2016 HYUNDAI TUCSON Complaints

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP, THE VEHICLE HESITATED TO MOVE FORWARD WHILE DEPRESSING THE ACCELERATOR, WITHOUT WARNING. THE VEHICLE WAS PREVIOUSLY TAKEN TO MANLY HYUNDAI (2755 CORBY AVE, SANTA ROSA, CA 95407) WHERE AN UNKNOWN SOFTWARE UPDATE WAS PERFORMED ON VEHICLE HOWEVER, THE FAILURE PERSISTED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE VIN WAS UNAVAILABLE.

THE DRIVER SIDE REAR DOOR WON'T OPEN FROM EITHER INSIDE OR OUTSIDE. NO CHILD LOCK IS ON, AND THE LOCK/UNLOCK BUTTON WORKS FINE, BUT NOTHING HAPPENS WHEN I PULL THE DOOR HANDLE FROM OUTSIDE OR INSIDE. I HAVE MY CHILD SITTING IN THE REAR SEAT AND IT IS A CRITICAL SAFETY ISSUE, BEING UNABLE TO OPEN THE DOOR FROM EITHER SIDE. I FOUND THAT THIS IS A KNOWN ISSUE TO THIS PARTICULAR YEAR MODEL 2016 HYUNDAI TUCSON, AND THERE ARE MANY CONSUMER COMPLAINTS FOR THIS PROBLEM. ALSO, IN KOREA, THE ORIGINAL COUNTRY OF HYUNDAI, THE NATIONAL CONSUMER REPORT AGENCY ANNOUNCED, IN DECEMBER 2019, OF THIS ISSUE AND REQUESTED HYUNDAI MOTORS TO CORRECT THIS PROBLEM AND HYUNDAI HAS ACCEPTED TO REPAIR THIS KNOWN ISSUE TO THE CONSUMERS. HYUNDAI HAS SENT OUT A LETTER TO THE OWNER OF THE AFFECTED VEHICLES, TUCSON, MANUFACTURED BETWEEN MAY 2015 TO DECEMBER 2016, (106,726 CARS) TO REPAIR AND REPLACE THE DOOR LATCH 4EA AT NO COST. IT IS THE SAME MODEL AND THIS NEEDS TO BE DONE AS SOON AS POSSIBLE ALSO FOR THE CONSUMERS IN THE USA AND IT NEEDS TO BE ON THE RECALL LIST. PLEASE TAKE LOOK AT THIS ISSUE SERIOUSLY AND TAKE NECESSARY ACTION TO HYUNDAI MOTORS USA. BELOW IS THE LINK IN KOREAN ABOUT DOOR LATCH RECALL ON 2016 TUCSON VEHICLES, PUBLISHED IN DECEMBER 2019. HTTPS://WWW.CONSUMER.GO.KR/USER/FTC/CONSUMER/CNSMRBBS/730/SELECTINFOINJRYDETAIL.DO?INFOID=A1078075&CNTNTSID=00000882 HTTP://WWW.CONSUMERDATA.CO.KR/NEWS/ARTICLEVIEW.HTML?IDXNO=4704. *TR

GOT THIS CAR AT THE DEALERSHIP IN JULY LAST YEAR. A FEW WEEKS BEFORE THIS HAPPENED YOU WOULD NOTICE A HESITATION FROM THE CAR TO MOVE FORWARD WHEN YOU PRESS THE GAS PEDAL WHILES DRIVING ON THE ROAD. THE ENGINE BEGAN TO MAKE LOUD KNOCKING NOISES ONE MORNING AND BROKE DOWN WHILE DRIVING ON THE STREET. GOT IT TOWED TO A HYUNDAI SERVICE SHOP AND THEY ARE TALKING ABOUT MAKING A "GOODWILL" REPAIR WHICH WILL END UP COSTING $4800. I HAVE READ MANY COMPLAINTS NOTED FROM THE 2016 TUCSON OWNERS WHO EXPERIENCED THE SAME ISSUES WITH THEIR CARS. THIS IS OBVIOUSLY A MANUFACTURING DEFECT. THE VEHICLE HAS BEEN RECALLED BEFORE FOR A TUCSON SECONDARY HOOD LATCH RECALL CAMPAIGN. *TR

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE THE VEHICLE WAS STOPPED, THE PASSENGER'S SIDE FRONT DOOR FAILED TO UNLOCK WHILE ATTEMPTING TO EXIT THE VEHICLE. THE CONTACT WAS UNABLE TO UNLOCK THE VEHICLE FROM INSIDE OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE REAR PASSENGER'S SIDE DOOR CEASED IN THE LOCKED POSITION. THE VEHICLE WAS TAKEN TO ED VOYLES HYUNDAI LOCATED AT 2135 COBB PKWY SE, SMYRNA, GA 30080 WHERE THE CONTACT WAS PROVIDED AN ESTIMATE FOR THE REPAIRS AND DIAGNOSTIC FEE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000.

TL* THE CONTACT OWNS A 2016 HYUNDAI TUSCON. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE SUDDENLY STALLED AND SMOKE WAS PRESENT COMING FROM UNDER THE HOOD. AFTER OPENING THE HOOD FLAMES WERE DISCOVERED COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. A FIRE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE TOWED TO THE HOME. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. IN ADDITION, THE REAR DRIVER SIDE DOOR LATCH WAS INOPERABLE. THE FAILURE MILEAGE WAS 95,000.

ABOUT A WEEK AGO THE REAR PASSENGER DOOR OCCASIONALLY BEGAN TO REMAIN LOCKED ONCE THE VEHICLE WAS PARKED AND SHUT OFF, INSTEAD OF UNLOCKING AUTOMATICALLY. NOW, THIS HAPPENS MULTIPLE TIMES A DAY AND THE REAR DRIVER SIDE DOOR HAS STARTED TO DO THE SAME. I HAVE 2 SMALL CHILDREN THAT ARE BOTH IN CAR SEATS AND I AM CONCERNED THAT I WILL NOT BE ABLE TO GET THEM OUT OF THE CAR. ESPECIALLY WITH THE WEATHER GETTING WARMER. *TR

MY CAR KEEPS HAVING ISSUES WITH ACCELERATION. IT STRUGGLES TO MANUALLY SHIFT GEARS WHEN I TRY TO GO TO 40 MPH. I FEAR FOR MY SAFETY ESPECIALLY GETTING INTO HIGHWAYS SINCE I STRUGGLE TO KEEP UP WITH TRAFFIC UPON ENTERING. I HAVE TAKEN IT TO THE DEALER ALREADY AND PROBLEM PERSISTS. *TR

THE TRANSMISSION IS NOT CHANGING GEARS, DRAGGING. THE LEFT TAIL LIGHT HAS GONE OUT LIKE 3 TIMES IN 2 YEARS. I SEE A RECALL ON TRANSMISSIONS ON TUCSON MY YEAR MODEL BUT WHEN I ENTER THE VIN IT SAYS NO ACTIVE RECALLS NOT SURE WHAT TO DO? *TR

I'M THE OWNER OF A 2016 HYUNDAI SANTA FE THAT THE ENGINE STARTED KNOCKING AND WHEN I OPENED THE HOOD CAR WAS ON FIRE I LOOKED LIKE A MOVIE CAR BLOW UP BURSTING GLASS EVERYWHERE I ALMOST DIED IF I DIDN'T STOP TO LOOK AT IT. *TR

ABOUT A YEAR AGO, MY FRONT PASSENGER SIDE DOOR STARTED MALFUNCTIONING WHEN TRYING TO OPEN IT. I HAVE TO PULL THE HANDLE 2-3 TIMES BEFORE THE DOOR WILL SUCCESSFULLY OPEN. TWO DAYS AGO, MY REAR PASSENGER DOOR WON'T OPEN AT ALL FROM THE INSIDE OR OUTSIDE. THIS IS A HUGE SAFETY CONCERN AS I BABYSIT MY 3 AND 8 YEAR OLD NIECE AND NEPHEW FREQUENTLY. I'VE NOTICED ON FORUMS THAT THIS IS A COMMON THING AND I FEEL AS THOUGH IT SHOULD BE A RECALL AS IT IS A SAFETY ISSUE. *TR