2016 HYUNDAI TUCSON Complaints

INTERMITTENT ISSUES WITH TRANSMISSION. WE RECEIVE MESSAGES STATING THE TRANSMISSION IS OVERHEATED. WE HAVE ALSO EXPERIENCED HIGH RPMS WITH NO FORWARD OR REVERSE MOTION WHEN IN DRIVE AND REVERSE. THE TRANSMISSION WILL NOT ENGAGE AND MOVE THE VEHICLE. THIS HAS HAPPENED ON INCLINES AND WITHIN STOP AND GO TRAFFIC. THIS IS A SAFETY CONCERN BECAUSE WE CAN'T DEPEND ON FORWARD OR REVERSE MOTION WHEN IN DRIVE AND REVERSE.

I PURCHASED MY 2016 HYJNDAI TUCSON NEW AND IN LESS THAN A YEAR IT HAS BEEN SENT TO THE LOCAL HYUNDAI DEALERSHIP VIA TOW TRUCK. EACH TIME IS THE SAME ISSUE, THE VEHICLE WHILE IN DRIVE WILL NOT MOVE FORWARD WHILE THE ACCELERATOR IS PRESSED. THE RPMS WILL REACT TO THE ACCELERATOR, BUT THE VEHICLE WILL NOT MOVE. FIRST, HYUNDAI DEAL SAID IT WAS THE DCT NEEDING UPDATE. SECOND, THERE WAS NO EVIDENCE ONCE IT ARRIVED AT DEALER, BUT I CONTEACT HYUNDAI CORPORATE TO HAVE A MONITORING DEVICE INSTALLED. THEY LEFT IT IN FOR LESS THEN A MONTH. THIRD, JUST OCCURED AND HYUNDAI HAS A NEW CASE ON THE VEHICLE. I INFORMED THEM VIA THE PHONE AND WILL SEND A CERTIFIED LETTER STATING THIS IS THE THIRD AND FINAL TIME, AND I WILL NOT ACCEPT THE VEHICLE BACK DUE TO THE HAZARDS IT CAN CAUSE ON THE ROAD INCLUDING COLLISION, BODILY HARD, AND EVEN DEATH.

MY BRAND NEW CAR, 2016 HYUNDAI TUCSON LIMITED TURBO, PURCHASED IN MARCH 2016, IS CAUSING A LIFE THREATENING HAZARD. MULTIPLE TIMES, ALTHOUGH SPORADIC, MY CAR WILL NOT MOVE WHEN I PRESS ON THE GAS PEDAL AFTER BEING A STOP LIGHT OR STOP SIGN. I HAVE TAKEN MY CAR TO THE DEALER AND BECAUSE THE PROBLEM IS NOT DUPLICATING ITSELF TO THE SERVICE TECHNICIAN THEY ARE NOT FIXING THE PROBLEM. TODAY, JULY 27, 2016, ANOTHER DRIVER NEARLY RAN IN THE BACK OF MY CAR AS THEY WERE GOING FULL SPEED AND I GUESS THEY ANTICIPATED THAT WOULD MOVE UPON THE LIGHT TURNING GREEN; I PRESS THE GAS ALL THE WAY TO THE FLOOR AND THE ENGINE REVVED BUT THE CAR DID NOT MOVE. I DO NOT WANT TO END UP IN A TRAGIC ACCIDENT OR BE A VICTIM OF ROAD RAGE BECAUSE THE PROBLEM IS NOT BEING DUPLICATED AT THE TIME I TAKE IT IN TO SERVICE. I SEARCHED FOR THIS PROBLEM ONLINE AND THERE ARE MULTIPLE EXACT COMPLAINTS VOICED ABOUT THIS SAME MODELED CAR. I LOVE MY LIFE AND DO NOT WANT TO TAKE CHANCES IN THIS CAR. I DON'T KNOW WHAT ELSE TO DO. CAN YOU DIRECT ME?

THIS ISSUE HAS ONLY HAPPENED WHILE DRIVING ON A CITY STREET. AS I ACCELERATE FROM A STANDING STOP THE ENGINE WILL REV UP TO MATCH THE ACCELERATOR PETAL BUT THE TRANSMISSION WILL NOT ENGAGE. I LET OFF THE PETAL AND ATTEMPT TO MOVE AGAIN WITH NOT LUCK. I SHIFT THE VEHICLE INTO NEUTRAL THEN BACK INTO DRIVE WITH THE SAME RESULTS. AFTER THE THIRD OR FORTH ATTEMPT THE VEHICLE WILL START TO MOVE SLOWLY THEN ACCELERATE RAPIDLY AS THE TRANSMISSION FULLY ENGAGES. THIS IS A 7 MONTH OLD VEHICLE WITH 13K MILES AND THIS ISSUE WAS FIRST NOTICED AT ABOUT THE 10K MARK. THIS ISSUE WAS BROUGHT TO THE DEALERS ATTENTION WHO INFORMED ME THAT THIS WAS KNOW ISSUE WITH THE TUSCON WITH THE NEW 1.6 TURBO AND 7 SPEED DUAL CLUTCH TRANSMISSION. THE DEALER FOLLOWED THE MFG ADVICE TO RESET THE ECM (ENGINE CONTROL MODULE) AND THE TCM (TRANSMISSION CONTROL MODULE) THIS WAS DONE AND WITHIN 100 MILES FOR THE RESET THE ISSUE WAS BACK AND EVEN WORSE. THE VEHICLE IS NO LONGER SAFE TO OPERATE BECAUSE OF THE RANDOMNESS OF THE ISSUE SO THE VEHICLE WAS LEFT AT THE DEALER ON 7-26-2016 AWAITING AN ANSWER FROM HYUNDAI ON A PERMANENT FIX. AS OF 7-26-2016 NO UPDATE OR EVEN ACKNOWLEDGEMENT OF THE ISSUE HAS BEEN RECEIVED BY THE DEALER OR THE OWNER. A COMPLAINT WAS FILED WITH HYUNDAI ON 7-23-2016 AND THE OWNER IS STILL AWAITING A CALL BACK FROM A REPRESENTATIVE OF HYUNDAI AMERICA.

TWO TIMES IN THE LAST TWO WEEKS, THE VEHICLE WOULD NOT GO INTO GEAR FROM A STOP. YESTERDAY (7/25/16) IT OCCURRED WHILE MAKING A LEFT TURN AND NEARLY RESULTED IN A SERIOUS ACCIDENT!

IT DOESN'T ALWAYS GO. YOU PUSH THE GAS IT REVS UP AND THEN DOESN'T MOVE. OR MOVES INCREDIBLY SLOW. NOT ALL THE TIME BUT NOT AT GOOD TIMES EITHER. USUALLY HAPPENS AFTER COMING TO A COMPLETE STOP OR IF YOU'D SLOWED DOWN AND GO TO ACCELERATE. STARTED ABOUT A WEEK AFTER I BOUGHT IT MAYBE ONCE A WEEK AND NOW IT'S A FEW TIMES A WEEK THIS HAPPENS.

I HAVE A 2016 HYUNDAI TUCSON SPORT 1.6 TURBO. IT HAS A DUAL CLUTCH TRANSMISSION. EVERYTIME I PRESS THE ACCELERATOR SLOWLY THE CAR TAKES 5 SECONDS TO START MOVING. WHEN IT DOES MOVE THE TRANSMISSION CHATTERS AND IS NOT SMOOTH. AS I AM SLOWING DOWN , STOP, THEN PROCEED TO GO THE TRANS EITHER DOES NOT ENGAGE OR THERE IS A 5 SECOND DELAY , CHATTERS , AND THEN TAKES OFF. IT HAPPENS EVERY TIME I DRIVE THE CAR AND MY WIFE IS AFRAID TO DRIVE IT. I AFRAID TO DRIVE IT BECAUSE I THINK IT IS GOING TO GET STUCK IN THE MIDDLE OF THE ROAD WHEN I AM TURING. WHICH IT HAS DONE AT LEAST 10 + TIMES. I ALMOST GOT HIT 6 TIMES. IF YOU LOOK ON HYUNDAI FORUMS AND YOUTUBE IT IS A WIDESPREAD COMPLAINT. I HAVE CALLED HYUNDAI ABOUT THE PROBLEM AND THEY DO NOT HAVE A FIX. IT IS GOING INTO THE DEALERSHIP THIS THURSDAY 7/28/16. I HAVE OVER 25 YEARS EXPERIENCE IN THE AUTOMOTIVE INDUSTRY, AND HAVE 15 YRS DEALERSHIP EXPERIENCE.

AT STOPS ON CITY STREETS THE TRANSMISSION DOES NOT ALWAYS ENGAGE AND MOVE FORWARD. ON MULTIPLE OCCASIONS THE VEHICLE HAS ROLLED BACKWARDS UP TO 3 FT. BEFORE TRANSMISSION ENGAGED AND MOVES FORWARD. ADDITIONALLY THE CAR ATTEMPTS TO STALL AFTER BACKING OUT AND SHIFTING TO DRIVE.

FROM A STATIONARY START THE VEHICLE RPMS RISE BUT DOES NOT ALWAYS MOVE FORWARD. ON SEVERAL OCCASIONS THE TUCSON HAS ROLLED BACKWARDS UP TO SEVERAL FEET FROM A STOP BEFORE ENGAGING AND MOVING FORWARD. CAN'T RELY ON IT WHEN TURNING LEFT ACROSS TRAFFIC. NO ISSUES ON FREEWAYS, ONLY FROM STOPS ON CITY STREETS.

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE FORWARD COLLISION AVOIDANCE SYSTEM DID NOT FUNCTION AS DESIGNED. THE CONTACT STATED THAT THE VEHICLE WAS SUPPOSED TO CHIME WITH A WARNING INDICATOR STATING THAT THE SENSOR WAS OBSTRUCTED. AFTER MANUALLY BLOCKING THE SENSOR, IT DID NOT FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES, BUT THE FAILURE COULD NOT BE DIAGNOSED DUE TO NO ERROR CODES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,113. UPDATED 09/23/16*LJ *CN