2012 HYUNDAI VELOSTER Complaints

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. WHILE PARKED, THE SUN ROOF EXPLODED. THE CONTACT STATED THE VEHICLE WAS INSPECTED UNDER NHTSA CAMPAIGN NUMBER: 13V051000 (VISIBILITY) PRIOR TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

ON FRIDAY OCTOBER 23 A DRUNK DRIVER LOST CONTROL OF HIS 2011 CAMARO CROSSED THE MEDIAN ON A CITY STREET AND BARRELED INTO MY SONS 2012 HYUNDAI VELOSTER. WHILE THE CAMARO AIR BAGS INFLATED, OUR VELOSTER DID NOT. ACCORDING TO HYUNDAI DIAGRAM THERE ARE TWO SENSORS IN THE FRONT DRIVERS SIDE, NEITHER WORKED. THOUGH MY SON AND HIS PASSENGER WALKED AWAY, I AM CONCERNED THAT THESE SENSORS/AIR BAGS ARE DEFECTIVE AND SHOULD BE LOOKED INTO. OUR VEHICLE WAS PUSHED BACK SEVERAL FEET AFTER THE IMPACT AND THEY DID NOT DEPLOY. I AM CONCERNED ABOUT THE SAFETY OF THESE VEHICLES PROTECTING LIVES. ONE OF THE REASONS I BOUGHT THIS CAR WAS DUE THE MANY AIRBAGS. I AM DISAPPOINTED AND CONCERNED ABOUT THIS POSSIBLE DEFECT...UPDATED 12/11/15 *BF

AS I WAS DRIVING ON THE HIGHWAY, THE SUNROOF TO MY CAR SUDDENLY EXPLODED FOR NO APPARENT REASON. THIS VERY EASILY COULD HAVE CAUSED ME TO WRECK INTO ANOTHER CAR, AS I PANICKED TO MOVE FROM THE FAR LEFT LANE TO THE FAR RIGHT SHOULDER. I THOUGHT AT FIRST THAT I HAD HIT SOMEONE, OR SOMEONE HAD HIT ME. HOWEVER UPON INSPECTION THERE WAS NOTHING WRONG WITH ANY OTHER PART OF MY CAR. I CAN BEST EXPLAIN THIS BY ASKING YOU TO IMAGINE DRIVING DOWN THE HIGHWAY AND A HUGE ROCK FALLING ON MY SUNROOF. AFTER A PULLED OVER AND INSPECTED MY BROKEN SUNROOF THERE WAS NO ROCK OR ANYTHING ELSE TO SUGGEST SOMETHING FELL ON MY ROOF.

I WENT TO A TIRE STORE 8/24/15 TO HAVE A SCREW TAKEN OUT OF RIGHT FRONT TIRE AND HAVE PATCHED. ABOUT 30 MINUTES LATER MECHANIC CALLED ME BACK TO LOOK AT THE KUMHO TIRE AND THE STEEL WAS SEPARATING INSIDE AND AROUND THE EDGE NEAR WHERE THE WHEEL AREA WOULD BE. THEY WOULD NOT PUT THIS TIRE BACK ON THE CAR FOR LIABILITY REASONS. HE WANTED TO PUT THE SPARE TIRE ON AND WAS SURPRISED TO HEAR HYUNDAI DOESN'T PROVIDE ONE. THEY PULLED THE LEFT FRONT TIRE OFF AND FOUND THE SAME DEFECT-ONLY WORSE. I HAD TO WAIT AN HOUR FOR 2 NEW TIRES TO BE DELIVERED AND THEN INSTALLED. I PAID $405.36 FOR 2 NEW TIRES ! I UNDERSTAND THEY ARE LOW PROFILE TIRES AND MORE EXPENSIVE BUT THEY SHOULD HAVE LASTED LONGER ! I DID EVERYTHING I WAS SUPPOSED TO DO --RECORDS TO PROVE --ROTATE EVERY OTHER OIL CHANGE AND NEVER THOUGHT I WOULD HAVE TO BUY 2 NEW TIRES AT 27,179 MILES. MY CAR IS GARAGE KEPT AT HOME AND IN A PARKING GARAGE AT WORK. I HAVE 2 MORE TIRES THAT NEED TO BE CHECKED BUT I CAN'T AFFORD ANOTHER $400. I'M AFRAID TO DRIVE THIS CAR! I EXPECTED MORE FROM HYUNDAI AND KUMHO. PLEASE ADVISE.

I WAS DRIVING HOME FROM WORK WITH PELTING ICE, JUST GOT OFF THE EXPRESSWAY, STOPPED TO GET FOOD FOR DINNER. PARKED IN A LARGE LOT, WHEN I WAS WALKING OUT WITH MY GROCERIES, HEARD A SOUND LIKE A GUN SHOT. I WAS ABOUT 8 FEET FROM MY CAR AND REALIZED MY SUNROOF JUST EXPLODED. THERE WAS VERY SHARP JAGGED PIECES OF GLASS ALL OVER MY INTERIOR. I HAD TO GET A BLANKET FROM THE TRUNK AND SIT ON IT TO GET HOME WITHOUT CUTTING MYSELF AND NEARLY HAD ANOTHER ACCIDENT BECAUSE THE PELTING ICE WAS COMING DOWN ON MY FACE. THANK GOD IT DIDN'T HAPPEN WHILE I WAS ON THE EXPRESSWAY, PROBABLY WOULD HAVE KILLED SOMEONE OR MYSELF WITH GLASS EXPLODING INTO MY FACE. CALLED THE DEALER, THEY WERE RUDE AND UNCARING UNTIL MY WIFE GOT INVOLVED. SHE HAD TO ARGUE WITH THE SERVICE ASSISTANT MANAGER, BRANDY, ON SEVERAL OCCASIONS. I TOOK MY CAR IN TO KERRY FOR THE RECALL IN 2014 AND THEY GAVE IT BACK TO ME SAYING IT WAS TESTED AND WAS SAFE. BRANDY FELT HYUNDAI WAS LIABLE AND WAS VERY FLIPPANT WITH THE WIFE...BIG MISTAKE. SHE CALLED THE GENERAL MANAGER OF THE DEALERSHIP WHEN BRANDY REFUSED TO PAY FOR MY RENTAL CAR DURING THE 4 WEEKS THEY HAD MY VELOSTER IN FOR REPLACING THE ROOF. ALL IN ALL, THIS COULD HAVE EASILY BEEN A FATAL ISSUE IF GOD HADN'T BEEN WATCHING OVER ME. IT SCARES US TO THINK OF WHAT COULD HAVE BEEN, JUST 15 MINUTES EARLIER. WE FEEL HYUNDAI SHOULD BE SUED FOR THIS, CLASS ACTION. I CAN'T SAY I FEEL SAFE DRIVING THE VEHICLE NOW, BUT HAVE NO CHOICE.

AT APPROXIMATELY 75,000 MILES, THE PARKING BRAKE BEGAN TO FAIL. THIS IS A SERIOUS SAFETY ISSUE CONSIDERING THAT THE VEHICLE UTILIZES A MANUAL TRANSMISSION AND WILL ROLL IF PARKED ON ANY INCLINED SURFACE. THIS ISSUE WAS ADDRESSED UNDER THE NHTSA CAMPAIGN ID NUMBER 12V567000, BUT ONLY INCLUDED REPLACEMENT OF THE PARKING BRAKE LINKAGE AND CABLE (THE WORDING IN CAMPAING 12V567000 STATES THAT DEALERS "WILL REPLACE THE REAR BRAKE CALIPER ASSEMBLIES FREE OF CHARGE"). FOR THIS PARTICULAR VEHICLE, THE CAR WAS SERVICED IN 2013 TO INCLUDE PARKING BRAKE LINKAGE AND CABLE REPLACEMENT UNDER THAT CAMPAIGN. THERE WAS NO PARTICULAR PROBLEM WITH THE PARKING BRAKE AT THAT TIME. IN MAY OF 2015, THE PARKING BRAKE BEGAN TO FAIL WITH THE EXACT SYMPTOMS ISSUED IN THE INITIAL RECALL. HOWEVER, BOTH REAR BRAKE CALIPERS COMPLETELY FAILED AND THE PARKING BRAKE WOULD NO LONGER ENGAGE. HYUNDAI WOULD NOT REPLACE THE CALIPERS FREE OF CHARGE BECAUSE THE RECALL, ACCORDING TO THEM, DID NOT INCLUDE THE BRAKE CALIPERS IN THEIR ENTIRETY. I BELIEVE THIS IS A FAILURE BY HYUNDAI TO PROPERLY ADDRESS THE REASON FOR THE PARKING BRAKE FAILURE. EACH CALIPER COSTS SOMEWHERE BETWEEN $250-$300, SO CONSUMERS WILL CURRENTLY FIND THEMSELVES PAYING APPROXIMATELY $800 IN PARTS AND LABOR TO FIX THE PROBLEM. BECAUSE I WAS DISSATISFIED WITH HYUNDAI AND THEIR FAILURE TO REPLACE PARTS THAT ARE LINKED TO A KNOWN RECALL/SAFETY ISSUE, I HAD MY CAR TOWED FROM THE DEALERSHIP (THE BRAKE CALIPERS LOCKED UP AFTER MECHANICS AT THE DEALERSHIP INSPECTED THEM AND THE CAR WAS NO LONGER DRIVEABLE) TO A PRIVATE MECHANIC TO FIX THE PROBLEM.

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT STATED THAT THE PARKING BRAKE BECAME INOPERABLE AND THE VEHICLE WOULD CONTINUE TO ROLL WHEN PARKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE DEALER. BOTH TECHNICIANS DIAGNOSED THAT THE REAR CALIPERS WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V567000 (BRAKES). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 62,000.

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. WHILE DRIVING 65 MPH ON AN INTERSTATE, THE SUN ROOF GLASS EXPLODED. THE ROOF WAS NOT OPEN AT THE TIME OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V051000 (VISIBILITY), BUT IT DID NOT PREVENT THE FAILURE FROM OCCURRING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,587.

THE DATE OF 4/20/15 IS THE LATEST TIME(OR BY THE WAY I HAVE TO WAIT TILL 5/22/15 TO BRING IT IN.... FIRST DAY THEY HAD ROOM FOR ME......THIS IS GOING TO BE THE 4TH TIME THEY HAVE REPLACE(OVER THE PAST 2 YEARS) THE (97250-2V010-BLH CONTROL ASSY-HEAT) BECAUSE THE FAN DIAL DON'T WORK ON 3 OR 4 POSITIONS. WHEN IT GETS REAL BAD IT DON'T WORK AT ALL. THE DEALER IS GIVING ME A HARD TIME BECAUSE THEY HAVE TO REPLACE AGAIN..... THIS IS A COMMON PROBLEM ... AND IT NEEDS TO BE FIXED.... AND WHEN THE CUSTOMER BRINGS IT IN WITH THIS PROBLEM THEY SHOULD JUST SAY THEY ARE SORRY AND FIX IT. *TR

UNDER NORMAL DRIVING CONDITIONS, AS I WAS SHIFTING INTO SECOND GEAR, THE SEATBELT MOUNTING ASSEMBLY DISLODGED FROM THE WALL OF THE VEHICLE. ONCE DISLOGED, THE WEIGHT OF THE FALLING ASSEMBLY CAUSED THE BELT TO TWIST AND BECOME STUCK IN THE SLOT WHERE THE BELT RETRACTS INTO THE WALL OF THE CAR, LEAVING THE BELT SOMEWHAT LOOSE AND NON FUNCTIONAL. THIS IS NOW THE SECOND SAFETY COMPLAINT I HAVE FILED ON THE SAME CAR. *TR