2015 HYUNDAI TUCSON Complaints
View complaints related to 2015 HYUNDAI TUCSON. The complaints found here are submitted by actual consumers with first hand experience. There are more than 220 complaints submitted for the 2015 HYUNDAI TUCSON. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 HYUNDAI TUCSON- waterford, NY
At 40,000 miles with no warning engine stalled while driving Upon inspection by dealership Bore Scope Scarring on all cyl walls predominate on 1 and 2 rf suspects lower engine issue Oil change records were provided
Source: NHTSA WEB SITE -
2015 HYUNDAI TUCSON- Dayton, OH
Driving down the road and suddenly the check engine light came one and the engine started producing a knocking sound. I called several dealerships and had a couple of them run the VIN, which they said there are no recalls. However one dealer had mentioned that Hyundai vehicles, including Tucsons are starting to come in at astonishing rates with the same problem I have. I called Hyundai USA and they said there have been some known issues with engine failure describing the same problems mine has along with some known to have increased oil consumption, but they do not know why. They even said that sometimes the owners would not know of the increase in oil consumption and it could in turn cause engine fires. Any dealership I have contacted said due to the increase of vehicles brought in with the same problem, they are unable to even look at my vehicle for a month and to repair is possibly several months out.
Source: NHTSA WEB SITE -
2015 HYUNDAI TUCSON- Orlando, FL
Engine failure. I changed car oil and filter every 3,000 miles. A strong noise came from the engine and Pep Boys mechanic say I needs oil. I changed oil ,drove one mile and the car stop.
Source: NHTSA WEB SITE -
2015 HYUNDAI TUCSON- Chesterfield, MI
I purchased this vehicle after it had been leased. I purchased it with 48K miles in December 2018. I have maintained the vehicle, per the manufacturer's guidelines. In July 2021,at 69K miles, a high-pitched whirring sound came from engine when gas was applied. The noise did not occur when vehicle is in idle. The noise came suddenly when I was accelerating getting on a highway (on ramp). I took to my trusted mechanic immediately and they haven't been able to diagnose the issue at this time. However, they found busted metal pieces in the pan and have ruled out more common issues, like serpentine belt, timing belts, and exhaust. My mechanic was so far into the engine trying to find the clearly broken part (or parts), that it will be more cost effective to just replace the engine. I contacted my local Hyundai dealership, and they ignored my emails (until this point). A safety concern is that the car could still be driven, even though there was clearly something wrong with the engine. There were no warning lights of any kind in the dash, before or after the engine sound came on. Also, a qualified mechanic could not find/replace the broken part, and Hyundai is ignoring my engine issue requests. I also contacted Hyundai USA and am waiting for a response. The vehicle's engine, if defective, is out of warranty because I am second owner. The second owner warranty only lasts to 60K miles.
Source: NHTSA WEB SITE -
2015 HYUNDAI TUCSON- Springfield, MA
I was driving and there was a knocking noise from the engine and loss of power. I opened the hood and noticed a pulley on the belt that looked loose and had the car towed to the dealership. According to them they know this particular engine Theta model has been an issue for fires and engine failure with components breaking internally but no recalls have been addressed for my VIN number even though there are hundreds of thousands of customers with the same issues and only some recalls have been made. Ultimately leaving the customer with the bill. This is a very dangerous situation and reading hundreds of comments on various sites and these incidents happening in other countries as well with this engine, there should be a huge investigation and something being done about this.
Source: NHTSA WEB SITE -
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2015 HYUNDAI TUCSON- REHOBOTH, MA
Engine seized, yes available for inspection, no prior warning lamps, messages or symptoms, car just stopped. Fortunately this happened on a backroad and not on interstate 95 between home and school. Manufacture said they would not help, seized engine determined by mechanic, no oil. Car maintained as recommended by manufacturer. I'm now finding out this is a common problem with this make and model, it burns oil and engines seize. Who allows cars to be on the road that seize up!!!
Source: NHTSA WEB SITE -
2015 HYUNDAI TUCSON- Añasco, PR
Vehicle was being driven and was alerted that smoke was emerging from the engine and then a pop was heard, car was pulled to the side and shut off. Opened hood and engine was on fire and wouldnt stop. Bystanders tried helping but fire couldnt be contained and the entire Tucson engulfed in flames. Hyundai claimed no recalls for that model and couldnt help in any way. Vehicle was completly factory with 0 aftermarket modifications. 2015 Hyundai Tucson.
Source: NHTSA WEB SITE -
2015 HYUNDAI TUCSON- SOUTHAMPTON, PA
The vehicle suddenly reduced power on 05/27/2021 while my 82-year old mother was driving home. When I checked the car, the check engine light was blinking. I Immediately took to a service center and noticed the same low power 'limping' performance and a knocking sound (previously unheard). On Friday, 05/28/2021, the service manager provided an update: that they found Diagnostic trouble code p1326 related to engine inspection. Performed oil change. Cleared the diagnostic code. Ran the engine. Could hear an internal knock at higher RPMs. Will need engine replaced or rebuilt. No parts are available to replace or rebuild at this time. They contacted Hyundai with the VIN who said the vehicle was out of warranty (110,000 miles). Drove the vehicle home (two blocks) at low RPMs with no issue. There was no previous indication there was any potential issue with the engine. Maintenance and oil changes have been completed on a regular basis. There were 600+ miles before the next 5,000-mile oil change was due. Drove the car the next morning, Saturday, 05/29/2021, to see about trading the car in at the local Hyundai dealer (5.1 miles away) before the situation got worse and purchase a new vehicle. I was expecting the car would be drivable - at least at lower RPMs. The car immediately began to lose power, the check engine light began blinking and stalled three times in traffic before crawling onto the dealer's lot. They had a mechanic look at the vehicle, said the engine was shot and offered $250 as all they could do was junk it since engine parts were scarce and it would not be cost-effective to replace the engine even though the body was in good shape. I felt I had no choice but to accept as it was now clear the vehicle was unsafe to drive. For the engine to die within about 15 miles of the initial onset without warning and the sudden loss of power, is a dangerous situation is this is waiting to happen to other vehicles.
Source: NHTSA WEB SITE -
2015 HYUNDAI TUCSON- Brookhaven , GA
I was driving down the road when suddenly the car started rattling. The oil light blinked on then off. The engine then made a squealing noise, the battery light came on, and then the engine froze. The accelerator pedal and the steering wheel were stuck. I turned the car off, but it wouldn’t restart. Thankfully, I was on a quiet neighborhood street and not in the middle of a busy highway when this happened. I had it towed to the dealer, who inspected it and stated that I needed to have the entire engine replaced. I then had it towed to another dealer for a second opinion, but they also said the engine needs to be replaced. Unfortunately, since I am not the original owner, Hyundai claims the 100,000 mile powertrain warranty does not apply, even though the car only has 85k miles.
Source: NHTSA WEB SITE -
2015 HYUNDAI TUCSON- Inver Grove Heights, MN
THE CONTACT OWNS A 2015 HYUNDAI TUCSON. THE CONTACT STATED THAT AFTER PULLING INTO A PARKING SPOT, SHE BECAME AWARE THAT THE DRIVER’S SIDE DOOR FAILED TO UNLOCK FROM INSIDE THE VEHICLE. THE LOCAL DEALER WAS CONTACTED TO SCHEDULE A DIAGNOSTIC TEST. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE