2016 HYUNDAI TUCSON Complaints

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE DRIVING AT SLOWER SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND DRIVEN TO HIS DESTINATION. THE VEHICLE WAS TAKEN ON SEVERAL OCCASIONS TO WORLD CAR HYUNDAI NORTH (12908 INTERSTATE 35 NORTH BLDG 2, SAN ANTONIO, TX 78233, (210) 667-2189) AND THE VEHICLE WAS REBOOTED 3 TIMES FOR AN UNKNOWN SYSTEM FAILURE. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *JS

DOOR ACTUATORS FAIL AND DOORS CANNOT BE OPENED. THIS IS A HUGE SAFETY ISSUE AND HYUNDAI HAS NOT ADDRESSED THE ISSUE WITH AN UPDATED DESIGN OR RECALL ON OLDER FAILING DOOR ACTUATORS. NOTE, WHEN I SAY OLD, THESE ARE 5-6 YEARS OLD. AS A FIRST RESPONDER, I AM APPALLED THAT THIS ISSUE HAS NOT BEEN ADDRESSED AND RESOLVED ALREADY. IF I AM TRYING TO GAIN ACCESS TO A PERSON INVOLVED IN A WRECK AND I HAVE TO REQUEST OR PERFORM ADVANCED EXTRICATION SIMPLY BECAUSE OF POORLY DESIGNED ACTUATORS THEN THE FAMILIES OF THOSE ENTRAPPED VICTIMS SHOULD BE ABLE TO SUE HYUNDAI FOR DAMAGES.

THE REAR PASSENGER DOOR OF MY VEHICLE WILL NOT OPEN. I CANNOT OPEN IT FROM THE OUTSIDE OR INSIDE. IT SEEMS TO BE AN ISSUE WITH THE DOOR NOT UNLOCKING EVEN THOUGH THE UNLOCK TAB IS FLIPPING. A QUICK GOOGLE SEARCH SHOWS MANY OTHERS WITH THE SAME VEHICLE HAVE THE SAME ISSUE. THIS IS A HUGE SAFETY HAZARD IN THE EVENT OF AN EMERGENCY.

MY HUSBAND MADE CALLED OUR LOCAL HYUNDAI DEALER,WE BOUGHT ARE CAR FROM THEM.MY HUSBAND MADE AN APPOINTMENT FOR OIL CHANGE AND TO FIX THE RECALL ON OUR 2016 HYUNDAI..MY HUSBAND WENT AT HIS APPOINTMENT TIME, AFTER OIL CHANGE WAS DONE, THE GENTLEMAN WHO SPOKE TO MY HUSBAND ABOUT NOT FIXING THE RECALL PROBLEM HE WAS VERY RUDE DISRESPECTFUL TO MY HUSBAND THE GUY SAID TO MY HUSBAND CALL US IN 2 WEEKS MAYBE WE CAN FIX IT THEN,MY HUSBAND TOLD THE GENTLEMAN 2 WEEKS IS ALONG TIME TO WAIT ON SUCH A SERIOUS RECALL CONCERNING THE BRAKES,AGAIN VERY RUDE THE GENTLEMAN I'M NOT CALLING YOU,YOU CALL US..NOW I'M AFRAID TO DRIVE MY OWN CAR BECAUSE WHAT CAN HAPPEN WITH THE BRAKES.I DON'T KNOW WHERE ANOTHER HYUNDAI DEALERSHIP IS CLOSE TO ME..I SHOULDN'T HAVE TO FIND ANOTHER,I SHOULDN'T HAVE TO LOOK FOR ANOTHER HYUNDAI AND I SHOULDN'T HAVE TO WAIT 2WEEKS TO GET THE ISSUE FIXED..SO I WON'T DRIVE MY CAR UNTIL THE ISSUE IS FIXED..I SHOULDN'T HAVE TO WAIT 2 WEEKS OR LONGER.IM DISGUSTED HOW HYUNDAI TREATED MY HUSBAND WITH SUCH DISRESPECT..SOMETHING NEEDS TO BE DONE ON HOW THEY TREAT CUSTOMERS,AND BRUSH OFF HOW SERIOUS THE RECALL IS.I WILL NEVER BUY A HYUNDAI VEHICLE AGAIN.THANK YOU

MY CHILD OR ANYONE IN THE REAR PASSENGER SIDE CAN NOT GET OUT OF THEIR DOOR BECAUSE THE DOOR WILL NOT OPEN AT ALL EVEN WHEN UNLOCKED THIS HAS BEEN LIKE THIS FOR 4 DAYS NO MATTER WHAT I TRY THE DOOR WILL NOT OPEN. THIS IS NOT A MALFUCTION THIS IS ACUTALLY A SAFELY HAZZARD. MY CHILD IS TRAUMATIZED AND HAS NIGHTMARES BECAUSE HE FEARS HE WILL DIE IF THERE IS A FIRE IN THE CAR HE IS AUTISTIC.

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. MODERN HYUNDAI OF CONCORD (965 CONCORD PKWY S, CONCORD, NC 28027) AND LAKE NORMAN HYUNDAI (20520 CHARTWELL CENTER DR, CORNELIUS, NC 28031) WERE CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR FAILED TO OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,255.

TL* THE CONTACT OWNS 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WERNER HYUNDAI (252 CAPITAL CIR SW, TALLAHASSEE, FL 32304, (888) 722-1559) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CURRY HYUNDAI (3040 E. MAIN ST, CORTLANDT, NY 10567, (914) 930-3700) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE LOCK ACTUATORS IN THE DRIVER DOOR AND REAR PASSENGER DOOR HAVE FAILED. THEY VEHICLE WILL UNLOCK BUT THE DOORS WILL NOT OPEN. IN THE EVENT OF A FIRE ONE COULD BE TRAPPED IN THE CAR DUE TO THE FAULTY LATCHES. HYUNDAI WILL NOT REPAIR THIS AT THEIR EXPENSE AS THE VEHICLE IS OUT OF WARRANTY. THIS IS A WIDESPREAD ISSUES REPORTED ON SEVERAL AUTO FORUMS AS WELL.