2012 HYUNDAI VELOSTER Complaints

WHILE DRIVING IN TUCSON AZ, ABOUT 42 MPH AND WITH A/C RUNNING, I SMELLED A BURNT SCENT IN THE CABIN, THE A/C SHUT OFF. WHEN I TRIED TO RESTART IT, I SWITCHED THE FAN SWITCH TO ANOTHER POSITION AND IT STARTED AGAIN, BUT IT ONLY WORKED IN THE 2 AND 4 POSITION. THE NEXT DAY THE SWITCH ONLY WORKED IN THE 1 AND 3 POSITION, AND NOW ONLY IN THE 3 POSITION. I REMOVED THE TRIM PANEL TO SEE WHAT MIGHT BE WRONG AND SAW A CONNECTOR AND WIRE CONNECTED TO THE FAN SWITCH DISCOLORED FROM HEATING UP. I LOOKED AT THE FAN SWITCH ITSELF AND IT HAD MELTED ON THE INSIDE. I DECIDED TO TAKE PICTURES BECAUSE SOMETHING IS SHORTING OUT IN THE HEAD UNIT AND COULD POTENTIALLY CAUSE A FIRE. I TALKED TO HYUNDAI (CASE#: 15918166) AND THEY TOLD ME THAT THEY HAD TO INSPECT THE VEHICLE THEMSELVES AND NOT GO OFF THE PICTURES, SO DON'T ALTER ANY EVIDENCE. WHEN I GOT DOWN TO HYUNDAI, THEY WANTED TO CHARGE ME $140.00 TO INSPECT, THEN THAT MONEY WOULD GO TOWARDS THE REPAIR COST, ESTIMATION $500-$600. WITH THE EXT WARRANTY EXPIRED BY 3K, THE ENTIRE COST WOULD FALL IN MY LAP. I DIDN'T HAVE THE MONEY TO PAY FOR THIS MY SELF, SO I COULD LET THEM INSPECT IT UNTIL I COULD AFFORD TO REPAIR THE REPAIR COST. I THINK THIS SHOULD BE A RECALL SINCE IT IS A FIRE SAFETY HAZARD AND ITS EVIDENT HAPPENS ON ALL THE YEAR MODELS (ACCORDING TO THE FORUM).

REDUCED STEERING RESPONSIVENESS AND CLUNKING NOISE COMING FROM BEHIND THE STEERING WHEEL. LOOSE STEERING MADE STEERING LESS RESPONSIVE AND DANGEROUS. THE RUBBER STEERING COUPLING BETWEEN THE STEERING TRANSMISSION BEHIND THE STEERING WHEEL AND THE STEERING SHAFT HAS BECOME BRITTLE AND BROKE APART. THE CAR HAS 81,000 MILES ON IT AND IS ONLY SEVEN YEARS OLD. UPON FURTHER INVESTIGATION THE EXACT SAME PARTS ARE USED ON THE HYUNDAI ELANTRA AND SONATA, BOTH OF WHICH HYUNDAI EXTENDED THE WARRANTIES ON THIS PART TO ADDRESS THE EXACT SAME PROBLEM. THE VEHICLE WAS IN MOTION ON A HIGHWAY WHEN THE PROBLEM WAS WAS FIRST OBSERVED. THE VEHICLE DOESN'T RESPOND SMOOTHLY TO STEERING INPUT. THIS MAY RESULT IN A VERY DANGEROUS SITUATION.

MY 2012 HYUNDAI VELOSTER STALL AND HAVE A FUNNY SMELL MY CAR STALL AT A RED LIGHT HAD TO CALL THE POLICE TO GET IT OFF THE ROAD

THE POWER ASSIST STEERING COUPLER IS DEFECTIVE AND MAY POTENTIALLY FAIL AND CAUSE LOSS OF CONTROL.I BELIEVE HYUNDAI IS AWARE OF THIS PROBLEM BUT ADDRESSING IT.

WHEN STOPPED AT LIGHTS THE ENGINE DIES MULTIPLE TIMES. ALSO WHILE DRIVING THE CAR JERKS LIKE IT IS GOING TO STALL

ON SATURDAY 2-28-2015, I WAS DRIVING ON A MAJOR INTERSTATE HIGHWAY WHEN ALL OF A SUDDEN MY CAR STOPPED RESPONDING. I ATTEMPTED TO ACCELERATE, BUT THE VEHICLE WOULD NOT RESPOND. THANKFULLY, I WAS IN A CONSTRUCTION ZONE SO THE SURROUNDING CARS WERE ALREADY ALERT AND SLOWING DOWN. HOWEVER, I WAS RAPIDLY LOSING SPEED AND COULD NOT KEEP UP OR ACCELERATE. I DRIFTED THE CAR INTO THE EMERGENCY LANE, WHERE THEN THE CAR DIED. I CALLED ROAD SIDE ASSISTANCE BUT WAS NOT ABLE TO GET THROUGH. A POLICE OFFICER ARRIVED. HE COULD NOT GET THE CAR TO START EITHER. WE HAD MY CAR TOWED SINCE I WAS INTERFERING WITH A MAJOR HIGHWAY'S TRAFFIC FLOW. THE HYUNDAI DEALERSHIP I WAS TOWED TO WAS JUST BEGINNING TO CLOSE. THEY SAID THEY COULD START THE PAPERWORK AND STORE MY CAR THERE, BUT THEY WOULD NOT BE ABLE TO WORK ON IT UNTIL MONDAY. COME MONDAY MORNING, THE DEALERSHIP SAID THEY COULD NOT DUPLICATE THE ERROR AND THEREFORE THERE WAS NOTHING WRONG WITH MY CAR. HOWEVER, SINCE I WAS STILL WITHIN MY WARRANTY, THEY WOULD REIMBURSE ME FOR THE HOTEL AND TOW. IN SUMMER 2018, I TOOK THE SAME CAR INTO THE SHOP TO GET SERVICED FOR A SEPARATE ISSUE (THE CAR'S CLOCK WAS CONSTANTLY EITHER TOO FAST/SLOW DESPITE TAKING IT TO A DOZEN DEALERSHIPS TO GET 'FIXED'). AT THAT TIME I ALSO SAID THE CAR JUMPS AND DOESN'T RESPOND SMOOTHLY. I WAS WORRIED I WAS GOING TO HAVE ANOTHER ISSUE LIKE THE HIGHWAY STALL. AFTER MANY CONVERSATIONS, THE DEALERSHIP & HYUNDAI CORPORATE SAID THERE WAS NOTHING WRONG WITH THE CAR. HOWEVER, RESEARCH SHOWS THAT THERE IS CLEARLY SOMETHING WRONG WITH THE VELOSTER DUAL CLUTCH TRANSMISSION. A QUICK GOOGLE/YOUTUBE SEARCH SHOWS HUNDREDS OF OTHER OWNERS HAVING SIMILAR ISSUES WITH THE CAR RANDOMLY REVVING OR ACTING UP. ATTACHED IS THE PHONE CALL RECORDING OF MY INITIAL CONVERSATION WITH HYUNDAI AS WELL AS THE RECEIPTS THEY REIMBURSED ME FOR. (WHICH TOOK 2 AND A HALF YEARS)

BURNS OIL AND MAKES NOISY WHEN HIT THE GAS PEDAL ALSO IT PUSHES IT SELF WHEN STOPING.

THE CAR STARTED TO RATTLE AND STARTED TO NOT BE ABLE TO ACCELERATE. I PULLED THE CAR TO THE SIDE OF A SEMI BUSY ROAD AND LET IT SIT FOR A MOMENT WHILE TURNED OFF AND THEN AFTER 30 SECONDS TURNED THE CAR BACK ON. I STARTED TO DRIVE THE CAR AND TURNED DOWN A RESIDENTIAL ROAD (ROTHROCK CIRCLE COPLEY, OH) AND THAT IS WHEN THINGS GOT REALLY BAD.THE CAR WAS IN MOTION AND STARTED TO ACT EVEN STRANGER. IT HAD ISSUES ACCELERATING AGAIN AND THEN WHILE DRIVING DOWN THE ROAD THE LUNGED FORWARD AND THEN WHITE SMOKE AND FLAMES CAME FROM UNDER THE CARS FRONT END. I JUMPED OUT OF THE CAR AFTER TURNING IT OFF, GRABBED MY PERSONAL ITEMS AND RAN OFF INCASE OF AN EXPLOSION. I CALLED 911INSTANTLY AND WHILE ON THE PHONE WITH COPLEY POLICE MY CAR WAS ENGULFED IN FLAMES. FIREFIGHTERS CAME OUT AND STARTED TO EXTINGUISH THE FLAMES BUT IT WAS TOO LATE AND THE WHOLE FRONT OF THE CAR WAS MELTED, BURNED, AND DESTROYED.

MY DAUGHTER WAS DRIVING WHEN THE PANORAMIC SUN/MOON ROOF EXPLODED WHILE DRIVING NORMALLY ON A HIGHWAY AT ABOUT 55 MPH.

THE STEERING COLUMN POPS EVERY TIME I MAKE A TURN, WHETHER A SHARP TURN OR MILD. I CAN BE PARKED AND TURN THE STEERING WHEEL AND IT POPS. THERE SEEMS TO BE LOOSENESS IN THE STEERING.