2016 HYUNDAI TUCSON Complaints

On the way to work this morning, the rear lift gate came unlatched and did not stay secure. Although the lift gate did not raise while on the highway, it did rattle and bounce. The temperature outside was approximately 21 degrees Fahrenheit. A couple other similar events have occurred at below freezing temperatures.

On Sunday, February 26, 2023, as I was en route to my home in Liberty Hill, Texas, I heard a noise from what seemed to be under the hood. The noise sounded somewhat like a card in bike spokes. No warning lights were lit. When I arrived home, I had a neighbor listen to the noise. His opinion was that it sounded like the rods & to take it to a mechanic. I had a friend take me to the nearest garage/mechanic on Monday to make an appointment. I took my car to Cross Tech Automotive at 8 am on February 28. The 5 miles to Cross Tech was the only time I drove the car after the initial noise on Sunday 2/26/2023. The technician remarked that it was crazy that no warning lights were on, given the noise made by my car. After the car was examined, I was told that my car had no oil in it. I had routine oil changes done throughout the time I owned the car since late 2015. In fact, I’d asked the mechanics to do an oil change while the car was in their facility. There were never any oil on my driveway to alert me to a problem. There had been no sign of any problem until the noise I heard 2 days prior. And never a warning light of any kind. I was given an estimate of $12,000.00 to replace the motor, including labor. Because it didn’t make sense to spend $12,000 on a vehicle that was likely worth $15,000 prior to this problem, it was necessary to buy a different car. After doing an internet search, I discovered that excess oil consumption appears to be a problem with 2016 Hyundai Tucsons, among other Hyundais and Kias. I was never made aware of any issues by Hyundai Motor Company. The technician who diagnosed the problem wrote a brief description of what he found. I can provide this description. The invoice was for the diagnosis not repairs of any kind.

All 4 windows have a failed regulator. It's a plastic gear attached to the window motor. The windows do not stay up/closed. I am afraid they will fall and break while driving. The Hyundai dealership quoted 3,800 to repair them.

Engine light came on Feb 26th car started shaking got it towed to the dealership morning of Feb 27th Was told: Foiled oil returning ring caused oil consumption, burning oil overheated valves and caused cylinder wall damage and 4 valves to burn holes in them leading to low engine compression and loss of power. Engine needs to be replaced to fully correct the issue. Hyundai is refusing to cover the cost because I am 2nd owner, even though my car has under 100,000 miles on it.

The vehicle engine stopped working while on the interstate. The oil, battery and engine lights all came on with no warning. I was able to safely pull aside in order to avoid an accident. The vehicle was towed to the dealership where it was diagnosed to be an engine block failure. After doing my research I learned that Hyundai had a Theta Engine Settlement from 2021 however my 2016 Hyundai Tucson was not listed in the settlement. The years that were affected skipped 2016 and 2017. Online I have found many 2016 owners with the same issue. The vehicles built in 2016 and 2017 also needed to be reviewed for faulty engine blocks. This is a safety hazard. My vehicle has been in the dealership awaiting a new engine for over 7 weeks. Hyundai says that part is on backorder. There has been so many vehicles in need of a new engine due to the faulty block that the manufacturer can't keep up. And we are stuck paying car rental fees.

My car is currently around 126,000 miles. I got a tune up last year. About a week ago the car started to jumping and driving very slowly while I was on the highway. The check engine light started flashing so I pulled over. After a few minutes I attempted to drive up and the car made it. I spoke with my mechanic and scheduled to bring it into him after getting the check engine light code read. The codes were related to a misfire on spark plug 2 and 4. I then had those replaced. When picking up the car, my mechanic let me know that the engine was producing metal shaving and they were getting on the spark plugs which was causing the issues to keep according. He let me know I would probably need a new motor. After doing some research I found Hyundai Tucson around my same year have a similar issue with the motor going out very early in the cars life. I’m not sure why they weren’t already included but I believe the 2016 Hyundai Tucson need to be investigated for the issues as well. The car is only worth $7,000 with a working motor so it doesn’t make sense to buy a new engine but I still own payment on this vehicle and it’s completely unfair for Hyundai to vehicles like this and not take accountability. I’m planning to get the code read on the car again and actually write down the number so I can reference it here for you information.

The door latch has failed on now 2 of my doors. The rear driver side door will not open from either the inside or outside and the front passenger door will not open from the outside without pulling the handle 5 to 7 times. I have looked at the other comments from other people with this car and this is a known issue, this should be made a recall since so many people are having the same issue.

Cheap plastic regulator for the driver side window broke and can't roll up my window

Passenger rear doors fail to un-lock completely , so unable to open using outside handles and inside handles. Passenger rear door completely unusable , drivers side rear door works 50% of the time after several pulls on door handles. Will not fully unlock with any switches or key fob. Safety risk in case of accident with children in the back seats.

I am referring to two notices; see attached. Inability to accelerate from a Stop and Rough idle in drive. The dealership, DeMontrond Hyundai Service Center will not repair as a recall. Please advise. Thank you, [XXX] [XXX] [XXX]. Due to this problem, the car is hesitant to accelerate which causes problems INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).