2016 HYUNDAI TUCSON Complaints

As I was driving I was stopped & told my car was on fire. I immediately stopped & hopped out & less than 30 seconds later half of the hood caught heat/fire & flew into the windshield breaking it. At least half The car is burnt to ashes

My Tucson has been using an absurd amount of oil for the past 30,000 plus miles i had it in the shop for repairs for the exhaust/ turbo leaking due to broken stud bolt that finally was covered under warranty. But did nothing for the burning of oil. No oil leaks. It used a quart for every 500 miles. Now no warranty left i have a cylinder #1 misfire and have replaced sparkplug and will not come out of limp mode. Within a mile of driving the plug is oil fouled and goes back into limp mode. Probably will get no help from Hyundai to rebuild/ replacement of the motor.

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving 75 MPH, the vehicle inadvertently lost motive power and was unable to accelerate above 35 MPH, prompting the contact to discontinue driving the vehicle. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed failures with the engine knock sensor and catalytic converter. The contact was informed that the vehicle was consuming an abnormal amount of engine oil. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was provided with Goodwill assistance. The failure mileage was 70,000.

I bought this car with 85,000 miles on it and at 94,000 miles i began hearing a knocking sound in the engine, even with completing the first two oil change intervals within my ownership. no check engine light or warning signs came on, even with the knock sensor update. the engines performance declined immensly, acting as if it was going to seize, and burning through 1qt oil/500 miles with no leaks. i had to continuously buy oil to keep the oil tank full, as no dealerships near me had any availability for 3 months from the time i called, to the time i got into an appointment. i took the vehicle to the dealership to have the engine replaced under class action warranty. the dealership took 4 months to replace the engine, the first 2 denying approval until it was inevitably approved. during those 2 months i was not provided with a loaner car, and due to my age i was unable to rent a car. i still had to continue to pay a car payment and insurance on a car that was undriveable. hyundai cooperate would go 5/14 days at a time without contacting me, even with me calling everyday to try and get an update. there was not any clarity, communication, or updates on the process. once my engine was replaced my catalytic converter had clogged due to the pervious oil burning issue prior to the engine replacement. hyundai told me the engine and exhaust system have nothing to do with each other, and the only thing they could do was have me replace the part with an oem part (a 5k replacement) and we could “file for reimbursement” but there’s no guarantee i would be reimbursed. i have been put out of thousands of dollars and the ability to drive my car for 6+ months due to hyundais negligence of this known issue. i can not get out of my loan as i owe on it more than the car is worth so i am stuck with a car i don’t feel safe in, and has continuous issues that compromise safety. this company needs to be seriously looked into and held accountable.

While driving, on multiple occasions all warning lights will come on and the car will start to lose power. The headlights constantly go off and come back on randomly. Turn the blinker on and the rear window wipers intermittently come on. The vehicle has been towed to the dealership so many times and we either get “can’t duplicate” or needs oil change, which had just been done. Now we are being told that we need a second engine replacement. Unfortunately this time it will not be covered by warranty. We have reached out to Hyundaii Motors 3 times and the BBB Auto but they stand behind it not qualifying for the Lemon Law. Hyundai should have some obligation as all these issues are “known issues” just not recalls.The 2016 Hyundai Tucson is not a safe vehicle.

Engine or transmission The vehicle has stalled randomly multiple times on the freeway, business roads and intersections, not accelerating and burning through oil Dealership says they cannot figure out or replicate the issue No check engine light or warning of any kind given

Front passenger door will not open using the key fob. It has to be opened from the inside door handle. If there was an accident the door would not be able to open from the outside. This is a serious safety issue. There have been numerous issues with this problem. Hyundai should recall these vehicles for this safety issue

Dear NHTSA, I am submitting this complaint to report a recurring issue with oil consumption in my Hyundai vehicle, which I understand is a known problem affecting this particular engine type and model. I am the original owner and have been a loyal Hyundai customer for many years. I have followed all recommended maintenance, including regular oil changes. Despite this, my vehicle has developed excessive oil consumption that has not been resolved through standard service procedures. The dealership has contacted Hyundai for approval to perform a combustion chamber cleaning, but based on my research and feedback from other owners, this procedure does not effectively address the root cause of the issue. My concern is that this problem may be indicative of a broader mechanical defect that could impact engine performance and safety. My 10-year warranty is nearing expiration, and I am worried that delays in resolving this issue may result in the loss of warranty coverage for necessary repairs. I believe this issue warrants further investigation, as it appears to be affecting multiple vehicles with the same engine configuration. I respectfully request that NHTSA review this matter and consider whether a broader safety investigation is warranted. Thank you for your attention. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The rear doors cannot be opened from the inside or outside after the door is locked then unlocked. This is very dangerous for rear seat passengers. There are a lot of complaints online of this problem.

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.