2013 HYUNDAI TUCSON Complaints

I RELIGIOUSLY MAINTAINED MAINTENANCE ON MY SUV, BUT OUT THE BLUE, LAST WEEKEND 7/29-30 I WAS AT A LIGHT AND THE CHECK ENGINE LIGHT APPEARED AND SOMETHING BROKE IN THE ENGINE AREA, I HEARD A SNAP, IT SOUNDED LIKE A BELT. WELL, I FLAT BED TOWED THE VEHICLE TO THE DEALERSHIP AND TO MY AMAZEMENT, I RECEIVED A CALL FROM THE SERVICE ADVISOR THAT I NEEDED A NEW ENGINE? THE COST WOULD BE AROUND $8,000.00. I RELIGIOUSLY HAD EVERY WARRANTY SERVICE DONE AND THEY CAME BACK WITH MY CRANK SHANK PINS AND PISTONS WERE WORN OUT AND ROD KNOCKING WAS TAKEN PLACE, PLUS NO MORE ROD BEARINGS. I ASKED WHAT COULD OF CAUSED THIS AND HE STATED, "LACK OF OIL?". I NEVER MISSED AN OIL CHANGE ON THE SUV, SO HOW COULD THIS BE?? ALSO, METAL SHAVINGS WERE FOUND IN THE OIL PAIN AND CYLINDER 2 AND 3 GONE. THERE WAS A RECALL ON THE SANTA FE SUV 2011-2013, KIA 2011-2014 WHEREBY THE SAME THING CRANKPINS, METAL SHAVINGS FOUND, THE EXACT WORDING FROM THE CLASS ACTION LAWSUIT (FOUND ONLINE) IS "DURING MACHINING OF THE ENTIRE ENGINE, CRANKSHAFT AND CRANKPINS, METAL SHAVINGS MAY HAVE BEEN LEFT WITHIN THE CRANKSHAFT OIL PASSAGES, OIL MAY BE BLOCKED AND CAUSE THE CONNECTING RODS TO WEAR, WHICH WOULD THEN CAUSE HEM TO FAIL AND SEIZE THE ENGINE. NOW, THEY DIDN'T LIST MY VEHICLE, BUT IT'S THE EXACT AND SHOULD BE INVESTIGATED SINCE MY VEHICLE HAS THE SAME ENGINE! ALSO, THIS OCCURRED AT EXACTLY 100,000 MILES WHEN THE WARRANTY EXPIRED. NOW, THE SERVICE ADVISORS ARE BEING HORRID AND HEATED EXCHANGES ARE GOING ON WITH THE CAR DEALERSHIP TEAM ON MY CAR REPAIR. IT'S STILL SITTING AT THE DEALERSHIP AND I'M IN AN EXPENSIVE RENTAL. I HAD JUST MADE MY LAST PAYMENT....

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS A KNOCKING NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE ENGINE COMPARTMENT WHILE ACCELERATING. THE ENGINE SEIZED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND ATTEMPTED TO START THE ENGINE, BUT IT FAILED. THE VEHICLE WAS TOWED TO THE DEALER (HEADQUARTERS HYUNDAI LOCATED AT 3775 N US HIGHWAY 17-92, SANFORD, FL, 32773) WHERE IT WAS DIAGNOSED THAT THE SECOND BEARING MELTED AND THE ENTIRE ENGINE NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND COULD NOT BE SERVICED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

I OWN A 2013 HYUNDAI TUCSON WITH 70,000 MILES ON IT. I MAINTAIN IT PROPERLY, USE SYNTHETIC OIL REGULARLY, BUT THE ENGINE SEIZED YESTERDAY WHILE DRIVING ON THE PENNSYLVANIA TURNPIKE. HYUNDAI KNOWS THEY HAVE A PROBLEM WITH THEIR ENGINES AND I AM HOPING MY ACTION TODAY WILL LEAD TO A RECALL OF THIS TYPE OF VEHICLE.

SINCE PURCHASING THE VEHICLE IN 2013, THE SERPENTINE BELT HAS SHREDDED ON MULTIPLE OCCASIONS WHILE DRIVING AT SPEEDS OF 50-70 MPH. THE SERPENTINE BELT HAS BEEN REPLACED 5 TIMES DUE TO A CONTINUOUS OIL LEAK SATURATING THE BELT OVER EACH PERIOD OF 6-9 MONTHS, WATER PUMP PULLEY DEFECT AND THE ALTERNATOR SEIZING AFTER IT WAS REPLACED 90 DAYS PRIOR. THE CAR WAS IN MOTION ON CITY STREETS. EACH TIME THE BELT SHREDDED, THE VEHICLE REQUIRED A TOW TRUCK (TWICE)

THE BLUETOOTH ANSWER BUTTON ON THE STEERING WHEEL DOES NOT WORK NOR DOES THE VOLUME DOWN. THEREFORE, I AM HAVING TO TAKE MY EYES OFF OF THE ROAD TO ANSWER A PHONE AND TURN VOLUME DOWN. THIS MAKES THE HANDS FREE FEATURE NON EXISTENT. THIS HAPPENS WHILE DRIVING.

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DUPLICATED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NOTHING COULD BE DONE TO ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.

WHILE DRIVING, ON DIFFERENT ROADS (I.E. - INTERSTATE, CITY,) THE ENGINE REVS OVER TO THE RIGHT WITHOUT MY CHANGING GAS PEDAL PRESSURE. MY CAR IS ON CRUISE WHENEVER POSSIBLE. THIS HAPPENS INTERMITTENTLY WHILE DRIVING. SPEED CAN VARY, AS ON THE INTERSTATE OR ON A CITY STREET. I PLACED A DATE WHEN IT PROBABLY STARTED, AS IT HAS BEEN GOING ON A LONG TIME. HYUNDAI TODAY TOLD ME THERE IS A REVVING ISSUE, BUT NOT THAT APPLIES TO MY VEHICLE; HOWEVER, I AM ON THE PHONE TELLING HIM IT HAS BEEN HAPPENING TO MY VEHICLE A LONG TIME.

MY TOUCH SCREEN (NAVIGATION/RADIO/ETC) DOES NOT LIGHT UP WHEN THE WEATHER GETS TOO COLD. THE SCREEN HAS A BACK LIGHTING BUT IS COMPLETELY BLACK. THE RADIO WORKS AND I AM ABLE TO CHANGE CHANNELS. WHEN I TOUCH THE BLACK SCREEN, I CAN TELL THAT IT IS CONTROLLING IT BECAUSE IF I HIT THE RIGHT SPOT, THE CHANNEL WILL CHANGE. I HAVE TAKEN IT TO THE DEALERSHIP TWICE FOR REPAIR. THE FIRST TIME IT WAS A WARM DAY AND THE DEALER WASN'T ABLE TO FIND AN ISSUE. THE SECOND TIME, THEY TOLD ME THE SCREEN WAS OBVIOUSLY DEAD AND I WOULD NEED TO REPLACE IT AT A COST OF $600. ONE WEEK LATER AFTER I HAD BEEN DRIVING IT FOR SEVERAL HOURS, THE SCREEN TURNED BACK ON SO IT OBVIOUSLY IS STILL OPERABLE. I HAVEN'T HAD IT TURN ON AGAIN SINCE. I FOUND A TSB THAT I BELIEVE MAY ADDRESS THE PROBLEM - TSB #14-01-031-1. NHTSA ID #10060593.

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY ROLLED BACK AFTER THE GEAR SHIFTER WAS PLACED IN PARK. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO A PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

PURCHASED CAR NEW IN 2013. HAD VEHICLE IN FOR 20,000 MILES SERVICE AT 19, 700 MILES. TREADS ON ALL 4 TIRES ARE AT 5/32. TIRES ARE THE ORIGINAL KUMHO SOLUS KL21. WAS IN CONTACT WITH HYUNDAI AND KUMHO, NO WARRANTY ON THE OE TIRES. NEED TO REPLACE THESE TIRES. I DIDN'T EXPECT A NEW CAR TO HAVE SUCH CHEAPLY MADE TIRES ON IT.