2013 HYUNDAI TUCSON Complaints

THE ENGINE WAS MAKING AN INTERNAL KNOCKING NOISE. AT FIRST THOUGHT IT WAS THE TIMING CHAIN AND TENSIONER. IT TURNS OUT THAT THE NOISE IS COMING FROM THE CONNECTING ROD BEARINGS. ACCORDING TO THE HYUNDAI DEALER, THE ENGINE MUST BE REPLACED. THE CAR ONLY HAS 78,500 MILES AND WAS PURCHASED USED IN MARCH 2017. THE CAR HAS BEEN WELL TAKEN CARE OF WITH REGULAR OIL CHANGES AS RECOMMENDED. THIS SEEMS TO BE COMMON PROBLEM WHERE METAL DEBRIS, LEFT OVER FROM THE MANUFACTURING PROCESS PLUGS UP INTERNAL LUBRICATION HOLES AND THE BEARINGS DO NOT RECEIVE PROPER LUBRICATION.

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING 25 MPH, THE CONTACT ATTEMPTED TO MAKE A TURN, BUT THE WHEELS DID NOT TURN IN THE DIRECTION THE VEHICLE WAS STEERED. AS A RESULT, THE VEHICLE CRASHED INTO A TREE AND CAUGHT ON FIRE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. THE LOCAL FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT SUSTAINED INJURIES TO THE RIGHT FOOT, HAND, SPINE, AND NECK THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS TOWED TO A LOCAL SALVAGE YARD. THE CONTACT MENTIONED THAT AN UNKNOWN EXPERT INSPECTED THE VEHICLE AND STATED THAT THE FAILURE COULD POSSIBILY BE DUE TO THE RACK AND PINION; HOWEVER, THE VEHICLE WAS TOO DAMAGED TO DETERMINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 36,000.

LOCKS, WINDOWS AND HATCHBACK ALL QUICK WORKING CORRECTLY. YOU HAVE TO MANUALLY UNLOCK ALL DOORS AFTER YOU UNLOCK DRIVER DOOR WITH THE KEY. ONLY DRIVER WINDOW BUTTON WORKS, YOU HAVE TO OPEN HATCHBACK BY CLIMBING IN THE BACK TO OPEN WITH EMERGENCY LATCH BEHIND INTERIOR PANEL. KEY PHOB DOESN'T WORK AT ALL WITH OR WITH OUT A NEW BATTERY.

2013 HYUNDAI TUCSON ENGINE MALFUNCTIONED WHILE IN MOTION AND THIS IS A NATIONAL THING BECAUSE THE DEALERSHIPS CAN NOT KEEP UP WITH FIXING THE ISSUE AND PARTS ARE ON BACK ORDER. I WAS GIVEN A 2019 HYUNDAI SANTA FE AS A LOANER AND I HAD A MAJOR ACCIDENT AND NO AIR BAGS DEPLOYED ON THIS VEHICLE AT ALL.

WHEN THE PROBLEM OCCURRED, VEHICLE WAS IN MOTION ON A LOCAL HIGHWAY GOING APPROXIMATELY 75 MPH. SUDDENLY THE VEHICLE LOST A BIT OF POWER, AND ALLOWED ONLY 65 MPH TO BE ATTAINED AND WOULD NOT RETURN TO 75 MPH. THIS CONTINUED FOR AROUND FIVE TO TEN MINUTES. THEN ONCE AGAIN, THE VEHICLE LOST POWER FROM 65 MPH TO AROUND 55 MPH, AND THE ENGINE BEGAN MAKING A "METALLIC CLANKING" SOUND. ONCE THIS HAPPENED, THE VEHICLE STARTED TO POWER DOWN, LOSING ALL REMAINING SPEED IN TRAFFIC, AND WAS GUIDED TO THE SIDE OF THE HIGHWAY, AWAITING A TOW TRUCK TO TAKE IT BACK TO OUR RESIDENCE. WE THEN HAD IT INSPECTED BY A LOCAL MECHANIC GARAGE WHO TOLD US THAT A MAIN ROD BEARING HAD BEEN THROWN, AND THAT WHEN THEY CONTACTED HYUNDAI, THEY HAD BEEN INFORMED THAT THIS WAS A COMMON ISSUE WITH THESE THETA II ENGINES, YET NO RECALL HAD BEEN PUT FORTH FOR 2011 - 2014 HYUNDAI TUCSONS. WE ARE CURRENTLY HAVING THE VEHICLE INSPECTED AT A LOCAL HYUNDAI DEALERSHIP AWAITING THEIR VERDICT AND INSPECTION NOTES TO BE SENT TO HYUNDAI TO BEGIN BUILDING A CASE, WITH CASE NUMBER.

MY CAR WAS MAKING A CLICKING / KNOCKING NOISE SO I TOOK IT INTO THE HYUNDAI DEALERSHIP IN LANCASTER, PA. MY CAR HAS 53,000 MILES AND NOW A DEAD ENGINE. HOW DOES THAT HAPPEN IN A NEWER CAR WITH NOT THAT MANY MILES? THEY TOLD ME I CAN REPLACE IT WITH AN OLDER ENGINE THAT HAS 2X THE MILAGE THAN MY CAR FOR $6,000 OR GET A NEW CAR.

OUR 2013 HYUNDAI TUCSON BEGAN SHUTTING OFF WHILE THE CAR WAS IN MOTION MULTIPLE TIMES RESULTING IN EXTREMELY DANGEROUS DRIVING CONDITIONS. IT HAPPENED TWICE WHILE ON THE HIGHWAY. WE ENDED UP HAVING TO REPLACE THE ENTIRE MOTOR ON A CAR THAT IS ONLY 5 YEARS OLD. WHEN RESEARCHING THIS ISSUE ONLINE, I FOUND NUMEROUS PEOPLE HAD THE SAME EXACT ISSUE. I AM SHOCKED THERE IS NOT ALREADY A RECALL AND NOW I AM OUT $5800.00 TO REPLACE THE MOTOR AFTER ME AND MY HUSBAND WERE JUST LAID OFF.

ON 6/25/2018, MY HYUNDAI TUCSON FOR THE FIRST TIME BEGAN MAKING A STRANGE KNOCKING NOISE. I IMMEDIATELY CALLED HYUNDAI TO BRING IT IN. WHILE ON MY WAY TO THE DEALERSHIP AT 12:30 PM, IT BROKE DOWN ON ME IN THE MIDDLE OF LUNCH HOUR TRAFFIC ON ONE OF THE BUSIEST STREETS, WHILE WAITING AT A RED LIGHT. (THANKFULLY IT WASN'T A HIGHWAY OR INTERSTATE!) TWO DAYS LATER, I FOUND OUT THAT MY ENGINE HAD TO BE REPLACED. THEY FOUND METAL SHAVINGS IN THE OIL PAN, WHICH IS CONSISTENT WITH THE PRIOR RECALLS FOR SONATA AND SANTA FE ENGINE FAILURES, BUT THEY NEVER RECALLED THE TUCSONS. THANKFULLY, MY CAR IS STILL UNDER WARRANTY (2013 - ONLY 48,000 MILES), BUT THE SITUATION WAS VERY SCARY. I AM SENDING THIS BECAUSE I HAVE BEEN READING MORE AND MORE THAT OTHER VEHICLES LIKE MINE HAVE BEEN HAVING THIS SAME ISSUE, YET HYUNDAI HAS STILL NOT ISSUED A RECALL FOR OUR MODEL. MY CAR HAS BEEN AT HYUNDAI SINCE 6/25/2018 WAITING FOR THE NEW ENGINE TO ARRIVE, WHICH HAS NO ETA. IF I CAN PREVENT ANOTHER HYUNDAI TUCSON OWNER FROM HAVING TO GO THROUGH WHAT I CURRENTLY AM, THEN I WANT TO HELP AS MUCH AS POSSIBLE.

MAY 10TH, 2018 WHILE DRIVING ON THE HIGHWAY, I HEARD A STRANGE NOISE AND MY CAR WOULD NOT ACCELERATE. I MANAGED TO MAKE IT HOME AND MY HUSBAND SAID TO HAVE IT TOWED TO DEALERSHIP, ENGINE WAS KNOCKING. THE SAFETY RISK WOULD BE THE CAR SUDDENLY STALLING IN THE MIDDLE OF HIGHWAY TRAFFIC. THE DEALERSHIP CONFIRMED IT WAS ENGINE FAILURE.

MOTOR SEIZED UP AND NEEDS A NEW MOTOR. RON TONKIN HYUNDA HAS HAD MY CAR SINCE MAY OF THIS YEAR. EXTENDED WARRANTY COVERS THE COST BUT HYUNDAI HAS FAILED ON SUPPLYING THE MOTOR NEEDED FOR 5 MONTHS. WAS SUPPOSED TO BE HERE JULY 6TH AND HAS BEEN PUT OFF 5 OR 6 TIMES.