2016 HYUNDAI TUCSON Complaints

I WAS DRIVING APPROX 65-70MPH ON THE FREEWAY JUST AFTER 7PM AT NIGHT. IT WAS DARK, BUT NO RAIN. TUCSON STOPPED OUT OF NOWHERE. IT WAS LIKE I HIT AN INVISIBLE BRICK WALL AND THEN STARTED TO PUSH THROUGH IT. I THOUGHT MAYBE I'D HIT SOME UNSEEN ROAD DEBRIS. I PULLED OFF TO THE SIDE OF THE ROAD. I DID NOT GET OUT (IT WAS DARK AND TOO MANY CARS WERE WHIZZING BY.) NONE SEEMED TO BE SWERVING OR PULLING OVER FROM HITTING ROAD DEBRIS. MY SEATBELT LOCKED AND THERE WAS A LOUD NOISE. MY AIRBAG DID NOT DEPLOY, BUT MY SEATBELT DID LOCK UP. MY EARS WERE RINGING AND MY CHEST WAS SORE FROM THE SEATBELT. THERE WERE NO SENSOR WARNINGS ON MY CONSOLE, SO I PUT ON MY EMERGENCY FLASHERS AND DROVE OFF AT THE NEXT EXIT. WHEN I INSPECTED MY CAR, THERE WAS NO DAMAGE TO BE FOUND. I CALLED POLICE NON EMERGENCY AND THEY PUT ME THROUGH TO HIGHWAY PATROL SO THAT I COULD NOTIFY THEM ABOUT DEBRIS (EVEN THOUGH I HADN'T SEEN IT.) THE NEXT MORNING MY NECK HURT AND I HAD A SLIGHT HEADACHE (THIS HAS CONTINUED FOR 5 OR 6 DAYS NOW). MY FACE MASK FLEW INTO THE FOOT AREA. WHEN I CALLED THE POLICE NON EMERGENCY NUMBER BACK A COUPLE DAYS LATER, THEY FORWARDED ME TO THE HIGHWAY PATROL AND THEY LOOKED UP THE CALL/REPORT. THE OFFICERS HAD NOT FOUND/COME IN CONTACT WITH ANY DEBRIS IN THE AREA. I MADE AN APPOINTMENT WITH THE HYUNDAI DEALERSHIP TO SEE IF THERE WAS DAMAGE UNDERNEATH THAT I COULDN'T SEE AND TO PULL THE ELECTRONIC RECORDS. THEY FOUND NOTHING. I FEEL LIKE THE EMERGENCY BRAKING SYSTEM DEPLOYED FOR SOME UNKNOWN REASON. THIS IS THE SECOND TIME IT'S DONE IT. THE FIRST TIME THE CAR IN FRONT OF ME WAS TURNING RIGHT AND WAS WELL INTO THE TURN, NOWHERE IN FRONT OF ME AND THE TUCSON BRAKED SUDDENLY IN THE MIDDLE OF THE INTERSECTION. I KEPT ON THE GAS AND IT PICKED UP SPEED AGAIN. THANKFULLY BOTH TIMES NO ONE WAS IMMEDIATELY BEHIND ME. I DO NOT RECALL THE DATE OF THIS, BUT I CAN SUBMIT A SECOND REPORT IF NEEDED.

SOMETIMES CAR DOES NOT WANT TO ACCELERATE COMPLETELY AFTER MAKING A COMPLETE STOP. IT MAKES OVER 5 SECONDS SOMETIMES TO START ACCELERATING. WHICH IS QUITE SCARY WHEN PULLING INTO TRAFFIC. WHEN PRESSING ON THE GAS, THE CAR WILL SLIGHTLY MOVE (MAYBE 5MPH) THEN GET STUCK IN THAT GEAR FOR A LACK OF BETTER WORDS. MAKING YOU STUCK IN ONCOMING TRAFFIC SOMETIMES.

TL* THE CONTACT'S MOTHER OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE HIS MOTHER WAS ATTEMPTING TO OPEN THE REAR PASSENGER DOOR, IT FAILED TO OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

OUR VEHICLE HAS STARTED USING A LOT OF OIL AROUND 80,000. WE NOW NEED TO ADD A QUART OF OIL ABOUT EVERY 1000 MILES. THE FRONT DRIVER'S SIDE WINDOW SWITCH WILL OCCASIONALLY NOT WORK. WE HAD THE REAR PASSENGER DOOR LOCK REPLACED BECAUSE IF STOPPED WORKING.

MY DOORS HAVE STOPPED OPENING FROM THE INSIDE OR OUTSIDE. THE PROBLEM FIRST STARTED WITH MY REAR DRIVER'S SIDE DOOR (LAST YEAR- HAS NOT OPENED SINCE) AND NOW HAS HAPPENED WITH THE FRONT PASSENGER DOOR (STARTED LAST SUMMER 2020). CHILD LOCK IS NOT ON, NO OBSTRUCTION, HAVE TRIED LOCKING AND UNLOCKING SEVERAL TIMES. THE CAR IS STATIONARY, IN PARK. AT FIRST IF I USE A LITTLE FORCE AND PUSH THE DOOR IT SOMETIMES WILL LET IT OPEN, BUT EVENTUALLY THIS STOPS WORKING AND THE DOOR IS TOTALLY SEALED SHUT. FROM WHAT I HAVE SEEN THIS APPEARS TO BE AN ISSUE FOR MANY HYUNDAI OWNERS AND THERE IS NO REAL FIX. THIS IS A SAFETY ISSUE- IF THERE IS AN ACCIDENT OR MY PASSENGERS NEED TO GET OUT OF THE VEHICLE QUICKLY, THEY ARE QUITE LITERALLY TRAPPED IN THE VEHICLE. I'M WORRIED IT'S ONLY A MATTER OF TIME BEFORE THIS OCCURS WITH MY DRIVER DOOR AS WELL. THIS NEEDS TO BE A SAFETY RECALL AND IS ABSOLUTELY NOT NORMAL WEAR AND TEAR.

THE INCIDENT OCCURRED TO ME WHILE I WAS 7 HOURS FROM HOME. I WAS STOPPED AT A STOP SIGN ON A CURVE IN THE ROAD. WHEN CLEAR, I ACCELERATED AND AS I TURNED AND MERGED INTO THE ROAD, THE CAR STARTED MAKING A LOUD KNOCKING NOISE AND LOST POWER AS I WAS GOING UP HILL. RIGHT BEFORE I LOST ALL POWER, THE OIL LIGHT FLASHED BRIEFLY AND THE ENGINE LIGHT CAME ON. I RESTARTED THE CAR AND AGAIN HEARD A LOUD KNOCKING NOISE BUT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. AS SOON AS I SLOWED AND STOPPED IT DIED AGAIN. I ENDED UP GETTING TOWED TO THE HYUNDAI DEALER. THE NEXT DAY I CALLED AND THEY LET ME KNOW I HAD "THROWN A ROD AND HAD BEARING DAMAGE". THEY SAID I NEED A NEW ENGINE AND QUOTED ME $12,800. I HAVE PROVIDED ALL SERVICE RECORDS TO THEM WHICH PROVE THAT I HAVE MAINTAINED THE VEHICLE WITH OIL CHANGES AND MAJOR SERVICES DONE AT HYUNDAI AS WELL AS VALVOLINE. THEIR INITIAL OFFER TO ME WAS THEY WOULD COVER 50% OF THE REPAIR. MY SERVICE ADVISOR COUNTERED THEM WITH 90% AND THEIR FINAL OFFER WAS TO COVER 60% AND NO RENTAL - EVEN BEING 7 HOURS FROM HOME. BEFORE THIS INCIDENT OCCURRED, I HAVE NOT BEEN ABLE TO OPEN MY REAR PASSENGER DOOR IN MONTHS DUE TO NEEDING A NEW ACTUATOR. I ALSO LET THEM KNOW THAT I BELIEVED THERE WAS ELECTRICAL ISSUES BECAUSE MY TAIL LIGHT WAS ALWAYS GOING OUT EVEN AFTER BEING REPLACED. I WAS DISMISSED AND TOLD THAT I HAD A FAULTY BULB. SAME DAY AFTER GETTING REPLACED, I WAS AGAIN GETTING THAT "CHECK BRAKE LIGHT" MESSAGE. I BELIEVE THERE IS A RECALL THAT I DO NOT QUALIFY FOR FOR THIS ISSUE. AFTER MUCH RESEARCH, I HAVE FOUND ENGINE FAILURE IS A MAJOR PROBLEM WITH HYUNDAI WITH MANY PEOPLE ON THEIR 2ND AND 3RD ENGINES, INCLUDING 2 PEOPLE IN MY OWN FAMILY. I AM EXTREMELY DISAPPOINTED IN THE WAY HYUNDAI IS HANDLING THIS SITUATION AND I WILL NO LONGER BE A HYUNDAI CUSTOMER. PLEASE LET ME KNOW IF I CAN PROVIDE ANY FURTHER INFORMATION. THANK YOU!

IN SEPTEMBER 2020 WE WERE ADVISED BY HYUNDAI NOT TO PARK OUR VEHICLE IN OUR GARAGE OR NEAR A BUILDING DUE TOO A FIRE HAZARD. IT IS NOW MID-JANUARY AND THEY STILL HAVE NOT COME UP WITH A FIX FOR THIS PROBLEM. SEE HTTPS://AUTOSERVICE.HYUNDAIUSA.COM/CAMPAIGNHOME/CAMPAIGN/INDEX AND ATTACHED.

THE REAR BACK DOORS WILL NOT OPEN FROM THE OUTSIDE, CREATING A SAFETY ISSUE FOR THE CHILDREN/PEOPLE SITTING IN THE BACK SEAT. HYUNDAI REFUSES TO TAKE RESPONSIBILITY FOR THIS IISSUE AND WANTS TO CHARGE OVER $1,000 WITH LABOR TO FIX IT. I PURCHASED THE CAR CERTIFIED PREOWNED IN 2018.

I BOUGHT A BRAND NEW 2016 TUCSON FROM THE DEALERSHIP. AFTER TWO YEARS THE FRONT DRIVER AND PASSENGER DOOR HANDLES DIDN'T WORK PROPERLY. I HAVE TO PULL THE HANDLES 4-5 TIMES BEFORE THE DOOR WILL OPEN. I TOOK IT TO THE DEALER AND WAS GIVEN AN ASTRONOMICAL PRICE TO FIX IT. I AM THE ONLY PERSON WHO DRIVES MY CAR. THERE SHOULD BE NO REASON WHY THESE HANDLES ARE MALFUNCTIONING LIKE THIS. THEN LAST MONTH THE BACK DOOR ON THE DRIVERS SIDE WILL NOT OPEN AT ALL. THIS IS RIDICULOUS! THIS IS DANGEROUS. IF I HAD SOMEONE IN THE BACK SEAT AND AN EMERGENCY HAPPENS THEY WOULD NOT BE ABLE TO GET OUT. I CAN'T BE THE ONLY CUSTOMER HAVING THIS ISSUE. IS THERE SOMETHING YOU CAN DO ABOUT THIS? THIS CAR WAS PAID IN FULL. I'VE ALREADY PAID ENOUGH FOR THIS CAR. I SHOULD NOT HAVE TO PAY FOR MALFUNCTIONING DANGEROUS DOOR HANDLES. WHAT CAN I DO?

THE DOOR LATCHES FOR THE DRIVER'S DOOR AND ALL 3 PASSENGER DOORS HAVE FAILED. IN THE CASE OF THE REAR PASSENGER DOORS (BOTH DRIVER AND PASSENGER SIDE) THIS HAS MADE IT IMPOSSIBLE TO OPEN THEM FROM EIRHER THE INSIDE OR THE OUTSIDE. IN THE CASE OF THE FRONT PASSENGER SIDE DOOR, THE ABILITY TO OPEN THE DOOR FROM THE OUTSIDE HAS BECOME INCONSISTENT AND IRREGULAR; OFTEN, THE DOOR HANDLE MUST BE PULLED MULRIPLE TIMES FOR RHE DOOR TO OPEN. FINALLY, IN THE CASE OF THE DRIVER'S DOOR, THE DOOR CANNOT BE OPEN FROM THE OUTSIDE ONCE THE DOOR HAS BEEN LOCKED AND SUBSEQUENTLY UNLOCKED, MEANING THAT IF I LOCK MY CAR, THE ONLY WAY TO ENTER IT IS THROUGH THE FRONT PASSENGER DOOR, ITSELF AN UNRELIABLE METHOD. CURRENTLY, I CANNOT EXIT FROM THE REAR SEATS AT ALL, NOR CAN I RELY ON THE FRONT DOORS TO CONTINUE TO OPEN FROM THE INSIDE BASED ON THE CURRENT BEHAVIOR. ALL 4 OF THE DOOE LATCHES BEGAN EXIBITING THESE FAILURES WITHIN A FEW WEEKS OF EACH OTHER