2022 HYUNDAI TUCSON HYBRID Complaints

During the day, even in bright sunlight, the headlights are on because the auto headlight sensor is faulty. This causes the LED display for the climate control to be unreadable as it “thinks” it is night and defaults to a very dim display setting. This is a safety concern since you can’t see what temperature, what fan setting or what mode the climate control is on. You end up needing to take your eyes off the road and moving your head around to try and see the very dim display. This ONLY happens to the climate control display. The main driving gauge display and infotainment display are fine. In speaking with the Hyundai dealer, they tested several other Tucson‘s and all have the same problem. So there is an issue with the auto headlight sensor turning on the headlights and dimming the climate control display when it should not. I have a 2022 Hyundai Tucson Hybrid SEL Convenience.

The vehicle is currently at the dealership. I purchased the 2022 hyundai Tucson hybrid limited in April. Have gotten my oil changes done religiously at the dealership. Vehicle is at 22k miles. And had oil change 5 days prior to incident. I was on the way to work and vehicle started to struggle to accelerate, engine began malfunctioning. Vehicle dropped drastically from 80mph Dow to 25-30 mph in short period of time, would have been rear ended if not in right lane already. No warning or previous problems. No warning or check engine lights EVER came on before the vehicle would not drive at all. And was told by the vehicle to “check hybrid system stop safely”. Called roadside and vehicle was towed to dealership. They diagnosed as “the timing chain was ‘missing’ one of the cylinders, causing a loss of power from the gasoline engine and the hybrid system attempted to compensate for lost power, resulting in engine failure” later that day when I arrived from work to get a loaner I was told that it was a broken camshaft and warranty would pay for a new engine.”

I was driving down the interstate going highway speed approx 65-70mph when car began decelerating to a stop. No warning light ever came on.

On three separate occasions the vehicle refused to accelerate after being in a stop and go mode (I.e. traffic/drive thru). All three times an alert popped up on the dashboard stating: HEV Check Hybrid System Stop Safely. The second time this occurred a diagnostic code came up: DTCP112000. In all three occasions turning the car off and restarting resolved the issue at least temporarily. Also- the battery was completely depleted after each incident. Vehicle is at the dealership service center for the second time without and current diagnosis or solution.

Driving the car acceleration will go to zero. You can floor it and it will only go to 20mph. The car asked you to pull over safely. They hybrid battery is at zero and warning signs keep flashing. Has happened over three times on a new car. Dealership can’t figure it out. When I look up “HEV warning Tucson hybrid” there are many with same issue. Very, very dangerous issue.

The headlights on the 2022 Hyundai Tucson Hybrid Ltd are a road safety hazard. The dealer says they are not aware of the issue, which makes no sense all you have to do is google it and see others with the same issue. Turning on the headlights creates a dark shadow. I have to drive with my brights on when turning, and most of the time at night. The bottom shadow moves with every movement. You can see the triangles on the road, and again when turning you lose light. If I would have driven this vehicle at night, I would not have purchased it. I have contact Hyundai but so far no response. I purchased this in April and I am ready to sell it. I can't put dates in the date section has this has been from April 2022 until today 1/2/23 and will continue.

The windshield wipers on our 2022 Hyundai Tucson are failing. They still work but will randomly stop in the middle of the windshield blocking our vision. Yes, the problem has been reproduced by a dealer during our second visit. The first time we reported it while getting an oil change, they wouldn't do anything about it because they said they couldn't reproduce it. There were no warning lamps or messages about the problem and it is getting worse. It used to only do it when you use intermittent mode, but now it does it all the time, regardless of mode. Our concern is that they will stop working altogether. Once it was reproduced, they had to order parts and cannot give us a timeline for when they will have the parts. It's been over a week now and we haven't heard back.

I am an active-duty service member who purchased a new 2022 Hyundai Tucson Hybrid on 16 October 2021. The car occasionally makes a strange humming noise while the vehicle is completely turned off. I recorded my car making this strange noise, and the video recording can be seen at https://youtu.be/bY8GJenoWBQ. I had previously notified Hyundai Maintenance of this during a scheduled vehicle check; nothing was done to resolve this matter. The advertised fuel economy on this car is 36/37/37 (city/combined/highway) Miles per Gallon. I am currently getting 28 MPG (see attachment), which is approximately 30% below the advertised fuel economy. Since I purchased this vehicle, it has consistently delivered a poor fuel economy well below the advertised fuel economy. After trying to resolve the poor fuel economy issue with Hyundai for 9 months (see attachment), I reached out to the Better Business Bureau seeking a resolution. On 17 November 2022, I was notified by the Better Business Bureau that Hyundai rejected my proposed resolutions of Hyundai repairing the car under manufacturer warranty or replace it if unable to fix the poor fuel economy, as well as reimburse me for money spent due to excessive fuel consumption. Additionally, other persons have reported their Hyundai cars delivering a fuel economy much lower than advertised (visit https://www.reddit.com/r/Hyundai/comments/nwayqv/2022_tucson_hybrid_poor_gas_mileage/). I have the perception that Hyundai lied and deliberately deceived me. Something is wrong with my car, and Hyundai has been either incompetent or unwilling to repair the issue under the car manufacturer warranty. I believe that it's important to hold companies such as Hyundai accountable. Otherwise, it would have no incentive for doing what is right. I request your assistance with investigating, and if possible, taking actions to hold Hyundai accountable for deceiving consumers by exaggerating its car fuel economy.

The contact owns a 2022 Hyundai Tucson. The contact stated that while driving approximately 60 MPH, the panoramic roof suddenly fractured. There was no impact to cause the fracture. The contact had taken to the vehicle to the dealer; however, the vehicle was not yet repaired. The manufacturer was made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 20,000.

The contact owns a 2022 Hyundai Tucson. The contact stated that while driving at approximately 65 MPH with the sunroof sunshade closed, he heard a loud popping noise coming from the sunroof and then heard glass shattering. No warning lights were illuminated. The contact stated that none of the glass got into the vehicle and there was no injury. The vehicle was not yet taken to a local dealer for diagnosis and repair and was awaiting an appointment. The manufacturer was made aware of the failure. The failure mileage was 24,989.