2015 HYUNDAI TUCSON Complaints

WHILE DRIVING TO THE STORE THE VEHICLE STARTED TO MAKE NOISE FROM THE ENGINE, IT STARTED TO RATTLE LOUDER AND LOUDER. I WAS DRIVING 40MPH AND PULLED INTO THE GAS STATION WHERE THE ENGINE NOISE GOT WORST THE ENGINE LIGHT AND OIL LIGHT CAME ON AND THE CAR STALLED, CALLED AAA AND HAD THE CAR TOWED TO MY HOUSE WHICH WAS 7 MILES AWAY, THE TOW TRUCK DRIVER SAID THAT HE HAS BEEN COMING ACROSS A FEW OF THESE HYUNDAI'S WITH THE SAME PROBLEM ENGINE FAILURE.

ON NOV. 4 2020 AT 2PM, WHILE DRIVING ON F8 EAST FREEWAY ENTERING THE TURN ONTO CA125, MY 2015 HYUNDAI TUCSON'S ENGINE BLEW WITHOUT WARNING. THE DASH LIGHTS LIT AS THE CAR LOST POWER THE HOOD BLEW OPEN AND SHUT AND MY 31YR OLD DAUGHTER WAS FORCED TO ALLOW THE CAR TO GLIDE TO THE SIDE OF THE FREEWAY. IN A DANGEROUS SPOT. .SHE COULD NOT SEE IN FRONT OF THE CAR UNTIL THE HOOD FELL BACK DOWN. THE DANGER IS THE FACT THERE WERE NO PREVIOUS WARNINGS, THE HOOD BLEW UP AND THE CAR HAD STOPPED WHERE THERE WAS NOT SUFFICIENT SPACE FOR OTHER CARS TO PASS WITHOUT TAPPING MY SIDE MIRROR AND A HUGE TRAIL OF OIL LEFT BEHIND. SHE GOT OVER TO THE PASSENGER SEAT QUICKLY AND ROLLED DOWN THE WINDOWS SINCE IT WAS HOT OUT. FIRST SHE CALLED EMERGENCY ROADSIDE ASSISTANCE TO TOW THE CAR OFF THE FREEWAY. THEY TOOK OVER 2 HRS TO ARRIVE .WHILE MANY CARS DROVE QUICKLY BY BARELY MISSING MY CAR. SHE CALLED ME NEXT IN FEAR OF HER LIFE AND THEN CALLED HER DAD AND HE STAYED ON THE PHONE WITH HER UNTIL THE TOW ARRIVED .I ONLY HAVE HAD THIS CAR FOR 1 YEAR. I HAD AN OIL CHANGE ON JUNE 23, 2020 FROM REG OIL TO A SYNTHETIC BLEND. UPON CALLING HYUNDAI CUSTOMER CARE IT WAS SUGGESTED TO TOW THE CAR TO THE NEAREST DEALER FOR INVESTIGATION TO SEE IF ITS COVERED BY WARRANTY. THE ENGINE IS SEVERELY DAMAGED THE BEARINGS WERE DESTROYED AND A ROD THROWN. THE OIL FILTER WAS BLOWN OFF. MY CAR HAD NO PREVIOUS LEAKS. THERE IS A CLASS ACTION AGAINST HYUNDAI/KIA FOR MY CARS YEAR BUT WITH THETA 1 AND !! ENGINES. MINE IS A GASOLINE DIRECT ENGINE THAT ALSO HAS PROBLEMS PER CAR COMPLAINTS.COM. WHAT ALSO MAKES THIS PARTICULARLY DANGEROUS IS THAT I USE THIS CAR FREQUENTLY TO TRANSPORT MY 11YR OLD DISABLED GRANDSON TO RADY CHILDREN'S HOSPITAL FOR MEDICAL APPTS SINCE HE HAS CEREBRAL PALSY AND POOR HEAD AND NECK CONTROL. SOMETHING LIKE THIS COULD HAVE NOT ONLY SNAPPED HIS NECK BUT ALSO CAUSE MASSIVE FATALITIES ON THE FREEWAY..

THERE WAS A RECALL ON MY CAR WHICH FOLLOWED UNDER THE CAMPAIGN 958 WHICH WAS UNKNOWN TO ME UNTIL MY CAR ENGINE SEIZED WHILE DRIVING ON I-5 HIGHWAY. DUE TO THE FACT I DID NOT KNOW OF THE RECALL WHEN THIS INCIDENT HAPPENED I HAD TO GET IT TOWED TO THE CLOSEST AUTO SHOP. THEY WERE UNSURE OF WHAT CAUSED THE SEIZE AND TRIED TO REPLACE THE STARTER (COST AROUND $340). THE AUTO SHOP GOT IT TO TURN ON BUT THEN HEARD A LOUD KNOCKING IN THE ENGINE AND SUGGESTED IF I CALLED HYUNDAI DEALERSHIP TO SEE IF THERE IS A RECALL BECAUSE THEY WOULD HAVE TO REPLACE THE ENGINE. I CALLED AND GOT THE CONFIRMATION THAT THERE WAS A RECALL AND GOT IT TOWED TO THEIR PARKING LOT(AROUND $98). I BELIEVE IT WAS A MONDAY WHEN IT MADE IT TO THE PARKING LOT AND SAID THE TECHS WOULD HAVE TO CHECK IT OUT AND SEND UP AN APPROVAL IF THE ENGINE IS COVERED AND TILL THE CONFIRMATION CAME THROUGH I WOULD HAVE TO GET A RENTAL OUT OF POCKET. SO FROM MONDAY TO THURSDAY I HAD TO GET A RENTAL THROUGH ENTERPRISE(AROUND $350) BECAUSE ON THURSDAY I RECEIVED A CALL FROM THE DEALERSHIP STATING THAT I WAS APPROVED AND COULD GET ONE OF THE DEALERSHIP RENTALS TILL THE REPAIRS WERE MADE WHICH RESULTED IN MY ENTIRE ENGINE BEING REPLACED. I HAD THEIR RENTAL I BELIEVE FROM FRIDAY TO THE NEXT THURSDAY AND THEN I WAS ABLE TO PICK MY CAR UP. AFTER ALL WAS SAID AND DONE I SUBMITTED TO THE REIMBURSEMENT BRANCH ALL THE EXPENSES I PAID WITH THE RECEIPTS THAT WAS EARLY JULY WHEN I GOT CONFIRMATION THAT IT WAS RECEIVED. SINCE THEN I HAVE REACHED OUT NUMEROUS TIMES TRYING TO GET AN UPDATE FOR HOW LONG IT WOULD TAKE AND IF I COULD SPEAK TO A SUPERVISOR OR EVEN HAVE THE PERSON WORKING ON MY CASE REMOVED TO SOMEBODY ELSE TO MAKE THINGS WORK FASTER. I WAS TOLD THEY DON'T HAVE SUPERVISORS AND THAT MY CLAIM IS WITH HIGHER MANAGEMENT FOR APPROVAL AND THAT IT HAS BEEN THERE SINCE THE 6TH OF AUGUST.

I WAS DRIVING DOWN THE STREET AND OTHER DRIVER FLAG ME DOWN, THE CAR BEHIND ME HONK WHEN I LOOK BACK I REALIZE THAT THE CAR WAS SMOKING WHEN I COME OUT AT THE CAR THE WHOLE CAR CAUGHT FIRE.

MY CAR JUST STOPPED RUNNING. NO WARNING LIGHTS. NO NOISE FROM ENGINE. I WAS DRIVING HOME I LOOMED UP PROBLEM ON INTERNET AND FOUND MANY ISSUES LIKE MINE WHICH RESULTED IN RECALLS FOR SOME. MY CAR YEAR WAS MENTIONED BUT MY VIN CAME UP CLEAN I THINK A RECALL IS IN ORDER

ON NUMEROUS OCCASIONS OIL FILTER HAS BLOWN OUT LEAVING ME WITH NO OIL IN THE ENGINE. MOST RECENTLY, IT HAPPENED WHEN I WAS PASSING ANOTHER VEHICLE AT APROX. 37 MPH ON A STATE ROAD. I AM UNCERTAIN THE CAUSE OF THE INCIDENT WHERE I LOST ALL OF THE ENGINE OIL BUT I WOULD HAZARD TO GUESS THE SYSTEM WHICH CONTROLS OIL PRESSURE IS NOT WORKING PROPERLY AND THE PRESSURE GET SO HIGH FOR THE INCREASED RPM NEEDS IT BLOWES OUT THE WEAKEST POINT.

TL* THE CONTACT OWNS A 2015 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE HIS SON WAS DRIVING ABOUT 55 MPH, A NOISE WAS HEARD AND ANOTHER DRIVER ALERTED THAT THE VEHICLE WAS SMOKING. THE CONTACT STATED THAT THE VEHICLE OCCUPANTS STATED THAT SMOKE WAS SEEN ENTERING THE VEHICLE. THE PASSERBY OPENED THE HOOD AND THE VEHICLE BURSTED INTO FLAMES. NO INJURIES WERE REPORTED. THERE WAS NO WARNING INDICATORS. THE PASSERBY ATTEMPTED TO EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER. THE FIRE DEPARTMENT ARRIVED AT THE SCENE AND EXTINGUISHED THE FIRE COMPLETELY. THE CONTACT STATED THAT A STATE TROOPER FILED A POLICE REPORT AND THAT A FIRE REPORT WAS ALSO FILED. THE VEHICLE WAS DAMAGED AND WAS TOWED TO A TOW YARD. THE CONTACT STATED THAT THE INSURANCE COMPANY HAD NOT GIVEN THE FINAL REPORT ON THE STATUS OF THE VEHICLE. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000. *BF CONSUMER WAS TOLD CAR WAS TOTALED BY THE INSURANCE COMPANY.*JB

IN AROUND AUGUST 2018, I WAS DRIVING MY 2015 HYUNDAI TUCSON GLS BACK FROM WORK ON A HIGH WAY. THAT ALL (FOR NO REASON) THE INDICATOR ON THE DASHBOARD LIGHTS UP, THE VEHICLE SHAKES AND COME TO A HALT. I TOWED TO DEALERSHIP WHERE THE MAINTENANCE HAD BEEN DONE SINCE THE PURCHASE DATE. IT WAS CHECKED AND REPORTED AS A DAMAGE TO THE OIL PAN. BUT, THEY SAID IT HAS HIT A STATIONARY OBJECT (THIS WAS A LIE) BUT THERE WAS NO STATIONARY OBJECT ON THE HIGHWAY AS MANY VEHICLE WERE GOING BY. I WAS ON THE LEFT SHOULDER OF THE FAST LANE. BECAUSE I DID NOT AGREE WITH THE DEALERSHIP DIAGNOSE, I KNEW AN OBJECT HAS BROKEN FROM THE INSIDE OF THE ENGINE AND STRIKE IT WAY OUT OF THE OIL PAN. MILEAGE DURING THE INCIDENT WAS AT 73,437. I THINK THIS VEHICLE SHOULD BE RECALL FOR THIS MANY REPORTED OBJECT DAMAGING THE OIL PAN. MY INSURANCE HAD TO PAY FOR A NEW REPLACE ENGINE BUT TO END UP WITH A USED ENGINE CHARGE $4500. A PICTURE (DOCUMENT) UPLOADED WILL SHOW EXIT DAMAGE FROM THE BROKEN METAL FROM INSIDE THE ENGINE. *TR

WHILE DRIVING ON INTERSTATE A LACK OF POWER WHEN ACCELERATING WAS NOTED. HIGHEST CAR WOULD TRAVEL WAS AROUND 60 MPH. ENGINE WAS REVVING BUT NO SPEED COULD BE GAINED. HAVE REPEATEDLY HAD THIS ISSUE WHICH IS EXTREMELY DANGEROUS.TOOK IT TO DEALER THEY SAID VEHICLE IS FINE AND THERE ARE NO RECALLS ON VEHICLE. CALLED HYUNDAI TO COMPLAIN AND VOICED THAT MANY OTHER HAVE EXPERIENCED THIS SAME ISSUE. THEY STATED VEHICLE IS NOT UNDER WARRANTY SO THERE IS NOTHING THEY ARE WILLING TO DO AND THAT THE VEHICLE ISN'T CURRENTLY UNDER RECALL.

I HAVE A HYUNDAI TUCSON THAT HAS A RECALL NOTICE. I LIVE IN JUNEAU ALASKA WHERE THERE ARE NO HYUNDAI DEALERS. I CONTACTED HYUNDAI AND SPOKE WITH SOME VERY NICE PEOPLE WHO COULD NOT HELP ME BECAUSE OF A CASEMANAGER NAMED GRETCHEN. GRETCHEN WANTED ME TO HAVE THE VEHICLE SHIPPED TO THE NEAREST HYUNDAI DEALER. THAT WOULD BE IMPOSSIBLE BECAUSE JUNEAU HAS NO ROAD NETWORK AND BARGE COSTS WOULD BE ABOUT FOUR THOUSAND DOLLARS. I SPOKE WITH GRETCHEN ABOUT THE DILEMMA. SHE WAS RUDE AND DEMANDED I FIND A WAY TO GET THE VEHICLE TO THE NEAREST HYUNDAI DEALER. I EXPLAINED THIS IS NOT WHAT I WAS TOLD WHEN I BOUGHT THE CAR. I ASKED GRETCHEN FOR HER SUPERVISORS CONTACT INFORMATION. SHE TOLD ME SHE WAS OVER ALL ALASKA AND HAD NO SUPERVISION. I CALLED THE HYUNDAI CUSTOMER CARE CENTER AND SPOKE WITH TABITHA WHO COULD NOT HELP ME BECAUSE OF GRETCHEN AND GRETCHEN WAS THE ONLY ONE WHO COULD GIVE HER SUPERVISORS NUMBER. AT THIS POINT I HAVE A RECALLED VEHICLE THAT THE MANUFACTURER REFUSES TO SERVICE. CAN ANYONE HELP?