2012 HYUNDAI VELOSTER Complaints

THE HYUNDAI VELOSTER 2012 HAD A RECALL A FEW YEARS AGO CONCERNING THE SUDDEN EXPLOSION OF THE PANORAMIC SUNROOF. I TOOK IN MY VEHICLE IMMEDIATELY TO BE CHECKED OUT AND WAS TOLD THE SUNROOF WAS FINE. WHILE DRIVING THE VEHICLE AT ABOUT 65/70 MILES PER HOUR ON THE HIGHWAY DURING RUSH HOUR, AN EXTREMELY LOUD BANG OCCURRED. I IMMEDIATELY ASSOCIATED THE LOUD BANG AS A GUN SHOT. GLASS FROM THE CEILING FELL INTO THE VEHICLE AND ON MY BODY AS THE SUNROOF COVER RIPPED OPEN. I WAS SO STARTLED, THAT I DUCKED TRYING TO PROTECT MYSELF AS GLASS WAS FALLING ONTO ME WHILE DRIVING. I WAS ABLE TO TURN ON MY HAZARDS AND PULL OVER ON THE SIDE OF THE ROAD. ALTHOUGH, I DID NOT SPEAK TO ANY WITNESSES, I AM CERTAIN THE SEMI-TRUCK DRIVING BESIDE ME SAW WHAT OCCURRED AS HE TURNED ON HIS HAZARDS AND SLOWED DOWN TO LET ME OVER. I WAS LITERALLY SHAKING FROM BEING SO SCARED AND CAUGHT OFF GUARD. I GOT OUT OF THE CAR TO SEE WHAT HAD OCCURRED AND MY SUNROOF HAD EXPLODED. THE ENTIRE GLASS PORTION OF THE SUNROOF WAS GONE EXCEPT FOR THE EDGES, WHICH WERE LEFT CRACKED. I ATTEMPTED TO TAKE A PICTURE, BUT IT WAS DARK AND I WAS ON THE HIGHWAY, WHICH WAS NOT SAFE. MY VEHICLE HAS BEEN AT THE HYUNDAI DEALERSHIP SINCE 12/21/16. I COULD NOT REACH ANYONE AT THE SERVICE DEPARTMENT, EVEN THOUGH I CALLED DURING HOURS OF OPERATION. I WAS THEN INSTRUCTED TO LEAVE THE VEHICLE OVER NIGHT. AS OF 5:48 PM ON 12/22/16, I WAS TOLD THE SERVICE DEPARTMENT IS WAITING ON INSTRUCTION FROM HYUNDAI'S CORPORATE OFFICE AND HAVE NOT BEEN PROVIDED A VEHICLE. ALTHOUGH, I DID NOT SUFFER ANY SERIOUS INJURIES, I AM VERY WORRIED ABOUT THE SAFETY OF OTHERS DRIVING THIS VEHICLE. NOT ONLY IS THE GLASS ITSELF DANGEROUS, BUT THE SOUND WAS SO STARTLING IT COULD CAUSE SOMEONE TO VEER OFF INTO OTHER VEHICLES CAUSING GREAT BODILY INJURIES. I HAD NOT OPENED THE SUNROOF FOR DAYS, PERHAPS EVEN WEEKS AS IT HAS BEEN VERY COLD. *TR

WHEN STOPPED, CAR STALLS OCCASIONALLY.. STARTS RIGHT UP AGAIN, BUT THEN AS I WAS DRIVING CAR ENGINE WOULD OCCASIONALLY FEEL AS IF IT'S GOING TO STALL & THEN SURGE UP TO POWER. *TR

I CONTACTED HYUNDAI MOTOR OF AMERICA TO TRY TO COME TO A RESOLUTION WITH AN ONGOING ISSUE WITH VELOSTER VEHICLES. BACK IN 2015, I HAD TO HAVE MY HVAC FAN SPEED CONTROLLER REPLACED DUE TO IT INTERMITTENTLY WORKING. THE CONTROLLER WAS REPLACED IN MARCH OF 2015 UNDER MANUFACTURER WARRANTY. NOW IN DECEMBER OF 2016, THE FAN SPEED CONTROL STARTED TO SHOW THE SAME SYMPTOMS AS BEFORE. THEN ONE EVENING IT STOPPED WOKING ALL TOGETHER. NOW, I AM OUT OF WARRANTY BY MILEAGE, CURRENT VEHICLE MILEAGE IS 91000. I ENDED UP TAKING APART THE DASH TO INSPECT THE FAILED PART AND FOUND IT TO BE MELTED/BURNT. ONCE I FOUND THIS, A COUPLE DAYS PRIOR TO TOTAL FAILURE, I SMELLED AND DISTINCT PLASTIC BURNING SMELL AND I PUT IT OFF AS A VEHICLE THAT WAS IN MY CLOSE VICINITY. BUT UPON INSPECTION, I FOUND THAT IT HAD IN FACT BEEN MY VEHICLE THAT SMELLED OF BURNING PLASTIC. THIS CONDITION IS EXHIBITED WHILE VEHICLE IS STATIONARY OR IN MOTION. I WENT LOOKING AROUND THE COUNTLESS VELOSTER FORUMS AND FOUND THAT THIS IS A COMMON ISSUE WITH THESE VEHICLES. THE BLOWER MOTOR FAN SPEED CONTROL SWITCH IS NOT MADE IN A FASHION TO HANDLE THE HIGHER CURRENT OF HIGH SPEED FAN POSITION (HVAC). THE SWITCH HAS CAUSED THE PLUG BEHIND IT TO MELT AS WELL. I COMPLETELY DISASSEMBLED THE SWITCH AND FOUND MULTIPLE MELTING POINTS/BURN MARKS. THE FUSES IN THE VEHICLE FOR THE BLOWER MOTOR ARE GOOD. THE BLOWER MOTOR ITSELF IS NOT PULLING "EXCESSIVE CURRENT". I HAVE GONE THROUGH AND TROUBLE SHOT THE ISSUE LIKE ANY GOOD TECHNICIAN WOULD. THIS IS WHEN I CONTACTED HYUNDAI ABOUT THE ISSUE. I RECENTLY HEARD BACK FROM THEM THAT THEY ARE NOT WILLING TO CALL ME, LOOK AT FAILED PARTS, OR OFFER ANY ASSISTANCE FOR THE REPAIR OF A FLAWED IN DESIGN AND MANUFACTURER PART. THIS CAN END UP BEING A FIRE HAZARD IF SOMEONE DOES WHAT I ORIGINALLY DID AND JUST SET THE FAN TO WORK ON HIGH SPEED ONLY AND CONTINUE TO DRIVE THE VEHICLE.

VEHICLE WAS TRAVELING ON HIGHWAY WHEN LOSS OF POWER TO THE PEDAL OCCURRED AND DRIVE SYMBOLS BEGAN FLASHING WITH LOSS OF POWER IN ACCELERATION AND SLIPPING GEARS COMPLETELY SKIPPING 2,3, AND 6 GEAR. STOPPED VEHICLE AND REALIZED THERE WAS ALSO NO REVERSE. HAD VEHICLE TOLD TO DEALER AND WAS TOLD IT WAS A COMPUTER GLITCH. ISSUE RESOLVED ITSELF. STARTED DRIVING ON HIGHWAY AGAIN AND ISSUE RETURNED. TOOK TO DIFFERENT DEALERSHIP AND WAS TOLD IT WAS A TRANSMISSION SENSOR SWITCH WHICH WAS NOT COVERED BY WARRANTY AND COST AT LEAST 800$ TO REPAIR. BUT. THERE ARE SEVERAL SITES THAT OCCUR WITH THIS ISSUE ON MULTIPLE VEHICLES. *TR

DRIVING, THE CAR WAS IN MOTION, STRAIGHT NORTHBOUND INTERSTATE 55 AT 70 MPH AND SUDDENLY I HEARD AN AGGRESSIVE LOUD EXPLOSION, SIMILAR TO THAT OF A SHOTGUN, GLASS WAS CRUMBLING ALL OVER ME AND THE INTERIOR OF THE VEHICLE. THE PANORAMIC SUNROOF PANEL EXPLODED INTO BITS AND PIECES AND A PORTION OF THE SUNROOF TRACKING/FRAME DANGLED ON THE DRIVER SIDE SCRATCHING THE NARROW PIECE OF FRAME. NO APPARENT REASONING OR CAUSE FOR THE EXPLOSION. NO VEHICLES ON ALL SIDES OF ME , NO ROCKS OR ANY OTHER OBJECTS FOUND THAT COULD HAVE CAUSED THE BREAKAGE. I WAS TOLD BY THE HYUNDAI DEALERSHIP MY VIN NUMBER WAS NOT LISTED AS A MEMBER OF THE RECALL GROUP OF 2012 VELOSTER'S THAT HAD SAME COMPLAINTS MADE OF EXPLODING SUNROOFS. I CONSIDERED MYSELF BLESSED TO HAVE NOT BEEN CAUSED BODILY INJURIES BY THE EXPLOSION AND BLESSED THAT MY INSURANCE ALLOWED REPAIR EXPENSES TO BE COVERED UNDER COMPREHENSIVE INSURANCE. ONCE IT IS REPAIRED I WILL DIVERT MY FOCUS ON TRADING THE VEHICLE IN FOR A MORE RELIABLE AND SAFE VEHICLE WITH NO SUNROOF FEATURE TO CAUSE FUTURE COSTLY CHALLENGES FOR ME TO HAVE TO SUBMIT A CLAIM WITH MY INSURANCE.

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. WITHOUT WARNING, THE GEARS FAILED TO SHIFT INTO DRIVE AND REVERSE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS UNABLE TO BE DRIVEN. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE IF A DEALER MAY BE ABLE TO INSPECT AND DIAGNOSE THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

THE 2012 HYUNDAI VELOSTER EMITS A STRONG ODOR OF GAS IN THE CABIN WHEN DRIVEN IN TEMPERATURES OVER 100 DEGREES. I HAVE RESEARCHED THIS ON THE INTERNET AND HAVE NOTICED SEVERAL COMPLAINTS- ALL STATING THAT HYUNDAI STATES THIS IS NORMAL. I HAVE ALSO WENT TO TO THE DEALERSHIP AND BEEN TOLD THAT THIS SMELL IS WITHIN NORMAL LIMITS. THE SMELL IS SO STRONG THAT I HAVE ACTUALLY VOMITED AND MY KIDS HAVE HAD TO LAY DOWN DUE TO NAUSEA. IT HAPPENS WHEN THE VEHICLE IS MOVING OR NOT.

VEHICLE WAS PARKED IN DRIVEWAY IN CT FOR TWO DAYS; WOULD NOT REVERSE; JUST REVVED. WAS PUSHED TO STREET. DROVE NORMALLY OVER 100 MILES TOWARD HOME IN NJ VIA INTERSTATE HIGHWAYS. DRIVE GEAR THEN STARTED TO FREE-REV WHEN STARTING FROM A STOP ON LOCAL HIGHWAY; CONTINUED TO SLIP; LIMITED SPEED ATTAINABLE; CARS SWERVING AROUND ME. UNABLE TO REVERSE AT HOME; CAR HAD TO BE TOWED. DEALER HAD CAR FOR 2 1/2 DAYS. DID PHYSICAL EXAMINATION, COMPUTER TEST, AND A 45 MILE ROAD TEST. SAID CAR "WAS PERFECT." CALLED IT "AN INCONVENIENT COMPUTER GLITCH." "INCONVENIENT?" IT WAS TERRIBLY FRIGHTENING!

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CONTACT NOTICED THE GLASS ROOF HAD SHATTERED AND GLASS WAS SCATTERED ON THE GROUND. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THE FAILURE WAS NOT A RECALL ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL, BUT THAT THE MATTER WOULD BE INVESTIGATED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 97,000.

HYUNDAI VELOSTER 2012 - TRAVELLING IN LEFT LANE OF DIVIDED 4 LANE HIGHWAY AT 65MPH, BRAKED AND SLIGHTLY VEERED TO LEFT SUDDENLY AS VEHICLE IN RIGHT LANE MOVED INTO LEFT LANE IN FRONT AT SLOWER RATE OF SPEED. WITH VERY LITTLE LEFT SHOULDER, VEHICLE WENT OFF THE ROAD INTO THE GRASSY DAMP MEDIAN. DUE TO LOSS OF TRACTION, WAS DIFFICULT TO CONTROL VEHICLE, HAD CHOICE OF HITTING TREES/CREEK OR CONCRETE BRIDGE SUPPORT. VEHICLE HIT BRIDGE SUPPORT STILL TRAVELING AT 45-65MPH HEAD ON, THEN SWUNG AROUND SO LEFT SIDE OF PASSENGER VEHICLE SCRAPED ON THE BRIDGE SUPPORT FROM FRONT BUMPER TO REAR SEAT. VEHICLE SUFFERED MAJOR DAMAGE TO FRONT END, TORE OFF MIRROR, DOOR HANDLE AND BROKE ALL GLASS ON LEFT SIDE. AIRBAGS DID NOT DEPLOY ANYWHERE IN THE VEHICLE. DRIVER WAS STRUCK BY AN OBJECT IN VEHICLE CAUSING A SEVERE LACERATION ACROSS EYELID FROM NOSE, UP ACROSS EYEBROW. ABOUT 1.5" LONG, CUT TO BONE. SIDE WINDOW GLASS SHATTERED RESULTING IN SEVERAL PIECES EMBEDDING IN VARIOUS BODY PARTS AND MANY SHARP SLIVERS OF GLASS ALL OVER. HAD AIRBAGS DEPLOYED, PARTICULARLY THE STEERING WHEEL AIRBAG, WE FEEL THAT THE DRIVER MAY HAVE AVOIDED THE INJURY TO THE EYE WHICH WILL REQUIRE RECONSTRUCTIVE SURGERY TO REPAIR. WIPER WASHER STALK BROKE OFF FROM STEERING WHEEL WITH THE OUTER PORTION COMPLETELY COMING APART WITH A 2-3" PROTRUDING PLASTIC CORE WHICH WE BELIEVE CAUSED THE EYE INJURY DUE TO BLOOD ON THE ITEM. OTHER POSSIBILITY WOULD BE THE REARVIEW MIRROR. IN EITHER CASE WE FEEL THAT AIR BAG DEPLOYMENT WOULD HAVE PREVENT FACE FROM CONTACTING EITHER OF THOSE ITEMS.