2018 HYUNDAI TUCSON Complaints

TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE HIS MOTHER WAS DRIVING AT 30 MPH, SHE WAS STRUCK FROM THE FRONT PASSENGER SIDE BY ANOTHER VEHICLE THAT WAS TRAVELING 40 MPH. THE CONTACT STATED THAT ALL THE AIR BAGS DEPLOY EXCEPT THE DRIVER SIDE CURTAIN AIR BAG. THE DRIVER SUSTAINED BROKEN STERNUM, BROKEN RIBS BROKEN LEGS AND HEAD TRAUMA. THE OTHER DRIVER SUSTAINED BROKEN BONES BOTH DRIVERS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.*DT*JB

I WAS MADE AWARE OF THE RECALL ON CERTAIN HYUNDAI TUCSON'S 4 MONTHS AFTER THE RECALL WAS ORIGINALLY PUBLISHED IN SEPTEMBER 2020. I WAS ALSO NOT MADE AWARE FROM HYUNDAI, BUT FROM CARFAX VIA EMAIL. WHEN I RESEARCHED THE NEXT STEPS AND MADE AN APPOINTMENT TO HAVE THE ISSUE REMEDIED. I RECEIVED A TEXT THE EVENING BEFORE MY APPOINTMENT THAT THERE IS NOT A REMEDY FOR THIS RECALL YET.

ONGOING ISSUES WITH THE ENGINE TRANSIMISSION. AFTER 3 DEALERSHIP VISITS, PROBLEM WAS DUPLICATED AT BOB MAYBERRY HYUNDAI-MONROE, NC. WE WERE TOLD THIS WAS A KNOWN PROBLEM AND "FIX/PART" WAS COMING IN MARCH/APRIL 2020. I WAS NEVER CONTACTED. CONTINUED TO DRIVE THE CAR UNTIL FINALLY GOT FED UP WITH THE SAME ISSUE. I WENT TO OTHER DEALERSHIP (KEFFER HYUNDAI-CHARLOTTE, NC.). WAS TOLD THEY HAD TO REPLICATE BUT TECH COULD NOT. (REPAIR INVOICE STATES THEY DROVE THE CAR 1 MILE!) (THE DEALERSHIP WAS TOLD THIS WAS AN INTERMITENT PROBLEM). THE PROBLEM IS WHEN DRIVING VERY SLOW IN STOP & GO TRAFFIC, THE CAR JUMPS SIMILAR TO SOMEONE LEARNING TO DRIVE A STICK SHIFT AND HAVE PROBLEMS WITH THE CLUTCH. I WAS AT A STOP SIGN ONE DAY...AT A COMPLETE STOP. I PROCEEDED TO MOVE FORWARD AND THE CAR STOPPED ABOUT 3 FEET AFTER MOVING. HAD I PULLED OUT IF THERE WAS ALOT OF TRAFFIC, I WOULD NOT HAVE HAD TIME TO MOVE IN THE ROAD. I DO NOT HAVE ALL INVOICES FROM FIRST DEALERSHIP (BOB MAYBERRY HYUNDAI-MONROE,NC), BUT THEY WILL HAVE EVERYTHING IN THEIR SYSTEM. I CAN REQUEST THIS DOCUMENTATION IF NEEDED.

TL* THE CONTACT OWNS A 2018 HYUNDIA TUSCON. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, A LOUD KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT AND THE VEHICLE SUDDENLY LOST POWER AND STALLED. MOMENTS LATER SMOKE AND FLAMES WERE PRESENT COMING FROM THE ENGINE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND TOWED AWAY. A POLICE AND FIRE REPORT WAS TAKEN AT THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER LEN STOLER LOCATED AT 11275 REISTERSTOWN RD, OWINGS MILLS, MD AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,400.

I WAS DRIVING AT 730 AM WITH NOT VERY MANY PEOPLE ON THE ROAD. AND MY CAR WAS LOUD LIKE A WINDOW WAS ROLLED DOWN. AND I SAW SOMETHING FLY OFF THE ROOF OF MY CAR LIKE A SHEET OF ICE, BUT IT WAS IN THE 50'S OUTSIDE. I TRIED ROLLING THE WINDOWS UP, BUT THEY WERE ALL ROLLED UP. AND I KEPT HEARING RUMBLINGS OVER MY HEAD. I WAITED TIL I WAS BACK ON A SURFACE STREET AT A STOP LIGHT AND OPENED THE SUNROOF AND SAW THAT MY SUNROOF WAS BROKEN AND THE RUMBLINGS WERE THE PIECES OF GLASS THAT HAD SHATTERED. I JUST HAD MY VEHICLE'S SAFETY INSPECTION DONE ON 11/05/2020 BY TRIPLE A.

CAR CONSTANTLY HESITATES WHEN STARTING TO ACCELERATE. WHEN YOU BEGIN TO ACCELERATE FROM A STOP, THE CAR HESITATES FOR SEVERAL SECONDS BEFORE BEGINNING TO MOVE. THIS IS VERY DANGEROUS WHEN MAKING TURNS AT STOP LIGHTS OR IN INTERSECTIONS. GOING AT HIGHWAY SPEED THE CAR RUNS FINE AND ACCELERATES WITHOUT ISSUE. THE PROBLEM IS WHEN AT SLOW SPEEDS OR AT A STOP AND YOU NEED TO ACCELERATE. ALSO, WHEN GOING SLOW OR SLOWING DOWN TO A STOP, THE CAR SEES LIKE IT IS GOING TO STALL AND THE ENGINE/TRANSMISSION BEGINS TO JERK AS IF IT IS ABOUT TO STALL. WHEN DRIVING THROUGH A PARKING LOT AT SLOW SPEEDS WITH SOME QUICK ON/OFF BREAKING, THE CAR HESITATES AND FEELS LIKE IT IS GOING TO STALL.

TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT STATED WHILE IDLE ANOTHER VEHICLE DRIVING APPROXIMATELY 55 MPH CRASHED INTO THEIR VEHICLE FROM THE REAR CAUSING THEM TO REAR END THE VEHICLE IN FRONT OF THEM. THE CONTACT STATED THE SEAT BELT FAILED TO RETRACT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT HIT HIS FACE ON THE STEERING WHEEL. THE PASSENGER RECEIVED SHOULDER INJURIES. OTHERS INVOLVED DID NOT RECEIVED INJURIES. THE CONTACT AND THE PASSENGER RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND HAS NOT BEEN OFFICIALLY DEEMED TOTALED AS OF YET. A POLICE REPORT WAS FILED. THE CONTACT HAD NOT CONTACTED THE DEALERSHIP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 24,000.

THE TRANSMISSION SEVERELY LAGS IN THE INITIAL TRANSITION INTO FIRST GEAR, AS WELL AS FROM FIRST TO SECOND. WHEN INITIALLY ENGAGING INTO FIRST GEAR FROM REVERSE, THE CAR RUMBLES AND CHOPS INTO FIRST GEAR. ALTHOUGH THIS IS A DUAL CLUTCH CAR, IT SEVERELY LAGS INTO ACCELERATION, CAUSING A MAJOR SAFETY HAZARD, ESPECIALLY ON THE FREEWAY. WE HAVE TAKEN THE CAR TO THE DEALER FOR REPAIRS BUT THEY HIDE BEHIND THE EXCUSE THAT THIS IS A DUAL CLUTCH TRANSMISSION. THE ISSUE FIRST OCCURRED AT AROUND 500 MILES. IT HAS ONLY GOTTEN WORSE SINCE.

SO I PURCHASED MY CAR MARCH OF 2019. IT FIRST STARTED OFF REALLY GOOD BUT THAN A FEW MONTHS LATER THE CAR HAS BEEN HAVING A ISSUE WITH KEEPING OIL I HAD IT CHECKED NUMEROUS TIMES AND NO ONE SEEMS TO FIND THE ISSUE. I COULD LITERALLY GET OIL CHANGED AND WITHIN THREE FOUR WEEKS MY ENGINE IS EMPTY AND SOUND REALLY ROUGH. THE CAR STALLS AND MY RPM GOES UP OUT OF THE BLUE AS IF I HIT THE GAS. I'M EVEN HAVING A ISSUE WITH TAKE OFF FOR IT TO BE A BRAND NEW CAR MY CAR TAKE FOREVER TO PICK UP SPEED AND SOME TIMES IT ACT AS IF IT DON'T WANT TO MOVE.

THE ENGINE FEEL AS IF IT'S GOING TO TURN OFF WHEN COMING TO A BRAKE OR BRAKING SOFTLY AFTER THE CAR'S BEEN RUNNING FOR ABOUT 5 MINUTES. I'VE TAKEN IT TO DIFFERENT DEALERS AND NOONE FINDS WHATS WRONG WITH IT. NO CHECK ENGINE SIGNS SHOW OR REPAIR CODES SHOW WHEN CHECKED. I DON'T KNOW WHAT IT COULD.