2016 HYUNDAI TUCSON Complaints

THE REAR PASSENGER SIDE DOOR WOULD NOT OPEN FROM THE INSIDE OR OUTSIDE. IT STARTED OUT AS AN INTERMITTENT PROBLEM WHERE THE DOOR WOULD NOT OPEN ON THE FIRST OR SECOND TRY BUT WOULD EVENTUALLY OPEN. IT QUICKLY BECAME A PERMANENT PROBLEM WHERE THE DOOR WOULD NOT OPEN AT ALL. THIS IS A HUGE SAFETY ISSUE AS I HAVE 2 YOUNG CHILDREN IN CAR SEATS IN THE BACK SEAT AND NEED TO BE ABLE TO OPEN BOTH REAR DOORS TO GET THEM IN AND OUT OF THE VEHICLE.

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR COULD NOT BE UNLOCKED, AND WOULD NOT OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER LEXINGTON PARK HYUNDAI LOCATED AT 22514 THREE NOTCH RD, LEXINGTON PARK, MD 20653 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT YET CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.*DT

OUR CAR FRONT DRIVER DOOR WILL NOT UNLOCK FROM THE OUTSIDE WITH THE REMOTE FOB OR THE DOOR HANDLE. THE ONLY WAY TO OPEN THE DOOR IS TO USE THE HANDLE ON THE INSIDE OF THE DOOR. THIS HAPPENS CONTINUALLY NOW & STARTED HAPPENING ABOUT 2 MONTHS AGO FOR NO IDENTIFIABLE REASON. WHEN APPROACHING THE CAR TO GO FOR A DRIVE, WE HAVE TO OPEN THE FRONT PASSENGER SIDE DOOR FIRST & REACH ACROSS TO THE DRIVER SIDE & UNLOCK FROM THE INTERIOR. NO OTHER WAY TO DO IT. WE SEARCHED ONLINE AND THIS SEEMS TO BE A VERY COMMON ISSUE WITH HYUNDAI SUVS, WITH OTHER INSTANCES OF DOORS NOT EVEN BEING ABLE TO BE OPENED FROM THE INTERIOR EITHER. IT LOOKS LIKE THERE IS A MALFUNCTIONING DOOR "ACTUATOR". SOME CASES HAVE HAD TO COMPLETELY DESTROY THE INTERIOR DOOR PANEL TO BE ABLE TO ACCESS THE MECHANISMS OF THE DOOR TO REPLACE THE ACTUATOR. SINCE IT IS A VERY COMMON PROBLEM, AND A SAFETY ISSUE IF PEOPLE CANNOT OPEN DOORS FROM INSIDE OR OUT, THIS SHOULD BE A SAFETY RECALL. REALLY THIS IS A SERIOUS SAFETY ISSUE IF YOU CANNOT OPEN YOUR DOOR TO GET OUT OF THE CAR IN CASE OF AN EMERGENCY. PLEASE EVALUATE THIS ASAP & HAVE HYUNDAI ISSUE A RECALL.

THE REAR PASSENGER DOOR WOULDN'T OPEN EITHER FROM INSIDE OR OUTSIDE. THIS IS A KNOWN ISSUE AND MUST BE ON A RECALL LIST. HYUNDAI TUCSON PRODUCED BETWEEN 2015 AND 2016 HAVE THIS ISSUE AND IN KOREA, HYUNDAI KOREA HAS BEEN REPAIRING THIS PROBLEM AT NO CHARGE. (SEE BELOW KOREAN SITE) HTTP://WWW.CONSUMERWIDE.COM/NEWS/ARTICLEVIEW.HTML?IDXNO=37459 HYUNDAI USA SHOULD DO THE SAME. THIS IS A SAFETY ISSUE!

THE REAR PASSENGER SIDE DOOR HAS STOPPED WORKING SUDDENLY, THE VEHICLE WAS STATIONARY AND PARKED, AND AFTER WORKING CORRECTLY JUST MINUTES BEFORE, NOW IT WON'T OPEN FROM EITHER INSIDE OR OUTSIDE THE CAR, IT IS STUCK IN THE CLOSED POSITION AND IT IS VERY UNSAFE AS THAT IS THE SIDEWALK FACING DOOR WHICH WON'T OPEN FORCING PEOPLE TO EXIT ON THE STREET SIDE. THIS SEEMS TO BE A WIDESPREAD PROBLEM AFFECTING MANY 2016 TUCSON CUSTOMERS. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T57988_DS1084478

THE REAR PASSENGER DOOR WILL NOT OPEN FROM THE INTERIOR OR THE EXTERIOR. IT WAS PARKED AND I TRIED TO OPEN THE DOOR AND IT WILL NOT MOVE. THIS IS A HUGE SAFETY ISSUE BECAUSE YOU CANNOT GET OUT THAT DOOR. THIS HAPPENED TO 2 OTHER DOORS ALSO. ONE WAS COVERED BECAUSE IT WAS STILL UNDER WARRANTY, IT IS NOW PAST MY WARRANTY.

THE DRIVER SIDE FRONT DOOR WILL NOT OPEN FROM THE OUTSIDE AFTER IT HAS BEEN LOCKED AND UNLOCKED WITH KEY FOB OR KEY. THE VEHICLE WAS PARKED AND LOCKED WITH KEY FOB THEN WOULD NOT OPEN. YOU HAVE TO CLIMB THROUGH THE PASSENGER SIDE AND OPEN FROM INSIDE.

WHEN TRYING TO GET INTO MY CAR, I UNLOCK MY DOORS. WITH ALL DOORS UNLOCKED I TRY TO ENTER THE DRIVER DOOR FROM THE OUTSIDE. IT TAKES MULTIPLE POOLS ON THE HANDLE FOR THE DRIVE DOOR TO GET THE LATCH INSIDE THE DOOR TO RELEASE AND OPEN THE DOOR. MY DOOR BECOMES STUCK AND I AM UNABLE TO GET INSIDE MY VEHICLE. THIS CAN BE A POTENTIAL SAFETY ISSUE, IN DARK PARKING LOTS, UNSAFE LOCATIONS, PREVENTING ME FROM GETTING IN MY VEHICLE. I TOOK MY VEHICLE TO HYUNDAI DEALER. THEY STATES NOTHING IS WRONG WITH MY DOOR AND IT WORKS FINE. THIS WAS APPROX APR IN 2020. BEGINNING THIS WEEK MY PASSENGER SIDE FRONT DOOR WILL NOW ALSO NOT OPEN FROM THE OUTSIDE, EVEN IF MY DOOR IS UNLOCKED. NO MATTER HOW MANY TIMES I PULL THE HANDLE THE PASSENGER DOOR WONT RELEASE FROM THE OUTSIDE. I HAVE TO OPEN THE DOOR FROM THE INSIDE.

WHEN DRIVING AT A SLOW SPEED, SUCH AS IN A LINE OF CARS GOING THROUGH A DRIVE THRU, THE VEHICLE BEGINS TO SKIP. ALMOST HOPPING ALONG RATHER THAN SLOWLY MOVING. I HAVE OBSERVED IT HAPPENING IN BOTH ECO MODE AND REGULAR DRIVING MODE. THIS IS NOT A CONSTANT BUT FREQUENT. I ALSO HAVE INSTANCES OF WHERE IT DOESN'T PICK UP SPEED AND TAKES TIME TO SHIFT GEARS. I THINK IT MAY BE THE TRANSMISSION SKIPPING AND NOT SHIFTING GEARS APPROPRIATELY CAUSING IT TO HOP OR JUMP. AT ALL TIME THE CARE WAS IN MOTION AND ON CITY STREETS NEVER ON A HIGHWAYS.

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. HYUNDAI OF NORTH CHARLESTON (8485 RIVERS AVE, NORTH CHARLESTON, SC 29406, (844) 846-7472) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.