2016 HYUNDAI TUCSON Complaints

The rear doors on both driver and passenger side will not open. They will not open from the outside or inside. This is a safety concern since I have children in car seats. I am not able to secure my children in their seats. My children are not able to exit my vehicle safely. If I were to be in a collision, first responders would not have access to my children. This is not the first Hyundai Tucson to have this problem as from further research, hundreds or owners have complained of this exact problem. Someone should be held responsible and accountable.

The contact owns a 2016 Hyundai Tucson. The contact stated while coming to a stop at approximately 2 MPH at a traffic light, the vehicle rolled forward, failing to come to a complete stop, and collided with the rear bumper of the vehicle in front. The contact stated that the "four-way braking" warning light and another unknown light were illuminated. The contact stated that there was damage to the rear bumper of the vehicle in front. The police were called but no report was written and there were no injuries. The contact had driven the vehicle to a local dealer where it was diagnosed with an issue with the ABS related to NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) and needed to be taken to a manufacturer dealer for repair. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 59,000.

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the oil level warning light was flickering. The contact stopped and checked the oil level and continued to drive. While driving, there was an abnormal sound coming from the vehicle before the engine seized. The vehicle was towed to the local dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 92,976.

The contact owns a 2016 Hyundai Tucson. The contact stated that the brake pedal made an abnormally loud grinding sound while depressed. There was no warning light illuminated. The contact was able to drive the vehicle to her residence. The vehicle was taken to an independent mechanic the next day. The independent mechanic diagnosed that the vehicle rear brakes had failed; and both the rear brakes and rotors were replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.

Multiple door latches failing all within the past 6 months, UNABLE to open from inside or outside. Rear doors both failed within weeks of each other. Front driver's side door is now beginning to stick, which is how the other failing doors began to initially fail. If you Google this issue, you will see it is a common problem for 2016 Hyundai Tucson model. This is a critical issue as all door latch assemblies are failing at the same time on my vehicle, which will make it nearly inoperable, as well as a safety issue if I or my 3 children are unable to enter or exit the vehicle. I took the vehicle to a local ASE certified repair shop and they stated that the cables inside the latch assembly become stretched or compromised. They were able to perform a temporary fix, but they said in order to completely fix the issue, the entire latch assembly needs replaced. The temporary fix did not even last for 3 days and cost me $300. Cost for the assembly part alone for one door is approximately $200. If you add that to labor, I will be spending nearly $1,600 to replace all 4 door latch assemblies. This should not be the consumer's responsibility as it is an ongoing issue for this make and model year. I have submitted a complaint for recall directly to Hyundai US, but this is a critical issue, and something needs to be done immediately!

The contact owns a 2016 Hyundai Tucson. The contact stated while driving at an undisclosed speed and attempting to merge into traffic, the vehicle failed to accelerate as needed. The contact stated that the vehicle failed to accelerate above 40 MPH while depressing the accelerator pedal. The contact stated that the vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 85,000.

The contact owns a 2016 Hyundai Tucson. The contact stated while the vehicle was parked, she attempted to open the front passenger's side door using the driver's side power door lock switch however, the door failed to unlock. The contact engaged the front passenger's side door lock switch but the door failed to unlock. The contact also stated that the door would not unlock from the outside. There were no warning lights illuminated. The contact continued to manipulate the door switches until the front passenger's side door unlocked. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 80,000.

Rear passenger door will not open from inside or outside when clearly unlocked. Safety concern if must exit vehicle quickly in case of emergency.

While exiting from interstate the car lights all went out and the car stopped and nothing would work. After a little time the car started and warning lights were on dash. I drove home and then the light would not shut off and I had to manually go turn them off. The new morning the car started and no warning lights were on. Now the radio turns off on it on and the cruse control is not setting. Also the drivers side window stops in when going up.

Traveling with my family my vehicle just completely gave out at high speeds on the highway. I managed to safely navigate to the shoulder and wait in the freezing cold for a tow. Initially I was told the issue was due to lack of maintenance but upon further investigation it was uncovered that this was an unaddressed recall issue. The engine threw a rod bearing and caused damage to the rod, engine, battery, and spark plugs causing all to be replaced. There were no indications of what was about to happen prior to it happening. Thank God there weren’t more people on the road or that we weren’t in a different area.