2012 HYUNDAI VELOSTER Complaints
View complaints related to 2012 HYUNDAI VELOSTER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 290 complaints submitted for the 2012 HYUNDAI VELOSTER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 HYUNDAI VELOSTER- NORTH AUGUSTA, SC
THE VEHICLE DANGEROUSLY FISHTAILS WHEN HITTING A BUMP, FROM THE SIZE OF A SMALL POTHOLE TO LARGER CRACKS IN THE ROAD. SOMETIMES THE FISHTAIL IS SO ABRUPT IT FEELS AS THOUGH THE CAR IS GOING INTO THE OTHER LANE, THOUGH IT'S NOT THAT DRAMATIC, IT DOES MOVE YOUR VEHICLE TRAVEL TO ONE SIDE OR THE OTHER, CHANGING FROM YOUR ORIGINAL POSITION IN THE LANE. THE REAR SUSPENSION NEEDS TO BE FIXED IN SOME WAY SO THAT THE VEHICLE TRAVEL IN THE REAR IS NOT SO ABRUPT. I FEEL AS THOUGH THIS COULD DEFINITELY CAUSE YOU TO LOSE CONTROL AND WRECK THE VEHICLE. *TR
Source: NHTSA WEB SITE -
2012 HYUNDAI VELOSTER- ARLINGTON, VA
WHILE DRIVING 70MPH ON I95 N IN VA WITH THE SUNROOF POPPED OPEN (NOT SLID ALL THE WAY BACK) THERE WAS A LOUD POP THAT SOUNDED LIKE AN EXPLOSION OR GUNSHOT AND THE ROOF GLASS SHATTERED AND FELL INTO THE CAR. CONTROL OF THE CAR WAS MAINTAINED AND SINCE I DID NOT WANT TO PULL OVER ON A BUSY HIGHWAY I PROCEEDED TO DRIVE DIRECTLY TO THE HYUNDAI DEALERSHIP IN FAIRFAX, VA. WHILE DRIVING, SHATTERED GLASS CONTINUED TO SLIDE DOWN OUR BACKS (ME AND ONE PASSENGER). AFTER WE PARKED AND EXITED THE CAR WE HAD TO SHAKE THE SHARDS OF GLASS FROM OUR HAIR AND CLOTHES. MY PASSENGER AND I WERE ABLE TO REMAIN CALM THROUGH THIS ORDEAL BUT I WAS STILL TREMBLING WHEN WE ARRIVED AT THE DEALERSHIP. ON FEB. 8, 2013 THE CAR WAS TAKEN TO THE DEALERSHIP (CHECKERED FLAG HYUNDAI) AND THE SUNROOF WAS INSPECTED FOR A RECALL BY HYUNDAI. AFTER THE RECALL INSPECTION WAS COMPLETE IT WAS REPORTED THAT THE SUNROOF HAD PASSED AND WAS NOT PART OF THE RECALLED BATCH OF GLASS. CLEARLY THE PROCEDURE HYUNDAI CREATED TO TEST FOR THIS PROBLEM WAS NOT SUFFICIENT AND DID NOT CATCH ALL THE PROBLEM GLASS. *TR
Source: NHTSA WEB SITE -
2012 HYUNDAI VELOSTER- TEXARKANA, TX
TL*THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE SUN ROOF SHATTERED WITHOUT ANY WARNING. THE CONTACT MENTIONED THAT THERE WERE NO INJURIES REPORTED AS A RESULT OF THE FAILURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 HYUNDAI VELOSTER- CORVALLIS, OR
DRIVING AT 70MPH SOUTHBOUND ON I-5 NEAR ALBANY OR THE SUNROOF SUDDENLY IMPLODED, SHOWERING THE INSIDE OF THE CAR WITH GLASS. THE SUNROOF WAS CLOSED AS WERE ALL OF THE WINDOWS AND THE SHADE WAS OPEN. DESPITE THE TRAFFIC I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND MY PASSENGER AND I COULD SHAKE OUT THE PIECES OF GLASS FROM OUR HAIR AND CLOTHES. APART FROM SOME SMALL CUTS THERE WERE NO SERIOUS INJURIES. THE ENTIRE INSIDE OF THE CAR IS COVERED IN BITS OF BROKEN GLASS- THANKFULLY WE DIDN'T HAVE ANYONE IN THE BACK SEATS. UPON HAVING THE SERVICE DEPARTMENT AT THE DEALER INSPECT THE ROOF, I WAS TOLD TO CONTACT MY INSURANCE COMPANY AND SEE IF I HAVE COVERAGE FOR THE GLASS. WHEN THE SUNROOF RECALL CAME OUT LAST YEAR I BROUGHT MY VEHICLE IN IMMEDIATELY AND WAS TOLD THAT IT WAS OKAY, SO THIS APPARENTLY ABSOLVES HYUNDAI FROM RESPONSIBILITY WHEN IT FAILS AS MINE DID. WHAT I DON'T UNDERSTAND IS WHY THIS ROOF IS NOT MADE OF LAMINATED GLASS OR SOMEHOW COATED SO THAT IF IT WERE TO SHATTER GLASS WOULDN'T ENTER THE PASSENGER COMPARTMENT. *TR
Source: NHTSA WEB SITE -
2012 HYUNDAI VELOSTER- MOUNT WOLF, PA
2012 HYUNDAI VELOSTER WAS RECALLED LAST YEAR FOR A SUNROOF DEFECT IN WHICH THE SUNROOF MAY EXPLODE WITHOUT WARNING. CAR WAS TAKEN TO A HYUNDAI DEALER, WHERE THEY ENDED UP REPLACING THE SUNROOF BECAUSE IT WAS DEFECTIVE. NOVEMBER 25,2014, WIFE WAS DRIVING THE CAR AT APPROXIMATELY 50 MPH, WHEN SUNROOF BLEW UP, SENDING GLASS FLYING THROUGHOUT THE INSIDE AND OUTSIDE OF CAR. WIFE HAD SMALL CUTS TO FACE AND ARMS, WITH GLASS PIECES THROUGHOUT HER HAIR AND CLOTHES. *TR
Source: NHTSA WEB SITE -
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2012 HYUNDAI VELOSTER- HEBER, CA
I WAS DRIVING MY 2012 HYUNDAI VELOSTER ON A PAVED ROAD AT 45 MPH. THE SCREEN FOR THE SUNROOF WAS OPEN BUT THE GLASS WAS CLOSED. ALL OF A SUDDEN GLASS JUST RAINS DOWN ON ME CAUSING SMALL CUTS TO MY ARMS AND FACE, SMALL SHARDS OF GLASS ARE STILL EMBEDDED IN MY CELL PHONE SCREEN PROTECTOR. LUCKILY I WASN'T MORE SERIOUSLY INJURED AND THERE WASN'T ANY VEHICLES AROUND ME BECAUSE THE SUDDEN RUSH OF AIR AND GLASS TO MY FACE CAUSED ME TO SWERVE. *TR
Source: NHTSA WEB SITE -
2012 HYUNDAI VELOSTER- WEATHERFORD, OK
TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE SUN ROOF EXPLODED. THERE WERE NO INJURIES DUE TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V051000 (VISIBILITY). THE APPROXIMATE FAILURE MILEAGE WAS 41,000. DJR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 HYUNDAI VELOSTER- BOLINGBROOK, IL
MY CAR HAS BEEN HAVING A "CHUGGING" FEELING AROUND 20-40MPH FOR A WHILE ALMOST LIKE ENGINE IS NOT GETTING ENOUGH FUEL. I WAS STOPPED AT INTERSECTION AND WENT TO ACCELERATE AND CAR DIED AS IF I RAN OUT OF GAS OR WENT INTO "LIMP MODE". IT WOULD NOT TURN BACK ON AND AFTER A FEW MIN. IT DID START ONLY FOR THE SAME THING TO HAPPEN ABOUT A MILE LATER. TOOK IT TO BE LOOKED AT THE FOLLOWING DAY THEY FOUND SOME CHEWED WIRES FIXED THAT. THOUGHT THE PROBLEM WAS FIXED THEN ABOUT A MONTH LATER I WAS DRIVING BETWEEN 70-75MPH ON HIGHWAY SUDDENLY SPEED RAPIDLY DECREASED TO 20MPH WAS REVVING ENGINE AT OVER 4K RPM AND CAR WOULD NOT GO OVER 20MPH! AFTER A FEW MILES DRIVING AT 20MPH SPEED KICKED BACK IN AND GOT HOME SAFELY. WENT TO DRIVE IT THE FOLLOWING DAY AND CAR WENT INTO "LIMP MODE" WHILE AT STOP LIGHT ABOUT TO GET ON THE HIGHWAY STARTED BACK UP AFTER A FEW MIN. TOOK IT TO DEALERSHIP THEY FOUND NO ERROR CODES THEY DROVE IT AND COULD NOT FIGURE OUT ANYTHING THAT WAS WRONG. I DO NOT FEEL SAFE DRIVING THIS VEHICLE DAILY DURING RUSH HOUR ON THE HIGHWAY! HAVE FOUND PEOPLE WITH SIMILAR ISSUES AND SAME RESULTS WHICH IS NOTHING. HAVE LOOKED UP SOME POSSIBLE CAUSES MAYBE RELATING TO THE FUEL PRESSURE SENSOR, THROTTLE POSITION SENSOR, AND/OR THE FUEL RAIL PRESSURE SENSOR BASED ON VELOSTER FORUM BUT SO FAR NO SOLUTION TO MY PROBLEM AND DEALERSHIP WANTS ME TO CONTINUE DRIVING IT. *TR
Source: NHTSA WEB SITE -
2012 HYUNDAI VELOSTER- SIERRA VISTA, AZ
WHILE DRIVING ON THE INTERSTATE I-10 WEST OF TUCSON, THE SUN ROOF SUDDENLY EXPLODED. THERE WERE NO OTHER VEHICLES IN FRONT OF US. GLASS WAS FALLING INTO THE VEHICLE WHILE I ATTEMPTED TO SLOW DOWN, TURN ON MY HAZARD LIGHTS AND GET OFF AT THE NEXT EXIT. MY HUSBAND AND FRIEND WERE IN THE CAR WITH ME AND THEY WERE ABLE TO TRY AND HOLD UP THE FABRIC THAT COVERS THE SUNROOF SO I COULD TRY TO GET US OFF THE ROAD. GLASS WAS ALL OVER US AND THE VEHICLE. DAMAGE ALSO HAPPENED ALONG THE TOP OF THE VEHICLE(IT'S ALL GLASS). I CONTACTED MY INSURANCE COMPANY AND HYUNDAI. I WAS TOLD BY HYUNDAI THAT WHILE THERE WERE SEVERAL VEHICLES LIKE MINE, SAME YEAR AND MODEL WERE RECALLED, BUT MINE WAS NOT ON THE RECALL LIST. AFTER GOING THE NEXT DAY TO THE DEALER WHERE I PURCHASED IT, THEY ARE GOING TO FIX THE DAMAGE AS WELL AS GIVE ME A RENTAL CAR. HYUNDAI IS PAYING FOR ALL OF IT. WHILE I'M VERY HAPPY THEY ARE PAYING FOR ALL DAMAGES, I REALLY THINK THEY NEED TO FURTHER INVESTIGATE THE RECALL. MINE WAS MANUFACTURED MAY 14, 2012, I WAS TOLD THE LAST DATE OF THE VEHICLES INVOLVED IN THE RECALL WAS APRIL 2012. THEY HAVE ALSO RECALLED 2013 MODELS WITH THE SAME ISSUE. I FIND IT HARD TO BELIEVE THAT THIS IS COINCIDENCE. WE WERE TRULY FORTUNATE THAT WE WERE NOT IN A VERY SERIOUS ACCIDENT BECAUSE OF THIS INCIDENT. I'M VERY CONCERNED THAT THEY ARE REPLACING THE GLASS AND NOT THE ACTUAL STRUCTURE OF THE SUNROOF. WILL THIS HAPPEN AGAIN? SOMETHING NEEDS TO BE ADDRESSED BEFORE SOMEONE ELSE IS INVOLVED IN A SERIOUS OR POSSIBLY FATAL ACCIDENT. I BELIEVE HYUNDAI KNOWS THEY ARE AT FAULT, OTHERWISE THEY WOULD NOT BE DOING THESE REPAIRS AT NO COST. *TR
Source: NHTSA WEB SITE -
2012 HYUNDAI VELOSTER- LANGHORNE, PA
FOR THE 4TH TIME, MY 2012 VELOSTER LITERALLY SHUT OFF WHILE BEING DRIVEN. IT DOES NOT STALL. IT SHUTS OFF ENTIRELY. NO ELECTRIC. NO POWER. NO NOTHING. LUCKILY, THIS HAS ONLY HAPPENED WHEN DOING UNDER 15MPH OR STOPPED AT A LIGHT. IF THIS WERE TO HAPPEN ON A HIGHWAY OR AT HIGH SPEEDS, IT IS QUITE CERTAIN THAT I WOULD BE IN AN ACCIDENT AS THERE WOULD BE NO WAY TO ALERT OTHER MOTORISTS THAT MY VEHICLE CANNOT BE DRIVEN - THERE ARE NO BRAKE LIGHTS OR ANYTHING WHEN IT SHUTS OFF. WHEN IT SHUTS OFF, IT IS IN DRIVE. IT CANNOT BE PUT BACK INTO PARK. I HAVE TO PUT IT INTO NEUTRAL TO RESTART IT. IT DOES RESTART WITHOUT HESITATION. I DID TAKE IT TO MY LOCAL DEALER ONCE AND THEY WERE NOT ABLE TO LOCATE ANY PROBLEM. I HAVE DONE RESEARCH ON THIS AND SEE THAT HYUNDAI HAS THE SAME KIND OF PROBLEMS MOST OFTEN WITH THEIR SANTA FE MODELS. I HAVE CHECKED TO SEE IF THERE HAS BEEN A RECALL FOR THIS ISSUE FROM HYUNDAI, BUT SO FAR THEY HAVE NOT ADDRESSED THIS ISSUE. *TR
Source: NHTSA WEB SITE