE TIME IN ECO MODE IT JUST REVVED AT 6500 RPM AND WOULD NOT MOVE. SCARY. NEED A FIX, LOVE THE CAR OTHERWISE

PURCHASED CAR NEW IN 3/16. 1.7 TURBO ENGINE WITH DUAL-CLUTCH AUTOMATIC TRANSMISSION (DCT). 2 MONTHS AFTER PURCHASING, WHEN ATTEMPTING TO ACCELERATE, ENGINE WOULD REV, BUT CAR WOULD NOT MOVE (CALLED "FALSE NEUTRAL"). IN TRAFFIC, THIS IS A DANGEROUS SITUATION. TOOK CAR IN TO DEALER. TOLD THEY HAD SEEN SEVERAL OF THESE. HYUNDAI WAS AWARE OF THE PROBLEM AND "WORKING ON IT." TOLD TO GO HOME, WAIT TO HEAR FROM THEM, AND DON'T BRING IT BACK. REACHED OUT TO HYUNDAI CUSTOMER CARE. AFTER SEVERAL WEEKS, THEY FINALLY CALLED BACK. TOLD ME TO TAKE CAR BACK TO DEALER AND LEAVE IT WITH THEM. HYUNDAI WOULD PROVIDE A RENTAL CAR. DEALER TOLD ME THEY HAD NO IDEA WHEN HYUNDAI WOULD COME UP WITH A SOFTWARE FIX FOR THE PROBLEM. IT COULD BE WEEKS OR MONTHS. IN THE MEANTIME, I'M DRIVING AROUND IN A RENTAL CAR WHILE MY BEAUTIFUL NEW $31,000 VEHICLE SITS COLLECTING DUST.

LEASED A BRAND NEW 2016 HYUNDAI TUCSON LIMITED IN NOVEMBER 2015. THE SAME WEEK THE CAR WAS LEASED, I HAD NOTICED SOME LAG IN THE TRANSMISSION WHEN LEAVING STOP SIGNS/STOPLIGHTS. THIS ISSUE GOT A LITTLE BETTER AFTER HAVING A SOFTWARE UPDATE DONE THE FOLLOWING WEEK. AS OF LAST WEEK, MY AC HAS NOT WORKED ON 2 SEPARATE OCCASIONS. IT WILL ONLY BLOW HOT AIR. AFTER SHUTTING THE VEHICLE OFF, THE AC RESETS ITSELF AND WORKS AGAIN. LAST NIGHT WHILE DRIVING HOME, I WAS SITTING AT A STOPLIGHT WAITING TO GET ON THE FREEWAY. WHEN THE LIGHT TURNED GREEN AND I TOOK OFF, THE CAR REVVED UP TO 5000 RPMS, BUT NEVER MOVED. I SHIFTED THE CAR BACK AND FORTH BETWEEN PARK AND DRIVE WITH NO LUCK. I SHUT THE CAR OFF, RESTARTED IT, AND STILL REVVED LIKE IT WAS IN NEUTRAL. AFTER ABOUT 5 MINUTES, THE CAR KICKED INTO GEAR AND STARTED MOVING VERY SLOWLY BEFORE IT FINALLY KICKED BACK TO NORMAL. THIS WAS VERY DANGEROUS AS THE CAR WOULD ONLY GO 10MPH UP THE FREEWAY RAMP! ON MY WAY TO THE DEALER THIS MORNING, THE CAR DID THE SAME THING. I WAS IN STOP-AND-GO TRAFFIC AND THE CAR ONCE AGAIN REVVED UP, BUT NEVER MOVED. WHEN TAKING MY FOOT OFF THE BRAKE, THE CAR ROLLED BACKWARDS. FINALLY AFTER RESTARTING THE CAR AND SHIFTING BACK AND FORTH, THE CAR KICKED INTO GEAR. AFTER TAKING MY CAR TO THE SHOP THIS MORNING, THEY SAID THEY WOULD LOOK AT IT, BUT THERE IS NO KNOWN FIX. I AM EXTREMELY DISAPPOINTED THAT I AM PAYING FOR A FULLY LOADED VEHICLE THAT DOESN'T DRIVE AND MAKES FOR UNSAFE SITUATIONS!