2022 HYUNDAI TUCSON Complaints

This problem has happened 4 times in the last two months. After about 15 minutes of either moving very slowly, or being parked and idling, the engine does not start when the gas pedal is pressed. The car accelerates as normal since it is in EV mode, giving the driver the impression the car is operating properly. After driving around 1/4 mile the car loses drive power very quickly - full speed to zero in several seconds - because the car is in EV (battery) mode only. This sudden loss of power twice occurred in traffic, which increased the risk of an accident. Fortunately the car was not running at highway speeds and the car was pulled over safely despite the traffic. After the car lost all drive power, the warning “check hybrid system“ appeared on the instrument cluster. There were no warning lamps, messages or other symptoms prior to the problem occurring. Twice a dealer was unable to reproduce or confirm this problem. An independent service center also could not reproduce or confirm this problem. The vehicle is available for inspection, but has not been inspected other than the dealer and the service center.

The contact owns a 2022 Hyundai Tucson. The contact stated while driving at various speeds, the vehicle lost motive power. The check engine, emissions, and other unknown warning lights were illuminated. The contact coasted to the side of the road and had the vehicle towed to the dealer. The contact stated that the failure had occurred 3 times within 10 months. The dealer diagnosed the vehicle with fuel injection system failure. The dealer replaced the fuel injector for the first time. The contact stated that after the second failure, the vehicle was taken to the dealer to be diagnosed. The contact stated that another fuel injector was replaced. The contact stated that the vehicle was diagnosed again after the third time and the contact was informed that the fuel injectors needed to be replaced; however, the were not yet repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 28,000.

Within the first year of purchase, my power train system has beeb throwing codes. I took it to the dealership where they assured me nothing was wrong. My fuel injectors then gave out. The dealership replaced them and told me “yes these things are faulty and we see it a lot”. After replacing it, they did not seal the fuel injectors, causing gas to gush out and set my car to smoke. I was ill from inhaling gas fumes for days. They took accountability and said that the injectors were defective in the vehicles and that they would once again fix it. I am not experiencing further engine issues which they do not know how to diagnose. My car is a 2022 purchase from the lot. The engine is defective and Hyundai is negligent. They admitted they were aware of the injector issue but didn’t do much to correct this. After corrected, they almost had my car set on fire from fuel pouring on the engine.

At the end of May 2024 my car was diagnosed with a faulty fuel injector that caused sputtering and problems accelerating. I was driving on a busy freeway when my car began to shake and sputter and lose power. A check engine light came on when the car first started to shake and sputter. I was able to pull off the freeway but, in an area, where I was unfamiliar. I was able contact family nearby who assisted me in driving the car slowly to a Hyundai dealership about 15 miles away. This happened on a holiday weekend and I had to get a rental car as the dealership was unable to service the car for several days. The dealership diagnosed the car as having a faulty fuel injector and a new fuel injector was installed. On December 5, my car again started sputtering and shaking and had problems accelerating. It needed to be towed to a Hyundai dealership about 50 miles away from my home. I am currently waiting for them to diagnose the problem.

On 10-11-24 the panoramic sunroof on our car exploded. We were driving at the time at approx 45mph, clear and 60° out, and we heard a loud bang and in looking around for the cause saw the sunroof looked like crackle glass. We closed the sunshade in case it fell on us, and within a minute it did just that. Had we not closed that shade we would have been showered with glass. We did not see any obstacles coming at us and there were no cars around close enough to throw up a rock. After calling our insurance company to start a claim I did some research online while waiting for the adjuster to call. I discovered the class action suit regarding the exploding sunroofs and realized that is what had just happened to us. I then spoke to Hyundai customer service and started an incident report. We were finally able to take the car to a dealer on 10-31-24 and requested the repair be covered under the limited warranty. They eventually agreed to repair it under warranty and we picked the car up on 11-29-24. We were without the use of it for 7 weeks. We knew we would never trust that it wouldn't happen again and that we would need to trade it in. We did just that 3 days later at a different dealership. Of course we lost money on the car. There were no prior warnings with any lights, noises, or anything. No other vehicles or people were involved and no police report or anything was made. Had we been going faster or on a multiple lane road, or had the glass fallen as soon as it exploded, I believe the shock and reaction would have ended in an accident and severe injury to us or others. Pictures are available but they were taken after we cleaned up the mess.

The backup camera turns off without warning. Suv is low miles. Hyundai has a recall for this on other models. I'd like to see it extend over to the Tucson also.

This is the 3rd time that my 2yr old Tuscon failed and had to be towed in a 4 month period. I was at a light and when it turned green, the vehicle barely moved when I pressed on the accelerator. I was only able to drive a few feet and pulled over and had to have it towed again. They are only replacing the fuel injectors as they fail!!

While on a trip my wife started out leaving the hotel as normal. After a minute of so, we lost the ability to accelerate as if the Tuscon was not responding to the gas pedal. We were lucky we were in town so we pulled into a gas station and turned off the truck. I thought it might be bad gas so we filled the tank with hi-test and turned off several features that are related to speed control (like tracking the speed limit etc.) I have noticed at the same time we lost the ISG system (Idle stop and Go). The indication in the owner's manual points to a battery function that detects the battery is fully charged. I used a voltmeter and the battery reads 12.5v and is charging at 14v. See today's recall for Hyundai vehicles, I think the problem involves a lot more vehicles. If you check the Hyundai forum, there are a lot of complaints on Tucson as well. I hope you take this into consideration when looking into this intergrated charging control issue.

12-volt battery dead after 5 days sitting in garage without starting the car. As a result, the doors could not be opened without removing the cap covering the door keyhole. This cover was very difficult to remove and required roadside assistance. The dealer service department advised on 10/28/24 that the battery required replacement but that no batteries were available. The dealer service department advised that procuring a replacement 12-volt battery would take 1 to 3 months. The car is in the possession of the dealer service department and cannot be driven as of today, 11/23/24.

The fuel injection system has failed 3 times now causing the car to become slow/sluggish while driving (sudden slow down and lurching). This is a known issue with the car per [XXX] . Each time, the dealer has stated it's a known issue that's not covered by warranty or recall. Each time, the technician has stated that they are unsure why it hasn't been recalled given the prevalence of the issue and the risk of causing an accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)