2016 HYUNDAI TUCSON Complaints

THE REAR PASSENGER DOOR OF MY 2016 HYUNDAI TUCSON NO LONGER OPENS AT ALL, FROM THE INSIDE OR THE OUTSIDE. AS I HAVE A YOUNG CHILD AND NEPHEWS WHO ARE REGULARLY IN MY CAR IN CAR SEATS, THIS IS A SERIOUS SAFETY CONCERN. APPARENTLY, HYUNDAI IS NOT WILLING TO TAKE RESPONSIBILITY FOR THIS DEFECT, WHICH I HAVE FOUND IS A PROBLEM ACROSS MANY HYUNDAI YEARS AND MODELS. THE COST OF A DEALERSHIP TO FIX IS UPWARDS OF $1000, WHICH IS PROHIBITIVE AND UNREALISTIC.

1.DRIVER SIDE REAR PASSENGER DOOR WOULD NOT OPEN FROM OUTSIDE OR INSIDE. IT EVENTUALLY WORKED BY PULLING REALLY HARD FROM OUTSIDE. 2. DRIVER'S DOOR WILL NOT OPEN FROM OUTSIDE BUT WILL FROM INSIDE. IT IS OBVIOUSLY UNLOCKED WHEN TRYING TO OPEN. THE ACTUATOR IS THE MOST LIKELY COMPONENT THAT IS FAILING. THE MECHANISM WILL NOT UNLOCK THE DOOR WITH THE KEY EITHER. THIS IS A HUGE SAFETY ISSUE WHEN IT'S 100 DEGREES OUTSIDE AND I CAN'T GET A CHILD OUT OF THE BACKSEAT. OR FOR FIRST RESPONDERS SENT TO AID SOMEONE TRAPPED IN THE CAR. I'VE READ OF MULTIPLE FAILURES AFTER SEARCHING FOR THIS PROBLEM ON THE INTERNET. IT HAPPENS A LOT TO MANY HUNDAI MODELS OVER THE PAST 6-8 YEARS.

THREE OF THE FOUR DOORS HAVE DEFECTS WHICH PREVENT THEM FROM OPENING FROM THE OUTSIDE OR INSIDE, WHICH IS A MAJOR SAFETY CONCERN. THE DOOR LOCK ACUATOR IS WHAT NEEDS TO BE REPLACED. THE RIGHT FRONT DOOR WAS REPLACED IN 2018. ONE OF THE BACK DOORS WAS REPLACED IN 2020, AND NOW THE OTHER BACK DOOR WON'T OPEN DUE TO THE SAME ISSUE. I OFTEN TRANSPORT CHILDREN AND AN ELDERLY GRANDPARENT, ALL OF WHOM SIT IN THE BACK SEAT. IF I HAD BEEN IN AN ACCIDENT, THERE WOULD BE NO WAY TO GET THEM OUT OF THE VEHICLE. ON TOP OF THE FACT THAT THIS IS CLEARLY A MANUFACTURER DEFECT WITH THE VEHICLE, I'M NOW CONCERNED THE DRIVER'S DOOR WILL STOP WORKING SOON, MEANING I CAN'T DRIVE THE VEHICLE AT ALL. I CONTACTED HYUNDAI CUSTOMER SUPPORT SINCE THE VEHICLE IS 1,000 MILES OVER WARRANTY AND THEY SAID THERE IS NOTHING THEY CAN DO (CONVERSATION 4/5/21). FIVE STAR HYUNDAI OF MACON REFUSED TO PUT IN A REQUEST TO OVER-RIDE THE WARRANTY TO GET IT FIXED, SINCE CLEARLY IT IS A MANUFACTURER PROBLEM WITH MY VEHICLE. THE VEHICLE HASN'T BEEN IN ANY ACCIDENTS THAT WOULD HAVE CAUSED THIS ISSUE AND HYUNDAI IS APPARENTLY AWARE OF THE ISSUE, AS IT FREQUENTLY OCCURS WITH TUCSONS AND ELANTRAS (PER CONVERSATION WITH FIVE STAR HYUNDAI), YET REFUSES TO DO ANYTHING ABOUT IT. BECAUSE MY VEHICLE IS NOW AT 61,000 MILES THEY ARE SAYING IT IS NO LONGER THEIR RESPONSIBILITY AND ARE NOT OFFERING TO ASSIST IN ANY WAY. THE BLIND SPOT DETECTOR IS ALSO MALFUNCTIONING, NOT NOTIFYING WHEN A VEHICLE IS NEXT TO MINE AND OCCASIONALLY GOING OFF WHEN THERE IS NO VEHICLE AT ALL. FIVE STAR MACON SAID THIS IS ALSO NOT UNDER WARRANTY ANYMORE AND SAID THEY DON'T KNOW WHY IT WOULD BE A PROBLEM BUT WOULD REQUIRE THEM REMOVING MY BUMPER AND DOING EXTENSIVE DIAGNOSTIC WORK BEFORE THEY'D KNOW HOW TO FIX IT.

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. HYUNDAI CHARLESTON (1523 SAVANNAH HWY, CHARLESTON, SC 29407, (843)804-6595) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT WAS ALSO INFORMED THAT NO OTHER HYUNDAI DEALERS IN THE AREA HAD PARTS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA RECALL #20V-543 RELATES TO MY 2016 HYUNDAI TUCSON. THE ABS MODULES CAN CORRODE INTERNALLY AND CAUSE AN ELECTRICAL SHORT AND ENGINE FIRE.THE DEALERSHIP SAYS IT IS OUT OF THE PARTS NEEDED. I CALLED HYUNDAI CUSTOMER SERVICE AND WAS TOLD THEY HAVE NO WAY TO TRACK THE INVENTORY TO FIND OUT WHERE I CAN GO FOR THE REPAIR! HOW CAN I FIND OUT WHEN THE PARTS WILL BE AVAILABLE AND WHERE? THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DOOR HANDLE WILL NOT OPEN BACK DOOR, AND FRONT DOOR HANDLE DRIVER SIDE MUST BE PULLED MULTIPLE TIMES BEFORE OPENING. REAR DOOR WILL NOT OPEN AT ALL. LATCH MECHANISM NOT WORKING PROPERLY.

FOR NO APPARENT REASON, THE RIGHT REAR DOOR WILL NOT OPEN WHILE THE VEHICLE IS PARKED OR IN MOTION. THE POWER DOOR LOCK BUTTON OPERATES CORRECTLY, BUT THE RR DOOR WILL NOT OPEN EITHER FROM INSIDE OR OUTSIDE. THERE HAS NOT BEEN ANY DAMAGE TO THE DOOR, ELECTRICAL SYSTEM, OR VEHICLE. THIS IS A MAJOR SAFETY CONCERN SHOULD THE VEHICLE CATCH FIRE, OR BE INVOLVED IN A COLLISION WITH A CHILD IN THE REAR SEAT. I HAVE RESEARCHED ONLINE " WHY WON'T MY RR DOOR OPEN ON MY 2016 TUCSON". I'VE LEARNED THIS IS AN ON GOING PROBLEM WITH MANY HYUNDAI OWNERS SINCE 2018. I HAVE NOT TAKEN THE VEHICLE TO THE DEALER YET, BUT I PLAN TO SOON. SOME VEHICLE OWNERS HAVE PAID THE DEALER OVER $1,300 TO REPAIR THE DOOR. I AM A RETIRED POLICE INVESTIGATOR, AND I KNOW THE DANGER THAT SUCH AN ISSUE LIKE THIS CAN CAUSE. I BELIEVE THERE SHOULD BE A NATIONAL RECALL ON THIS PROBLEM. THANK YOU. RESPECTFULLY SUBMITTED

DOOR LOCK ACTUATOR FAILURE. DRIVERS SIDE REAR DOOR WOULD NOT OPEN FROM INSIDE OR OUT. OCCUPANTS COULD BE TRAPPED. 4 MOS OUTSIDE OF 5 YR WARRANTY. 200 MILES REMAINING ON 60,000 MI WARRANTY. $800 REPAIR AT WWW.HYUNDAIOFORANGEPARK.COM/. HYUNDAI MESSAGE BOARD SAY TO EXPECT PASSENGER SIDE TO FAIL SOON AS WELL.

DRIVER'S REAR DOOR NO LONGER OPENS RELIABLY. THIS SEEMS TO BE THE FIRST STEP TO A COMMON PROBLEM OF THE DOORS BECOMING COMPLETELY INOPERABLE. HYUNDAI SEEMS UNWILLING TO DEAL WITH THE PROBLEM.

THE DRIVER AND PASSENGER DOORS UNLOCKING MECHANISMS STOP WORKING. THE ELECTRICAL SYSTEM WILL WORK BUT THE MECHANISM INSIDE THE DOOR WILL NOT FUNCTION COMPLETELY AND KEEPS YOU FROM BEING ABLE TO GET INTO YOUR CAR.