2016 HYUNDAI TUCSON Complaints

I AM EXPERIENCING AN UNSAFE ISSUE WITH 2016 HYUNDAI NOT SHIFTING PROPERLY. BOUGHT ON 02/22/16 AT WILLIAMSBURG HYUNDAI, VA. IN MAY, EARLY JUNE, THERE WHERE 3 OCCASIONS AFTER STOPPING THE CAR WOULD NOT MOVE AT ALL. EARLY JUNE STOPPED AT AN INTERSECTION, DEPRESSED ACCELERATOR AND NOTHING, HAPPENED. THE ENGINE RPM'S INCREASED BUT NO FORWARD MOVEMENT. STARTED TO ROLL BACKWARDS ALMOST HITTING THE CAR BEHIND ME. HAD TO SHIFT TO PARK AND THEN BACK TO DRIVE TO MOVE FORWARD. MID-JUNE STOPPED AT A TRAFFIC LIGHT ATTEMPTING TO MAKE A LEFT HAND TURN, HIT THE GAS, THE CAR SAT STILL. THE RPM'S INCREASED BUT NO FORWARD MOVEMENT. MY WIFE HAD TO PLACE IN PARK AND BACK INTO DRIVE BEFORE SHE COULD MOVE FORWARD CAUSING HER TO SIT THROUGH THE ENTIRE CYCLE ON THE LIGHT. LATE JUNE ENTERING MEG AUTO SPA (CAR WASH), STOPPED TO ENTER THE WASHING TUNNEL AND COULD NOT MOVE FORWARD UNTIL SHIFTED THE CAR TO PARK AND THE BACK TO DRIVE. SCHEDULED AN APPOINTMENT AT THE DEALERSHIP ON 06/27/2016. TOLD THAT LAG IN SHIFTING WAS NORMAL FOR THIS VEHICLE. ASKED THEM TO TAKE A LOOK AT THE VEHICLE ANYWAY. DAY 1 WAS CONTACTED BY DEALERSHIP AND TOLD THAT THEY COULD NOT FIND ISSUE BUT WANTED TO KEEP THE CAR FOR A WEEK TO TEST. AT THE END OF EACH DAY THEY CONTACTED US TO KEEP US INFORMED AS THE STATUS OF THE TESTING. ON FRIDAY, JULY 1ST, I WAS INFORMED THEY WERE ABLE TO REPLICATE THE ISSUE AND THEY WILL SEND THE DATA TO HYUNDAI ENGINEERS TO BE STUDIED. THE DEALERSHIP INDICATED THAT THEY ARE AWARE THAT OTHER DEALERS HAVING SIMILAR ISSUES AND THAT THEY ARE NOT SURE OF WHAT THE NEXT STEPS WOULD BE. WE RETURNED TO RETURN TO THE DEALERSHIP ON TUESDAY JULY 5TH WHERE WE WILL BE PROVIDED WITH A LOANER CAR WHILE THIS ISSUE IS INVESTIGATED. SO FAR THE DEALER SHIP HAS BEEN VERY COOPERATIVE AND ATTENTIVE TO OUR SITUATION. HOWEVER, AS OF TODAY, JUNE 14, 2016 THEY STILL HAVE OUR CAR AND THERE IS NO SOLUTION TO THIS ISSUE.

ON TWO OCCASIONS, CAR WAS STOPPED AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN AND FOOT WAS LET OFF THE BRAKE AND APPLIED TO THE ACCELERATOR; CAR DID NOT MOVE! RPMS WENT UP; HOWEVER, CAR DID NOT MOVE.

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE AT A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED OR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

THE VEHICLE WAS STATIONARY IN THE LEFT TURN LANE OF AN INTERSECTION. WHEN THE TURN ARROW WENT GREEN THE VEHICLE WOULD NOT MOVE EVEN THOUGH IT WAS IN DRIVE. AFTER SHIFTING IN AND OUT OF PARK TO DRIVE THE VEHICLE FINALLY STARTED MOVING. ONCE I WAS UNDERWAY THE ENGINE STARTED REVVING BUT THE VEHICLE WOULD BARELY GO. I WAS ALMOST STRUCK BY ONCOMING TRAFFIC TRYING TO GET OUT OF HARMS WAY. THEN THE VEHICLE STARTED RESPONDING NORMALLY. I TOOK IT TO THE DEALER IMMEDIATELY AND WAS INFORMED THAT THERE HAD BEEN NUMEROUS ISSUES REPORTED SIMILAR TO THIS. THEY PLAN TO RESET THE DCT TO FACTORY SETTINGS BUT I NOW HAVE NO CONFIDENCE IN THIS VEHICLE WHILE IN TRAFFIC. ..UPDATED 06/08/17 *BF

PROBLEM WITH DCT TRANSMISSION. ON MULTIPLE OCCASIONS THE CAR HAS DIFFICULTIES ACCELERATING FROM A COMPLETE STOP. THE ISSUE IS INTERMITTENT. WHEN THE PROBLEM OCCURS AND YOU PUSH THE GAS PEDAL AFTER A COMPLETE STOP THE VEHICLE VIBRATES AND JERKS BACK AND FORTH BUT DOES NOT FULLY ACCELERATE. ALSO, SOMETIMES IT FAILS TO MOVE AT ALL EVEN THOUGH THE RPMS GO UP TO 4000-5000 RANGE. THIS IS A BIG SAFETY CONCERN IF YOU ARE TRYING TO CROSS THROUGH TRAFFIC AND THE CAR DOES NOT MOVE.

ON 4 SEPARATE OCCASIONS MY CAR WOULD NOT ACCELERATE FROM A STOP. THE FIRST TIME IT WAS AFTER DRIVING THE VEHICLE FOR OVER 20 MILES (SO WARMED UP), STOPPED AT TRAFFIC LIGHT, TOOK MY FOOT OFF THE BREAK AND TRIED TO ACCELERATE, AND THE CAR WOULD NOT ENGAGE, I WAS IN ECO MODE AT THE TIME, I SHIFTED IT TO MANUAL AND APPLY THE GAS NOTHING, SHIFTED TO SPORT STILL NOTHING, FINALLY TURNED OFF CAR WAITED, TURNED CAR BACK ON (WHILE TRAFFIC PILING UP) AND FINALLY SLOWLY STARTED TO MOVE. I HAD A SCHEDULED APPOINTMENT WITH MY DEALERSHIP (AS I HAD LESS THAN 5000 MILES ON IT), AND TOLD THEM THE PROBLEM, THEY SAID NEVER HEARD THAT BEFORE (WHICH I COME TO FIND WAS NOT A TRUE STATEMENT). THEY SAID UNLESS THEY CAN REPLICATE IT OR THE ENGINE TRIGGERS THE ALARM NOTHING THEY CAN DO. CAR CONTINUED TO ACT UP, LAST TIME WAS AFTER REMOTE STARTING IT AND TRIED TO LEAVE THE PARKING LOT, WOULD NOT ENGAGE. CALLED THE DEALERSHIP AGAIN AND THEY ADVISED STILL NEVER HEARD OF THIS BEING AN ISSUE, AND UNLESS IT TRIGGERS A WARNING NOTHING THEY CAN DO. UPON COMMUNICATION WITH OTHER OWNERS WHO ARE EXPERIENCING THE SAME ISSUE, I CALLED THE NATIONAL OFFICE TO LOG COMPLAINT, THEY TOLD ME TO TAKE MY CAR IN, AS THIS IS KNOWN ISSUE AND HOPEFULLY WILL BE ABLE TO FIX IT, THAT WAS 2 WEEKS AGO AND HAVEN'T HEARD ANYTHING SINCE. I TURNED IT IN BECAUSE IT IS A SAFETY ISSUE NOT KNOWING WHEN THE CAR WILL NOT ENGAGE WHEN PRESSING ON THE GAS. CONCERNED FOR MY SAFETY AND MY PASSENGERS SAFETY.

THE VEHICLE MAKES A SOUND IN THE DASH AREA SINCE IT WAS BOUGHT. AFTER SEVERAL INSPECTIONS IT WAS DETERMINED THAT THE VEHICLE HAS A MANUFACTURING DEFECT WHERE THE LEFT FRONT POST WELDS WERE LOOSE OR WERE NOT PERFORMED.

2016 TUSCON LIMITED..SAME ISSUE AS INDICATED HERE WITH DISENGAGED DCT TRANSMISSION AFTER BEING STOPPED, OR VERY SLOW SPEEDS. AT 3500 MILES MINE STARTED WITH A VIBRATION AT 1-2 MPH, DEALER NOTED THE ISSUE BUT HAD NO FIX. ENGINEER WAS SENT TO REVIEW. NOW AT 6000 MILES MY TRANSMISSION STARTED TO DISENGAGE AT RANDOM TIMES. I CONTACTED HYUNDAI CONSUMER AFFAIRS AND A CASE WAS OPEN. MY BUSINESS PARTNER ALSO PURCHASED ONE ON THE SAME WEEKEND AS I DID, AND SOME FRIENDS DID ALSO A FEW MONTHS LATER. ALL 3 OF THE CARS ARE AT THE DEALERSHIP. UNSAFE TO DRIVE. THIS IS MY WIFE'S CAR AND I WILL NOT LET HER DRIVE IT. I HAVE REQUESTED A BUYBACK. IF I DO NOT GET THIS TO HAPPEN SOON, I WILL SEEK LEMON LAW OR OPEN UP A CLASS ACTION. VERY UNSAFE AND ONLY A MATTER OF TIME SOMEONE IS KILLED OR SERIOUSLY INJURED ON A LEFT TURN INTERSECTION

HAVE HAD FOUR INSTANCES WHERE THE VEHICLE ENCOUNTERS AN ISSUE WITH MOVING FORWARD AFTER COMING TO A STOP. FIRST INSTANCE AT A STOP LIGHT, WAS UNABLE TO MOVE FORWARD AT ALL. ENGINE WOULD REV WHEN APPLYING GAS, BUT THERE WAS NO FORWARD MOVEMENT AT ALL. VEHICLE WAS NOT PLACED INTO PARK, OR HAD BRAKE ENGAGED. AFTER A FEW MINUTES OF "PLAYING" WITH GEAR SHIFT, WAS ABLE TO MOVE FORWARD AGAIN. THREE OTHER INSTANCES, AFTER COMING TO A STOP, VEHICLE WOULD ONLY CREEP FORWARD AT SLOW SPEED FOR A FEW MOMENTS EVEN IF FULLY "STEPPING ON THE GAS". IN THESE INSTANCES I NOTICED THAT THE ENGINE WAS STUCK REVVING HIGH (WAS AUDIBLE WHILE AT STOP) AND AFTER DRIVING SLOW FOR A FEW MINUTES IT SORTED ITSELF OUT. THE ENGINE STOPPED BEING STUCK AT HIGH RPMS AND THE VEHICLE REGAINED ITS ABILITY TO DRIVE FORWARD WITH USUAL HANDLING. HAVE TAKEN IT TWICE TO DEALERSHIP WHILE MENTIONING THIS ISSUE, WAS TOLD THAT UNLESS THERE WAS AN ERROR MESSAGE OR IF IT COULD BE DUPLICATED BY THEIR TECH, NOTHING COULD REALLY BE DONE. FOURTH AND MOST RECENT ISSUE, WAS IN A DRIVE THROUGH, AND THE ISSUE CAME ABOUT UPON EXITING. ENGINE WAS REVVING HIGH FROM A COMPLETE STOP, BUT WOULD ONLY CREEP FORWARD WHEN APPLYING GAS. AFTER DRIVING SLOW COMING OUT OF THE PARKING LOT FOR A FEW MOMENTS, THE ISSUE "SORTED ITSELF OUT." ENGINE RPMS DROPPED AND ACCELERATION RETURNED TO NORMAL.

WE ARE NOTICING A MAJOR PROBLEM WITH TRANSMISSION. RANDOMLY AT RED LIGHTS AFTER WE STOP...ONCE THE GREEN LIGHT APPEARS AND WE PRESS DOWN ON THE PEDAL TO ACCELERATE...THE CAR DOES NOT GO ANYWHERE...THE ENGINE JUST KEEPS REVING. IT'S STARTING TO BE MORE FREQUENT. THIS ALMOST CAUSED US AN ACCIDENT OVER TEN TIMES NOW. WE DO NOT FEEL SAFE BEHIND THE CAR ANYMORE AND CONSIDERING TRADING IT IN ALREADY.