2014 HYUNDAI TUCSON Complaints

ON SUNDAY I WAS AT A FLAT DIRT LOT AT A BOAT RAMP... AFTER MY FISHING TRIP I HOPPED INTO THE CAR PUT IT IN REVERSE... BACKED OUT OF MY SPOT CAREFUL TO LOOK BEHIND AT ALL THE TRAILERS AROUND ME... STOPPED AND SHIFTED INTO DRIVE... THE BACKUP CAMERA TURNED OFF AND THE D LIT UP ON THE DASH... I STEPPED ON THE GAS AND THE CAR WENT IN REVERSE... RIGHT INTO AN EMPTY TRAILER I HAD BEEN SO CAREFUL TO AVOID IN THE FIRST PLACE. THANKFULLY NO DAMAGE HAPPENED TO THE TRUCK TOWING THE TRAILER OR THE STEEL FRAMED BOAT TRAILER ITSELF, BUT I HAVE A LARGE DENT IN THE BOTTOM HALF OF THE BUMPER. I TOOK IT TO THE DEALERSHIP AND THEY HAD IT ALL DAY ON TUESDAY AND COULDN'T FIGURE OUT WHAT COULD HAVE HAPPENED. SO BASICALLY I AM STUCK WITH A LARGE DENT AND NO FIX... THEN THIS MORNING (FRIDAY) I BACKED OUT OF MY PARKING SPOT AT HOME... AGAIN A FLAT LOT ONLY THIS TIME ITS PAVED... AND AFTER SHIFTING INTO DRIVE IT AGAIN WAS STUCK IN REVERSE... I HAD TO STOP PUT THE CAR IN PARK AND THEN SHIFT TO DRIVE TO GET IT TO WORK. SUPER FRUSTRATING!!!! THIS CAN POTENTIALLY BE EXTREMELY DANGEROUS IF SOMEONE IS BEHIND THE CAR WHEN IT HAPPENS AND THE BRAKES AREN'T APPLIED FAST ENOUGH.

I WAS MAKING A LEFT HAND TURN THROUGH AN INTERSECTION IN THE OUTSIDE LANE ONTO THE ENTRANCE RAMP TO THE INTERSTATE. JUST BEFORE I COMPLETED THE TURN MY VEHICLE SWUNG WIDE TO THE RIGHT AND ACCELERATED, THE DRIVERS SIDE WHEEL BRAKED AND LOCKED AND THE VEHICLE CONTINUED TO SPIN ON THAT TIRE. WHEN IT CAME TO A STOP I WAS FACING THE DIRECTION I HAD COME. FORTUNATELY OTHER CARS WERE ABLE TO AVOID ME AND I WAS ABLE TO MOVE THE VEHICLE OUT OF THE WAY. IT SEEMS THIS MODEL HAD A KNOWN ISSUE IN 2005. (I DID SOME RESEARCH WHEN I GOT HOME AND STOPPED TREMBLING.) I CANNOT FIND WHERE ANYONE HAS REPORTED THIS ISSUE YET. THIS IS A HORRIBLY DANGEROUS PROBLEM. I'M VERY LUCKY AND SO ARE THE PEOPLE ON THE ROAD WITH ME.

TL* THE CONTACT OWNS A 2014 HYUNDAI TUSCON. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ROTORS WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,236.

TL* THE CONTACT OWNS A 2014 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT CYLINDER FOUR MISFIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,890. ...UPDATED 02/04/16 *BF. UPDATED 04/30/18*JB

TL* THE CONTACT OWNS A 2014 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER WHERE THE BATTERY WAS CHARGED, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,700. UPDATED 02/18/16*LJ; 4/27/18*JB *TR

ADDENDUM TO COMPLAINT #10806179: DASHBOARD WARNING LIGHTS THAT KEEP COMING ON AND OFF AND PERMANENTLY STAYING ON ARE THE PARKING BRAKE, ABS SERVICE INDICATOR, 4WD SYSTEM WARNING LIGHT, LOW TIRE PRESSURE TELLTALE. ALL OF THESE WARNING LIGHTS TELL YOU TO BRING TO YOUR DEALER AS SOON AS POSSIBLE AS SEVERE INJURY OR DEATH COULD OCCUR. I REALLY THINK THIS IS A SAFETY ISSUE THAT SHOULD BE LOOKED INTO. THANK YOU. NOT SURE WHERE ELSE TO GO WITH THIS; HAVE SENT HYUNDAI USA AN EMAIL AS WELL. *TR

VEHICLE HAS LESS THAN 9K MILES; PURCHASED NEW IN FEBRUARY 2014. THIRTEEN (13) MONTHS AFTER OWNING, ALL THE WARNING LIGHTS ON THE DASHBOARDS CAME ON AND OFF RANDOMLY AND THEN WERE ON PERMANENTLY (CITY DRIVING); ALSO POWER STEERING WAS GONE. BROUGHT VEHICLE TO THE DEALER WITH NO VEHICLE FOR 4 DAYS. PICKED VEHICLE UP, DROVE HOME AND THREE (3) DAYS LATER (CITY DRIVING), ALL LIGHTS BACK ON. BROUGHT VEHICLE TO DEALER; GIVEN LOANER CAR FOR 9 DAYS. PICKED VEHICLE UP, DROVE HOME (45 MINUTES ON HIGHWAY), TWO (2) DAYS AFTER CITY DRIVING, CALLED DEALER TO TELL THEM THAT THE PROBLEM WAS BACK AGAIN. CAR HAS NOW BEEN IN SHOP FOR 12 DAYS; DEALER UNABLE TO FIND ROOT CAUSE. NOT SURE WHEN I WILL GET THE VEHICLE BACK. PERSONALLY, I DON'T WANT IT ANYMORE; EVERY TRIP TO THE DEALER FOR ME IS A 45 MINUTE DRIVE...VERY INCONVENIENT SITUATION. I THINK IT'S A LEMON.

I LOOSE POWER STEERING. THE STEERING WHEEL IS SO LOOSE YOU HAVE TO HANG ONTO TO KEEP THE CAR ON THE ROAD. IT HAPPENS FREQUENTLY WHEN DRIVING OVER A STRETCH OF ROAD THAT IS BEEN PATCHED ( AND THERE ARE MANY STRETCHES LIKE THAT IN NJ) BUT THAT IS NOT ALWAYS THE CASE. THERE IS NO CLEAR PATTERN TO THIS SITUATION. GENERALLY IT HAPPENS ONCE AND THEN NOT AGAIN FOR A COUPLE OF DAYS - THEN THE LIGHTS ON THE DASH COME INDICATING ISSUES WITH THE STEERING, TIRE PRESSURE AND ENGINE MALFUNCTION. FIRST GO AROUND WAS SEPT. 2014 @ 6,800 MILES. IT WAS TAKEN INTO HYUNDAI - THE TEST DROVE IT FOR A COUPLE OF DAYS UNTIL THE PROBLEM OCCURRED FOR THEM. THE STEERING COLUMN (UPPER ASSEMBLY) WAS REPLACED. A YEAR GOES BY (SEPT. 2015) AND IT STARTS AGAIN @14,800 MILES. SAME PROCEDURE AS LAST YEAR - PICK VEHICLE UP AFTER 9 DAYS - 2 HOURS LATER, SAME THING, NO STEERING ALL THE LIGHTS COME. THIS TIME THE CLEANED GROUNDS. ONE WEEK LATER SAME SITUATION .DRIVING THIS VEHICLE IS EXTREMELY TENSE, MANY TIMES I HAVE TO PULL OFF THE ROAD AND WAIT FOR OTHERS TO PASS. AND HOPE THAT IS CORRECTS ITSELF, WHICH IT DOES SOMETIMES BUT FOR HOW LONG I NEVER KNOW.

I PURCHASED THE VEHICLE IN JANUARY 2014. WITHIN 500 MILE I NOTICED A STRONG VIBRATION IN THE FRONT SUSPENSION. MORE ACCURATELY IT WAS A BOUNCING (UP AND DOWN) OF THE FRONT OF THE VEHICLE. THE VEHICLE WAS RETURNED TO THE DEALER MULTIPLE TIMES AND THE DEALER SERVICE DEPARTMENT VERIFIED THAT THE CONDITION EXISTED. THEY ROTATED AND BALANCE THE TIRES SEVERAL TIMES. THIS DID NOT SOLVE THE PROBLEM. THEY CHANGED A DRIVE SHAFT. THIS DID NOT SOLVE THE PROBLEM. THEY REPLACED MY WHEELS AND TIRES WITH A SET FROM ANOTHER 2014 TUCSON. AGAIN, NO CHANGE. THE VEHICLE CONTINUED TO EXHIBIT A VERY PRONOUNCED BOUNCE IN THE FRONT SUSPENSION. I FILED A COMPLAINT WITH HYUNDAI AND RECEIVED A CASE NUMBER. I RETURNED TO MY DEALER AND REQUESTED TO TAKE ANOTHER 2014 HYUNDAI TUCSON FOR A TEST DRIVE. THIS VEHICLE HAD THE SAME BOUNCE IN THE FRONT SUSPENSION. I CONTACTED HYUNDAI AND INFORMED THEM THAT MULTIPLE TUCSONS HAD THE SAME PROBLEM. HYUNDAI'S ANSWER WAS THAT IT MUST BE A CHARACTERISTIC OF THE VEHICLE. THAT CLOSED THE CASE AS FAR AS HYUNDAI WAS CONCERNED. I BELIEVE THIS IS AN UNSAFE "CHARACTERISTIC" AND DO NOT BELIEVE THAT HYUNDAI OR ANY OTHER MANUFACTURER WOULD DESIGN A VEHICLE WITH A BOUNCE IN THE FRONT SUSPENSION. THIS IS A SAFETY ISSUE THAT SHOULD BE INVESTIGATED AND CORRECTED BEFORE SOME SORT OF ACCIDENT TAKES PLACE. THIS FRONT SUSPENSION BOUNCE MAKES THE VEHICLE FEEL VERY UNSAFE IN INCLEMENT WEATHER SUCH AS RAIN, SNOW AND ICY ROAD CONDITIONS. HYUNDAI HAS CLOSED THE CASE AND REFUSES TO RE-OPEN IT OR PERFORM ANY FURTHER INVESTIGATION. THEIR DETERMINATION THAT THIS IS A VEHICLE "CHARACTERISTIC" IS BASED ON THE DRIVING OF 2 VEHICLES. I BELIEVE AN UNSAFE CONDITION LIKE THIS SHOULD BE INVESTIGATED. HYUNDAI IS DOING ABSOLUTELY NOTHING TO SOLVE THIS PROBLEM. *JS

NOTE: THERE ARE TWO SUNROOFS ON THIS VEHICLE; ONE FORWARD, OVER THE TWO FRONT SEATS, AND THE OTHER OVER THE BACK SEAT. WHILE DRIVING ON THE FREEWAY, THE FORWARD SUNROOF EXPLODED - GLASS FLYING EVERYWHERE - THERE WAS NOTHING LEFT. I CAN'T BELIEVE MY HEAD AND FACE WERE NOT CUT AND BLEEDING. THE POSSIBILITY OF ROCKS BEING THROWN FROM SOMEONE ON THE SIDE OF THE ROAD IS NIL: NO ONE WAS THERE. NEARBY VEHICLES WERE NOT FAR ENOUGH AWAY TO ALLOW THE NECESSARY TRAJECTORY FOR A ROCK SENT AIRBORNE FROM THEIR VEHICLES' TIRES TO LAND ON THE ROOF OF MY VEHICLE. I HAVE NO EXPLANATION OR REASON AS TO HOW OR WHY THIS HAPPENED. NOW I'M OUT $500.00 FOR MY DEDUCTIBLE, FOR SOMETHING THAT I CAN'T EXPLAIN. *JS