2016 HYUNDAI TUCSON Complaints

The car vibrates, shakes, when stopped; hesitates, shakes, vibrates on accelerating from stopping, in traffic at stoplights. Incident becomes unsafe in traffic, etc. Reported to Dealer (Horne Hyundai, Mesa, AZ, 85120) and took car in for troubleshooting, diagnostics, or repair(s); twice, 1 st on Jan. 19, 2022, Dealer duplicated the same problem; Dealer technician performed 7 Type Judder Test, Vehicle Failed. Performed Transmission (TCU) update, Vehicle Passed, performed test drive, vehicle passed. Dealer acknowledged the same issue with vehicle; however reported to customer that it passed the Judder Test. Vehicle released to customer, no further testing or logic improvement. Customer drove vehicle home and incident occured again, less than 24 hrs from Dealer troubleshooting the incident. Customer returned vehicle to Dealer on Jan. 31, 2022; with the same issue; vibrating, hesitating, when stopping, and accelerating at stop lights, etc. Safety Issue in traffic. Dealer acknowledged the same issue again. Dealer technician again performed 7 Type Judder test. Judder detected. Performed Dual Clutch Transmission Detection and TCU Software updates, proceeded to test for Judder, Vehicle Passed. Returned vehicle to customer. Customer conferred with Dealer Service Manager about the vehicle issues, and was unable to resolve any further testing or next logical repair issues. Dealer suggested the customer contact the Manufacturer for further issues; unable to satisfy customer complaints of this issue and documented issues with previous recall of 41,000 Hyundai Tucson DCT issues and problems. Dealer could not reconcile with customer on why this VIN number was not included in the recall #149 for Hyundai Tucson vehicles; suggesting we report to NHTSA for the safety issue. This DCT issue is recurring with recurring "reprogramming by the Dealer(s) never really repairing anything, just software updates. Invoices 358494 (2) Horne Hyundai, Apache Junction, AZ 85120

1. January 7, 2022 my vehicle began to lose engine power, as I began to try and find a place to pull over safely, the car stalled. It would not immediately start again for several hours. It had to be pushed out of the way. The engine failed due to wear of connecting rod bearings with no previous indication of engine issues. 2. Due to the sudden stall and having to push the vehicle to a safe location, myself and passengers could have easily been hit by another vehicle. 3. A dealership has confirmed the failed rod bearings. 4. The vehicle's engine has been inspected and photos taken by the dealership and submitted to Hyundai corporate. 5. It was not until the car stalled that the oil light illuminated. When I started the car back up several hours later, all lights were gone and no error codes were present. There was no previous warning lights before this incident.

The contact owns a 2016 Hyundai Tucson. The contact stated that soon after purchasing the vehicle, the vehicle would stall upon depression of the accelerator pedal as the RPM's would loudly rev. The contact took the vehicle back to the independent used auto shop where the vehicle was purchased and was informed that they would not service the transmission or offer any additional assistance. Upon investigation, the contact discovered NHTSA Campaign Number: 16V628000 (Power Train, Electrical System) which he linked to the failure. The manufacturer had been notified of the failure but provided no assistance. The contact called a local dealer and made an appointment for service. The vehicle was not repaired. The failure mileage was approximately 92,000.

The engine has Rod Bearing failure. The engine is a Gamma GDI 1.6 L engine- the same engine that was recalled from the Veloster, for this problem but the Tuscon was not included in the recall. Hyundai has stated they recalled the Gamma GDI 1.6 L due to metal shavings being left in the engine during production that overtime created wear on the rod bearings leading to failure and engine failure. (Which is exactly what is wrong with my vehicle) Hyundai has said they will not fix my engine, and that it is out of warranty. It has been inspected by 2 local mechanics who have confirmed the diagnosis, I have called Hyundai corporate and the local Hyundai dealerships who have provided no help and requested $250 to even look at my vehicle. The oil light came on right before the engine started knocking and it was taken directly to a mechanic. I purchased this vehicle 1 year ago from a reputable used car dealership who will not help me either, the vehicle is now out of warranty, and I still owe $17,000 on the loan. A new engine is $10,000. Hyundai needs to step up and fix this issue.

Failed intake valve/compression valve. It is currently at the dealer I bought it from. I was driving in traffic and it had no power at all. I was almost rear ended several times trying to coast off the road. The dealer took the engine apart and put it back together 3 times and informed me that it will need a new motor. There were no warnings at all before this happened. The dealer nor Hyundia has tried to work with me on the cost. The purchase price was $14,000 and they want to charge $8000 for a new motor. I am still paying for the SUV that isnt running.

All of the window regulators have gone out now 3 within a few months, don't know how there isn't a recall yet. Seems there is a lot of complaints in forums. All within 3 months definitely sounds sus. Most think it's due to the plastic wheel the regulator spins on. The heat melts it over time. I only have 49,000 miles on the car at this time. They want 2,300 to fix it.'

The contact's son owns a 2016 Hyundai Tucson. The contact stated that while his son was driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was towed to the dealer, and the dealer replaced the spark plugs; however, the failure recurred. The vehicle was then towed to Wiesner Hyundai (1645 Interstate 45 N, Conroe, TX 77304) and diagnosed with engine failure, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to take the vehicle to a dealer. The failure mileage was 107,727.

This same oil leak issue has been addressed at least 6 times and is worse than its ever been. 1-16-20 9-12-20 1-8-21 1-22-21 5-17-21 9-10-21 The Oil pan was replaced on 09-10-21 at 109,331 miles. At around 2,000 mile after this service noticed oil spots again in my driveway, it seems to be leaking in the same spot. I called for an appointment on November 1 to have it looked at and you were about a month out, so I had to make an appointment for November 29th. The problem seems to be getting worse and I dont feel comfotable driving it. I called service twice in the last week and was advised to leave it in case an appointment opens up. Please see service history, check, and advise. I have a college visit with my son in Maryland on November 15 and had to rent a vehicle.

The Engine block overheated and seized causing a connecting rod to break and eject from the bottom of the vehicle. I was driving down a highway when this happened with no indication or check light of the problem on the dashboard. I heard a snapping noise which was the connecting rod breaking and then ejecting out of the engine and then the engine smoked, and the car immediately lost acceleration on a packed highway and had I not responded quickly - I would have caused a serious accident. I had the car towed to a repair shop initially and they diagnosed it as engine seizure with massive engine failure and they told me to send it to Hyundai dealer in Algonquin IL, which was where they confirmed the diagnosis - it seemed suspicious to me as I have had all maintenance done with Hyundai besides my tires. They told me the engine overheated and seized which caused the connecting rods to snap, I had visited my dealership recently the prior month for an oil change and they did not indicate any major problems with my vehicle. The car had to be towed to my local dealership McGrath City Hyundai as I have no way to drive to the other dealership as it was so far way. I'm waiting now almost half a year for an engine replacement and no word from the manufacturer or dealership on this matter.

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at 65 - 70 MPH, the vehicle lost motive power and there was smoke coming from the bottom of the vehicle. Additionally, the vehicle made abnormal sounds. Upon the vehicle being placed onto the tow truck, there was oil leaking from underneath the vehicle onto the ground. The vehicle was towed to the dealer and diagnosed with rod bearing failure in the lower part of the engine, which caused a hole in the engine block. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 75,000.