2013 HYUNDAI TUCSON Complaints

MY VEHICLE SHUT OFF WHILE MOVING FORWARD ON A HIGHWAY IN THE MIDST OF TRAFFIC. THE VEHICLE RESTARTED THEN IMMEDIATELY SHUT OFF AND WOULD NOT RESTART. VEHICLE HAD TO BE PUSHED OFF THE HIGHWAY OUT OF THE FLOW OF TRAFFIC. I HAD THE VEHICLE TOWED TO A MECHANIC WHO DETERMINED THE MOTOR HAD SEIZED AND WAS RUINED

2013 HYUNDAI TUCSON BOUGHT 10/30/17 WITH 31,000 MILES ON IT. IN 06/0?/18 THE ENGINE THREW A ROD. MY SISTER WAS DRIVING ON THE WAY TO WORK WHEN THE CAR STARTED MAKING A LOT OF NOISE AND SHAKING RAPIDLY SHE HAD TO PULL OVER TO THE SIDE OF THE ROAD AND CALL THE POLICE. THE COP TOLD HER THE ENGINE THREW A ROD. ONLY 46,000 SOMETHING MILES ON IT. WE CHANGE THE OIL OURSELVES BECAUSE THAT WAS SIMPLE MAINTENANCE, AND WE DO THIS WITH ALL OUR VEHICLES. BUT FAILURE TO SHOW OUR OIL CHANGE RECEIPTS HAS VOIDED THE WARRANTY ON THE ENGINE. I HAVE DONE RESEARCH AND FOUND OUT THAT THE ENGINE THETTA II HAS BEEN RECALLED BUT ON ONLY CERTAIN TYPES OF HYUNDAI AND KIA MODELS. EVEN THOUGH THE ENGINES ARE THE SAME, AND THE COMPLAINTS ARE THE SAME, AND THE FAILURES ARE THE SAME, THE TUCSON NEEDS TO BE ADDED. WE TOWED THE VEHICLE TO HYUNDAI DEALERSHIP IN LITHONIA GEORGIA AND THEY TOOK ONE LOOK AT THE OIL DIPSTICK AND SAID THE REASON FOR THE ENGINE FAILURE WAS BECAUSE THERE WAS NO OIL. NOW WE HAVE THE VEHICLE SITTING IN OUR GARAGE AND WE DID FURTHER INVESTIGATION AND FOUND A BIG HOLE ON THE ENGINE BLOCK ITSELF, THAT EXPLAINS WHY HYUNDAI'S DEALERSHIP DIAGNOSIS WOULD REPORT NO OIL BECAUSE ALL THE OIL DRAINED OUT THROUGH THE GAPING HOLE IN THE ENGINE. HYUNDAI DEALERSHIP WANTS TO CHARGE US ANOTHER $7,000 TO REPLACE THE ENGINE. EVEN THOUGH WE HAVE MANY MEMBERS ( HYUNDAI THETA II ENGINE FAILURE FACEBOOK GROUP) WHO HAVE BEEN WAITING 6 MONTHS AND ONGOING FOR A REPLACEMENT ENGINE. THEY KEEP POSTPONING BECAUSE THEY HAVE NO ENGINES BECAUSE THE ENGINES HAVE MANUFACTURER DEFECTS CAUSING A BEARING TO PREMATURELY FAIL RESULTING IN CATASTROPHIC ENGINE FAILURE. NOW OUR 2013 TUCSON SITS IN OUR GARAGE WHILE STILL MAKING PAYMENTS $16,000! THEY RECENTLY ADDED 2011-2013 TUCSON TO THE RECALL. FOR SOME REASON OUR 2013 IS NOT.?!!

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING 35 MPH IN INCLEMENT WEATHER, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BACK AND NECK PAIN. THE PASSENGER SUSTAINED BODY ACHES. THE CONTACT STATED THAT THE INFANT CHILD LOCATED IN THE REAR DRIVER'S SIDE SEAT MAY ALSO HAVE BEEN INJURED. THE CONTACT WAS CURRENTLY EN ROUTE TO THE HOSPITAL TO SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD. IT WAS UNKNOWN IF THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000. THE VIN WAS INVALID.

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. SUPERIOR HYUNDAI NORTH (5565 DIXIE HWY, FAIRFIELD, OH 45014) AND THE MANUFACTURER STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHILE ON A CITY STREET IN SLOW MOTION COMING TO A FULL-STOP INTERSECTION, ATTEMPTS TO SAFELY SLOW AND STOP THE VEHICLE BY DEPRESSING BRAKE PEDAL FAILED WITH NO FEEDBACK FROM THE VEHICLE. THE VEHICLE DID NOT DECELERATE RESULTING IN AN ACCIDENT. IT WOULD SEEM THAT THE BRAKE MASTER BOOSTER HAD WORN AND WAS NO LONGER FUNCTIONING. COLLISION CENTER RESPONSIBLE FOR REPAIRS HAS STATED THE FOLLOWING: "OUR FINDINGS ARE THAT THE BRAKE MASTER BOOSTER NEEDS TO BE REPLACED. YOUR VEHICLE CAME TO OUR SHOP FOR COLLISION REPAIRS FROM AN ACCIDENT <DATE REDACTED> AND DURING OUR REVIEWS TO THE COLLISION DAMAGES WE FOUND THE POOR BRAKING CONDITION. THIS IS NOT PART OF THE ACCIDENT AND IS A MAINTENANCE WEAR ITEM. AS AN UNDERSTANDING TO THIS FAILURE THERE IS LITTLE OR NO WARNING WHEN THE BRAKES FAIL AND CAN HAPPEN AT ANY TIME. I FEEL THAT THE BRAKING CONDITION MAY OF HAD SOME SIGNIFICANT RELATION TO THE CAUSE OF ACCIDENT." VERBALLY THE SAME COLLISION CENTER REPRESENTATIVE SAID, THAT IT WOULD TAKE A VERY STRONG PERSON TO STOP THE VEHICLE WHEN PARTICULAR PART MALFUNCTIONS. AND THAT EVEN ON THE COLLISION CENTER LOT PRIOR TO REPAIRS USING BRAKES WAS CHALLENGING. THE VEHICLE HAS BEEN MAINTAINED IN HYUNDAI DEALERSHIP AND BRAKE PADS WERE REPLACED ACCORDING TO DEALERSHIP RECOMMENDATIONS PRIOR TO THE INCIDENT.

MARCH 20,2019 MY SUV SHUT DOWN, WITHOUT WARNING, WHILE I WAS DRIVING IN A RESIDENTIAL AREA. I TRIED TO START IT AGAIN, BUT WASN'T SUCCESSFUL. MY INTERIOR LIGHTS, HORN, AND RADIO WAS STILL WORKING, AND I HAD A FULL TANK OF GAS. LUCKILY, I WASN'T IN REAL TRAFFIC OR ON THE HIGHWAY, BECAUSE IT COULD'VE BEEN WORSE. I HAD MY VEHICLE TOWED, AND IT ARRIVED AT FENTON HYUNDAI OF MESQUITE, IN MESQUITE TX, AT APPROXIMATELY 6:54 A.M. I CALLED THE DEALERSHIP, AROUND 9 A.M., AND NO ONE IN THE SERVICE DEPARTMENT COULD TELL ME WHAT WAS GOING ON OR WHAT THE PROBLEM. I WAS TOLD TO "GIVE THEM A CALL BACK IN A FEW HOUR". AT APPROXIMATELY 3:56 PM, I CALLED AND SPOKE THE SUPERVISOR OVER THE SERVICE DEPARTMENT, AND WAS TOLD THAT "I MAY NEED A NEW ENGINE AND YOUR WARRANTY EXPIRED AT 60,000 MILES AND YOU HAVE 88,000 + MILES ON YOUR SUV". I INFORMED THE SUPERVISOR THAT I HAD GAP AND WAS COVER ROOF TO ROAD, BUMPER TO BUMPER, FOR 10 YEARS OR 100,000, WHICHEVER COMES 1ST. I WAS ALSO TOLD THAT THAT WARRANTY WASN'T IN THEIR SYSTEM. ON MARCH 21, 2019, AT APPROXIMATELY 9:20 A.M., I ARRIVED AT THE DEALERSHIP, WITH MY CONTRACTS AND ASKED FOR THE SERVICE DEPARTMENT SUPERVISOR AND ATTEMPTED TO SHOW HIM MY CONTRACT AND HE STATED "THIS ISN'T A GAP ISSUE. I STILL WAITING ON ANSWER FROM HYUNDAI, ON HOW WE SHOULD HANDLE IT". AT THAT POUINT, I ASKED FOR A LOANER CAR, UNTIL MINE WAS FIXED AND READY FOR PICK UP, BUT WAS TOLD THAT ALL 23 LOANER CARS WERE IN USE. NO OTHER OPTION WAS OFFERED. FAST FORWARD, TO TODAY, MARCH 24,2019, STILL NO LOANER OR RENTAL, AND NO ANSWERS REGARDING MY VEHICLE. MY VEHICLE WAS PURCHASED BRAND NEW AND IS ONLY 6 YEARS OLD.

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING VARIOUS SPEEDS WITH THE ACCELERATOR PEDAL DEPRESSED, THE ENGINE REVVED, BUT THE VEHICLE WOULD NOT INCREASE IN SPEED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER REPLACED THE SPARK PLUGS, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 122,356. THE VIN WAS INVALID.

TL* THE CONTACT OWNED A 2013 HYUNDAI TUCSON. WHILE OPERATING THE VEHICLE, SMOKE WAS PRESENT COMING FROM THE REAR TAIL LIGHTS AND THE DASHBOARD. THE VEHICLE WAS TAKEN TO CHAPMEN PAYSON (100 N. BEELINE HIGHWAY, PAYSON, AZ) BEFORE BECOMING ENGULFED IN FLAMES. THE FLAMES WERE EXTINGUISHED BY WORKERS AT THE DEALER. THE VEHICLE WAS DESTROYED. THE INSURANCE COMPANY STATED THAT THE FAILURE WAS CAUSED BY AN ELECTRICAL SHORT. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 37,125. THE VIN WAS UNKNOWN. *TT CONSUMER STATED CHECK FINALLY ARRIVED ON 4/9/19. LOAN FINALLY PAID OFF. *JB

105,000 MILES AND THE ENGINE ON MY (JUST PAID OFF) HYUNDAI TUCSON GLS 2.4L THREW A MAIN ROD BEARING.THE ENGINE IS BLOWN AND NEEDS TO BE REPLACED. I WAS DRIVING DOWN THE INTERSTATE AT 65 MILES PER HOUR IN THE CENTER LANE TRAVELING FROM LAS VEGAS TO CALIFORNIA. THE VEHICLE STARTED TO DECELERATE THEN A LOUD TICKING SOUND WAS PRODUCED THEN THE TICK GREW INTO A VERY LOUD (ENGINE COMING APART FROM THE INSIDE SOUND) AT THAT MOMENT I ALMOST LOST CONTROL OF THE VEHICLE WHILE TRYING TO MANEUVER THROUGH TRAFFIC AT SPEED. THIS IS A MAJOR ISSUE LADIES AND GENTLEMEN. "FIX IT" I'VE NEVER MISSED AN OIL CHANGE I HAPPEN TO BE MECHANIC. THIS SAME ENGINE IN TWO OTHER HYUNDAI'S FOR THE SAME YEAR HAVE BEEN RECALLED EXCEPT FOR THE TUCSON? WHY NOT? ESTIMATED COST OF REPAIRS IS IN THE RANGE OF 5,000.00 -6,500.00 I CAN BUY A USED HONDA ACCORD THAT WILL RUN FOREVER AT THAT PRICE.. I'M VERY DISAPPOINTED IN HYUNDAI AT THIS POINT. THEY DO NOT TAKE PROPER CARE OF THEIR REPUTATION OR PRODUCTS LET ALONE THE CONSUMER.

5 YEAR OLD TUCSON WITH ONLY 75,000 MILES EXPERIENCING ROD KNOCK AND REQUIRING AN ENTIRE ENGINE REPLACEMENT. I HAVE NOT HAD A SINGLE ISSUE WITH THIS CAR AND HAVE KEPT UP ON REGULAR MAINTENANCE. THE DEALERSHIP SAYS THAT I DO NOT QUALIFY FOR THE POWER TRAIN WARRANTY BECUSE I AM THE SECOND OWNER. AFTER MUCH RESEARCH I SEE THIS IS A RECURRENT PROBLEM WITH HYUNDAI TUCSON'S AS WELL OTHER MODELS IN THEIR LINE UP. NO RECALL OR SOLUTION TO THE PROBLEM HAS BEEN BROUGHT FORWARD. MY CAR STARTED KNOCKING WHILE ON A MAJOR HIGHWAY WITH CARS GOING 75MPH. I LUCKILY GOT IT OFF AN EXIT AND DID NOT CAUSE AN ACCIDENT INVOLVING THE CARS BEHIND ME.