2016 HYUNDAI TUCSON Complaints

FIRST INCIDENT: PUT CAR IN REVERSE, PUSHED ACCELERATOR, AND CAR WOULD NOT MOVE BUT ACCELERATED TO 4000 RPM. SECOND INCIDENT: BACKED OUT OF PARKING SPACE INTO TRAFFIC, PUT CAR IN DRIVE, WOULD NOT ACCELERATE, RAMS ROSE OVER 6000, SWITCHED FROM PARK TO DRIVE NUMEROUS TIMES WITH NO RESULTS. SWITCHED I TO SPORT MODE AND DROPPED INTO 1ST GEAR AND GOT CAR MOVING. THIRD INCIDENT WAS SAME AS INCIDENT 2 BUT CAR WOULD ONLY MOVE LESS THAN 10 MPH IN VERY HIGH RPMS. RESTARTED, BUT STILL DIDN'T WORK. WAS TOLD BY HYUNDAI THE FIRST TIME IT WAS HOW I DRIVE. THEY NOW ADMIT TO A PROBLEM THAT MIGHT BE FIXABLE 30 DAYS FROM NOW.GETTING A RUNAROUND FROM DEALER AND THIS PROBLEM IS DOCUMENTED ALL OVER THE INTERNET.

STANDING AT RED LIGHT WITH FOOT ON BRAKE PEDAL. WHEN LIGHT CHANGE TO GREEN, I TOK FOOT OF BRAKE AND STEPT ON GAS PEDAL. THE ENGEN STARTED TO RACE BUT CAR WOULD NOT MOVE. AFTER SEVEREL SECONDS AND CARS BEHIND ME HONKING THEIR HORN, CAR WOULD LURCH FORWARD AND SLOWELY GAIN SPEED. I WAS GOING STRAIT FORWARD SO I DID NOT CUT ANYONE OFF. IF I HAD BEEN MAKING A LEFT HAND TURN ON THIS TWO WAY STREET, I MOSTLIKELY WOULD HAVE HIT SOMEONE OR THEY WOULD HAVE HIT ME. BRINGING CAR TO ISLAND HYUNDAI ON STATEN ISLAND N.Y. TOMORROW .

NUMEROUS VISITS TO A SERVICE DEPARTMENT WITH NO RESULTS. NO MOVEMENT FROM A STOP, RPMS REVVED UPWARDS TO 6000, FINALLY SCREECHED ACROSS THE INTERSECTION. TOTAL UNSAFE VEHICLE TO DRIVE. SOMETHING NEEDS TO BE DONE.

AFTER COMING TO FULL STOP AND SUBSEQUENTLY TRYING TO PROCEED THE DUAL CLUTCH DOES NOT ENGAGE.THIS CAN RESULT IN POSSIBLE ACCIDENTS INCLUDING CAUGHT IN INTERSECTION TURNING LEFT OR BEING REAR-ENDED.

VEHICLE FAILS TO MOVE AND/OR ACCELERATE WHEN PUSHING THE GAS PEDAL OR IT MOVES IN A VERY "JERKY" MANNER. I DO MOSTLY CITY DRIVING. THIS HAPPENS RANDOMLY AND AFTER I HAVE COME TO A COMPLETE STOP, USUALLY AT A STOP LIGHT OR STOP SIGN. HAPPENED ONCE AFTER I FILLED UP THE CAR WITH GAS. AT THAT TIME THE ENGINE HAD BEEN OFF. SO AFTER I AM STOPPED, AND THE LIGHT TURNS GREEN, I HIT THE GAS. THE ENGINE REVS AND THE TACH CAN HIT 4000RPMS BUT I EITHER DON'T MOVE OR MOVE A MATTER OF INCHES. USUALLY LASTS 20 - 30 SECONDS. LAST WEEKEND IT WAS 45 SECONDS. (IT IS AS IF THE CAR IS IN PARK, WHICH IT IS NOT). EVENTUALLY THE CAR MOVES. FIRST STARTED AT ABOUT 6400 MILES; I NOW HAVE 7500 ON IT AND IT SEEMS TO BE OCCURRING MORE FREQUENTLY. IT HAS HAPPENED TWICE WHILE BACKING UP AS WELL. I TOOK IT TO THE DEALER AND THEY SAID THEY DID A SOFTWARE UPDATE. THEY SAID IT IS JUST THE WAY THIS CAR RUNS. (THEY ALSO MENTIONED THEY HAVE STARTED GETTING COMPLAINTS LIKE MINE WITH THIS MODEL CAR.) THE UPDATE DID NOTHING. PLEASE LOOK INTO THIS SITUATION. I AM AFRAID OF CAUSING AN ACCIDENT. *BF

I WAS AT A TRAFFIC LIGHT ON A CITY STREET WAITING FOR THE LIGHT TO TURN GREEN. WHEN THE LIGHT TURNED GREEN I DEPRESSED THE GAS PEDAL AND MY CAR BARELY MOVED. THE RPM'S REV'D UP BUT THE CAR WAS BARELY MOVING. I THOUGHT I WAS IN NEUTRAL AT FIRST BUT WAS NOT. I KEPT HITTING THE GAS TRYING TO GET POWER TO THE CAR TO GET THROUGH THE INTERSECTION. CARS BEHIND ME WERE BEEPING. THE CAR FINALLY FOUND A GEAR AND CONTINUED ON. THAT WAS SCARY. IF I WERE MAKING A LEFT TURN SOMEONE COULD HAVE BEEN SERIOUSLY INJURED OR EVEN WORSE! I AM AFRAID TO DRIVE THIS CAR NOW. THIS SEEMS TO BE A GROWING ISSUE WITH OWNERS OF THIS VEHICLE. I BELIEVE IT HAS SOMETHING TO DUE WITH THE DUAL CLUTCH TRANSMISSION. I HAVE CONTACTED HYUNDAI CORPORATE AND THE DEALERSHIP. I WANT TO HELP GET THE WORD OUT TO ESCALATED THE FIX FOR THIS ISSUE OR A RESOLUTION.

I HAVE TAKEN THE CAR INTO DEALER (AT 6800 MILES) BECAUSE OF SIGNIFICANT JUMPINESS AND HESITATION. THEY TOLD ME THIS WAS "NORMAL" EVEN THOUGH IT WAS NOT DOING THIS EARLIER. THEN LESS THAN 1 WEEK LATER, MY CAR REFUSED TO MOVE. WAS DRIVING, CAME TO A RED LIGHT AND STOPPED NORMALLY. WHEN THE LIGHT TURNED GREEN, THE CAR WOULD NOT DRIVE. RPMS REVVED UP TO 4000/5000 AND ...NOTHING. I MOVED THROUGH THE GEARS, TRIED DIFFERENT MODES, AND GOT THE CAR TO INCH FORWARD WITH HIGH REVS OF THE ENGINE. THIS WAS GOOD CUZ I WAS ABLE TO GET OFF THE ROADWAY. IT WAS RAINING HEAVILY AND I WAS AFRAID I WOULD GET REAR ENDED. FINALLY, CAR DECIDED IT WOULD DRIVE. GOT HOME. NEXT MORNING BACKED OUT OF GARAGE, AND NO FORWARD MOVEMENT. HAD TO HAVE VEHICLE TOWED TO DEALER. I DON'T BELIEVE THEY KNOW WHAT IS WRONG. ONE PERSON SAYS WAITING FOR HYUNDAI TO TELL THEM SOMETHING. ANOTHER SAYS SOFTWARE ISSUE. INTERNET POSTINGS SUGGEST CLUTCH ASSEMBLY ACTUATOR. I BOUGHT THIS CAR IN GOOD FAITH, BUT I BELIEVE THEY KNEW THERE WERE ISSUES.

VEHICLE WAS STATIONARY AT TRAFFIC LIGHT, AFTER LIGHT TURN GREEN AND APPLYING THE ACCELERATOR THE VEHICLE WOULD NOT ACCELERATE. HIGH RPMS AND ZERO SPEED. THIRTY SECONDS LATER THE TRANSMISSION SHIFTED INTO GEAR AND STARTED ACCELERATING THE WAY IT SHOULD.

I HAVE A 2016 TUCSON LIMITED - PURCHASED 2/2016...HAS 2700 MILES ON IT. THE TRANSMISSION HAS ALWAYS BEEN "JUMPY" BUT LAST WEEK AND THE WEEK BEFORE I WAS IN TRAFFIC AT A SIGNAL AND WHEN I WENT TO ACCELERATE NOTHING HAPPENED. THE RPM'S WENT UP TO 6000 RPM BUT THE CAR WOULD NOT MOVE...IT WAS VERY SCARY AND I CAME SO CLOSE TO GETTING HIT. I HAD PEOPLE COMING TOWARD ME AND BEHIND ME GOING 40 MPH. I KEPT PRESSING THE PEDAL AND IT FINALLY TOOK OFF...I TOOK IT TO THE DEALER THE FIRST TIME AND THEY COULD NOT REPLICATE IT AND THEY SAID THERE WAS NO KNOWN ISSUE. I TOOK IT AGAIN YESTERDAY AND THEY GAVE ME A RENTAL AND THEY CALLED TODAY AND SAID THEY DID A 'SOFTWARE UPDATE' AND ITS FIXED. I WILL SEE HOW IT GOES. BUT IT WILL BE HARD TO EVER DRIVE THIS CAR WITH ANY CONFIDENCE AGAIN.

ON TWO OCCASIONS, WHEN MY TUCSON WAS AT A STOP (IN DRIVE, BRAKE ENGAGED), RELEASING THE BRAKE AND ATTEMPTING TO ACCELERATOR RESULTED IN THE CAR STALLING, STAYING IN PLACE AND THE ENGINE REVVING AS IF THE VEHICLE WAS IN NEUTRAL. THE FIRST TIME THIS OCCURRED WAS AT A STOP LIGHT AND I WAS ABLE TO GET THE VEHICLE TO GO BY PUTTING THE CAR IN PARK, TURNING THE ENGINE OFF, TURNING THE ENGINE BACK ON THEN PUTTING THE CAR IN DRIVE. THE SECOND TIME THIS OCCURRED, I WAS IN A DRIVE-THRU. POWERING THE VEHICLE OFF AND PUTTING IT IN PARK, THEN DRIVE DID NOT RESOLVE THE PROBLEM. I REVVED THE ENGINE, PUTTING A LOT OF FORCE DOWN ONTO THE GAS PEDAL AND MY VEHICLE SLOWLY BEGAN ROLLING FORWARD. AFTER GETTING OUT OF THE DRIVE-THRU, I HAD TO DO THIS AGAIN AND ONCE THE VEHICLE GOT UP TO A SPEED OF 30MPH OR SO, IT APPEARED TO RETURN TO NORMAL WITH SHIFTING.