2016 HYUNDAI TUCSON Complaints

The car started to shake while driving on the highway and it lost power causing it to slow down dramatically, the car driving behind almost hit my car. The issue started with the engine losing motor oil, the dealership said there were no oil leaks and maybe the head gasket needed to be replaced. After the incident one the highway, the car was towed to the closes dealership for service, after diagnosing it was determine that cylinders 1 and 2 are miss-firing and the piston were stuck making it loose compression. Dealer said that they have seen this before, but my VIN does not take part of a recall campaign with other cars having the same symptoms.

When driving the vehicle is slow to accelerate hence posing a risk of being rear ended. It makes loud noises when going down hill and it tends to slow down even when you're foot is on the gas pedal. This is a concern for me since I have a small child that rides with me to and from school. The passenger a d driver doors jam on multiple occasions. The non acceleration especially when merging on highways or after traffic light stops is very dangerous since the person behind has no idea what's happening. When you stop the vehicle on a hill at a traffic stop and it's time to go on green the vehicle tends to pull back abit before accelerating, making the person behind wary of being hit. The loud noises made by the vehicle especially driving down a hill are just annoying, if you break to go slower, the noise is even louder. The lack of acceleration and jamming that the vehicle has me very worried for my safety and that of my young child, since we use the vehicle everyday for school drop offs and pickups and work. I am wary of driving it for any other reason that that which isn't fair because I pay for the car each month!!

The automatic windows broke in all 4 windows and I am unable to roll down my windows in the case of an emergency. The dealer confirmed this is an issue. This is a known issue on the 2016 Tucson.

Earlier last year (a few months after purchase), I took my vehicle in for a routine oil change and was informed there was barely any oil in the vehicle. The prior oil change occurred less than 3500 miles before, plus there were no warning lights. After this occurred a second time (only 2600 miles between changes), the dealership recommended a series of oil consumption tests. I was informed the vehicle failed and the information would be provided to corporate. HMA (corporate) declined to address the issue as I was the 2nd owner and purchased the vehicle outside of warranty mileage, 60k. Vehicle was purchased with under 61k miles. With a recent oil change, I was informed that it is a matter of time before my engine fails. I do not know when this will occur and the vehicle gives me NO warning that the oil is low.

I heard a knocking sound on the morning on 1/6/22, immediately took it to a Hyundai (Capital Hyundai) dealership who informed me it was a known issue they are having to rebuild tons of engines. They would not be able to even look at my car for a few weeks, but I needed to leave it because the engine could seize at any moment. While thy offer loaner vehicles, I wasn't eligible because of the time before they even could look at my car. After paying to rentals out of pocket for two weeks, I received a call today to tell me that because I'm not the original owner (I'm the 2nd owner) they are not honoring the rebuild and I could pay them $8300 plus and additional $2500 to repair their known issue that their Service manager acknowledged. Not to mention Hyundai recent class action lawsuit in 2021. If that wasn't enough, I just received a call from Hyundai corporate office to say sorry if you were the original owner, we could help. I asked the representative if it was a company practice to use that as a deterrent from acknowledging their design/mechanical fault to save cost and she said I'll make a note of that. Is there anything I can do? My vehicle has been serviced every 3000 miles and I have my records. Considering contacting my attorney as well

Engine failure while going 70mph on the highway - huge safety issue! Spark plugs totally covered in oil and the engine has major known oil consumption issues. Also 3 of our 4 door actuators broke - huge safety issues as we have kids in our back seats in car seats. This form doesn't have enough room for the letter I have composed about the specifics of the situations. Hyundai has known issues with their engines and some are under recall. We were told ours is not under recall and they will not fix it or help at all to fix it even though many of their engines have/had the same issues as ours and those engines are under recall.

Put the car in Drive and car failed to move with motor revving. Car finally moved about 20 mph max. Attempted to shift the car in and out of gear as well as shut it off and problem still existed. Got it home and made arrangements for tow truck to haul to dealer. In moving it the next day to prepare for tow truck the transmission worked normally and drove it to the dealer. Dealer could not duplicate the problem so they said there hands were essentially tied. Did and internet search on 2016 Tuscon DCT transmission problems and found the problem is very common. Hyundai attempted to address it with a computer update which this car has had. Many people have been placed in very dangerous situations with this problem. No warning lights were displayed despite the car being essentially undriveable . This is a known safety issue which should be addressed by the manufacturer. A car that suddenly becomes undriveable in traffic or leaving you stranded in the middle of nowhere is definitely a safety issue.

The contact owns a 2016 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the vehicle entered drive-safe mode with the check engine warning light illuminated. Due to the failure, the vehicle was towed to a local dealer where it was discovered that the engine was extremely low on oil. The contact was informed that the knock sensor and spark plugs needed to be replaced. Upon retrieving the vehicle, the contact noticed that the engine was consuming an excessive amount of engine oil. The vehicle was taken to an independent mechanic for an oil change and the mechanic informed him that the oil consumption issue was related to an unstated TSB. The mechanic referred the contact to the manufacturer to report the failure. The manufacturer was notified of the failure and a case was filed. The manufacturer then referred him to another dealer for an oil consumption test. Once at the dealer, the vehicle did not pass the oil consumption test. The contact was also informed that the pistons were failing; however, the engine could not be replaced under warranty until the engine completely failed. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was 72,856.

While driving on an interstate the engine lost power and I pulled over to the shoulder. Popped the hood and the engine cover was blown back and the engine was on fire! Had 3 passengers, dog, and luggage in the car. Was able to get most out before the fire spread. Left family stranded hours from home on side of interstate. Unsure of exact cause of the engine fire. Fire spread to entire car before fire department came to put it out.

The vechicle was recalled for door locks that failed to work. Within weeks 3 of the automatic windows failed. One of the windows won't stay closed and can be easily opened by anyone simply pressing on the window and pushing it down. Its impossible to lock the vehicle for protection. The other windows won't roll down its impossible to use them to exit the vehicle in an emergency.