2013 HYUNDAI TUCSON Complaints
View complaints related to 2013 HYUNDAI TUCSON. The complaints found here are submitted by actual consumers with first hand experience. There are more than 260 complaints submitted for the 2013 HYUNDAI TUCSON. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 HYUNDAI TUCSON- Bakersfield, CA
Driver side back door will NOT open from either inside or outside, for about a month. Passenger side front door will NOT open from outside, but will open from inside, for about a week.
Source: NHTSA WEB SITE -
2013 HYUNDAI TUCSON- Clovis, CA
I was driving on the freeway and my engine started making a knowing sound. Then my car died. I pulled over to the side and couldn't even brake and I had to put the emergency brake on. Then when I tried to start my car it made a loud screeching noise from the engine so I turned it back off. I have had it checked out by a mechanic who says it's a rod bearing went out. It is common with my vehicle but my specific year hasn't been recalled but other years have been recalled for the same problem.
Source: NHTSA WEB SITE -
2013 HYUNDAI TUCSON- Camden Wyoming, DE
The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 19V063000 (Engine and Engine Cooling). The vehicle was taken to the local dealer for a software update. The vehicle was repaired. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken back to the same local dealer where it was diagnosed that the oil pressure sensor switch, PCM module, and electrical fan needed to be replaced. The vehicle was not repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 79,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 HYUNDAI TUCSON- Vienna, VA
Engine made some rattling noise, then smoke came from muffler while driving on a highway. The vehicle stalled and the vehicle needed to be towed. The vehicle was inoperable (unable to start the engine)..
Source: NHTSA WEB SITE -
2013 HYUNDAI TUCSON- Homosassa, FL
Left rear door will not unlock. Numerous complaints of similar issue found online; youtube videos showing how to repair. Took our 2013 into Hyundai dealership and they wanted $800+ to repair (a known defect). Request NHTSA require Hyundai to recall the door locks and repair them at their expense.
Source: NHTSA WEB SITE -
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2013 HYUNDAI TUCSON- Elverson, PA
The vehicle has an engine oil leak at the oil pan gasket. This was previously recalled by Hyundai (19V063000) as potentially causing a sudden loss of power or rapid slowing of the vehicle during operation. The Hyundai dealership addressed that recall by placing RTV on the gasket. It appeared to fix the issue for a few months to a year. Then I noticed the vehicle was dripping oil and that it appeared to be coming from the oil pan gasket. The "fix" that Hyundai previously performed has stopped working resulting in the same safety issue as identified in the prior recall. My wife took the vehicle to a Hyundai dealership today and where they confirmed that it was leaking from the oil pan and quoted $396 to fix it. My wife was told that they would not remediate the safety issue since they already performed work for that recall and it had been a year. I feel this is a serious issue - that the work they did to resolve a safety recall has failed and they are unwilling to fix it. I wonder if the work to my vehicle was done correctly compared to others (did the remediation call for RTV to be used?), or if Hyundai did not take the correct approach to remediate the issue (should it have been a new, thicker gasket instead of the RTV?). In either case, the fix has failed and resulted in the same deficient safety condition stated in the prior recall.
Source: NHTSA WEB SITE -
2013 HYUNDAI TUCSON- Oak Grove, MN
This is in direct relation to Hyundai Recall Campaign 181. NHTSA recall # 19Vx-063. Engine stalled without warning - no engine light - in February of 2020. Vehicle was towed to a local certified and well known auto repair shop for $115.00. Owner of repair shop advised he looked for recalls and at that time, nothing was showing up for my vehicle and because the engine had 171,000 miles on it, we authorized him to locate the same engine (used) and install it. Cost to us, $5000.00. It wasn't until months (?) year (?) down the road that we received a recall notice from Hyundai; campaign recall 181. (Their letter's are not dated nor are the envelopes postmarked with dates, so I cannot provide those dates). My vehicle was slated to be inspected on 12/3/21; I advised the dealership that it is not the original engine, but the vehicle never made it to the inspection. The weekend prior to 12/3/21 (Thanksgiving weekend of 2021), the vehicle stalled (engine seized) on the highway at 65mph; lost power steering and it had to be towed. Our cost $310. We have a video where you can hear the awful grinding noises it made during that time. This time we towed the vehicle to the dealership where they confirmed the engine seized. Hyundai denied any claim to the engine seize. This used engine had less than 100,000 miles on it when it seized. We expected they would fix this one, but they told the dealership that since we did not get the 1st engine fixed by the dealership they won't replace the 2nd engine for us. We towed the vehicle back to our home where it is sitting. Safety was definitely a concern at 65mph and engine seizing; lost power steering. The problem has been confirmed by the dealership. No warning lights or messages; the grinding noise just came out of nowhere and the vehicle continued to lose power and stall on the side of the highway.
Source: NHTSA WEB SITE -
2013 HYUNDAI TUCSON- Seabrook, TX
The contact owns a 2013 Hyundai Tucson. The contact stated that after her husband made a right turn at a low rate of speed, the engine ceased without warning. The vehicle failed to restart after multiple attempts. Due to the failure, her husband had the vehicle towed to an independent mechanic where it was diagnosed with engine failure. The manufacturer had been notified and informed her that there were no recalls on the vehicle; they offered no further assistance. The vehicle had yet to be repaired and remained in the possession of the mechanic. The failure mileage was 121,600.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 HYUNDAI TUCSON- Chauncey, OH
The contact owns a 2013 Hyundai Tucson. The contact stated that the catalytic converter was stolen, and the vehicle was towed to an independent mechanic for repair. The vehicle remained in its possession for a month before being returned to the contact. While the contact was driving home from the mechanic shop at an unknown speed, the engine shut off without warning. The contact initially towed the vehicle back to the independent mechanic who then informed her of NHTSA Campaign Number: 19V063000 (Engine and Engine Cooling). The contact then had the vehicle towed to a dealer where a diagnostic test was performed, and it was determined that the vehicle experienced engine failure. The results were sent to the manufacturer who informed the dealer that the failure was not a result of the recall and that they would only cover half the cost of a new engine. The contact called the manufacturer directly and was given the same information. A case was filed. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 150,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 HYUNDAI TUCSON- Omaha, NE
My engine failed without any check engine lights prior. Started making a REALLY loud flapping noise when accelerating and would get worse the higher the RPM and the higher MPH. Even while coasting the noise was still prominent. It started around 12pm on 12/11/2021 and at 1:07pm (approximately 1 hour later) on the same day, it officially failed. The noise had started and gradually got worse while I was on the highway going approximately 65-70mph. I had stopped and pulled over shortly after it had started and made some calls to some certified Hyundai dealers to try and see what to do. I had made an appointment for first thing on Tuesday morning, 12/14/2021. I told them I would drop it off as soon as possible because I was sure it was going to blow. Tuesday appointment was the earliest appointment available at ANY Hyundai dealer within an acceptable/safe range. After I had made the calls, I proceeded to try and make it home. I was about 35-40 miles to home and my engine got EXTREMELY loud and not running properly. I was approximately 10 minutes from the dealership I bought my car from and I decided, if I made it there that I would leave the car there and not drive it home because I did not feel safe. About 45-60 seconds after the noise got so loud I couldn’t hear the radio. I was trying to find a safe spot to pull over but apparently didn’t make the decision in time because at 65-70mph (cruise control set at 67mph) my engine made a crash/boom sound then every light on my car’s dash lit up and car longer was functioning. I got pulled off to the curb immediately and shut the car off. Approx 5/2021, check engine came on, code read all cylinders were misfiring, spark pugs were changed because no engine failure was detected. My KDS recall serviced 11/27/2021, approximately 78,000-79,000 miles. Shop never mentioned and concerns with my car while it was there. Engine failed just over 80,000 miles.
Source: NHTSA WEB SITE