2022 HYUNDAI TUCSON Complaints

I have a lot of questions. I bought the best trim car for safety, but as a result, nothing worked. The damage to my family caused by this was a lot of damage mentally and physically, and it took a lot of time for these results to come out. That ended my view of Hyundai/Kia as a Korean American living in the U.S. I will never repurchase a Korean car. I suspect a sudden acceleration. I decided to report to NHTSA/BBB/Hyundai Motor America/FTC.

On June 1, 2023 I was driving on a highway, suddenly lost the ability to accelerate, the car suddenly losing power and a warning message said to leave the road and have hybrid system checked. I pulled over, car idling, reentered highway only able to use low speed ( was 55 mph zone) to get to an exit a short distance away I had to be towed, the warning message still appearing at the dealership but no problem could be identified. This was an extremely dangerous situation, I have not had a problem like this again but remain concerned about a reoccurrence I have reached out to Hyundai about my concerns about 1) how roadside assistance was handled (response obtained) and 2) my concerns about this vehicle failure. I have reached out again this month to Hyundai, last contact they did not have the correct car or case number, have not called back since . This is case #21511789

This car has 36,000 miles, purchased new and serviced on schedule. The car is at the dealer for the third time since purchase. The first was a fuel injector issue/drivetrain error. The second time was a bad spark plug. The most current issue is another fuel injector. People on the internet have reported similar problems. The dealership has directed us to come get the car, which is unacceptable, because this is an engine error. I spoke to Hyundai Customer Car and they directed me to rent a car at my own cost and to not drive the car.

For the second time vehicle has lost power and slowly began slowing down. This time it was on the interstate which almost caused a collision with a semi. It is due to faulty fuel injectors which is a known issue with hyundai.

I was driving & my sunroof shattered. My sunroof was closed but it completely broke. It sounded like a loud bang, or gun shot. When I pulled over, I realized it was the sunroof.

Driving interstate right lane cruise control set at 73 mph. Car in front of me proceeded to leave lane to the left in order to pass 18 wheeler in front of it. Noticed my car felt different at that time and looked at dashboard to see cruise control now set to 110 mph and speed almost 90 mph. Documented with photo. Disabled cruise with breaking. Shared this on Tucson forums Reddit and Hyundai Forums with confirmation that this has and is happening.

•What component or system failed or malfunctioned, and is it available for inspection upon request? High Pressure Pump Assembly. Yes, it is available for inspection upon request. •How was your safety or the safety of others put at risk? Car lost ability to accelerate and stalled while driving on freeway with heavy traffic. •Has the problem been reproduced or confirmed by a dealer or independent service center? Yes •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning messages. The car didn’t seem to smoothly respond to pressing the accelerator, but the issue resolved until it didn’t.

The collision avoidance system has been going off randomly when there are no cars around, and also in the middle of traffic when I am more than two car lengths away from other cars; when I am on the highway driving fast and when I am on side streets driving slow, and even in my driveway. Additionally, some of the times that the warning system flashes and sounds off the car brakes and stops in the middle of the road. There is no pattern for when the incidents occur not are there any adverse road conditions. Roads here are flat and this has occurred during periods of no rain. Safety of myself my passengers and other driver is at risk due to the vehicle stopping for no reason. I took the car to the dealer, and they could not duplicate the problem and did not find any issues when checking the diagnostics.

I am writing to express my deep concerns regarding a series of ongoing safety issues with our HYUNDAI TUCSON 2022 (leased in 2022). We have encountered alarming problems that are affecting the safety and reliability of the vehicle. On July 29, 2023, my husband was driving the vehicle up a sharp incline when the car started shaking/jolting and abruptly shut off. This resulted in a highly dangerous situation as the car began to roll back. He was unable to restart the vehicle, and it had to be towed to the nearest Hyundai dealership. It took over a week for the dealership to address and rectify the issue...so we thought (see below). Also, please note that there was smoke coming out from the exhaust when the tow truck came. It looked like smoke from a flame inside. Fast forward to November 8, 2023, the vehicle was experiencing the same issue as before: continuous shaking/jolting, and the vehicle abruptly shut off once again... stalling in the middle of a highway. A police officer saw what happened and helped my husband relocate the vehicle to the shoulder of the highway to avoid oncoming traffic/collision. He waited with my husband as he kept trying to get the vehicle to turn on. After 30 min, he was able to get it back on. The "check engine" light was illuminated. My husband drove home while the car was still shaking/jolting. We plan to, once again, have it towed to the nearest Hyundai dealership today. We were told the issue had been "resolved" from the last time this happened in July. Clearly, it was not resolved and I feel this vehicle should be recalled. These recurring problems are deeply unsettling for a vehicle that is not even two years old. Given the repeated and unresolved safety issues with this vehicle, I am concerned for the safety of myself, my family, my unborn child as I am expecting and other road users. I would like to request your immediate attention and intervention to address these problems effectively.

In the last 4 months my vehicle has had 2 bad fuel injectors. In both instances my check engine light came in while I was driving down the road. The vehicle shuttered and could not accelerate. Luckily both times J was close to home and was able to turn around. This came with no warning. Both times, I had previously driven the car that day with no issues. When I went out for another trip, the vehicle then had an issue. I am concerned the fuel injectors for this vehicle/model may have a defect of some kind, as I have lost two in a very short amount of time. If this happened in a congested area or highway it could absolutely present a safety issue. The first incident occurred when the vehicle had about 59,000 miles on it.