2016 HYUNDAI TUCSON Complaints
View complaints related to 2016 HYUNDAI TUCSON. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,570 complaints submitted for the 2016 HYUNDAI TUCSON. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 HYUNDAI TUCSON- GREEN BAY, WI
I HAVE 4000 MILES ON THIS CAR AND ALREADY HAVE HAD IT IN THE SHOP 5 TIMES! TRANSMISSION- IS VERY JERKY, DOESN'T HAVE PICK UP MOST THE TIME, DOESN'T SHIFT RIGHT AWAY IT TAKES A MOMENT TO KICK IN WHILE RPM'S ARE JUMPING. HESITATION FROM A DEAD STOP, ONCE AT A DEAD STOP AND YOU SLOWLY TAKE FOOT OFF BREAK THE RPM'S DROP AND THE CAR SHUTTERS AND FEELS LIKE ITS GOING TO DIE! DEALER SAID ITS NORMAL FOR A DUAL CLUTCH BECAUSE ITS LIKE A MANUAL AND THAT I NEED TO DRIVE 2 FOOTED OR DEAL WITH IT. I ALSO HAD IT TO DEALER SAY PRIOR TO THIS TIME, IT'S BECAUSE THE DUAL TRANSMISSION IS STAYING IN SECOND GEAR AND THAT'S NORMAL AND THAT'S WHY IT FEELS LIKE ITS GOING TO DIE. TRANSMISSION NEVER SHIFTS THE SAME.. WHEN IN ECO IT WORSE AND WHEN IN SPORT MODE IT VERY JERKY AND THE SHIFTING IS AWFUL AND NEVER SMOOTH. BOTTOM LINE IS THIS.. FEELS LIKE THE TRANSMISSION HAS NO IDEA WHEN TO SHIFT AND OR HOW TO SHIFT. THE RPM'S GO UP BUT THE CAR DOESN'T SEEM TO PICK UP SPEED LIKE IT SHOULD AS FAR WHERE THE RPM'S ARE AT, ALWAYS REVS UP BEFORE IT WILL EVEN MORE. ALSO WHEN AT HIGHWAY SPEEDS IT TAKES A LOT TO KICK IT DOWN TO PICK UP SPEED WHICH IS VERY DANGEROUS. THE VIBRATION AT HIGHER SPEEDS IS HORRIBLE . HAD TIRES ROTATED AND BALANCED 2 TIMES ALREADY AND IT TILL HAS NOT FIXED THE PROBLEM. DEALERSHIP DOESN'T SEEM TO FIND T TO BE THAT BIG OF A DEAL. HWY SPEEDS THE CABIN SOUND LIKE YOU HAVE ONE WINDOW OPEN AND YOU GET THAT SOUND OF BEING IN A TUNNEL. SINCE DAY 1 WHEN PUTTING CAR IN REVERSE AND THEN TO DRIVE, THERE IS A CLUNKING POPPING SOUND FROM THE BACK OF CAR AFTER IT HITS ABOUT 20 MPH. HAD THAT LOOKED AT 3 TIMES AND THEY CAN'T FIGURE IT OUT. IT IS MUCH LOUDER AND MORE OFTEN NOW WITH MORE MILES DEAL SAYS ALL MY PROBLEMS ARE NORMAL AND NOTHING THEY CAN DO BUT TO DEAL WITH IT. WORST CAR I HAVE EVER OWNED!!!!! HAD IN SHOP 6 TIMES ALREADY IN 9 MONTHS AND HYUNDAI WILL DO NOTHING TO HELP . *TR
Source: NHTSA WEB SITE -
2016 HYUNDAI TUCSON- WATERTOWN, NY
PURCHASED JANUARY 2016 - LIMITED AWD WITH FACTORY INSTALLED TOW HITCH. IMMEDIATELY NOTICED FLICKERING INTERIOR LIGHTS AND BOTH HEAD LIGHTS LEAKED, ONE SIDE HAS BEEN REPLACED. LATER ON DEVELOPED HARD START UPS, SHIFTING AND ACCELERATION ISSUES. ALONG WITH INTERMITTING FRONT SAFETY SENSORS AND A GLITCHING CENTER CONSOLE/BACK UP CAMERA. 7,500 MILES IN THE AC STOPPED WORKING FROM FREEZING OVER. TOOK TO DEALER WHILE ON VACATION AND DISCOVERED A MELTED FUSE BOX COVER AND BURNT TOW HITCH/ECU WIRES WITH AN ABUNDANCE OF CORROSION. DEALERS COULD NO CONFIRM RESPONSIBILITY OF THE TOW HITCH HARNESS, CLAIMED IT WAS NOT FACTORY INSTALLED WHEN IT WAS FACTORY INSTALLED AND EVEN ON THE ORIGINAL WINDOW STICKER. WE CALLED HYUNDAI CORPORATE EVERYDAY FOR OVER A WEEK BEGGING FOR HELP WITH NO CALL BACKS. ROADSIDE WOULD NOT COVER A TOW TO THE SELLING DEALER. ENDED UP DRIVING OURSELVES AN HOUR SOUTH TO THE DEALER WHERE IT WAITS FOR A HYUNDAI ENGINEER TO FLY IN AND LOOK AT IT. THERE ARE RECALLS FOR THIS WIRING HARNESS IN OTHER MODELS, THE DEALER WASN'T EVEN ABLE TO ORDER A REPLACEMENT PART BECAUSE IT WAS DISCONTINUED. WE WERE NEVER NOTIFIED OF THIS AND THERE ARE NO RECALLS CURRENTLY OUT FOR OUR CAR. WE CONSIDER THIS A LIFE THREATENING ISSUE AS THE MELTING WIRES ARE A SERIOUS FIRE HAZARD ALONG WITH THE UNRELIABLE TRANSMISSION AND SAFETY SENSORS.
Source: NHTSA WEB SITE -
2016 HYUNDAI TUCSON- WEST GREENWICH, RI
I LOVE MY CAR AND I JUST HAD IT IN FOR ITS 15,000 MILE CHECKUP LAST WEEK AND THEN ON SATURDAY I AM AT A RED LIGHT ON A BUSY ROAD AND LIGHT TURNS GREEN AND MY CAR WON'T MOVE, IT WAS ACTING LIKE I HAD IT IN PARK BUT IT WAS IN DRIVE. SO I PUT IT IN PARK AND THEN DRIVE NOTHING SO I DID THIS A FEW TIMES AND THEN IT FINALLY WENT. I WAS VERY THANKFUL THAT EVERYONE STUCK BEHIND ME DID NOT GET IMPATIENT. THE CAR DID THE SAME THING LATER IN THE DAY IN A PARKING LOT AND THEN THE NEXT DAY IN MY DRIVEWAY. I DO NOT FEEL SAFE DRIVING THIS CAR. SO MONDAY MORNING I CALLED THE DEALER THEY SAID TO CALL ROADSIDE ASSISTANCE AND HAVE IT BROUGHT TO THEM. ON WEDNESDAY I WENT AFTER WORK TO PICK UP MY CAR - THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM AND NO ERROR CODES CAME UP. I AM ACTUALLY NERVOUS DRIVING MY CAR NOW, I AM HOPING THAT IT DOES NOT HAPPEN AGAIN, BUT IF IT DOES AND THEY DO NOT FIX IT I WILL BE GETTING ANOTHER VEHICLE.
Source: NHTSA WEB SITE -
2016 HYUNDAI TUCSON- SARASOTA, FL
VEHICLE DOES NOT MOVE FROM A STOPPED POSITIONING A CITY STREET HAS OCCURRED RANDOMLY 4 TIMES IN FIRST 2900 MILES. VEHICLES CURRENTLY HAS 3100 MILES. AFTER STOPPING AT A STOP SIGN, I DEPRESSED ACCELERATOR TO START MOVING AGAIN AND THE ENGINE REVS TO 3000-4000 RPMS,, BUT CAR DOES NOT MOVE. IT DOES NOT MOVE!!!! RELEASE ACCELERATOR, DEPRESSED ACCELERATOR AGAIN AND CAR JERKILY MOVES FORWARD AFTER 4 TO 5 SECOND HESITATION. TAKEN TO DEALER TWICE, AT FIRST VISIT NO ERRORS CODES FOUND AND DEALER ATTEMPTED TO EXPLAIN AWAY PROBLEM "AS THIS IS HOW THE NEW TRNSMISSION WORKS, IT HAS A SMALL HESITATION". SECOND TIME AT DEALERSHIP LAST WEEK FOR THIS RECURRENT PROBLEM. AFTER STOPPING, ENGINE REVS BUT CAR FAILS TO MOVE. AGAIN, NO ERROR CODES FOUND NOR DID CAR EXHIBIT PROBLEM FOR SERVICE TECH. DEALERSHIP TOLD ME TO CALL HYUNDAI CONSUMER RELATIONS TO LOG THE PROBLEM. THIS IS A SAFETY PROBLEM THAT NHTSA SHOULD LOOK INTO AS MANY OTHER ARE ALSO HAVING THIS PROBLEM.
Source: NHTSA WEB SITE -
2016 HYUNDAI TUCSON- WILLIAMSBURG, VA
AT SEEMINGLY RANDOM TIMES, THE TRANSMISSION WILL SLIP COMPLETELY OUT OF GEAR AND THE ENGINE WILL JUST REV BUT NOT MOVE THE CAR. FEELS LIKE THE CAR IS IN NEUTRAL GEAR AND JUST REVVING THE ENGINE. ALMOST GOT HIT FROM A CAR AS WE PULLED OUT TO TURN RIGHT FROM A STOPPED POSITION AT A STOP LIGHT, PUSHED ON THE ACCELERATOR, AND THE CAR WOULD NOT MOVE AT ALL. JUST REVVED FOR ABOUT 5-6 SECONDS BEFORE FINALLY GOING INTO A GEAR AND MOVING THE CAR. VERY DANGEROUS SITUATION!! JUST WENT TO THE DEALER TO DAY TO HAVE IT LOOKED AT AND THEY SAID NOTHING WAS WRONG AND THE CAR WAS "WORKING AS DESIGNED."
Source: NHTSA WEB SITE -
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2016 HYUNDAI TUCSON- BALTIMORE, MD
WHEN STOPPED AND HITTING THE GAS PEDAL THERE HAVE BEEN OCCASIONS THAT THE TRANSMISSION WILL NOT ENGAGE AND THE VEHICLE WILL REV THE ENGINE AS IF IN NEUTRAL. THIS HAS HAPPENED TWICE, ONCE GOING UPHILL AND I HAD TO WAVE GARS BEHIND ME TO PASS. 1.6T ENGINE WITH THE DCT. THE DEALER SAYS THAT THIS IS THE VEHICLE'S WAY OF NOT HURTING THE TRANSMISSION. HOWEVER IT DOESNT SEEM TO ME, AN AVERAGE DRIVER WHO HAS OWNED MANY CARS AS IF THIS WOULD BE SAFE OR NORMAL FOR ANYTHING MOVING ON A ROAD.
Source: NHTSA WEB SITE -
2016 HYUNDAI TUCSON- HUDSON, FL
PURCHASED NEW TUSCAN AND HAS 200 MILES ON IT. MY WIFE STARTED BACKING UP INTO OUR GARAGE AND WARNING LIGHT CAME ON STATING NOT TO DRIVE CAR DUE TO TRANSMISSION OVER HEADING. THE CAR WAS TOWED TO DEALER. AFTER A DAY THEY ADVISED US NOT TO DRIVE THE CAR IN THE ECO MODE AS THE TRANNY HEATS UP. I'M CONCERN THAT MY WARRANTY WILL RUN OUT AND THIS WAS SUCH A PROBLEM , IT WOULDN'T GET FIXED. I'M SURE ALL THE TESTS FOR MILEAGE WAS DONE IN THIS ECO MODE. PLUS SOMEONE NEEDS TO LOOK INTO THE FACT WHEN BACKING UP, IF YOU TAKE YOUR FOOT OF ACCELERATOR THE CAR ROLLS FORWARD. SOMEONE IS GOING TO GET RAN OVER THIS IS A MAJOR FLAW AND NEEDS TO BE ADDRESSED.
Source: NHTSA WEB SITE -
2016 HYUNDAI TUCSON- COMMERCE TOWNSHIP, MI
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED WITHOUT ANY WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 HYUNDAI TUCSON- SAN MARCOS, TX
AIR CONDITIONING SYSTEM WILL FREEZE UP DURING HOT AND HUMID WEATHER. THIS WILL HAPPEN REGULARLY AND CONSISTENTLY ABOUT EVERY 60-90 MINUTES. WE DISCOVERED THAT THE SOLUTION IS TO STOP, TURN VEHICLE OFF, AND LET SYSTEM THAW FOR 10-15 MINUTES. I HAVE TAKEN VEHICLE TO DEALER BUT THEY CAN'T FIND OR FIX THE PROBLEM. NO DIAGNOSTIC CODES RELATED TO THE ISSUE APPEAR IN THE COMPUTER SYSTEM AND DEALER CANNOT RECREATE THE PROBLEM IN THEIR SHOP.
Source: NHTSA WEB SITE -
2016 HYUNDAI TUCSON- SAN MARCOS, TX
PROBLEM CONCERNS THE 7-SPEED DUAL CLUTCH TRANSMISSION. CLUTCH PLATES IN THE TRANSMISSION MAY NOT ENGAGE IN DRIVE OR ANY FORWARD GEARS AFTER STOPPING AT AN INTERSECTION, TOLL BOOTH, ETC. WHEN YOU APPLY POWER TO MOVE FORWARD THE CLUTCH PLATES INSIDE THE TRANSMISSION WILL NOT ENGAGE. EVEN PUTTING THE VEHICLE IN 1ST (VS DRIVE) DOES NOTHING. THE ONLY GEAR THAT WORKS WHEN THIS HAPPENS IS REVERSE. YOU'LL HAVE TO BACK YOUR WAY OUT OF THE INTERSECTION TO THE SIDE OF THE ROAD. VERY DANGEROUS! BE CAREFUL OF REAR-END COLLISIONS OR BEING SIDE-SWIPED AS FOLKS TRY TO GET AROUND YOU. TURN THE VEHICLE OFF AND LET IT SIT FOR 5-10 MINUTES. RESTART THE VEHICLE AND PUT TRANSMISSION IN DRIVE. GRADUALLY INCREASE RPM TO ABOUT 4,000, TRANSMISSION WILL START TO ENGAGE. CRAWL FROM THE SHOULDER TO A PLACE OF SAFETY. TURN THE VEHICLE OFF AND LET IT SIT FOR ANOTHER 10 MINUTES OR LONGER (IF POSSIBLE). MAKE SURE ALL SYSTEMS ARE OFF, EVEN INTERIOR LIGHTS (VERY IMPORTANT). ESSENTIALLY, THE COMPUTER THAT CONTROLS THE TRANSMISSION MUST HAVE TIME TO RESET COMPLETELY. RESTART THE VEHICLE AND TRANSMISSION WILL PROBABLY ENGAGE NORMALLY. HAVE TAKEN VEHICLE TO DEALER FOR SERVICE MULTIPLE TIMES, THEY TELL ME THEY SIMPLY CAN'T FIX IT, THERE'S SOMETHING WRONG WITH HOW THE TRANSMISSION WAS DESIGNED. DEALER HAS TRIED TO RESET AND RE-LEARN TRANSMISSION COMPUTER BUT PROBLEM CONTINUES. WATCH THIS YOUTUBE VIDEO FROM ANOTHER OWNER ABOUT THE PROBLEM: HTTPS://WWW.YOUTUBE.COM/WATCH?V=TCVTR_ZCYRS
Source: NHTSA WEB SITE