2021 HYUNDAI TUCSON Complaints

The rear view camera is nonexistent at night, and I can't see a thing when parking.

The contact owns a 2021 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The contact stated that the vehicle failed to exceed 20 MPH. The contact stated that the failure had occurred while driving on a busy highway. The contact safely pulled over to the shoulder of the roadway. The vehicle was then towed to the dealer, where it was diagnosed with engine knock sensor failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the repair was not covered under an unknown recall due to a lack of maintenance records. The contact was advised to contact the Better Business Bureau. The failure mileage was approximately 60,000.

My check engine light came on in the vehicle and immediately the acceleration declined and I wasn’t able to go above 50 mph. I brought the vehicle to the dealership to which the code 1326 came up. I was told it is a rod bearing engine failure and I need a new engine for the vehicle. I was also told my vehicle doesn’t qualify for the recall already made for this damage and code number.

The driver side and center seat belts in the back seat don’t secure. The buckle just slides back out. They’ve apparently been like that since I bought the car in 2020 and just recently had a passenger in one of those seats.

What component or system failed or malfunctioned, and is it available for inspection upon request? Steering column. How was your safety or the safety of others put at risk? Steering column would not disengage and remained locked up after the vehicle was started and in gear. This have caused me to almost get into a few collisions for the same issue. I have had friends and family, most recently my daughter, in the vehicle when these issues have occurred. I have almost collided with walls, cars, etc due to this issue. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Despite the numerous videos I have presented documenting these incidents, they state they have been unable to reproduce. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Manufacture has not inspected the vehicle and keeps sending me to the local dealership where the vehicle was purchased from. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. During the issues where the steering column does not unlock or disengage, it displays a yellow light with a car and key symbol in it. During other issues I have experienced with this vehicle (phantom braking, acceleration / power issues, random dash controls turning on, and the electric e-brake failing to properly disengage, there have been no lots on the dash that were noticeable. Restarting the vehicle tends to rectify the issue.

I was contacted by Hyundai last year about a possible recall on my engine so I brought it in October 2023 to have it checked out. I was told that everything with the car was fine. Fast forward to last week 02-21-2024 and my engine starts shutting off while driving ON THE HIGHWAY? I have it towed to a new dealership in Jacksonville FL Jenkins Hyundai I believe. They inform me that it is indeed the engine and it will be replaced for free under warranty. However, it’s been over a week and the parts for the car are still not available. I have researched online and found I am far from the only one this has happened to. I was not given a loaner car and they did not offer to pay for my rental but I was told they would reimburse me. I was also told that they would just pay every week for a rental car for me but then I was later told that that was a flat out lie. After March 7th when the rental car I have is to be returned I can no longer afford a rental car and will not have access to reliable transportation. This could potentially result in me losing my job. This is unacceptable and Hyundai should be investigated and held accountable for selling cars they know have faulty engines.

Panoramic sunroof spontaneously exploded when driving on highway. No warning. Sounded like a gunshot. Had to pull over on the highway and clean off as much glass as I could so it did not cause injury or damage to other motorists. Looks like many other Tucson owners are experiencing similar issues. Has not been inspected yet as dealerships and insurance are closed today.

AIR BAG ON DRIVERS SIDE DID NOT OPEN SAME THING WITH MY 2019 ELANTRA 3 YEARS AGO

The back trunk latch is failing to unlock. The button can be heard and sometimes it sounds as if the motor is whining. After attempting to unlock the trunk by removing the cover on the safety wire and pulling it, this action was unsuccessful.

September 15, 2023 while driving on the expressway my engine light came on. Vehicle towed to World Hyundai dealership and it was diagnosed as engine seized.