2016 HYUNDAI TUCSON Complaints

REAR DRIVER'S SIDE DOOR WILL NOT UNLOCK OR OPEN MANUALLY. THIS IS A HUGE SAFETY RISK.

MY PASSENGER DRIVERS SIDE DOOR WILL NOT OPEN OR UNLOCK. I TOOK TO THE HYUNDAI DEALER PRIME HYUNDAI IN PLYMOUTH ANDS WASN TOLD MY DOOR ACUATOR WAS BENT???????IF THE DOOR WAS HARDLY USEDN AND NOT IN AN ACCIDENT THAT MEANS THE PART WAS ALWAYS BENTBB. THE DEALER WANTS $460.00 TO REPLACE. I HAD PREVIOUS APPTS. TO HAVE REPAIRED AND COULDN'T MAKE THEM. I AM NOT UNDER WARRANTY BY 14 DAYS.. I FEEL THIS IS A SAFETY ISSUE, AND WHY WASNT IT UNDER WARRANTY.

MY DRIVER SIDE REAR DOOR DOES NOT OPEN. I HAVE SEEN A HYUNDAI DEALER AND IT WAS NOT COVERED UNDER MY WARRANTY BY 2 WEEKS. (I DID HAVE AN APPOINTMENT IN SEPTEMBER BUT COULDN'T GET TO THE DEALER.)I HAVE NOT BEEN DRIVING THE. AT TO MUCH WITH THE COVID 19 DISEASE. THE DOOR HASN'T OPENED IN COUPLE OF MONTHS. I FEEL THIS IS A SAFETY ISSUE AND SHOULD BE FIXED BY HYUNDAI. I HAVE READ OTHER PEOPLE'S SAME PROBLEM.

MY DRIVER'S SIDE PASSENGER DOOR WILL NO LONGER OPEN FROM NEITHER THE OUTSIDE OR INSIDE. THIS IS VERY DANGEROUS AS I HAVE TWO CHILDREN IN CARSEATS WHO RIDE IN THE BACK. THIS HAS ALSO BEEN A EXTREME INCONVENIENCE AS I HAVE TO CLIMB OVER ONE CHILD TO BUCKLE IN THE OTHER. WE WERE TOLD THIS WILL COST AN UPWARDS OF $1000 TO FIX, BUT THIS INDEED A SAFETY ISSUE THAT NEEDS TO BE RECALLED AND FIXED ASAP.

PASSENGER LEFT DOOR WOULD NOT OPEN FORM EITHER I SIDE OR OUTSIDE. I SEE ONLINE THAT MANY OTHER HYUNDAI OWNERS EXPERIENCE THE SAME PROBLEM.

FOR A FEW DAYS PRIOR TO THE INCIDENT, THE CAR HESITATED SLIGHTLY FROM A DEAD STOP WHILE WE ACCELERATED. THERE WERE NO WARNING LIGHTS FROM THE CAR INDICATING ANY ISSUE. BECAUSE IT SEEMED ODD, WE MADE A APPOINTMENT TO TAKE THE CAR TO THE DEALERSHIP TO LOOK INTO THE ISSUE. WHILE WAITING FOR OUR APPOINTMENT ON JULY 12TH, 2020, MERGING ONTO THE INTERSTATE, THERE WAS A FAILURE OF THE TRANSMISSION, SUCH THAT THE ENGINE WOULD JUST SPIN WITH NO POWER GOING TO THE WHEELS AT HIGHER RPM'S. FEATHERING THE THROTTLE, A SPEED OF ABOUT 45 MPH COULD BE ATTAINED ON FLAT GROUND AND SIGNIFICANTLY SLOWER ON HILLS. AFTER LIMPING IT ALONG TO A LOCAL SHOP, WERE WERE TOLD THAT THE CATALYTIC CONVERTER WAS CLOGGED, CAUSING IT TO OVERHEAT THE TORQUE CONVERTER, WHICH HAD FAILED SENDING SHRAPNEL THROUGH THE TRANSMISSION. THEY ONLY KNEW THIS BECAUSE THEY HAD TO TAKE THE CAR APART, SINCE EVEN AFTER THE FAILURE, NO WARNING LIGHTS CAME ON. WE ENDED UP NEEDING A FULL TRANSMISSION REBUILD, A NEW TORQUE CONVERTER AND A NEW CATALYTIC CONVERTER. THIS IS A HUGE SAFETY ISSUE, ESPECIALLY SINCE THERE WAS NO INDICATION FROM THE CARS WARNING SYSTEMS THAT ANYTHING WAS WRONG, EVEN AFTER THE TRANSMISSION FAILURE. THIS COULD HAVE LEAD TO A VERY SERIOUS ACCIDENT ON THE INTERSTATE.

ACCORDING TO HYUNDAI (AND SEVERAL OTHERS IN VARIOUS ONLINE FORUMS), THERE IS A KNOWN DOOR LATCH ISSUE THAT AFFECTS 2015 AND NEWER HYUNDAI TUCSONS AND POSSIBLY OTHER HYUNDAI MODELS. OUR 2016 HYUNDAI TUCSON REAR DRIVER'S SIDE DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE AND THE FRONT DRIVER'S SIDE DOOR WILL ONLY OPEN FROM THE INSIDE. THIS POSES A MAJOR SAFETY CONCERN DUE TO THE FACT THAT IF THE PASSENGER'S SIDE WAS TO BECOME DAMAGED OR BLOCKED, IT WOULD BE NEARLY IMPOSSIBLE TO 1. ESCAPE THE VEHICLE, OR 2. SAVE SOMEONE IN THE BACKSEAT DURING AN EMERGENCY- SPECIFICALLY CHILDREN IN CAR SEATS, PEOPLE WITH DISABILITIES OR ELDERLY WHO REQUIRE ASSISTANCE. IF THIS IS A KNOWN ISSUE, AND LATER AFFECTS THE PASSENGER'S SIDE, ONE COULD POTENTIALLY HAVE TO BREAK A WINDOW JUST TO EXIT THE VEHICLE. THIS ISSUE PUTS DRIVERS AND PASSENGERS IN IMMINENT DANGER, NOT TO MENTION THE STRESS, FRUSTRATION AND FEAR OF NOT BEING ABLE TO OPEN YOUR CAR DOOR TO REMOVE A CHILD FROM A CAR SEAT OR LOVED ONE INTO THEIR WHEEL CHAIR. THIS IS UNACCEPTABLE FOR ANY VEHICLE, ESPECIALLY ONE THAT IS ONLY 3.5 YEARS OLD. HYUNDAI'S UNWILLINGNESS TO REPAIR THIS PROBLEM FOR ANYTHING LESS THAN $1000 BECAUSE THE VEHICLE HAS TOO MANY MILES IS OUTRAGEOUS. THIS HAS NOTHING TO DO WITH MILEAGE- IT IS A SAFETY CONCERN NEEDING AN IMMEDIATE RECALL. BEING LOCKED/TRAPPED INSIDE A VEHICLE IS NEVER OKAY.

THE RIGHT REAR DOOR WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE. I HAVE TWO SMALL CHILDREN WHO RIDE IN THE BACK SEAT ON EACH SIDE OF THE CAR. IN THE CASE OF AN ACCIDENT OR A CAR FIRE THE REAR PASSENGER DOOR WILL NOT OPEN WHICH COULD TRAP THE CHILDREN INSIDE AND MAKES IT IMPOSSIBLE FOR RESCUE WORKERS TO OPEN THE DOOR FROM THE OUTSIDE AS WELL. IF I AM IN AN ACCIDENT WITH DAMAGE TO THE DRIVER'S SIDE OF THE CAR RENDERING THAT DOOR INOPERABLE THE CHILDREN WILL HAVE NO WAY TO EVACUATE THE VEHICLE. IN CASE OF A FIRE, BOTH CHILDREN WILL HAVE TO EVACUATE FROM THE SAME DOOR, DELAYING THE ESCAPE FOR ONE OF THE CHILDREN WHO WILL HAVE TO CROSS THE CAR AND EXIT THE OTHER SIDE. THIS IS A SEVERE SAFETY ISSUE AS THE CHILDREN DO NOT HAVE AN ACCESSIBLE EXIT IN AN EMERGENCY AND THOSE PRECIOUS MOMENTS REQUIRED TO USE AN ALTERNATIVE EXIT COULD RESULT IN SEVERE INJURY OR DEATH FOR ONE OF THE CHILDREN. I HAVE TAKEN THE VEHICLE IN TO HAVE THIS ISSUE REPAIRED AND THE PART IS ON BACK ORDER FURTHER DELAYING THE REPAIR AND PUTTING THE CHILDREN AT RISK EVEN LONGER. THE PART ON BACK ORDER INDICATES THIS IS A COMMON PROBLEM IN THIS VEHICLE AND THIS SAFETY ISSUE SHOULD BE A RECALL.

THERE IS A STRESS CRACK IN THE WINDSHIELD. WE NOTICED IT IN THE MONTH OF SEPTEMBER. THE WINDSHIELD HAS NOT BEEN REPLACED AND THE CRACK CAME OUT OF NO WHERE. IT IS COMPLETELY SMOOTH INSIDE AND OUT. THE WINDSHIELD REPLACEMENT COMPANIES I HAVE CALLED USUALLY SAY THIS IS DUE TO INCORRECT INSTALLATION OF A WINDSHIELD.

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE HIS DAUGHTER WAS ATTEMPTING TO OPEN THE REAR DRIVER'S SIDE DOOR, THE DOOR FAILED TO OPEN. THE DRIVER CALLED THE LOCAL DEALER ATLANTIC HYUNDAI LOCATED AT 193 SUNRISE HWY NORTH SERVICE RD, WEST ISLIP, NY 11795, (631) 587-0700, TO NOTIFY THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V348000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.